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Gaviti vs Simplicity: Which is best for you?
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- I also appreciated the real-time visibility into aging, disputes, and customer touchpoints, which made it easier to prioritize accounts and stay organized.
- When the invoices are emailed to our customers, our customers often "short pay" an invoice, and Gaviti doesn't understand that an invoice could be under appeal, etc.
- We only signed the contract and paid the fees because Simplicity stated they could provide the services and functionality we needed.
- Not only did they not update the software with vital features mandatory to comply with state and federal law since taking over, but they also started migrating features to the extent that the software is no longer viable to use.
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