LiveRez 2026: Benefits, Features & Pricing

I have not had any major problems with liveRez.

Live Rez always been easy to work with and with the new team it's even easier now.

My overall experience with Live Rez is good. We work with over 10 PMS in our company and this is one of the easiest to use and naviagate.

Our overall experience has been favorable.

I made the decision to open a vacation rental management company in 2012. As a new business, I needed tools to make me stand out. I knew that a consumer friendly website that was easy to navigate and allowed guests to book online was a must. Tyler Hurst, was my first contact at LiveRez. Tyler was the most sincere and motivated salesperson I have worked with. I decided to partner with LiveRez the evening I spoke with him. He truly listened to my concerns and wants in a booking software provider. Tyler's motivation to provide me with a tool to help me establish my vacation rental business is what set LiveRez apart from its competitors. Ease of use? It was easier than I expected & very easy for my team members to operate. If there is ever a question about how to use LiveRez's admin system you have various "help" options to choose from. During business hours, you can feel confident that you can reach LiveRez directly via phone or email. Every time I have called for assistance, I either received the solution right away or had an answer by the end of the business day. Impressive customer service and partner support! LiveRez also provides wonderful help documentation and informative webinars available for playback for partners to reference & train new team members easily. Additional services LiveRez has been able to provide my business with has been integration with Quick Books, a professional & experienced SEO service team to build web presence, creation and maintenance of my websites (including mobile), and integration with 4 of my important vendors in the business, from marketing to credit card processing. Constant updates and new features are being added to the system to further enhance our management potential each month. I have met a lot of great people since joining the vacation rental industry. The team at LiveRez has always done what they said they would and goes the extra mile. It is refreshing to do business with an organization that possesses the same core values that you created your business upon. I can easily credit LiveRez with providing me with the foundation to build upon when I broke into the vacation rental industry. Thank you, LiveRez! Keep up the great work! Anyone looking to take their business to the next level needs to take a look at what LiveRez offers to their partners...and make sure that you ask for Tyler when you call to schedule a demo. You'll be happy you did.

I think I've said it well enough in other places, but don't give this company the time of day or your money. Until they completely revamp management, company structure, engineering...basically every piece of their platform and staff, it's a non-functioning dinosaur; an incredibly expensive, non-functioning dinosaur. Save some money, many hours of headaches and exhausted frustration and build your business elsewhere. After many years with LiveRez we are sadly going to have to sever ties. There are no signs that it's returning to any shell of it's former self, and I'm done lighting money on fire to work harder and harder with poorer results.

Overall, LiveRez reminds my of VRBO in many ways. It is a legacy product. It has tons of features that have been built up over the years, but they have been haphazardly layered on top of each other, making the user interface very clunky and hard to navigate. Most importantly, they lack a lot of the features I need. Because they are an older company, they are still playing catch up, as their model was built on serving traditional vacation rental managers. I started my business on Airbnb only, and I'm now just branching out into more traditional channels. Unfortunately, I have to sacrifice too many of the features of Airbnb that I enjoyed. I have less flexibility in managing my listings. They say they are working on these issues, but as it stands right now I would not recommend this software if you have similar needs to mine. Honestly, the two things that are keeping me on board right now was the high cost of implementation and the LiveTrust software. If I could do it again, I would likely choose another partner, but we'll see how this goes.

This company delivered the absolute worst customer service I have ever experienced. They promised a key feature (Airbnb integration) which they could not deliver once we were ready to go live. They conned us into paying the remainder of our balance before the site went live prior to informing us that they could not follow through on the integration. Most legitiamate companies in this position would have offered to return your money immediately knowing that the sole reason we purchase the software was for a feature they could not deliver. Not these people. They were so rude and unprofessional that I contacted one of their competitors for assistance after months of no response from live Rez. Streamline was able to put us in touch with Airbnb directly who immediately offered to help us with the integration. By this point we were so turned off by our experience w live Rez that we just wanted our money returned so we could switch over to a more professional company. Live Rez put us in touch w a rep who profusely apologized for our experience and promised to speak to CEO and get back to us with a solution to make up for our negative experience -- she never called us back or answers any of our calls. After several months of radio silence from live Rez we disputed the charge and filed a complaint with the BBB. The finance director from live Rez lied in writing to the BBB and chase bank in an attempt to keep our money. I then involved -- The CEO of live Rez -- he promised to step in and assist after I made him aware of the chain of events questioning why I didn't reach out to him sooner -- it's now been 6 months and he has avoided all attempts to resolve this issue in a respectful manner. He uses the holiday and bad weather as excuses to avoid our calls and emails. I would not recommend this company due to their lack of integrity, business ethics, and decency.

Absolutely terrible.

I can't say enough wonderful things about LiveRez! My husband and I operate a small vacation rental management company so there isn't much room in the budget to hire help. With LiveRez, I am able to run every aspect of my business with my husband and myself. If I didn't have LiveRez, I would likely need to hire three more employees to help with the various tasks LiveRez does automatically for me. Not only do I love the comprehensive system that is LiveRez, I love that they are always adding more features and improving the system. They even have a section for partner requests so you can potentially get features added that maybe wouldn't have otherwise been added. It's obvious LiveRez values costumer feedback. LiveRez technical support will take the time to help walk you through whatever question or issues you're having until the problem is resolved. Every employee I have spoken to is friendly and helpful. I couldn't be happier with LiveRez. If you're looking for the best vacation rental management software on the market, LiveRez is the obvious choice!