Turno 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Turno

4.7

(157)

Pricing

Pricing available upon request

About Turno

Turno solves cleaning for the short-term rental industry. Formerly TurnoverBnB, Turno helps vacation rental hosts and property management companies simplify and automate recurring property services like cleaning. STR operators schedule, find, manage, and pay for turnover services – all on one easy-to-use, reliable platform.

With separate mobile apps for hosts and cleaners, Turno syncs guest calendars from all major booking platforms and 20+ channel managers and property management systems. Offering 24/7 live customer support and available in six languages, features include auto scheduling, auto payment, in-app chat, and robust tools to improve efficiencies and ensure quality cleans every time.

Unique in the industry, Turno’s localized, vetted Cleaner Marketplaces include 25K+ STR cleaners across the United States, Canada, Europe, and beyond. Vacation rental operators can invite their current service providers to the platform as well as find and connect with experienced Marketplace cleaners.

Founded in 2016 for short-term rental operators, Turno has grown to be a globally distributed team of over 120 employees across 6 countries. Our team is dedicated to building a product peo...

Turno Screenshots

Turno Pricing and Plans

Starting price: $8.00

Free Trial

Free Version

Free

$0.00

Plan includes:

Automatic Cleaner Scheduling
Automatic Payments to Cleaners
Automatic Sync With Calendar
Customer Support
Mobile App for Cleaners
Mobile App for Hosts
Unlimited Co-Hosts
Unlimited Custom Checklists

Plan 2

$8.00

No plan information available

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Turno Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of Turno
Alerts/Notifications
API
For Vacation Rentals
Guest Communications
Inventory Management
Reporting & Statistics
Task Management
Third-Party Integrations

Turno Integrations

Hostaway

Escapia

Uplisting

Tokeet

OwnerRez

Smoobu

See all 19 integrations

Turno User Reviews

Overall Rating

4.7

Ratings Breakdown

82%

11%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.7

Functionality

4.5

Matt H.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 6 months

Review source

Reviewed September 2019

Thank god, despite room for improvement.

You made me see I could manage on my own. That is worth hundreds of dollars in potential lost revenue to a management company.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I almost engaged a management company for our Airbnb. They wanted us to have cleaning fees of $150-250. I know the Tucson market having worked in the hotel industry here. That would rule out almost any stay of less than five nights. Then I found this app after deciding to just list as an experiment. It syncs automatic. I do nothing. Got a booking. Then a notification my “project” was picked up. We had already Found cleaners with great rates. Met them and have great people I can trust. Love it.

Cons:

Don’t send me an email that I got a notice. Include the friggin notice. Fetch

Serena P.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 2 years

Review source

Reviewed August 2025

Pricey but Powerful Software for Vacation Property Owners

I like it. I’ve tried another platform before, but Turno is definitely more powerful. It is pricier, but it has all the bells and whistles I need to make my business truly automated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that I’m able to automate my cleaners, have checklists in case she misses anything, share photos so she knows exactly what the default setup of my property should look like, and set up automatic payments from my bank to hers. It’s a lifesaver for someone who’s busy or managing more than one property. Automation is the only way to keep your sanity as a business owner.

Cons:

The sign-up process feels unnecessarily complicated for both hosts and cleaners. You have to jump through a lot of hoops to get verified. It’s almost impossible if someone is undocumented or doesn’t have a valid U.S. ID. They also require a very clear headshot, almost like a passport photo, with no sunglasses and nothing blurry. On top of that, the language barrier can make things harder since my cleaner only speaks Spanish and I only speak English. A second thing I disliked is the cost, which is almost 2x more than their competitors.

Reasons for switching to Turno

Properly wasn't powerful enough for my use.

Andre B.

Verified reviewer

Staffing and Recruiting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2025

Not for Professional Cleaning

Total waste of time and a waste of money and energy $125

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing the background check was excessively high. This platform is set up for inexperienced cleaners who can offer cheap labor, which translates into poor service this is not for professional cleaners.

Cons:

It’s not far from Angie’s list and the rest of the lead generation companies that have 5/6 people competing for your business. Everyone offering the lowest offer was translates into the poor service.

Jenell M.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

[sensitive content hidden] is a great help!

Turno has helped me find a lot of customers and I think this is a great platform. It’s very useful !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] was a great help! He was polite and easy to work with. Turnos customer service is always really good.

Cons:

Turno just needs work on their website, other than that, I love Turno, it’s a great platform and I enjoy it

Shyon H.

Verified reviewer

Environmental Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed May 2025

Turno support gives meaning to the term support

5 stars! I've been on this platform for years and the support team has consistently blown me away. Every time I've reached out for help, I've gotten exactly what I needed. Their dedication, empathy, and efficiency are truly exceptional. I've never had a single negative experience that's worth mentioning, and that's saying a lot given the number of platforms I've interacted with. Kudos to the Turno support team for setting the bar high!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their support team is always efficient, supportive, kind, empathetic + a generally always there in more than The logical sense

Cons:

What I least like about Turno? there's nothing bad about turno to the extent that I feel need to write it down. I'm actually questioning if there's anything bad to be honest

Verified

Reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

5* Customer Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] and the Customer Service team are fast and stellar!! Calendar is user friendly - easy to learn.

Cons:

I would like if we could "Pause" a cleaning job for our hourly cleaners that need lunch mid-clean. All else is great.

April F.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 6 months

Review source

Reviewed October 2025

[sensitive content hidden] with Customer Service is actually great!

I'm just getting started so I'm not sure if it will be useful but the process of getting signed up is easy except for the cost of a background check before you know if it's even worth our while.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use getting started, efficiency, Customer Service: [sensitive content hidden] was a tremendous help to me as I was getting started and needed specific answers. He didn't just say that information is not readily available, he went looking for the information and found it for me. Bonus: He fixed it on his end. Thank you [sensitive content hidden]

Cons:

I don't like that there is no way of knowing if my specific area has many users before spending $90 on a background check. I need to know it's a worthwhile venture before spending time and money.

Flavia N.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Good experience!

It’s been great so far. Today [sensitive content hidden] help me to finished with a request I had for a month.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have the opportunity to new customers everyday. The customer service team they have are amazing!

Cons:

The lack of control over payments when customers failed with their cards in file

Daniel P.

Verified reviewer

Hospitality

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed July 2025

Simple and Clean

It is a well made application that is tailored for Airbnb cleaners and hosts to best serve their customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a very easily readable interface and is able to be updated quickly with new jobs for my clients.

Cons:

It sometimes misses notifying my phone quickly when new jobs are posted which can be frustrating at times.

Robin G.

Verified reviewer

Leisure, Travel & Tourism

Self-Employed

Used daily for free trial

Review source

Reviewed June 2025

Emma was great on the Char fundtion!

Just starting with Turno, looking for a new cleaner. Wasn't quite clear on how it worked, but got on the chat function with Emma and she was great. Patient, professional, and provided clear and concise directions. Thanks Emma!!

Ratings Breakdown

Ease of use

Functionality

Pros:

Looks like a great way to find vetted STR cleaners. I recently had an issue with my current cleaners, and in my search, I ran across Turno. Looks promising.

Cons:

Nothing yet....just starting. Not real happy with how quickly the bids disappear. It would be nice to have a little more time to review them all.

Showing 1 - 10 of 157 Reviews

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