Vrbo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Vrbo

4.0

(107)

Pricing

Pricing available upon request

About Vrbo

Vrbo is a cloud-based platforms that helps connect travelers with vacation rentals. Property owners can handle booking, change or cancellation of room reservations, pay securely and create a trip board.

It comes with a host approval process lets users adjust booking settings, set specific requirements and guest selection criteria, communicate with potential guests, and review their information to decide if they're a fit for the vacation rental.

Vrbo Screenshots

Vrbo Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Vrbo Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of Vrbo
Activity Dashboard
For Vacation Rentals
Guest Communications

Vrbo User Reviews

Overall Rating

4.0

Ratings Breakdown

54%

25%

17%

Secondary Ratings

Ease of Use

4.2

Value for money

3.7

Customer support

3.6

Functionality

4.1

Kimberly W.

Verified reviewer

Hospitality

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed May 2024

Personal Use over Business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a bit cheaper than any other STR platform I've searched. The owners of homes seem more laid back.

Cons:

The screenings for repetitive guests who mess things up is almost negligent.

Reasons for switching to Vrbo

Pricing and the care for guests they provide

Kim R.

Verified reviewer

Medical Practice

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed August 2025

The BEST way to find spacious lodging!

Our experience with Vrbo has been fantastic. It is so much better than staying in a hotel. We save lots of money by having a full kitchen and preparing some of our own meals. We've never had any problem with access or cleanliness. The owners have always been very responsive if we have any questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use Vrbo for our vacations all the time. I most like being able to see multiple units on one page, including their distance from key landmarks, like restaurants and shopping. The photos of the interiors of each unit, as well as views from the balcony make it easy to select from among offerings.

Cons:

Some information about a unit is often missing in the owner's description, so you have to read all the reviews to find out something very important, such as there's a strange smell, or the elevator doesn't work, or there's noisy construction going on next door, etc... So, I read all reviews.

Max G.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

VRBO is the worst platform

Horrible, stay away from using VRBO. The system is so buggy, the quality of their software is bad, the interphase is not intuitive and is old. Their customer support most of the time have no clue how to help you because they run into the same issue you do, and they have to escalate to development.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Honestly not much, but it does a little bit of extra revenue which honestly for the hassle and effort of dealing with them, it is not worth it. VRBO brings less then 10% of our total bookings.

Cons:

Nothing, The software is not intuitive, performance is bad, it always has a lot of bugs, and customer support is not very well trained (most of the time they have to escalate because software doesn't work)

Alice M.

Verified reviewer

Arts and Crafts

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed July 2025

Lots of gorgeous homes all over

We used them 4 times and all but one house was awesome. A house I rented in Oregon was a duplex, not a house. It didn’t have air conditioning and it was uncomfortable. All the other homes we rented were excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to put in an area and see houses available for short term rentals. Nice homes that are reasonably priced.

Cons:

Additional fees , the quoted price should include all charges. One house in Oregon looked much better in the pictures than when we got there it was a duplex, not a separate house.

Tommy H.

Verified reviewer

Marketing and Advertising

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed July 2025

One of the best apps of its type

Very good and an easy user experience compared with other apps and online cottage/holiday booking sites, Managing trips and the One Key integration is a positive.

Ratings Breakdown

Ease of use

Functionality

Pros:

The filter options are very good and the ability to favourite options you are considering makes it easy to return to them

Cons:

If you view listing by 'map' then it can sometimes be a bit difficult to use and select the ones you want to bring up on mobile. Overlap and it still shows the properties which aren't available/don't match your filters.

Ryan M.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Not the best, could be worse.

If Vrbo wasn't one of two or three major companies to list rentals on, I probably wouldn't use them. However, they are so popular it's impossible to not use them. The guest quality is usually great, but Vrbo charges the hosts a lot more than competitor platforms, their website is slow/laggy, and their mobile app is next to useless. Luckily it integrates with property management software, so I can use it as a third party tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to find good guests to rent my properties for vacation rental.

Cons:

Their website and mobile app are not very user-friendly, it's glitchy and slow, and their customer support is slow to respond.

Chris F.

Verified reviewer

Entertainment

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed April 2025

One of the best vacation rental services out there

A trusted service that has the backs of both the host and the renter. The available listings are much more upscale than many other vacation rentals and Vrbo seems to keep this a key point of it’s offerings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

House rentals that give you the full privacy of no shared living areas. I also enjoy the vast amount of listings.

Cons:

Hidden fees that are not disclosed in the upfront cost while searching for rentals. This is a large negative and there’s no reason that this cost shouldn’t be included in the overall price upfront.

Cynthia G.

Verified reviewer

Real Estate

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed July 2025

Great platform, seamless Lodgify connectivity

Overall I am happy with VRBO, I believe it is also cheaper than AirBnB from the guest perspective and have had wonderful guests come through this OTA.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, especially with the connection to Lodgify. Able to manage all my reservations, guest communications, and bookings easily through my PMS (Lodgify) with seamless connectivity. Easy to rate guests via the platform.

Cons:

The interface maybe isn't as nice as other OTAs. It would be nice of lodging taxes were paid directly as with AirBnB, instead of me manually reporting quarterly to my county, however this is a minor inconvenience.

Heathere E.

Verified reviewer

Entertainment

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed June 2025

One of the worst vacation rental apps so far.

It's been horrible. A waste of time so far. The prices and fees are insane. It's a way for people to rent out the smallest space in their houses to get all of their bills paid.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I honestly don't like it. I haven't found 1 good thing about it yet. I keep. Hoping they'll change things and offer more areas and options, but it's a waste of. Time and space.

Cons:

There's never anything available in the areas I'm looking for. What they do have available is outrageously expensive.

Natasha S.

Verified reviewer

Hospitality

Self-Employed

Used daily for free trial

Review source

Reviewed May 2025

great software