accesso ShoWare 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

accesso ShoWare

4.6

(76)

Pricing

Pricing available upon request

About accesso ShoWare

The accesso ShoWare ticketing solution is a customizable, cloud-based ticketing platform that allows users to manage and sell tickets to events of all kinds. With functionality for both general admission and reserved seat ticketing, the accesso ShoWare platform is designed to cater to the needs of theaters, fairs, casinos, arenas, festivals and more. However, the platform can be used for events of all kinds. Since the COVID-19 pandemic, more attractions operators have turned to the accesso ShoWare platform to help sell tickets for different types of events, from ice skating to drive-through light shows and beyond.

It has an integrated system for access control that prevents double scanning of tickets and allows re-entry of visitors. Event operators love the ability to set their own fees such as facility fees, delivery fees, convenience fees, order processing fees and others and receive a direct deposit financial settlement. The system also includes powerful customer relationship management tools that allow users to capture contact and sales information directly from tickets, analyze data and schedule and send segmented email campaigns.

Managers can use the optional white-label c...

accesso ShoWare Screenshots

accesso ShoWare Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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accesso ShoWare Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of accesso ShoWare
Access Control
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Attendance Management
Attendee Management
Audience Engagement
Barcode/Ticket Scanning
Billing & Invoicing
Channel Management
Confirmations/Reminders
Contact Management
Credit Card Processing
Cross Selling Functionality
Customer Database
Customer Data Management
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Dynamic Pricing
Electronic Payments
Email Marketing
Email Reminders
Employee Management
Event Calendar
Event Management
Event Scheduling
Event Ticketing
Financial Analysis
For Film Festivals
For Music Festivals
For Virtual Events
GDPR Compliance
Guest List Management
Mobile Ticketing
Multi-Currency
Multi-Event
Multi-Facility
Multi-Language
Multi-Location
Online Booking
Online Ticketing
Onsite Ticketing
Payment Processing
Personalization
Point of Sale (POS)
Print-at-Home
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Updates
Registration Management
Reminders
Reporting & Statistics
Reservations Management
Reserved Seating
Role-Based Permissions
Sales Reports
Sales Trend Analysis
Season Tickets
Seating Map
Social Media Integration
Social Promotion
Sponsorship Management
Support Ticket Management
Surveys & Feedback
Task Management
Third-Party Integrations
Ticket Brokering
Ticketing
Ticket Reservations
User Management
Venue Management
Website Integration
Website Management

accesso ShoWare Integrations

Meta for Business

Google Analytics 360

GoodData

Salesforce.org Nonprofit Cloud

accesso ShoWare User Reviews

Overall Rating

4.6

Ratings Breakdown

67%

28%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.9

Functionality

4.4

Amanda S.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Ease of use paired with helpful and genuine customer service.

We our very pleased with the software and appreciate the team at accesso ShoWare! Items such as setting up multiple dynamic pricing changes in advance and being able to hit "enter" after a keyword search (which might seem minor) are small pieces of continuous upgrades that are huge time savers and continue to grow our excitement for the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being new to the industry 4.5 years ago, accesso ShoWare is the only ticketing software I have used, and I couldn't imagine using anything else! Box Office associates and patrons alike find it very easy to navigate. After our venue decided to make some big changes to the seat numbering over the summer, our client services rep was very thorough and patient in helping me navigate through the process. What could have been a cumbersome project was made much easier due to his efforts.

Cons:

A lot of patrons forget passwords/change email addresses, etc. and create new accounts instead updating their current account(s). I would love to be able to merge duplicate patrons accounts together.

Vendor Response

Hi Amanda, Thank you for your review! We're glad to see that our continuous user experience improvements are making a difference in your day-to-day operations -- we're huge fans of saving time, too! If you have ideas for other features please don't hesitate to reach out.

Replied July 2021

Dennis M.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Reviewed April 2025

ShoWare - Excellence on Every Level

ShoWare has been a pleasure from the start and continues with the standard of excellence we've become accustomed to. The staff was patient, pleasant and helpful throughout the system customization and implementation. The provided training was well paced and comprehensive. The live sessions allowed for immediate clarification of any concerns. Transcripts and recordings were made available for for future reference. Day to day operations are handled with the same speed, skill and care.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ShoWare was able to customize their system to accommodate our business model. They did so in a timely manner. They are actually the only company that was able to do so. We were under a time crunch and they came through flawlessly. To date, personal assistance is a phone call away, and response is immediate.

Cons:

There are no real cons coming to mind. ShoWare has never disappointed me. I honestly have nothing negative to say.

Steve F.

Verified reviewer

Performing Arts

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Showare is a great value for the money

Selling ticket on line and up selling to the patrons as they are buying one show and might be interested in other upcoming shows. Our accountant is much happier with the reports and the ease of use pulling information from the system to balance the daily books.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of training new people on the system. Our patrons love the online purchase procedure. The ease of setting up a season and individual shows for sale. The reports cover almost everything you can imagine and you can also have them customize reports (at a cost of course) but it is well worth the value.

Cons:

I mentioned the reports are great, but there is always room for improvement and could always add more reports as you never know what you are going to need next.

Cora K.

Verified reviewer

Performing Arts

11-50 employees

Used daily for less than 2 years

Reviewed April 2025

Great system, helpful and responsive customer service too!

My experience with ShoWare has been great! The system is very comprehensive and allows one to customize many aspects. However, it can be a little text-heavy, which sometimes makes one miss important things. Overall, it's one of the best systems I have ever worked with! I really appreciate their quick and helpful customer service team too!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to customize so much! It's one of the most comprehensive ticketing sales systems I've ever used. I feel like it is intuitive to use for both patrons and box office staff/management. The customer support is one of the most impressive things always really responsive and so helpful!

Cons:

Things can be a little text heavy sometimes. I've worked with the system for over 2 years now and sometimes I'm still finding things that I've completely looked over because there is a lot of text on the pages. I think having some basic/simple tutorial videos for new users would be immensely helpful too.

Lisa B.

Verified reviewer

Entertainment

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

Besides the Split Payment process and a few other minor things, ShoWare is fun!

I would describe my overall experience with ShoWare as very good and also enjoyable!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mostly intuitive ease of use, easy access to events using a variety of different search methods.

Cons:

I feel like the split payment process is cumbersome. It's easy to make mistakes even though you might get a pop-up warning because the process is not intuitive. Gift cards with other forms of payment are especially difficult. When doing a general patron search or order search outside of an order within the Box Office pages, I wish the system would default to showing results from All Time rather than limit it to an activity within a year. I feel like we create duplicate accounts sometimes because existing accounts don't show up in general searches unless you click All Time. I wish the Venue Manager would automatically list the shows that are happening in real time first as we pull up the screen. Sometimes we have to scroll through several pages to find those shows that are happening right then as we search. During exchanges, I wish the entire map of an event would appear rather than having to click on specific sections of the map. Sometimes the system is buggy on busy nights, and the order/patron searches are slow to load or won't load at all.

Shannon M.

Verified reviewer

Performing Arts

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

ShoWare is SO User Friendly!

When I first starting using SW I was a Box Office Associate and used SW for every shift, I picked it up super fast. Eventually, I moved up in my role and now use SW to build shows, pull reports and use a lot of the back end side of things. Again, it is just really easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is super user friendly and really easy to pick up as you first start using the program! I love the interface of each screen. The ease of the big buttons such as "Reserve Tickets", "Add to Basket", "Check out", "New Hold", etc. is so easy anyone can do it! Even as someone who works on the back end of SW, building shows etc. I can find my way and complete my tasks.

Cons:

For the most part, I really like everything about ShoWare! I'm not the biggest fan of the hover pop out message when you are looking at the seat map. Sometimes downloading reports can take a long time to load. Overall I love it.

Daylene B.

Verified reviewer

Events Services

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

Box Office Supervisor

I think my overall experience is good. ShoWare has made an effort to accommodate most of our needs. I am disappointed when I ask for a report, and I am told that will be $1500. Still waiting on some fixes with Venue manager.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most is my CSM. She is understanding of my frustrations, advocates for improvements in the system, makes suggestions for efficiency, and makes me feel like no question is a silly question.

Cons:

Quality of equipment and how it is shipped. Laptops are of a variety of sizes, quality, and have different drives, consistency would be nice. I wish that each POS system came in a set in a hard roller case. The equipment is packed in huge boxes unreasonable to move without the pallet.

Vendor Response

Thank you for your review, Daylene! Our team will be in touch to see how we can better meet your hardware needs.

Replied May 2025

Nancy H.

Verified reviewer

Entertainment

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

ShoWare is terrific!

The ShoWare experience is one of support and encouragement. Professional conduct with a personal touch keeps me a fan even after over six years of use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ShoWare is more than an easy-to-use ticketing platform, an amazing array of reports and ways to serve our guests. It is a company with the nicest people with which to work who want their clients to succeed, and who never stop finding ways to improve their product.

Cons:

It can't do everything! And although that is true, many tasks or features they cannot currently do are considered for development, or they have partner companies to step in.

Ernie S.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Reviewed April 2025

BRAVO Accesso ShoWare !

Simply Outstanding! Our Account Rep, [sensitive content hidden] has ALWAYS been there for our venue and is probably one of the MOST patient individuals I have ever met.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Accesso ShoWare is ALWAYS available w/o fail when questions or problems arise, taking away any stress a venue may have during or before a ticketed event happens! Secondly they ARE EXTREMELLY patient with their clients. They introduced us to a fraud prevention system, which has resulted in a significant reduction of charge backs.

Cons:

I am hoping one day that their platform would allow tap and pay, as patrons continue to increasingly use their phones to purchase products, this will be a MUST to ensure to that all patrons have more choices to purchase tickets on the day of the event

Vendor Response

Thank you for the kind words, Ernie! Tap and pay is current feature of ShoWare. Your account rep will reach out to ensure you have access to all of our great features.

Replied April 2025

Holly C.

Verified reviewer

Performing Arts

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

Solid Software

Use it for work constantly and rarely have any issues. The only real downside is the occasional slowness and at times certain things don't work the way we like. (some functionalities don't align with out box office processes, but we make do) For example, we have a package for a specific presenter that allows patrons one admission per show in their season, but there is no way to enforce that online on the client side. Patrons are given a number of "admissions" for the season and we essentially use the honor system and hope patrons only reserve the correct number of admissions.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Works well, pretty powerful software for managing patron accounts and ticketing. Makes season packages and rollovers simple to track.

Cons:

Slowness and general loading troubles. Seems to happen more during show nights when more people are accessing at once. Some issues with certain packages/admissions not working how we would like them to.

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