1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Reservations Software

/

accesso ShoWare

accesso ShoWare 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if accesso ShoWare is right for your organization?

Our Reservations Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

accesso ShoWare
accesso ShoWare
4.6
(76)

Pricing

Pricing available upon request

About accesso ShoWare

The accesso ShoWare ticketing solution is a customizable, cloud-based ticketing platform that allows users to manage and sell tickets to events of all kinds. With functionality for both general admission and reserved seat ticketing, the accesso ShoWare platform is designed to cater to the needs of theaters, fairs, casinos, arenas, festivals and more. However, the platform can be used for events of all kinds. Since the COVID-19 pandemic, more attractions operators have turned to the accesso ShoWare platform to help sell tickets for different types of events, from ice skating to drive-through light shows and beyond.

It has an integrated system for access control that prevents double scanning of tickets and allows re-entry of visitors. Event operators love the ability to set their own fees such as facility fees, delivery fees, convenience fees, order processing fees and others and receive a direct deposit financial settlement. The system also includes powerful customer relationship management tools that allow users to capture contact and sales information directly from tickets, analyze data and schedule and send segmented email campaigns.

Managers can use the optional white-label c...

all center to help relieve the burden on their box office or event staff. The accesso ShoWare platform includes several features designed to help venues manage operations in the COVID-19 era. These include automatic social distance seating, the ability to customize messages, the ability to set templates for contact tracing, and an integration with a live streaming provider to enable venues to sell tickets for live streamed events. Users also receive complimentary system updates, access to a variety of learning materials including blogs and demo videos, and dedicated customer support.

accesso ShoWare Screenshots

0
0
1
2

accesso ShoWare Pricing and Plans

Free Trial
Free Version

Pricing available upon request

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    accesso ShoWare Features

    • Popular features found in Reservations
      Booking Management
      Calendar Management
      CRM
      Customer Support
      Group Reservations
      Inventory Management
      Mobile Access
      Promotions Management
      Rate Management
      Reporting/Analytics
    • More features of accesso ShoWare
      Access Control
      Access Controls/Permissions
      Activities Booking
      Activity Dashboard
      Alerts/Notifications
      API
      Attendance Management
      Attendee Management
      Audience Engagement
      Barcode/Ticket Scanning
      Billing & Invoicing
      Channel Management
      Confirmations/Reminders
      Contact Management
      Credit Card Processing
      Cross Selling Functionality
      Customer Database
      Customer Data Management
      Customer History
      Customer Management
      Customizable Branding
      Customizable Fields
      Customizable Reports
      Customizable Templates
      Data Import/Export
      Discount Management
      Dynamic Pricing
      Electronic Payments
      Email Marketing
      Email Reminders
      Employee Management
      Event Calendar
      Event Management
      Event Scheduling
      Event Ticketing
      Financial Analysis
      For Film Festivals
      For Music Festivals
      For Virtual Events
      GDPR Compliance
      Guest List Management
      Mobile Ticketing
      Multi-Currency
      Multi-Event
      Multi-Facility
      Multi-Language
      Multi-Location
      Online Booking
      Online Ticketing
      Onsite Ticketing
      Payment Processing
      Personalization
      Point of Sale (POS)
      Print-at-Home
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Updates
      Registration Management
      Reminders
      Reporting & Statistics
      Reservations Management
      Reserved Seating
      Role-Based Permissions
      Sales Reports
      Sales Trend Analysis
      Season Tickets
      Seating Map
      Social Media Integration
      Social Promotion
      Sponsorship Management
      Support Ticket Management
      Surveys & Feedback
      Task Management
      Third-Party Integrations
      Ticket Brokering
      Ticketing
      Ticket Reservations
      User Management
      Venue Management
      Website Integration
      Website Management

    accesso ShoWare Integrations

    Meta for Business
    Meta for Business
    Google Analytics 360
    Google Analytics 360
    GoodData
    GoodData
    Salesforce.org Nonprofit Cloud
    Salesforce.org Nonprofit Cloud

    accesso ShoWare User Reviews

    Overall Rating

    4.6

    Ratings Breakdown

    5

    67%

    4

    28%

    3

    5%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.6

    Customer support

    4.9

    Functionality

    4.4

    Steve's profile

    Steve F.

    Verified reviewer

    Performing Arts

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2018

    Showare is a great value for the money

    5

    Selling ticket on line and up selling to the patrons as they are buying one show and might be interested in other upcoming shows. Our accountant is much happier with the reports and the ease of use pulling information from the system to balance the daily books.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The ease of training new people on the system. Our patrons love the online purchase procedure. The ease of setting up a season and individual shows for sale. The reports cover almost everything you can imagine and you can also have them customize reports (at a cost of course) but it is well worth the value.
    Cons:
    I mentioned the reports are great, but there is always room for improvement and could always add more reports as you never know what you are going to need next.

    Read More

    PS

    Priscilla S.

    Verified reviewer

    Entertainment

    11-50 employees

    Used daily for more than 2 years

    Reviewed April 2025

    accesso ShoWare Product

    5

    Overall, it is the staff that retains our account. There are many ticketing platforms out there, many of which are more versatile, however, the staff that is always there to help.

    Ratings Breakdown

    2
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    Hands down, the very best thing about accesso ShoWare is the staff! [sensitive content hidden], our account manager, is one of the main reasons we have stayed with ShoWare.
    Cons:
    Software/hardware communication. When printing tickets on the Boca, we have had numerous problems with the [sensitive content hidden] communicating with the ticket printer. When it comes to different printing avenues, such as an Epson printer, the "Bar Codes" do not align, and are unable to be scanned into the system. There is a big disconnect in dealing with actual printed tickets. Which, for a vintage property, like our historic theater, is absolutely essential.

    Reasons for choosing accesso ShoWare

    [sensitive content hidden] made things seem flawless and gave an elevated level of customer support.

    Reasons for switching to accesso ShoWare

    Needed an upgraded experience. Customer service from the theater's perspective was a big driving factor.

    Vendor Response

    Priscilla, thank you for your positive review. Your CSM will be reaching out soon to assist with the printer issue.

    Replied April 2025

    Read More

    MM

    Matt M.

    Verified reviewer

    Performing Arts

    2-10 employees

    Used daily for more than 2 years

    Reviewed April 2025

    ShoWare Review

    3

    Customer service is the best I've worked with but functionality is quite lacking

    Ratings Breakdown

    2
    Ease of use
    2
    Value for money
    5
    Customer support
    1
    Functionality
    icon
    Pros:
    The customer service is amazing, attentive and helpful. [sensitive content hidden] in particular is wonderful to work with.
    Cons:
    Functionality and interface is difficult. Reporting does not provide accurate and/or helpful information.

    Vendor Response

    Hi Matt, thank you for sharing your concerns. Your CSM will be reaching out to ensure you are getting the best experience with our software.

    Replied May 2025

    Read More

    BW

    Brian W.

    Verified reviewer

    Non-Profit Organization Management

    51-200 employees

    Used daily for less than 2 years

    Reviewed April 2025

    We love ShoWare!

    5

    It is great! We have complete faith and confidence in the product, and the support we receive from your team.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    By far, the most impressive aspect of ShoWare is your very attentive, very professional customer service. [sensitive content hidden], personally, is the reason our system is running as well as it is. She has so won the confidence of our team that we, generally, do not speak with anyone else. I'm sure you have a wonderful team there...sorry. :) She's just awesome.
    Cons:
    I've thought about this for a while and have not come up with anything worth sharing. We are completely happy with ShoWare.

    Reasons for choosing accesso ShoWare

    I believe it was the ability to create "exclusive access" to the sales platform based on the buyers' electronic profile. That is, the buyers had to be signed into a specific secure server before they could access tickets.

    Read More

    DC

    Dale C.

    Verified reviewer

    Entertainment

    11-50 employees

    Used daily for more than 2 years

    Reviewed April 2025

    A Happy Customer

    5

    It has been positive. We started using it in June of 2018. The quality of the product and support are far beyond what we have used previously.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like the stability and high quality customer service. In the last 7 years of using accesso ShoWare we have not encountered an issue with it crashing during large on sales and very minimal downtime overall. Fantastic product.
    Cons:
    My least favorite is the lack of flexibility in the seating charts. You end up having to make multiple charts to use for different performances. This is minor and also a reason why it works as well as it does.

    Reasons for switching to accesso ShoWare

    After a decade with Choice Ticketing, the support and stability were not there. The ad-hoc reporting was nice, but it was much more problematic than we were able to justify.

    Read More

    DB

    David B.

    Verified reviewer

    Entertainment

    201-500 employees

    Used daily for more than 2 years

    Reviewed April 2025

    ShoWare Ticketing -- The BEST in the INDUSTRY!

    5

    I get calls and emails through the Porter County Fair email from other ticketing companies wanting to show me their ticketing system and I plainly tell them that I am VERY HAPPY with the ticketing company that I have and am not interested in looking, listening to a sales pitch or being contacted by them in the future. I can't imagine ticketing without ShoWare. We know that ALL of our money goes directly into our bank account, usually within 24 hours, and know that everything is completely accurate and the details are at our fingertips.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like that we have support that is incredible. All of the managers, from [sensitive content hidden]-- they all know the product inside out, are very courteous and more than willing to help me whenever I have a question or need help. I have never experienced a better support staff in any industry.
    Cons:
    The only thing that I could think of that could use a little improvement is a manual that could answer some questions when I venture into unchartered waters. If it had Frequently Asked Questions and maybe even a version of it that would be ShoWare for Dummies. But that is the only improvement that would be helpful to me.

    Reasons for choosing accesso ShoWare

    Customer Sales Team and Ease of use. Great Team that helped walk me through the use.

    Read More

    DC

    Deanna C.

    Verified reviewer

    Events Services

    11-50 employees

    Used daily for more than 2 years

    Reviewed April 2025

    No Regrets

    4

    ShoWare provides excellent customer service, intuitive products, and would recommend to other organizations looking for ticketing software.

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Love the ability to set up multiple pricing tiers with discounts, promos, etc, the the ability to schedule an automatic price change.
    Cons:
    Once a performance is set up we cannot change the seating map if an incorrect map is used. Also would appreciate more intuitive pricing calculations with customization of applicable taxes, etc.

    Reasons for choosing accesso ShoWare

    ShoWare provides the software products that we require, excellent support team, ease of use of platform.

    Read More

    DM

    Denise M.

    Verified reviewer

    Performing Arts

    51-200 employees

    Used daily for less than 12 months

    Reviewed April 2025

    Great Software and Service

    5

    Very pleased with the service and the software. Our staff found it easy to use. Happy with the vast number of reports available. Our Client Success Manager always goes above and beyond.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to adapt to our special ticketing needs without requiring customization. Our staff's favorite feature is the nightly guide.
    Cons:
    Our members find it confusing to add member benefit tickets to their cart online. We would like it if these tickets would show to them when they log in to their ticket account.

    Reasons for choosing accesso ShoWare

    Although online is important, a large number of our patrons order tickets through our box office. accesso ShoWare's features for our box office were exceptional.

    Reasons for switching to accesso ShoWare

    Product and service did not fit our organization.

    Read More

    EK

    Edward K.

    Verified reviewer

    Gambling & Casinos

    201-500 employees

    Used monthly for more than 2 years

    Reviewed April 2025

    Accesso ShoWare A+

    5

    Over the past decade, Catfish Bend Casino has relied on the Accesso ShoWare ticketing platform to power our entertainment and event operations, and the experience has been consistently positive. From the very beginning, ShoWare has proven to be a robust, user-friendly, and highly adaptable solution that has kept pace with our growth and evolving customer expectations. One of the standout features of ShoWare is its intuitive interface, which makes event creation, ticket management, and reporting easy for both seasoned staff and new users. The platform allows for deep customizations, something we’ve taken full advantage of to align ticketing processes with our branding and specific operational needs. Whether we're setting up reserved seating for concerts or general admission for comedy shows, ShoWare provides the flexibility we need. Our guests benefit from a smooth and streamlined purchasing experience, both online and on-site. The system’s mobile optimization and print-at-home/mobile ticket options have greatly improved convenience for our patrons, contributing to stronger customer satisfaction and repeat attendance. Over ten years, Accesso’s support team has been consistently responsive and helpful. System uptime has been exceptional, with virtually no major disruptions, a critical factor in maintaining public trust and a positive guest experience during high-volume ticket sales. ShoWare’ s robust reporting tools have provided valuable insights into sales trends, customer behavior, and marketing performance. These analytics have enabled us to make data-driven decisions, improve campaign effectiveness, and ultimately grow revenue from our live events. Accesso ShoWare has been a vital component of our entertainment operations for the past ten years. Its ease of use, dependability, and extensive features have helped elevate the quality and efficiency of our ticketing services. We confidently recommend it to any venue looking for a professional-grade ticketing solution that can deliver consistent performance year after year.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy for staff to learn and use, with intuitive event setup and ticket management. Allows full control over event pages, seating charts, pricing, and promotional features with customizable branding.
    Cons:
    While basic tasks are easy, deeper functionalities (like complex pricing tiers or promo codes) may require training.

    Read More

    MH

    Megan H.

    Verified reviewer

    Performing Arts

    11-50 employees

    Used daily for more than 2 years

    Reviewed April 2025

    Solid product with the BEST support team!

    4

    ShoWare works well for us to meet our current needs, and delivers a solid product with increasingly evolved technological capabilities. Their support team is exceptional, and plays a huge part in our continued loyalty to their services. This product may not suit all venues, particularly larger venues with more complex/nuanced ticketing needs. However, for a mid-sized venue, it's a great product with a wonderful, helpful, and innovative team who work hard to keep their clients happy.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    ShoWare has excellent customer service representatives who are attentive and responsive. I love that we have a dedicated Client Success Manager who works with us on an ongoing basis and gets to know us and our ticketing structures. This helps expedite solutions when we need to troubleshoot, and also allows us to feel a sense of personal connection to the ShoWare team. The ShoWare team is also very open and flexible when it comes to thinking of out-of-the-box solutions for our pain points. Several times, they have offered to do custom work for us to meet a need. That level of support and service is rare, and I appreciate their collaborative approach to figuring out solutions.
    Cons:
    ShoWare can be limited in some of its features and offerings, particularly with regard to patron data management, tracking demographic data, and complex ticket package structures/show builds. We run into issues with certain types of builds that require more nuance because the system does not have capabilities to address what we need, particularly with our season packages. That said, there have been many new features rolled out in the past several years that have increased system capabilities, such as awesome interactive seating charts and seat chart management and improved show build functionality. It seems that ShoWare is always working to improve and evolve its product (often times with direct client feedback), which is great!

    Read More

    Showing 1 - 10 of 76 Reviews

    Other Top Recommended Reservations Software

    WebRezPro
    WebRezPro

    4.6 (211)

    Recently recommended 22 times

    rezStream
    rezStream

    4.7 (117)

    Recently recommended 20 times

    Mews
    Mews

    4.6 (56)

    Recently recommended 19 times

    Cloudbeds
    Cloudbeds

    4.3 (333)

    Recently recommended 18 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare accesso ShoWare with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice