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Covetrus Pulse vs Medallia Concierge

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Updated March 13, 2026

Covetrus Pulse vs Medallia Concierge: Which is best for you?

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Starting Price

Pricing available upon request

$179.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
E-Prescribing
4.0
Appointment Scheduling
3.96
Calendar Management
3.93
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Integrations
Covetrus vRxPro
Covetrus vRxPro
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Meta for Business
Meta for Business
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Pros / Cons
  • Also, being able to work live in the field the office sees my invoices immediately and can provide clients with accurate balances in real time.
  • Sometimes it can be frustrating with the limitations of the types of reports they offer to track revenue. If I want to track how many dental packages we do, we have to add up all the revenue ourselves.
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  • The customer tagging system was great, especially being able to tag staff and communicate with our staff specifically just by sorting by their tag.
  • At the time I did not like that multiple people could log in at the same time and chat back to the guests.
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Ease-of-Use
4/ 5
Highest performing feature
in the comparison
4.5/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5
Functionality
3.6/ 5
Highest performing feature
in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad