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Instinct Science vs Shepherd

Updated December 13, 2025

Instinct Science vs Shepherd: Which is best for you?

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2 million+ verified software reviews
Starting Price

Pricing available upon request

$299.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Reporting & Statistics
5.0
Self Service Portal
5.0
Treatment Planning
4.85
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Payment Processing
5.0
Live Chat
4.83
Appointment Scheduling
4.80
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Integrations
PetDesk
PetDesk
Talkatoo
Talkatoo
IDEXX Neo
IDEXX Neo
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WaitWell
WaitWell
Talkatoo
Talkatoo
Greenline
Greenline
See All
Pros / Cons
  • Love the ability to generate drug doses based on patient weight, flag doses that may be inappropriate, and ability to pull up plumbs page for a given drug in plumbs.
  • i.e. when you attach an auto charge it can be difficult to capture the charge appropriately if the treatment is marked off sooner or later than scheduled
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  • It also integrates SMS texting and allows the comm's to be easily inserted into the patient file.
  • Occasional issues with speed/performance, the continuous updates create integration issues for us.
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Ease-of-Use
4.9/ 5
4.9/ 5
Value for Money
4.8/ 5
4.8/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5
4.8/ 5
Functionality
Highest performing feature
in the comparison
4.8/ 5
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad