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Onward Vet vs Shepherd

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Onward Vet vs Shepherd: Which is best for you?

Updated January 18, 2026
5.0 (28)
4.7 (87)
Starting Price
$300.00

per month

$299.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
See All
Payment Processing
5.0
Live Chat
4.83
Appointment Scheduling
4.80
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Integrations
CardConnect
CardConnect
See All
WaitWell
WaitWell
Talkatoo
Talkatoo
Greenline
Greenline
See All
Pros / Cons
  • First of all, it is very easy to use software interface is perfect and it's solved my many problems which I faced.
  • SOAPs are easily written, readible, and records are easily sent to referring DVMs which makes managing patients between doctors and practices very efficient.
  • Still having some issues with the transcription service--sometimes it won't fill in (just spin) and it always records the weight in kg even if the settings are set for lb.
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Ease-of-Use
4.9/ 5
4.9/ 5
Value for Money
Highest performing feature
in the comparison
5/ 5
4.8/ 5
Customer Support
Highest performing feature
in the comparison
5/ 5
4.8/ 5
Functionality
Highest performing feature
in the comparison
4.9/ 5
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad