Covetrus vRxPro 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Covetrus vRxPro

4.3

(196)

Pricing

Pricing available upon request

About Covetrus vRxPro

Covetrus vRxPro is a complete, practice-branded online pharmacy solution that helps veterinary teams streamline prescription management, improve compliance, and deliver a seamless client experience. By combining powerful integrations with practice management systems, an extensive product catalog, and modern digital features, vRxPro ensures pets get the medications and products they need - while practices save time and strengthen client loyalty.

Key Features & Capabilities

• Seamless PIMS Integration: Syncs directly with leading practice management systems, making it easy to access patient records, approve prescriptions, and track refill histories without duplicating work.

• Practice-Branded Online Pharmacy powered by Covetrus: Provide clients with a trusted, clinic-branded pharmacy portal where they can request prescriptions for your approval and order products directly from your store.

• Extensive Product Catalog: Access more than 10,000 veterinarian-recommended products, from preventives to compounded medications, ensuring practices can meet a wide range of patient needs.

• Home Delivery & Autoship: Medications and supplies ship directly to clients’ homes, with options for a...

Covetrus vRxPro Screenshots

Covetrus vRxPro Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Covetrus vRxPro

Pricing available upon request

Plan includes:

cloud-based

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Covetrus vRxPro Features

Popular features found in e-Prescribing
Electronic Prior Authorization
EPCS Compliant
Medication History
Prescription Renewal
More features of Covetrus vRxPro
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Client Management
Confirmations/Reminders
Customer Database
Customizable Templates
Data Import/Export
Electronic Signature
EMR/EHR
E-Prescribing
For Medical Purposes
Formulary Management
Healthcare Compliance
Historical Reporting
Inventory Management
Multi-Location
Online Refills
Patient Records Management
Prescription Cancellation
Prescription Management
Prescription Processing
Pricing Data
Records Management
Reminders
Reporting & Statistics
Revenue Management
Search/Filter
Self Service Portal
Task Management
Task Scheduling
Third-Party Integrations
Treatment Planning
Workflow Management

Covetrus vRxPro Integrations

Covetrus Avimark

RxWorks

Covetrus Pulse

RoboVet

Rapport

Covetrus vRxPro User Reviews

Overall Rating

4.3

Ratings Breakdown

52%

35%

Secondary Ratings

Ease of Use

4.2

Value for money

4.1

Customer support

4.3

Functionality

4.3

Verified

Reviewer

Veterinary

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Good pharmacy

Working for NVA, Covetrus is our preferred medication partner and I have worked with them for over 4 years. Thwir new website layout was initially confusing but they were quick to schedule calls with staff to teach us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support is easy to get ahold of if you have questions, wide variety of food and medications and compounding capabilities. Integrates well with hospital website

Cons:

Website can be confusing for client's, expensive

Zoe L.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Effective and easy to use prescription management

Covetrus vRxPro is a great way to streamline outside and online prescriptions to maximize profit rather than outsourcing to Chewy. The automatic writeback frees up time for reception and leaves little room for human error. Only writes back every 24 hours which isn't ideal for a busy practice, but perfectly functional for a small 1-2 doctor practice

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, requires little training for staff to grasp the concept. Writes back to automatically to practice software which decreases workload from staff.

Cons:

Has bugs that occur more often than they should that prevents logging in and prescribing medication as well as writeback. Will have writeback errors where it needs extra time to import information to the practice software. The writeback schedule is every 24 hours, but it would be ideal if it updated multiple times a day, especially for large volume clinics.

Reasons for choosing Covetrus vRxPro

Because of easy integration with Covetrus Pulse

Cheryl M.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

Covetrus Review Heritage

Alot of software problems, causing medical record nightmares. Writeback is nice but when it doesn't work it causes double trouble. It was a real bummer to be limited on pricing. It would be nice to be able to turn individual items on and off again, not just groupings. Note, some of these may have changed recently haven't had a chance to look at updates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You are able to help the client on our end with just about anything including shipping, orders, autoship etc Customer service is getting better

Cons:

1. Prescriptions come thru as 1, the client got 12. This makes it a huge amount of work to see how many the patient actually has for a year. 2. Requests for refills come thru from Autoship, this should only last a year, or should have the option to end at some point. 3. Not able to do whatever pricing the CLINIC demes their normal 4. Compounding has been a nightmare, would be nice to be notified if a patient's approved order is delayed by XXX amount of time. This isn't a software or website issue.

Sydni J.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2024

Would be 5 stars if they would fix our issue

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the client outreach with emails and promo codes. I like the ease of making a prescription and having it emailed to the client.

Cons:

I do not like that there is no alert or notification when a client purchases the recommended prescription. It is a huge time suck to have someone go through and try to find all of the active prescriptions to be able to reflect it correctly in the patient record.

Reasons for switching to Covetrus vRxPro

We switched from Myvetstore by Midwest, this was not listed. We joined Vetsuite. We liked the ease of generating prescriptions and the client outreach.

Chantel F.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 12 months

Reviewed December 2024

Great Service & Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great reps! They are always prompt and available when I have any questions or need support!

Cons:

Having login for each user. Would rather just have one user for the hospital.

Reasons for choosing Covetrus vRxPro

To have a variety for our clients, be able to price check and have options.

Logan S.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Decent Integration (Not great, but can improve)

Overall Decent performance but it could be much better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s all integrated within the system under one umbrella.

Cons:

It can be tricky to learn at first. The UI isn’t too user friendly for older less tech savvy individuals. Server can be laggy at times.

Reasons for switching to Covetrus vRxPro

Older software that was hosted from the desktop computer. Extremely old and nothing was cloud based.

REBECCA C.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 12 months

Reviewed December 2024

vRX pro problems

Seems like the new platform created more problems than it helped.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Writes back into the practice management software.

Cons:

Things don't refresh when you switch windows. New platform has had lots of problems.

Reasons for choosing Covetrus vRxPro

Vetsource is the other option we looked at but it wasn't an option. Write back options to our practice management software

Leanne R.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Covetrus - 10 stars

Overall my experience is a 10 out of 10. Onboarding in the beginning was an adjustment but that is with anything new.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allows us to help the client from our side instead of instructions via email or phone. Also, allows us to place the RX on file on the client's account and an email is sent letting them know their RX is ready to order. Also, the entire staff are very helpful from the simplest issues to the complex RX issues. Highly recommend changing to this online pharmacy. We have had 3 and by far this one is the best. On an administrative side, best supplied reports as well as the ability to put in parameters of choice to produce information.

Cons:

It would be nice if they offered a way for Care Credit to be used.

Jamie M.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Mostly very useful, sometimes not user friendly.

Overall, it is very useful and very nice for a practice to have on board. We have too many clients taking their business elsewhere because it is simpler to ship to their house. This stops all of this, and in turn helps the veterinarians out there battling with Chewy, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, helps keep our clients buying through their veterinarian.

Cons:

We have had numerous occasions where the requests in the queue were not actually made by the client. On occasion they are in the queue due to autoship and there is no way to differentiate them from one another without putting more work on ourselves. This leads to the approval of a script that they are able to get, charging the client money, and the client then calling saying they never requested the product, etc. and why would we charge them for something they didn't request. Then we have to explain how it looked on our side and that since we didn't process the charge we would have to call the company. We have lost a client over this, and when calling to ask if there was a way to know if it is auto-ship vs. request, I was told that I could look in their previous order to see if it was auto-ship.

Brook W.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

VxrPro Review