Vetstoria 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Vetstoria

4.8

(119)

Pricing

Starting at $249.00 per month

About Vetstoria

Vetstoria is a real-time online booking platform, helping veterinary clinics take appointment bookings online, secure payments, set up digital marketing campaigns, take telemedicine appointments, and run reporting. Vetstoria also syncs with your clinic's software in real-time, meaning that appointments made via Vetstoria appear immediately in your practice software, and emergency block-offs, or appointments booked in the clinic are immediately reflected in Vetstoria - so say goodbye to double bookings!

Vetstoria's online booking is also completely customizable, so you never lose control of your diary. Vetstoria enables managers to set rules and intelligent triggers to decide what can be booked and when. You can set rules around which appointments take priority, when certain appointments can be booked and by who, which appointments are available to new or returning clients, which clinicians are able to take which appointments, and much more.

Vetstoria also allows you to accept debit or credit card payments or pre-authorizations during the appointment booking process, and allows clinics to take new client information before accepting appointments from new clients. Additionally, Vet...

Vetstoria Screenshots

Vetstoria Pricing and Plans

Starting price: $249.00 per month

Free Trial

Free Version

Basic

$249.00

flat rate, per month

No plan information available

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Vetstoria Features

Features of Vetstoria
Activity Dashboard
Alerts/Notifications
API
Appointment Scheduling
Calendar Management
Confirmations/Reminders
Electronic Payments
Live Chat
Payment Processing
Reminders
Reporting & Statistics
Self Service Portal
Telemedicine
Third-Party Integrations

Vetstoria Integrations

ezyVet

Google Analytics 360

WordPress

Instagram

PetDesk

Meta for Business

See all 19 integrations

Vetstoria User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

18%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.8

Functionality

4.7

Terry B.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed May 2018

Clients love it and more importantly use it. It links to our PMS seamlessly and reduces staff work.

Flexibity for our clients in making bookings and the reduction of work on our reception team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The seamless integration with RxWorks. The minimal maintenance and the ease with which to make changes within the program itself.

Cons:

Nothing. I have found that the software is relevant to our needs and easy to use. It takes little of my time the manage and both staff and clients find it great.

Renate M.

Verified reviewer

Veterinary

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed February 2025

Great service!

They explane everything well, work fast en are very kind!

Ratings Breakdown

Ease of use

Functionality

Pros:

Personal contact and good service, kind people!

Cons:

Nothing, from the start the contact was very good.

Reasons for switching to Vetstoria

bad service at emma, and the company switched

Vendor Response

Thanks for the review Renate - if you need any assistance at all with Vetstoria please don't hesitate to reach out! Team Vetstoria

Replied March 2025

Allan B.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2024

Vetstoria Review

Average as I would have thought that it would have been more vibrant and catchy in appearance and functionality

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sales people are proactive at getting you on board

Cons:

Support not very good and general appearance from client perspective could be more professional and inviting

Vendor Response

Hi Allan, Thanks for the review, your feedback has been shared with the team. Have a great day Team Vetstoria

Replied September 2024

Jon W.

Verified reviewer

Veterinary

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Its getting there, slowly but Surely.

It has been frustrating getting to this point, as I have been working with vestoria over the last 4 - 5 months working out the bit that didnt work, and we implemented the final changes a few weeks ago, so to get it all reset again with the optimisation is a little frustrating but I get it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its a lot better that there are more options and we can dictate what is a nurse and what is a vet.

Cons:

Still not 100% with clients being able to choose vets from drop down list. Its at least current vets as we had issues with old vets still in the list, but you can still pick all the vets, and some vets will only do one day a few weeks at various sites. For example, Isabel mainly works at Northfield but once every 8 weeks will do a Saturday at Halesowen site.

Vendor Response

Hi Jon, thanks for taking the time to leave us a review! We're looking forward to continuing to work with you to refine these customisations so you can get the most out of Vetstoria. Thanks again for taking the time to share your feedback. Team Vetstoria

Replied March 2025

Sarah B.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Island Wombourne

Very Good I think it is very beneficial to the practice and very easy for clients to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How everything was made so simple and how we were able to accommodate all our requirements

Cons:

Nothing I have no problem with vetstoria I think it is a very useful tool

Vendor Response

Hi Sarah, thanks so much for the great review! We're glad you're finding Vetstoria helpful. Team Vetstoria

Replied February 2025

Vicky P.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Quick and easy

very good. they are very accommodating and try to get everything individualised for your own diary management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

is very simple process to get started. understand the unique situation of individual practices. not one size fits all

Cons:

not always got control of everything you would like to

Vendor Response

Thanks for the great review Vicky, we're glad you found it simple to get started with Vetstoria and are enjoying it so far! Team Vetstoria

Replied March 2025

Emma L.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Easy and helpful

I have not long used Vetstoria however so far it seems easy to use for both vet staff and clients when booking appointments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vetstoria seems easy to use and to adjust to what works for our practice. The Vetstoria team seem very helpful with anything we need.

Cons:

I have not come across anything I do not like about Vetstoria currently and feel this will make an improvement for us.

Vendor Response

Hi Emma, thanks for the lovely review! We're glad you're finding Vetstoria easy to use and useful for staff and clients. Thanks Team Vetstoria

Replied April 2025

Jennifer P.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

clinical director

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vetstoria is a great way for clients to book consults etc online - giving them flexibility. Vetstoria has been great to reduce the calls we get to book consults meaning that our client care team are "freed" up, allowing them to be more present when dealing with clients within practice.

Cons:

I liked it when I was able to change our vetstoria settings direct, having to go through IVC adds an additional layer which all adds time to a task

Vendor Response

Hi Jennifer, thank you for the fantastic review! We're glad to hear that Vetstoria is giving your clients more flexibility and your team more time back. Thanks again Team Vetstoria

Replied January 2025

Amy D.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Vetstoria review