Cloudways 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Cloudways

4.2

(92)

Pricing

Starting at $35.00 per month

About Cloudways

Cloudways is a cloud hosting solution that helps businesses manage and assess the performance of cloud servers on a centralized platform. Professionals can protect servers using OS-level firewalls and secure confidential data through Secure Sockets Layer (SSL)-based encryption.

Cloudways allows organizations to create a whitelist of IP addresses for unrestricted networks and perform OS patches on servers. Managers can generate SFTP credentials, clone servers or individual sites, group applications and assign them to specific teams according to requirements. Additionally, it lets users prevent unauthorized data exploitation through two-factor authentication (TFA) functionality.

Cloudways enables businesses to integrate the platform with various third-party applications. Pricing is available on monthly subscriptions and support is extended via phone, documentation and other online measures.

Cloudways Screenshots

Cloudways Pricing and Plans

Starting price: $35.00 per month

Free Trial

Free Version

Cloudways Autonomous Plan 1

$35.00

usage based, per month

No plan information available

Cloudways Features

Popular features found in Server Management
Capacity Planning
CPU Monitoring
Credential Management
Incident Management
Maintenance Scheduling
Patch Management
Real-Time Monitoring
Scheduling
Virtual Machine Monitoring
More features of Cloudways
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Application Management
Authentication
Automatic Backup
Backup and Recovery
Dashboard
Data Storage Management
ERP integration
Event Logs
Load Balancing
Monitoring
Multi-Cloud Management
Performance Analysis
Real-Time Notifications
Remote Access/Control
Resource Management
Server Monitoring
Service Level Agreement (SLA) Management
SSL Security
Tagging
Third-Party Integrations
User Management
Website Hosting

Cloudways Integrations

GitHub

Joomla

PrestaShop

New Relic

WordPress

Slack

See all 7 integrations

Cloudways User Reviews

Overall Rating

4.2

Ratings Breakdown

68%

12%

13%

Secondary Ratings

Ease of Use

4.2

Value for money

4.1

Customer support

3.9

Functionality

4.2

Afije S.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2020

Impressive managed cloud server

From the first day I migrated to cloudways till now I have had no single issues with the speed of the website which is the more reason why I migrated

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud ways offers a seamless way to move your website particularly word press with the help of their migration plugin and of cause the speed is so good.

Cons:

No cpanel basically. But I have come to see that the cloud service can be used without that but if added it won't be a bad idea at all

Reasons for choosing Cloudways

The easy of working with cloud server and the cost made me consider cloudways.

Reasons for switching to Cloudways

The speed I was getting from the previous host isn't enough to get the application to where we want it, this doesn't suggest that the company is bad though.

Verified

Reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Easy and affordable tool for everyone who wants to manage vps

As I was facing problems with shared hosting, I started to try VPS. But I found it difficult to implement security and speed optimization. And I was also worried about maintenance. Since my focus shouldn't be on this kind of task, fortunately I found cloudways which made the management of the VPS more easy then a shared hosting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, reliable and affordable. I'm not an expert in server management but it's a fact that having a VPS to host your sites, in terms of performance, it's much better than shared hosting. But the problem is that it it's much harder to manage. And if you don't know about it, you have to learn or pay someone to do it and to maintain. Cloudways makes it all easy and smooth because they do all the process with their own system and you have a great support and visual dashboard for all you need. It's easier than a cPanel, for example.

Cons:

I have to think a little to say the least thing because it could seem unfair. But I think if you want to scale your server hardware requirements the pricing may be a problem.

Reasons for choosing Cloudways

Seemed better then a2 hosting shared solutions and cheaper then WP Engine but with same quality.

Reasons for switching to Cloudways

I needed more server resources

Josh S.

Verified reviewer

Computer Networking

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

DONT BUY CLOUDWAYS

If this platform allowed my I'd write some strongly worded reviews. Lets just say their support is gone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The infrastructure is good but the service sucks

Cons:

Honestly these guys use to be great however the service is horrendous, outsource, they don't listen and make costly mistakes that bring your website down.

Wisani M.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2022

Bigger website hosting Management Company

Ever Since I use them I only see positive changes like latest partnership with Cloudfare its huge success to website hosting with big data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The company itself has partnered with the big brands in server management .Good partnership always yield good results...I like them for that It wouldn't be easy for me to signup with digital Ocean and manage everything by myself and succed but with them i have made it.

Cons:

The software us perfect only their support are like they are not giving it all of less knowledgeable in assisting us. But the ret is good. The lack of emailing abilities thta creat coat to users because you have to be costed for each email use compare to any other companies.

Reasons for choosing Cloudways

Their free offer to explore their product for three days so I saw an amazing hosting partnership I decided to join them.

Reasons for switching to Cloudways

I wanted bigger capacity and reliable database

Davide B.

Verified reviewer

Newspapers

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

Fast, easy and reasonably priced - definitely a win

So far so good, nothing to complain about and a big improvement in comparison with my previous hosting service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I’m very happy with Cloudways thanks to the very easy and very swift procedure to create an account and deploy a server and its applications (Wordpress in my case, production + staging environments). Real usage performances have been outstanding and without issues so far, even the one of the basic tiers can handle without hiccups my website which counts more than 200 blog posts. Costs are very clearly specified and can be monitored in real time. There is also a one click interface for vertical scalability, should you need more performance (even for a limited time, like a product launch or such). Customer care has been very quick in responding to chat messages within minutes, and proactively solved my issues in no time and with the utmost kindness. There is also a referral program. So far so good!

Cons:

My only minor complaint is with the Cloudflare add-on, since its technical details are not clearly specified for an advanced CLoudflare user and connoisseur and all in all it’s cheap and works within a few minutes but lacks all kind of customisation and the default configuration is (understandably) quite conservative.

Reasons for switching to Cloudways

The 3 days trial made me realise that Cloudways has way better performances for the same price, and everything worked smoothly from the start. The migration was very quick and almost flawless too.

Andy P.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2024

The worst nightmare of a hosting company

My experience with Cloudways was a nightmare. I dealt with 10s of hosting companies and none of them were so careless towards their customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked mostly what is not cloudways' pro but rather digitalocean's. The server performance is good.

Cons:

They have the worst customer care in the industry. They automatically remove server AND public IP only after 48 hours without any prior notifications or anything. They are terrible at communicating such a drastic measure they are taking absolutely disregarding how it'll affect the customer. the IP lease cost only $3.60 month. Even keeping this IP for a month for the services you paid them would only cost $3.60... But they decide to release your IP only after 48... They are that cheap!!

Reasons for choosing Cloudways

because they had autoupscale and it seemed really good with it's reviews. But as they say. When it seems too good to be true is because it probably is.

Reasons for switching to Cloudways

Because cloudways offered automatic upscaling. Which in reality does not worth the trouble they give you

Stephane P.

Verified reviewer

Retail

Self-Employed

Used daily for less than 12 months

Review source

Reviewed January 2024

Don't use them they don't care!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After 2 years of hard work and hundreds of hours spent building my website they deleted it for an unpaid bill of $13!! I tried adding my new card details onto their system but it would not accept it. I then paid the outstanding amount of $13 but it was still deleted and they did not even back my website up so all is lost! I am furious with them and currently seeking legal advice. Do not use them!!!

Reasons for switching to Cloudways

Cheaper but turned out to cost me my business!!

Marc P.

Verified reviewer

Cosmetics

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed May 2023

Managed Webhosting for a good price with a very accessible server team.

I was able to run 2 E-commerce applications on one server with excellent performance. I like how they integrate Email and Cloudways Enterprise CDN into your server solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do appreciate the customer service via chat. Usually, they respond in less than 5 min and are able to fix issues, that cause downtime on the website.

Cons:

some of the administrative options like file and folder permissions can only be accessed through Customer Service. It be nice to be able to get that done by the user.

Reasons for choosing Cloudways

you have a dedicated Server VM with good service.

Reasons for switching to Cloudways

nothing like having an expert that can quickly help you with Server and application issues.

Mark R.

Verified reviewer

Events Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Rock solid and easy, but expensive

Very happy. Support has been very helpful and responsive. Worth the added cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allowed us to deploy cloud hosting servers quickly and easily. It offered a variety of platforms such as Digital Ocean and Vultr. Creating applications was one click and very fast.

Cons:

The cost. You pay a very high premium for Cloudways to be the middleware between you and the cloud platforms they offer. This ease of use comes with a high pricetag.

Reasons for choosing Cloudways

Cloudways offered easier setup and deployment along with management aspects.

Verified

Reviewer

Information Technology and Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed May 2019

Cloudways for the experienced developer

Cloudways has been fantastic. Once I was setup I got an email from someone requesting feedback on my experience. I replied and received an immediate response along with what is in the plans to meet my needs as far as server expansion and balancing as apps grow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Ease of Entry -One click app install -Cost is beneficial for the small projects I launch

Cons:

-Email isn't included (not really a con but if that was important to you)

Reasons for choosing Cloudways

I chose Cloudways due to reviews from fellow developers.

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