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Josh P.
Advisor, 7 years

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Updated February 9, 2026
3CX vs 800.com: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$350.00
per year
$23.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Real-Time Notifications
4.88
Recording
4.71
Transcripts/Chat History
4.67
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Live Chat
5.0
Reporting & Statistics
4.88
Mobile Access
4.87
See All
Integrations
See All
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Pros / Cons
- We have 2 locations across USA and Mexico and we were able to connect both sites into one system.
- The admin permissions options aren't amazing, and isn't convenient to assign access to other ICT staff. Since we have multiple sites and don't want to appear in each team, I need to use my supervisors account which has owner level access.
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- Having a dedicated business line with tracking, voicemail, and call analytics has helped me stay organized and never miss important calls from customers.
- The one thing I didn't like was that I entered a number that I wanted to use and when I typed it in, since that exact number was not available it abbreviated the number for me, but didn't notify me to either change the number or give me a heads up that the number was going to be altered a bit.
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Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Customer Support
4.1/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad