3CX vs CloudTalk: Which is best for you?

We have 2 locations across USA and Mexico and we were able to connect both sites into one system.

The admin permissions options aren't amazing, and isn't convenient to assign access to other ICT staff. Since we have multiple sites and don't want to appear in each team, I need to use my supervisors account which has owner level access.

Features like call recording, smart routing, and analytics help improve team performance.

Pricing can become expensive as you scale or add premium features.