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3CX vs XCALLY: Which is best for you?
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and Demo
Features
- We have 2 locations across USA and Mexico and we were able to connect both sites into one system.
- The admin permissions options aren't amazing, and isn't convenient to assign access to other ICT staff. Since we have multiple sites and don't want to appear in each team, I need to use my supervisors account which has owner level access.
- We rely on XCALLY in a fundamental way to enable our customer support team to take and make support calls and follow up on support tickets in Zendesk (created via the XCALLY integration).
- Reports engine lack the option to run all query types from the database
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Recommendations
