800.com vs 8x8 Work: Which is best for you?

Having a dedicated business line with tracking, voicemail, and call analytics has helped me stay organized and never miss important calls from customers.

The one thing I didn't like was that I entered a number that I wanted to use and when I typed it in, since that exact number was not available it abbreviated the number for me, but didn't notify me to either change the number or give me a heads up that the number was going to be altered a bit.

From my first contact with 8x8 I was helped to understand the product and its benefits. Once I signed up 8x8 took care of porting my work number to the system and setting up my personal line and a line for our fax (fax calls to that number are routed to our 800 fax number).

Calls only come through about 80% of the time and voicemails take a long time to show up.