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800.com vs Phone.com

Updated February 5, 2026

800.com vs Phone.com: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$23.00

per month

$18.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Live Chat
5.0
Reporting & Statistics
4.88
Mobile Access
4.87
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Call Center Management
3.25
VoIP Connection
3.20
Mobile Access
3.17
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Integrations
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Pros / Cons
  • Having a dedicated business line with tracking, voicemail, and call analytics has helped me stay organized and never miss important calls from customers.
  • The one thing I didn't like was that I entered a number that I wanted to use and when I typed it in, since that exact number was not available it abbreviated the number for me, but didn't notify me to either change the number or give me a heads up that the number was going to be altered a bit.
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  • It use to be good with the customer service was base out of USA all my issues were resolved immediately and in a timely manner.
  • October and Nov 2024 the system has actually crashed (servers down) several times - right in the middle of big client meetings.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
3.7/ 5
Value for Money
Highest performing feature
in the comparison
4.6/ 5
3.4/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
3.5/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
3.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad