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8x8 Work vs Google Voice

Updated January 30, 2026

8x8 Work vs Google Voice: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$24.00

per month

$10.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Customizable Caller ID
4.53
Voice Mail
4.51
Call Logging
4.50
See All
VoIP Connection
4.57
Online Voice Transmission
4.55
Caller ID
4.48
See All
Integrations
HubSpot CRM
HubSpot CRM
Zendesk Suite
Zendesk Suite
Microsoft Teams
Microsoft Teams
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Gmail
Gmail
Google Meet
Google Meet
See All
Pros / Cons
  • From my first contact with 8x8 I was helped to understand the product and its benefits. Once I signed up 8x8 took care of porting my work number to the system and setting up my personal line and a line for our fax (fax calls to that number are routed to our 800 fax number).
  • Calls only come through about 80% of the time and voicemails take a long time to show up.
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  • What I like most about Google voice is that you get all the features of a regular phone number for free with Google voice's virtual phone number, mostly the ability to receive verification codes
  • It screens calls and doesn't always let calls through, and the sound quality isn't always the best on both my end and theirs.
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Ease-of-Use
4.1/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
3.7/ 5
Highest performing feature
in the comparison
4.2/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad