PanTerra Streams 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PanTerra Streams

4.5

(35)

Pricing

Starting at $24.95 per month

About PanTerra Streams

Choosing the right communication platform can feel overwhelming. Streams.AI by PanTerra Networks was built to take the complexity out of business communications and give teams a single, reliable place to connect, collaborate, and serve customers. Whether you’re running a small business that needs to stay connected without overloading your staff, or a growing enterprise balancing remote workforces and customer expectations, Streams.AI adapts to your needs.

At its core, Streams.AI unifies every major communication channel: voice, video, messaging, file sharing, SMS, and fax, into one easy-to-use app. No more juggling multiple vendors, logins, or disconnected tools. From daily team chats and project meetings to mission-critical customer support calls, everything lives in one secure cloud platform.

Who is Streams.AI for?

• Small businesses and non-profits looking for a cost-effective way to manage calls, meetings, and messaging without sacrificing support.
• Healthcare, finance, and legal organizations that need HIPAA and SOC 2 compliance, advanced security, and reliable uptime.
• IT leaders in mid-size and large enterprises who want a scalable, all-in-one solution with fewer moving...

PanTerra Streams Screenshots

PanTerra Streams Pricing and Plans

Starting price: $24.95 per month

Free Trial

Free Version

Business Plus

$24.95

per user, per month

Plan includes:

Outbound Calling
Integrated Softphone
iOS & Android Mobile App
Music on Hold
Ring Groups
Follow-Me/Find-Me
Call Recording
Outlook Integration
Voicemail
2GB SmartBox Storage

Professional

$29.95

per user, per month

Plan includes:

Outbound Calling
Integrated Softphone
iOS & Android Mobile App
Music on Hold
Ring Groups
Follow-Me/Find-Me
Call Recording
Outlook Integration
Voicemail
Unlimited SmartBox Storage

Call Center

$44.95

per user, per month

Plan includes:

Outbound Calling
Integrated Softphone
iOS & Android Mobile App
Music on Hold
Ring Groups
Follow-Me/Find-Me
Call Recording
Outlook Integration
Voicemail
Unlimited SmartBox Storage

Contact Center

Pricing available upon request

Plan includes:

Outbound Calling
Integrated Softphone
iOS & Android Mobile App
Music on Hold
Ring Groups
Follow-Me/Find-Me
Call Recording
Outlook Integration
Voicemail
Unlimited SmartBox Storage

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PanTerra Streams Features

Popular features found in Unified Communications
Call Recording
Call Routing
Contact Management
File Sharing
Mobile Access
Reporting & Statistics
Screen Sharing
SMS Messaging
Task Management
Two-Way Audio & Video
Voice Mail
More features of PanTerra Streams
Alerts/Notifications
API
Audio Calls
Breakout Rooms
Call Center Management
Caller ID
Call Monitoring
Call Transfer
Chat/Messaging
Collaboration Tools
Communication Management
Conferencing
Customizable Reports
Document Storage
Electronic Faxes
File Transfer
Group Messaging
IVR
Meeting Management
@mentions
Multi-Channel Communication
Multi-User Collaboration
Performance Metrics
Queue Management
Real-Time Chat
Real-Time Notifications
Reporting/Analytics
Search/Filter
Secure Data Storage
Status Tracking
Third-Party Integrations
Video Call Recording
Video Conferencing
Virtual Backgrounds
Virtual Voicemail

PanTerra Streams Integrations

Salesforce Service Cloud

Zoho CRM

Box

Microsoft Teams

Freshdesk

Salesforce Sales Cloud

See all 15 integrations

PanTerra Streams User Reviews

Overall Rating

4.5

Ratings Breakdown

66%

26%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.2

Functionality

4.3

Pamela C.

Verified reviewer

Outsourcing/ Offshoring

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Great Features and Good Customer Service

Overall, I have had a good experience with Pantera Networks. They have a good team of people.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Panterra offers a great price for the cost of the seats, and there are several seat options. In addition, there are many features that come with the service. I have been a customer for almost 15 years. Other companies have approached me, but no one has been able to offer more.

Cons:

There is not a lot of communication with customers to update us on new features. There are emails about maintenance updates, but that's mainly it.

patrick M.

Verified reviewer

Computer Software

Self-Employed

Used daily for less than 2 years

Review source

Reviewed August 2022

patson review pan terra

this is a great cloud that's help me make everything better without having issues

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

is great for communication and conference when working with the cloud

Cons:

I work with it better for information and collaborating with my team better

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed June 2018

Clunky, outdated, lacking features. There are better means of communication for sure.

I guess the only reason we still use it is the operator switch board. We're able to see if someone is available or not, and then send those calls to and fro.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There isn't a whole lot that I like at all. I like that I'm able to still select the old interface when I log in. Nothing else really.

Cons:

It's hard to use. Settings are confusing, sometimes nothing happens when you configure them (no changes occur after saving). I don't always see/hear/notice my messages when someone is sending me messages. The app is extremely old as well.

Ed K.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Poor customer support

At the beginning, very nice, efficient, but when you need to cut back, since they are receiving money, they are not much help. No matter who I talk to, it answer is wait. But they still get paid.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clean signal for phones, no interrupted calls, voice mail works great, especially sending to email.

Cons:

Support. No one answers phones, leaving messages is easy, but no call back with any answers. I'm trying to return some rented equipment, but no address to send it to, and the bills keep coming.

Reasons for choosing PanTerra Streams

They seemed to be able to answer all our questions, at least at the beginning, but since contract was signed, very little help.

Reasons for switching to PanTerra Streams

To save money

Carlos J.

Financial Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2016

Great product, great customer support, I am a satisfied customer.

Our last VoIP providers (not appropriate to name then here) were not very satisfactory. We had constant issues. Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra. And I didn't want to switch until their salesman gave me pricing details and asked me to visit their website and watch the product video. After going through the product details and watching the video, I was convinced that this is the product I want! I have an 11 member team, and we need to IM regularly. The best thing I like about Panterra's Cloud UC is the cloud storage option. I can run my business from anywhere and from any device; mobile or computer (I don't own a tablet but I am sure their services work seamlessly on tablets too). Built in analytics is another rare feature. This service is highly recommended especially if you like single-solutions. Cloud UC offers 6-in-1 services and it easily integrates with software like Outlook and Office. I like it very much because I don't want eight software running on my computer at a time; I like to keep everything compiled into one solution and that's were Panterra's software came to my aid.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

Cons:

They do not have the best of interfaces, at least I am not crazy about it. Minor issue but should be pointed out nevertheless.

Victoria H.

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2017

Keep it up!

We used Panterra and it is really great. It is less expensive with high quality. Phone service is great, support is wonderful and I will recommend this service to my friends. The video conference feature is particularly useful but the best feature is call forwarding - most useful. I haven't use the mobile app a lot but based on my boss' testimony; the mobile app also works perfectly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We often travel, the call forwarding is wonderful. I used to have to call AT&T if I forgot to do this before we left home, now I can make the change with zero hassle!

Cons:

Once, I had a defective HD2 handset. Static beyond belief. I called their Customer Care number and got ahold of some guy who told me that Amazon (where I purchased it) handled the warranty and he couldn't help me. Called Amazon, and the Panterra guy was wrong. So I got on to online chat and got ahold of a competent woman named Diane. She apologized for the Customer Care guy and is sending me a replacement handset. She was great, but Panterra should do some coaching of their telephone people. So 1 star for Customer Care line guy, and 10 stars for on-line chat.

Matt K.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed December 2017

I was scared moving from a VOIP solution with a local servicer to a cloud-based solution.

Lower call costs for my call center and reliable recordings that are critical in our industry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does everything I need including reliable and retrievable call recordings. The customer service is phenomenal and implementation was super easy.

Cons:

Haven't found anything yet but it has only been a little over a year...LOL. We don't use all the functionality so we will explore more if we need to.

Angie A.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

Having the mobile app is a Game changer!

Pan Terra has made it easy to use, the set up option is nice and overall everything we use has been reliable and calls, video conferencing and the recordings are clear and easily retrieved. Very happy with Pan terra.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Call forwarding has made it so easy for me to stay in contact without being the office, The calls are clear and can be recorded. easy retrieving messages.

Cons:

customer service can be slow at times, that becomes isometimes but other than that I have had great experience with the service

Verified

Reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

More Complicated Than Need Be