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PanTerra Streams

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PanTerra Streams 2026: Benefits, Features & Pricing

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  • Overview
  • Screenshots
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

PanTerra Streams
PanTerra Streams
4.5
(35)

Pricing

Starting at $24.95 per month

About PanTerra Streams

Choosing the right communication platform can feel overwhelming. Streams.AI by PanTerra Networks was built to take the complexity out of business communications and give teams a single, reliable place to connect, collaborate, and serve customers. Whether you’re running a small business that needs to stay connected without overloading your staff, or a growing enterprise balancing remote workforces and customer expectations, Streams.AI adapts to your needs.

At its core, Streams.AI unifies every major communication channel: voice, video, messaging, file sharing, SMS, and fax, into one easy-to-use app. No more juggling multiple vendors, logins, or disconnected tools. From daily team chats and project meetings to mission-critical customer support calls, everything lives in one secure cloud platform.

Who is Streams.AI for?

• Small businesses and non-profits looking for a cost-effective way to manage calls, meetings, and messaging without sacrificing support.
• Healthcare, finance, and legal organizations that need HIPAA and SOC 2 compliance, advanced security, and reliable uptime.
• IT leaders in mid-size and large enterprises who want a scalable, all-in-one solution with fewer moving...

parts to manage. • Customer-facing teams that rely on contact center features like call routing, analytics, and agent assistance to deliver excellent service. What makes it different? • Fast, guided onboarding: Our team handles setup with white-glove service and most customers are fully deployed in days, not weeks. • 24/7 expert support: Every call goes straight to our in-house US-based technicians. No outsourced scripts, no long holds, just knowledgeable help when you need it. • AI-powered productivity: From an intelligent virtual receptionist to real-time transcription, sentiment detection, and agent assist, Streams.AI uses AI to reduce busywork and improve outcomes for teams and customers alike. • Scalability without complexity: Flexible per-seat pricing makes it easy to start small and expand as your organization grows, with advanced features available on demand. • Peace of mind: With redundant data centers, 99.999% uptime, and strong compliance, your communications are always protected and available. Unique benefits our customers value: • One app for everything: calls, video, chat, files, and customer interactions. • The ability to integrate with tools they already use, like Microsoft Teams, Office 365, Google Workspace, Salesforce, and ServiceTitan. • Secure collaboration for distributed or hybrid teams, keeping everyone aligned no matter where they work. • Advanced contact center features that improve both agent performance and customer satisfaction. • Transparent, predictable pricing without hidden fees. For over 20 years, PanTerra Networks has been trusted by organizations across healthcare, finance, education, technology, and beyond to deliver reliable, secure communications. Our mission is simple: to empower businesses to connect and collaborate without limits. If you’re comparing your options and wondering what solution is the right fit, Streams.AI gives you the best of both worlds: enterprise-grade reliability and support, packaged in a platform that’s intuitive enough for everyday users. It’s a solution that feels less like a collection of tools and more like a true communications partner for your business.

PanTerra Streams Screenshots

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PanTerra Streams Pricing and Plans

Starting price: $24.95 per month
Free Trial
Free Version

Business Plus

$24.95

per user, per month

Plan includes:

  • Outbound Calling
  • Integrated Softphone
  • iOS & Android Mobile App
  • Music on Hold
  • Ring Groups
  • Follow-Me/Find-Me
  • Call Recording
  • Outlook Integration
  • Voicemail
  • 2GB SmartBox Storage
Read More

Professional

$29.95

per user, per month

Plan includes:

  • Outbound Calling
  • Integrated Softphone
  • iOS & Android Mobile App
  • Music on Hold
  • Ring Groups
  • Follow-Me/Find-Me
  • Call Recording
  • Outlook Integration
  • Voicemail
  • Unlimited SmartBox Storage
Read More

Call Center

$44.95

per user, per month

Plan includes:

  • Outbound Calling
  • Integrated Softphone
  • iOS & Android Mobile App
  • Music on Hold
  • Ring Groups
  • Follow-Me/Find-Me
  • Call Recording
  • Outlook Integration
  • Voicemail
  • Unlimited SmartBox Storage
Read More

Contact Center

Pricing available upon request

Plan includes:

  • Outbound Calling
  • Integrated Softphone
  • iOS & Android Mobile App
  • Music on Hold
  • Ring Groups
  • Follow-Me/Find-Me
  • Call Recording
  • Outlook Integration
  • Voicemail
  • Unlimited SmartBox Storage
Read More
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PanTerra Streams Features

  • Popular features found in Unified Communications
    Call Recording
    Call Routing
    Contact Management
    File Sharing
    Mobile Access
    Reporting & Statistics
    Screen Sharing
    SMS Messaging
    Task Management
    Two-Way Audio & Video
    Voice Mail
  • More features of PanTerra Streams
    Alerts/Notifications
    API
    Audio Calls
    Breakout Rooms
    Call Center Management
    Caller ID
    Call Monitoring
    Call Transfer
    Chat/Messaging
    Collaboration Tools
    Communication Management
    Conferencing
    Customizable Reports
    Document Storage
    Electronic Faxes
    File Transfer
    Group Messaging
    IVR
    Meeting Management
    @mentions
    Multi-Channel Communication
    Multi-User Collaboration
    Performance Metrics
    Queue Management
    Real-Time Chat
    Real-Time Notifications
    Reporting/Analytics
    Search/Filter
    Secure Data Storage
    Status Tracking
    Third-Party Integrations
    Video Call Recording
    Video Conferencing
    Virtual Backgrounds
    Virtual Voicemail

PanTerra Streams Integrations

Salesforce Service Cloud
Salesforce Service Cloud
Zoho CRM
Zoho CRM
Box
Box
Microsoft Teams
Microsoft Teams
Freshdesk
Freshdesk
Salesforce Sales Cloud
Salesforce Sales Cloud

See all 15 integrations

PanTerra Streams User Reviews

Overall Rating

4.5

Ratings Breakdown

5

66%

4

26%

3

6%

2

3%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.2

Functionality

4.3

NH

Nuur H.

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2016

Finally changed my VoIP providers and I am very happy.

4

Our last VoIP providers (not appropriate to name then here) were not very satisfactory. We had constant issues. Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra. And I didn't want to switch until their salesman gave me pricing details and asked me to visit their website and watch the product video. After going through the product details and watching the video, I was convinced that this is the product I want! I have an 11 member team, and we need to IM regularly. The best thing I like about Panterra's Cloud UC is the cloud storage option. I can run my business from anywhere and from any device; mobile or computer (I don't own a tablet but I am sure their services work seamlessly on tablets too). Built in analytics is another rare feature.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
3
Functionality
icon
Pros:
Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.
Cons:
They do not have the best of interfaces, at least I am not crazy about it. Minor issue but should be pointed out nevertheless.

Read More

MG

Mohammed G.

Verified reviewer

Design

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2022

Been a Joy!

5

We have been with PanTerra for several months now, and it has been just a joy! PanTerra Networks offers great features and quality at a great price. The phones are very easy to use, and if there is ever an issue their support team is quick to respond. I highly recommend Panterra if you need a VOIP provider.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
call forwarding easy access from anywhere, easy to use mobile app
Cons:
have not come across any issues yet, we have been pretty happy with pan terra.

Read More

JA

Jigar A.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2022

Panterra - Cloud storage solution in an app

3

The interface setup option is excellent. The advanced features were easy and simple to access thanks to the supporting team.

Ratings Breakdown

4
Ease of use
2
Value for money
4
Customer support
3
Functionality
icon
Pros:
The features like cloud storage options, increased accessibility, real time sync, user-friendly and easy to use mobile app are the best.
Cons:
The initial interface looks uncomfortable. It can be changed. Also, customer care is a bit slow to respond. ut, once they gets in touch, their services were above par.

Read More

NS

Nigel S.

Architecture & Planning

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2017

Awesome Experience!

5

I work in Technical Support for a major software company so I have some experience in customer service. Mike was awesome. He quickly handled my issue, found the root cause, and stayed with me until the fix was in place. I wish there were other VOIP service providers with a great customer service good manners and customer services really stick with you. Issues come and go, it is a part of every product. Panterra have some issues too but they are quickly resolved.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like its look and feel, it is not complicated, it is easy to use and above all it works!
Cons:
Installation cost/shipping and other minor costs were not included in my original invoice. I'll be honest that is a little bit annoying when you have to pay little bit extra than you thought you were going too.

Read More

SK

Sarah K.

Online Media

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2016

Thumbs up to Panterra's Smartbox

4

I really like Panterra's services. We are using Smartbox and so far it has been to great effect. My company is a media (online content publishing) company and we need a lot of communication at every second of the day. Previously we were using Maxi Net and unfortunately it was inadequate. Now with SmartBox we have everything we need. On behalf of my company we can say that we are very happy.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
3
Functionality
icon
Pros:
I like how it is designed. Completely browser based. Pricing is good.
Cons:
The installation team arrived 3 days late. In the end it didn't matter much but it was annoying.

Read More

DJ

Dean J.

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2016

Finally changed my VoIP providers and I am very happy.

5

Our last VoIP providers (not appropriate to name then here) were not very satisfactory. We had constant issues. Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra. And I didn’t want to switch until their salesman gave me pricing details and asked me to visit their website and watch the product video. After going through the product details and watching the video, I was convinced that this is the product I want! I have an 11 member team, and we need to IM regularly. The best thing I like about Panterra’s Cloud UC is the cloud storage option. I can run my business from anywhere and from any device; mobile or computer (I don’t own a tablet but I am sure their services work seamlessly on tablets too). Built in analytics is another rare feature.

Ratings Breakdown

4
Ease of use
4
Functionality
icon
Pros:
Pros: Cloud storage option, increased accessibility, outstanding and easy mobile app.
Cons:
They do not have the best of interfaces, at least I am not crazy about it. Minor issue but should be pointed out nevertheless.

Read More

JB

Jonathan B.

Media Production

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2016

Panterra's Smartbox is a delight - highly recommended!

5

I like Panterra's smartbox because it is very easy and I can access it from anywhere since it is web browser based. I am currently in Germany and my communication with our office in US is seamless. They have a feature called call forwarding, I am finding that particularly handy.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
The ease of use and great features like call forwarding.
Cons:
I think pricing could've been a little better. Other than that no worries, we are happy with Smartbox.

Read More

JM

Julia M.

Entertainment

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2016

Panterra's Business Voice is a solid tool.

4

We are an online media company. A large part of our business is reliant on communication amongst ourselves, our assets, our resources and our clients. We needed a reliable service provider with great quality. After shortlisting a few companies from internet research, we decided to go with Panterra. Previously we were using Nextiva, since our business was a small one and it got along fine. Over time when we increased in numbers, we decided to switch bandwagons. Therefore, with 0 experience with VOIP setups, we reluctantly gave Panterra a shot. They didn’t disappoint. It is an easy to use and hassle-free service which is compiled into web browsers; they provide 6-7 different services and all of them are top-notch.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
Their website is exceedingly helpful, it is full of tutorials and guidelines. Pricing as I have mentioned before is great.
Cons:
There is a downside to Panterra, their program has a relatively less friendly interface than I would’ve liked. I would’ve made it a tad more modern and stylish.

Read More

UK

Udnan K.

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2016

Panterra is awesome!!!

4

I am not going to pretend to be an expert here. Panterra is my first ever VOIP service provider but I got to say I have absolutely LOVED their service. I have been their customer for a little over two months. I haven’t had any downtime as yet. The features work exceptionally well. What amazes me most is their customer services. Ever since the installation, they have been emailing me, following up and asking me if I am having any troubles, they have tried to upsell me a few times. The thing I like most is that they value their clients. Errors and glitches are a part of life, everyone secretly accepts that. But it is the customer services and dealings from the company that ensure long-term relationships. It is delightfully refreshing to be in business with a company that values my company.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Great quality, great features and an amazing customer service.
Cons:
The cost of shipping/delivery wasn’t mentioned in the original invoice. I just felt that they should’ve told me earlier.

Read More

GH

Gretchen H.

Management Consulting

2-10 employees

Used other for less than 6 months

Review source

Reviewed July 2018

Lesser known company keeping up with/surpassing the big guys.

5

Panterra Networks has been a very easy company to work with. They have immediately addressed and fixed any issues that have come up; which have been very few and all very minute. Their VoIP system has given our company a more professional edge, and allowed us to filter calls with ease. For any VoIP phone system, make sure you have the proper cabling (cat5) in your office to power and connect the phones. We ended up paying to have a local communications and wiring company come in to update the existing wiring we had and install a PoE switch.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Customer service is some of the best I've experienced! No wait to speak to an actual person when I call with account add-ons, and technical support. All the features and amenities that the bigger/more well known companies offer. Customizable plans, sales people that are knowledgeable and experienced in VoIP technology, assigned team of expert "onboarding" staff to get you up and running and answer any questions in your first few weeks. They own the technology that they are using, which some of the other more well known companies do not.
Cons:
No plans that include international dialing. Their international rates are very reasonable, but if you are calling numbers outside of the US or Canada frequently, it could add up.

Read More

Showing 1 - 10 of 35 Reviews

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