1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Telephony Software

/

CallHippo

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

CallHippo 2026: Benefits, Features & Pricing

Wondering if CallHippo is right for your organization?

Our Telephony Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

CallHippo
CallHippo
4.4
(673)

Pricing

Starting at $1.00 per month

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Feed that lets users access caller name, call status, total call duration, department and more.

Key features of CallHippo include productivity tracker, sales script designing, call recording samples and call analysis. The platform lets users filter call logs by applying filters such as call type, specific time period, incoming calls or outgoing calls. Additionally, it integrates with Zapier, Zoho, Zendesk, Slack, HubSpot, Intercom, Groove, Freshdesk and Pipedrive.

CallHippo Screenshots

0
0
1

CallHippo Pricing and Plans

Starting price: $1.00 per month
Free Trial
Free Version

Basic

$1.00

per user, per month

Plan includes:

  • 1 Free Phone Number
  • Free WhatsApp Business API
  • Voicemail
  • Click to Dial
  • SMS (Text messages) & MMS

Starter

$25.00

per user, per month

Plan includes:

  • Everything in Basic + Telephony
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
  • Free WhatsApp Business API
  • 100 SMS (Text Messages)
  • Basic Report Analytics
  • Free Omnichannel Inbox
  • MMS
  • Forward-To-Device
  • Click to Dial
  • AI Global Connect
Read More

Professional

$39.00

per user, per month

Plan includes:

  • Everything in Starter +
  • Multilingual IVR
  • AI Reports / Analytics
  • Email Notification for Voicemail
  • Role Based Access Control
  • Call Distribution (Cascading)
  • Custom Greetings
  • Call Recordings
  • AI Voicemail Transcription

Ultimate

$55.00

per user, per month

Plan includes:

  • Everything in Professional +
  • DID Group
  • Call Reminder
  • Custom Ring Time
  • Multilevel IVR
  • Call Blocking
  • Embedded Dialer Integration
  • 24/7 Support
  • Phone Support
  • CRM-Based VIP Routing
Read More

Enterprise

Pricing available upon request

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    CallHippo Features

    • Popular features found in Telephony
      Automatic Call Distribution
      Caller ID
      Call Monitoring
      Call Recording
      Call Transfer
      Computer Telephony Integration
      Reporting/Analytics
      Voice Mail
      VoIP
    • More features of CallHippo
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      Agent Interface
      Alerts/Notifications
      API
      Archiving & Retention
      Auto-Dialer
      Automated Routing
      Blended Call Center
      Callback Scheduling
      Call Center Management
      Call Logging
      Call Reporting
      Call Routing
      Call Tracking Metrics
      Collaboration Tools
      Contact Management
      CRM
      Customizable Reports
      Dashboard
      Inbound Call Center
      IVR
      Manual Dialer
      Multi-Channel Communication
      On-Demand Recording
      Outbound Call Center
      Phone Key Input
      Predictive Dialer
      Quality Management
      Queue Management
      Real-Time Analytics
      Recording
      Reporting & Statistics
      Status Tracking
      Text to Speech
      Third-Party Integrations
      Voice Customization
      VoIP Connection

    CallHippo Integrations

    Intercom
    Intercom
    Freshdesk
    Freshdesk
    Zapier
    Zapier
    Slack
    Slack
    Zendesk Suite
    Zendesk Suite
    Outreach
    Outreach

    See all 21 integrations

    CallHippo User Reviews

    Overall Rating

    4.4

    Ratings Breakdown

    5

    64%

    4

    23%

    3

    5%

    2

    2%

    1

    5%

    Secondary Ratings

    Ease of Use

    4.4

    Value for money

    4.2

    Customer support

    4.6

    Functionality

    4.3

    Divy's profile

    Divy P.

    Verified reviewer

    Architecture & Planning

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed February 2025

    Best VOIP internationally calling software

    5

    Overall experience is very good, Seamless integration with my Hubspot CRM, Chrome extension feature is also good.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    3
    Customer support
    5
    Functionality
    icon
    Pros:
    CRM Integration, Affordable International Calls from India, Good Call quality
    Cons:
    Customer Support, Sales Rep Behaviour, Invoicing/Billing

    Reasons for choosing CallHippo

    Cost-effective, ease of use, Hubspot CRM Integration

    Reasons for switching to CallHippo

    Operations shutdown in india as the US number is not able to renew.

    Read More

    VB

    Vanessa B.

    Verified reviewer

    International Affairs

    Self-Employed

    Used monthly for less than 6 months

    Review source

    Reviewed March 2025

    The best VOIP company I've tried

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This is by far the best VOIP company out of all the ones I’ve reached out to. First of all, the big ones like Microsoft and Google don’t even respond to pre-sale inquiries, so you can’t know if their services will match your needs. With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time. Second, they are the best VOIP company I found for businesses outside of the USA and with international call needs. Some of the American companies don’t even let you set up an account with them unless you have a physical presence over there. And the calling rates for international are much cheaper on CallHippo. Also, they have a really significant discount if you pay yearly. Third, they have a free trial period of 10 days, which allows you to test almost all the functions of their service before you start paying. At first, I was a little bit put back because I emailed their sales address with questions, and didn’t receive an answer for a couple days. However, I then forwarded my request to the support email address, and got an answer within a few hours. I have since asked them many many questions regarding how to set my account up the way I wanted to, and have always received a comprehensive and helpful answer within a few hours, even during weekends. Fourth, I’ve read other reviews complaining about the quality of the sound on calls. On all the test calls that I’ve made so far, the quality of the call was fine, except on one, but because my father was test-calling me from Barbados where he was on vacation, so I think it was a problem on his end. In short, I’m really happy I chose CallHippo and have now upgraded to the starter plan before the end of the trial period. I recommend anyone give them a try. ;-)
    Cons:
    A little pushy about leaving reviews, but I get it.

    Reasons for choosing CallHippo

    Cheaper and with more options, especially for International needs.

    Read More

    DT

    Dhiraj T.

    Verified reviewer

    Information Technology and Services

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2023

    Call Hippo is very easy to use

    4

    - Great experience with them, have been using this for many years now. will continue using it. Make sure to keep developing the services as per customer.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    - User friendly UI - customer service- call tracking- voice recording
    Cons:
    - adding multiple users- call forwarding- eco in voice

    Read More

    SD

    Sai Ravindranath D.

    Verified reviewer

    E-Learning

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2025

    Wonderful experince with Callhippo

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Great customer support & prompt help - Anywhere I get stuck & I see instant help & I receive it which is very much appreciated.
    Cons:
    costing for Phillippines could have been better - the current cost way too high - I would request to add PHP also into the global unlimited plan with a higher cost as well - that should be fine

    Read More

    KB

    Karl B.

    Verified reviewer

    Outsourcing/ Offshoring

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed April 2025

    CallHippo Review

    5

    It was frustrating at first as I am new to this, and since I was using a simpler services before. But with the help of the tech people, I was able to understand CallHippo.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What I like is the fast communication and quick replies to my needs and questions which other services didn't provide.
    Cons:
    I like everything in CallHippo and all their services especially the conference call feature.

    Reasons for choosing CallHippo

    Because of their bad customer service and not easy to understand feautrues.

    Reasons for switching to CallHippo

    Microsoft decided to retire this product.

    Read More

    AC

    Aryan C.

    Verified reviewer

    Staffing and Recruiting

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed July 2025

    CallHippo Review

    5

    It is a great option for international calls, and the experience has been great, and also the admin overview is great to

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I have been using CallHippo for a while now. It has a great User interface, and the voice quality of the call is great
    Cons:
    The only issue with CallHippo is that the SMS Registration is a very lengthy process, and even after that, there is only 100 SMS

    Reasons for choosing CallHippo

    They reached out to me and they were quick to response

    Read More

    WZ

    Wael Z.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed April 2025

    Experience with CallHippo

    4

    It was easy to set up a toll free number which looks very professional and accessible from all devices

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Easy sign up online - the fact that you can have a toll free 800 numbers was very convenient.
    Cons:
    Features restrictions on basic plan- I suggest to review some features on the beginner plan and make it less complicated to chose a plan

    Reasons for choosing CallHippo

    Toll free as far as I remember was not available by all vendors

    Read More

    DW

    Diane W.

    Verified reviewer

    Entertainment

    Self-Employed

    Used daily for less than 6 months

    Review source

    Reviewed May 2025

    CallHippo exceeded expectations.

    5

    CallHippo have been interactive in customer service. I had many enquiries during the set up.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    customer service and connectivity. When I was confused, the staff always replied back to my queries
    Cons:
    the price. Its expensive for me. The value is good though

    Reasons for switching to CallHippo

    skype retired and I was recommended callhippo by a colleague

    Read More

    LI

    LESTER I.

    Verified reviewer

    Computer Software

    51-200 employees

    Used daily for less than 6 months

    Review source

    Reviewed April 2025

    ONE OF THE BEST DIALING PLATFORM I HAVE USED

    5

    I use the platform to do my daily task and I am able to make important calls on behalf of the company I work for.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    How easy it was to use for what it was designed for.
    Cons:
    I have yet to find something I do not like about CallHippo.

    Reasons for switching to CallHippo

    BETTER AND CHEAPER I had to switch after 3 years.

    Read More

    MR

    Mridul R.

    Verified reviewer

    Architecture & Planning

    2-10 employees

    Used weekly for less than 6 months

    Review source

    Reviewed April 2025

    Ported from Skype - Smoothly

    5

    It was a great experience including signup process, support service, port number from skype. Nice & Easy.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ported my skype VOIP number to CallHippo. It was quick and easy. Support team helped throughout the process nicely.
    Cons:
    Expensive compared to few other platforms like openphone. May be because using single number.

    Reasons for choosing CallHippo

    recommended by friend, also it was cheaper than callhippo.

    Reasons for switching to CallHippo

    Skype is shutting down. I didn't know about callhippo before.

    Read More

    Showing 1 - 10 of 673 Reviews

    Other Top Recommended Telephony Software

    CallTools
    CallTools

    4.8 (153)

    Recently recommended 5 times

    Zendesk Suite
    Zendesk Suite

    4.4 (4066)

    Recently recommended 4 times

    Five9
    Five9

    4.2 (481)

    Recently recommended 4 times

    Amazon Connect
    Amazon Connect

    4.5 (89)

    Recently recommended 4 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare CallHippo with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice