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CTM vs Ringover

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Updated February 27, 2026

CTM vs Ringover: Which is best for you?

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Custom shortlist of 3-5 products
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$79.00

per month

$29.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Recording
4.95
Call Logging
4.86
Call Tracking
4.83
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Call Whispering
5.0
Queue Management
5.0
Live Chat
5.0
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Integrations
Acquisio
Acquisio
Salesforce Sales Cloud
Salesforce Sales Cloud
Stripe
Stripe
See All
Zapier
Zapier
Freshdesk
Freshdesk
Zendesk Suite
Zendesk Suite
See All
Pros / Cons
  • The depth of features, integrations, and customization makes it a long-term solution rather than a short-term tool, and it’s become a core part of tracking and optimizing performance.
  • CTM unfortunately has the capacity to be buggy, and often times there's limited resources to help (unless you pay for an additional support package).
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  • The cross platform/device integration means that when I am logged in the client can find me anywhere and on any device PC, Mobile, Fixed Handset and any VOIP connected device.
  • Users report issues like SMS not syncing consistently between desktop and mobile, sporadic device recognition problems (e.g., headsets), and occasional call-launch
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Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.8/ 5
Value for Money
4.5/ 5
4.5/ 5
Customer Support
4.6/ 5
4.6/ 5
Functionality
4.6/ 5
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad