ClickSend 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ClickSend

4.3

(93)

FrontRunner 2026

Pricing

Pricing available upon request

About ClickSend

ClickSend is a cloud-based SMS marketing platform designed to help enterprises streamline business communication through messaging. Using the built-in dashboard, professionals can send transactional or promotional SMS to multiple recipients in bulk.

ClickSend allows organizations to improve the performance of marketing campaigns by sending multimedia messages to customers, including coupons with scannable codes, promotional cards, instructional GIFs and more. Managers can track the status of messages, customize sender ID and generate delivery reports. Additionally, it lets users send or receive fax messages and emails on a centralized platform.

ClickSend enables businesses to integrate the platform with various third-party applications, such as OpenCart, Slack, Zapier, Marketo, Magento and more. Pricing is based on the number of messages and support is extended via phone, live chat, FAQs and more.

ClickSend Screenshots

ClickSend Pricing and Plans

Starting price: $0.01

Free Trial

Free Version

SMS - Outbound

$0.02

usage based

Plan includes:

Unlimited Users
Unlimited Contacts
24 Hour Support
Global SMS capabilities
Custom SMS Sender ID

Voice - Outbound

$0.01

usage based

Plan includes:

No Contracts
No Setup Fee
99.95% Uptime SLA
Real-Time Status Updates
256-Bit SSL Encryption

Email - Outbound

$0.01

usage based

Plan includes:

Global Coverage
No Monthly Fee
Bulk SMS
CSV Upload
Import from Excel

Fax - Outbound

$0.03

usage based

Plan includes:

SMS Support
Auto Top-up

Post

$0.08

usage based

Plan includes:

Reporting and analytics
Customization
Flexible Payment Options

Confused about pricing? We've got you covered.

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ClickSend Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of ClickSend
Activity Dashboard
Alerts/Notifications
API
Automated Responses
Autoresponders
Campaign Analytics
Chat/Messaging
Compliance Management
Contact Database
Coupons
CRM
Customizable Fields
Customizable Templates
Data Import/Export
Email Marketing
Email Templates
Event Triggered Actions
Mass Texting
MMS
Mobile Access
Mobile Keywords
Multi-Channel Communication
Multi-User Collaboration
Open Rate Tracking
Real-Time Reporting
Reminders
Reporting & Statistics
SMS Marketing
SMS Messaging
Social Media Integration
Text-to-Win
Third-Party Integrations
Unsubscribe Database

ClickSend Integrations

Cloudflare

Campaign Monitor by Marigold

Zoho Bookings

Hyperise

Shopify

Zoho CRM

See all 91 integrations

ClickSend User Reviews

Overall Rating

4.3

Ratings Breakdown

67%

17%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.4

Functionality

4.3

Petar Z.

Verified reviewer

Marketing and Advertising

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed April 2025

Gets the job done!

Overall, ClickSend is a solid tool for sending out SMS, emails, and even voice messages. It’s beginner-friendly, integrates well with other platforms, and offers great support when you need it. While it could be a bit faster and a little more transparent with messaging rules, it still got the job done without much friction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ClickSend is refreshingly easy to get started with. I mostly used it for SMS campaigns, and the platform made it simple to schedule and send messages without a lot of technical setup.Plus, Zapier integration is a great bonus!

Cons:

There were also moments where I wished there were clearer alerts if a message might violate any content policies.

Josh W.

Verified reviewer

Internet

11-50 employees

Used daily for less than 6 months

Reviewed September 2025

Quality service for email-to-text

I have been very impressed with the service. Once I got over the hurdle of setup and how to customize messages, it has worked flawlessly. Have had no issues with messages being delivered and very happy with my choice to go with ClickSend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once setup, it's been very easy and straight forward to use. The ability to only pay for what you use can be nice. I'm able to do some customization with email-to-text. It's been great for what I needed. Customer service has been helpful when I wasn't able to find the information I needed in the help section.

Cons:

There was a little trouble getting things setup and how email-to-text worked. It took a bit of time to get a toll-free number approved. How-to articles could be expanded and written a bit better.

Reasons for choosing ClickSend

It was widely suggested and appeared to be the most popular. Had all the features that I required and price seemed reasonable.

Julie R.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for free trial

Review source

Reviewed December 2025

ClickSend voila

Overall, I have had an ok experience. I do not feel it is due to the app itself but the fact that it may be too much for my small business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have just begun using ClickSend and for the most part learning has been good because of the chat feature where I can get help navigating. I like that I can send texts and chat with my social media customers.

Cons:

I am still learning. Some of the features seem to be a bit ahead of my business pace. I do like that I can integrate it with google sheets to create my invoices.

Natasha Y.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2025

Easy to use, great to share

ClickSend is an easy program to use that allows all team member to see everyone's correspondance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ease of the program, it's easy to use and straight forward

Cons:

you need to constantly refresh to click and send new messages

Chuck C.

Verified reviewer

Computer Software

Self-Employed

Used weekly for less than 2 years

Reviewed September 2025

ClickSend is the Best Texting Service!

I’m impressed with ClickSend’s support. They helped me set up quickly and are always there for ongoing operations and questions that may occur. They are more than just a service, they feel more like a partner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Calling for help results in a person speaking to you and not AI! Very helpful in getting started to setup everything correctly so that the texts actually send!

Cons:

Although the "opt-in" is inconvenient, ClickSend has been great for our communications. I really appreciate that they require an opt-in for compliance—but, it does help with peace of mind knowing my messages only reach people who truly want to hear from us

Reasons for switching to ClickSend

I switched to ClickSend from Twilio because Twilio was difficult to use, and their support was slow and not very helpful.

Renee J.

Verified reviewer

Warehousing

501-1000 employees

Used daily for less than 12 months

Reviewed September 2025

Nice Texting Platform!

We use ClickSend for internal texting communication as well as some paper mail necessities. We find it easy to use and love the ability to simplify the PowerAutomate integration.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I liked the ease of use and the ability to easily integrate with PowerAutomate. We also can use ClickSend to send certain company paper mail when necessary and the price is very reasonable.

Cons:

When navigating between tabs, sometimes different options are a little more difficult to find. Some areas of the interface use a little different font.

Reasons for choosing ClickSend

Price, features and pre-build PowerAutomate functions

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Great for Basic Needs, But Lacking Advanced Features

My experience with ClickSend was very good. It is an excellent choice for businesses that need an easy-to-use platform for sending SMS, emails, and voice messages.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1-ClickSend allows send messages via SMS, email, voice, and even postcards which makes it a versatile communication tool. 2-ClickSend provides 24/7 customer support.

Cons:

It lacks some advance features that other competitors provides. Like 1- It lacks in depth mobile app features. 2- It lacks advance SMS personalization.

Reasons for switching to ClickSend

Sendgrid primarily focus on emails and offers some basic SMS options.

Diana B.

Verified reviewer

Computer Software

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed January 2025

Flexible pricing, and that's about it

Overpriced, but good for those who want to test to see of SMS or omnichannel coms are right for their business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There's not much to like about Clicksend other than the fact that it's owned by Message Media/Sinch which makes it more reputable. I do like how they're fairly transparent with their pricing. It's just all pay-as-you-go with no commitments. That's why I'll give them 2/5 stars instead of 1/5.

Cons:

The platform is outdated, and it's priced quite high compared to Twilio. They also only offer a 99.95% uptime guarantee compared to the 99.99% gold standard.

Reasons for switching to ClickSend

I was asked to test a Message Media product and compare it against Twilio and Bird on behalf of my clients. I've concluded my findings, and can confirm that I won't be recommending ClickSend to any of my clients outside of testing since it's easier to setup than the others.

Maria U.

Verified reviewer

Management Consulting

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Why ClickSend Is Best For Marketing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With ClickSend, we enjoy best marketing features and I particularly like SMS marketing capabilities. It is affordable, allows customization and is fast and effective.

Cons:

It is all smooth with ClickSend and has made marketing easy. No dislikes.

Reasons for switching to ClickSend

ClickSend is awesomely great for both marketing and SMS marketing despite being a great survey and communication tool. All these features made making the switch an easy decision to make.