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Josh P.
Advisor, 7 years
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Updated January 15, 2026
CloudTalk vs Freshcaller: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$19.00
per month
$15.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Call Logging
4.60
Call Monitoring
4.40
Call Recording
4.25
See All
See All
Integrations
See All
See All
Pros / Cons
- Features like call recording, smart routing, and analytics help improve team performance.
- Pricing can become expensive as you scale or add premium features.
Read more
- We also appreciate API connection possibility and with Integromat/Make it does everything we need.
- It was quick and easy to set up, compact. And integrates with CMR tools that complements the whole package
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5in the comparison
3.9/ 5
Value for Money
Highest performing feature
in the comparison
4.2/ 5in the comparison
3.8/ 5
Customer Support
Highest performing feature
in the comparison
4.3/ 5in the comparison
3.8/ 5
Functionality
Highest performing feature
in the comparison
4.3/ 5in the comparison
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
