Convirza 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Convirza

4.4

(99)

Pricing

Starting at $69.00 per month

About Convirza

Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marketing results and spends. The solution enables users to generate phone calls and trace them directly to offline and online sources. While call recording feature of Convirza can gauge customer sentiment and activities, call tracking numbers can work with digital ads, conventional advertising, digital ads, emails and social media.

Convirza comes with features such as speech recognition, a customizable language library, local tracking numbers, visitor level tracking, multi-channel call attribution, dynamic number insertion, paid search, call reporting, caller details, geo routing, automated interactive menus, a call flow builder, spam guard and call back reports.

Convirza integrates with Google Adwords, DoubleClick, Acquisio, API and Webhooks. Support is offered via email, phone and live chat.

Convirza Screenshots

Convirza Pricing and Plans

Starting price: $69.00 per month

Free Trial

Free Version

Starter

$0.00

Plan includes:

$.014 Text Messages
$.08 Local Minutes
25+ Value-Packed Features Included
$4.00 Tracking Numbers

Professional

$69.00

flat rate, per month

Plan includes:

$.012 Text Messages
$.05 Local Minutes
$2.00 Tracking Numbers
25+ Value-Packed Features Included
API Access
Professional Support Team
User-Level Permissions
White-Glove Onboarding

Agency

$179.00

flat rate, per month

Plan includes:

$.010 Text Messages
$.04 Local Minutes
$1.00 Tracking Numbers
25+ Value-Packed Features Included
Agency Account Structures
All Professional Features
API Access
Dedicated Account Manager
Full White Labeling
Professional Support Team

Custom

Pricing available upon request

Plan includes:

25+ Value-Packed Features Included
Bundled Packages
Enterprise Customizations
High Call Volume Pricing

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Convirza Features

Popular features found in Call Tracking
Caller ID
Call Monitoring
Call Routing
Call Transcription
Computer Telephony Integration
Conversion Tracking
CRM
IVR
Keyword Tracking
Voice Mail
More features of Convirza
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Archiving & Retention
Automatic Call Distribution
Call Disposition
Call Logging
Call Recording
Call Reporting
Call Scripting
Call Tagging
Call Tracking
Call Tracking Metrics
Call Transfer
Campaign Analytics
Campaign Management
Customizable Branding
Customizable Reports
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Event Triggered Actions
File Transfer
Interaction Tracking
Interactive Reports
Key Performance Indicators
Lead Capture
Lead Generation
Lead Management
Lead Qualification
Live Chat
Monitoring
On-Demand Recording
Performance Management
Performance Metrics
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Recording
Reporting/Analytics
Reporting & Statistics
ROI Tracking
Scorecards
Search/Filter
Self Service Data Preparation
SMS Messaging
Tagging
Third-Party Integrations
Trend Analysis
Visual Analytics
Voice Customization

Convirza Integrations

Zapier

Wix

Google Analytics 360

WordPress

Marketo Sales Connect

Acquisio

See all 12 integrations

Convirza User Reviews

Overall Rating

4.4

Ratings Breakdown

58%

32%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.7

Functionality

4.2

Teresa Y.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Convirza A User Friendly, Multi-featured Call Tracking Tool

Previously 4

We came back to Convirza after being with a couple of other Call Tracking companies. We were unhappywith the lack of adequate SPAM filtering at our previous call tracking company. We opted to return to Convirza for the features, support and pricing.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 4

Customer support

Functionality

Pros:

Customer support is top level! They have a great SPAM filtering tool, variety of reports and customizatin features and their pricing was very affordabe for our needs.

Cons:

You will have to get used to their drill down "breadcrumb" menu system and their terminology.

Reasons for choosing Convirza

We opted for Convirza due to their pricing, features and support.

Reasons for switching to Convirza

Lack of adequate SPAM filtering and the cost.

Anais C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Easy to use and provides excellent information!

It has been great so far. Customer support has resolved our problems swiftly and even going the extra mile to help me with additional tools and training. The [SENSITIVE CONTENT] and our account representative, [SENSITIVE CONTENT] has been invaluable and always available for any urgent issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very easy to use and provides several options. The customer support at Convirza is very professional and swift and will go the extra mile to resolve any issues you may have with a number or recording. They also take the time to follow up, which is something most companies don't do now. This software has been key factor to our advertising business as we can track calls and provide vital information to our clients.

Cons:

This may be there already and I don't know about it, but if the metrics could be personalized with very specific words, that would provide better readings.

Jay P.

Verified reviewer

Medical Devices

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

IndeeLift

Previously 5

Product works as advertised. Customer service is impeccable.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Call recordings are good quality - logs/metrics are easy to navigate on site.

Cons:

None that I am aware of.

Jackie L.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Find information quickly

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the amount of information about the calls placed to our partners that we can find quickly.

Cons:

I wish we could have quicker access to archived information.

Bruce C.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Best Customer Service EVER

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The individuals with whom I interact at Convirza always treat my requests like mine is the most important thing they will do today. That makes me feel valuable.

Cons:

I am not a fan of user interface changes just to make things look "fresh". If it isn't broke, don't fix it.

Shane A.

Verified reviewer

Banking

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Convirza delivers big results for little money

As I stated previously we love that not only can we manage numbers on campaigns without having our IT team set up numbers internally, but the ability to review and coach is top notch. The AI makes it easier by listening and flagging calls as missed opportunities, etc. This makes it easy to get right in and listen to the high-priority calls.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the fact that not only can I assign numbers to campaigns and track the response rate outside of pageviews, opens, clicks, etc, i can now see calls and better yet, listen to calls. The sales managers can listen and coach and follow-up with the employees and customers alike.

Cons:

If I had to say anything it would be reusing numbers if needs be. Just mainly maintenance of ending campaign numbers and cleaning up the backlog of old campaigns. But that is an us thing, not a Convirza thing.

Reasons for choosing Convirza

It has been going on 3+ years and I can't remember the exact companies we looked at, but the cost and the features made this choice a no brainer!

Verified

Reviewer

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2018

Digital Marketing Director

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Basic call tracking. You need something, and anything less you're not doing enough. Convirza meets the minimum requirement.

Cons:

Way over priced and takes entirely too long to do anything. Functionality is limited also.

Jessica E.M. A.

Verified reviewer

Management Consulting

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed February 2019

Convirza For Advertizers

While the product does do what it promises - and yes, the features are quite helpful when they work - the overall online interface makes it incredibly frustrating to operate. I honestly avoid using it to do much more than create a number + set up a campaign... until I absolutely have to.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

-Good sound quality on recordings -Robust reporting (when you can pull a report...) -Fairly simple dashboard (when it loads...)

Cons:

-SERIOUSLY slow connection from page to page -Reports frequently freeze + do not export -Not a very intuitive interface between primary dashboard + individual campaigns

Verified

Reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2020

Great product, still needs work

Excellent after the issue was resolved

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I had some issues with delayed calls / not receiving calls and their Customer Service team was VERY quick to respond and handle the issue!

Cons:

Issues with delays and not receiving calls

Verified

Reviewer

Marketing and Advertising

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed October 2020

It works, but it could be better

It has been frustrating to get the reporting we need out of Convirza.

Ratings Breakdown

Ease of use

Functionality

Pros:

Once it's all set up, it works to track and record phone calls. The call recordings seem reliable and are easy to play.

Cons:

The integrations and reporting options are lacking compared to other tools. The platform is overly complex and takes three times as long to set up.

Showing 1 - 10 of 99 Reviews

See All Reviews

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Convirza 2026: Benefits, Features & Pricing

Overview

About Convirza

Convirza Screenshots

Convirza Pricing and Plans

Convirza Features

Convirza Integrations

Convirza User Reviews

Other Top Recommended Call Tracking Software

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