Dialpad vs FluentStream: Which is best for you?

Dialpad has allowed or remote team to have some continuity with incoming calls & texts & made it easier to record the information covered in each communication.

The lack of accountability and responsiveness from Dialpad's customer support is the biggest downside. Despite numerous attempts to resolve a billing issue, they consistently fail to provide solutions, leaving us overcharged for services we don't use.

Very easy to navigate using their website, phone sysytems.

They've made errors in our messages-and ask the caller to leave a message-but no cue---so no message is left.