Dialpad vs RingEX: Which is best for you?

Dialpad has allowed or remote team to have some continuity with incoming calls & texts & made it easier to record the information covered in each communication.

The lack of accountability and responsiveness from Dialpad's customer support is the biggest downside. Despite numerous attempts to resolve a billing issue, they consistently fail to provide solutions, leaving us overcharged for services we don't use.

It’s such a convenience to have a notary on the call with your clients instead of having to attend a meeting with different schedules with the people involved.

The voice to text transcriptions of voicemails sent to my email were not always accurate and led to some misunderstandings with clients.