Gruveo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Gruveo

4.5

(54)

Pricing

Starting at $29.00 per month

About Gruveo

Gruveo is a web-based video conferencing solution designed to help organizations manage video and voice calls. Features include secured calling, customizable branding, alerts, screen sharing and call recording.

The application enables hosts to communicate with clients by generating and distributing call room links to attendees or allowing visitors to connect via call buttons embedded on the website. Agents can handle customer queues using call waiting functionality, manage group calls and share links/text messages with team members during calls. Moreover, the solution enables operators to monitor the caller’s location, referral website and associated device on the incoming call screen.

Gruveo offers integration with multiple third-party applications such as WordPress, Slack, ScheduleOnce, SimplyBook.me and more. It comes with mobile applications for iOS and Android. The solution is available on monthly subscriptions and support is provided via email and documentation.

Gruveo Screenshots

Gruveo Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Gruveo Plan

$29.00

per user, per month

Plan includes:

Assign Permanent Links
Call Queuing
Custom Call Backgrounds
Group Calling for 12 Participants
HD Call Recording
In-Call Text Chat
Screen Sharing
Text Mail
Unlimited Video and Voice Call

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Gruveo Features

Popular features found in Online Meeting
Access Controls/Permissions
Alerts/Notifications
Call Recording
Chat/Messaging
Customizable Branding
Electronic Hand Raising
Mobile Access
Scheduling
Third-Party Integrations
Whiteboard
More features of Gruveo
API
Brainstorming
Collaboration Tools
Conferencing
HD Audio/Video
Live Chat
Lock Meetings
Meeting Management
On-Demand Recording
Presentation Streaming
Private Chat
Real-Time Chat
Recording
Reporting/Analytics
Reporting & Statistics
Screen Sharing
SSL Security
Two Way Audio & Video
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Management
Virtual Backgrounds

Gruveo Integrations

Acuity Scheduling

SimplyBook.me

OnceHub

Zapier

YouCanBook.me

Slack

See all 7 integrations

Gruveo User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

28%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.4

Functionality

4.3

Have you used Gruveo and would like to share your experience with others?

Michael S.

Verified reviewer

Automotive

Self-Employed

Used daily for less than 12 months

Reviewed October 2019

AN AMAZINGLY INNOVATIVE TOOL!

As I mentioned, this is absolutely a great and innovative tool to help connect people with each other through video calls.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use. The design was/is intuitive which made learning it, a breeze. Our rep and his team really did the hard and tedious work of bribing their vision into something that is easy to understand which is the goal of every technology. With this, I was able to show both the young and old, how easy it is to have WebRTC based video calls with a simple link.

Cons:

Nothing. Our rep and his team are very responsive when it comes to new features. They really undersold the technology but over delivered on their vision. BRAVO!

Reasons for choosing Gruveo

It was just so simple to use and I didn’t need to download anything for it to work. I simple create an easy and short link and sent it to someone and they were able to use it as well. My first Gruveo call was met by a lot of laughing because we just couldn’t believe how easy, fast, and clear, the video calls were! It really DELIGHTED US!

Edwin O.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed July 2021

Best web tool that enables a marketing setting or group connect easily through video links.

It has helped me as one of the group administrators to communicate easily with customers thereby coming up with agreements that are beneficial.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Basing on the its ease of use, it has a simple and interactive interface allowing anybody to use. Since it deals with a market setting, it is easy for one to communicate with the customers or buyers easily and negotiate well even if they are in different geographical locations. Lastly is that unlike with other alternative apps, its not a must for buyers to create account instead the only important thing is the link which will allow them join.

Cons:

Even though it is the best for a group setting in terms of calls that is both video and audio. Once you are called and you don't answer then it is hard for one to follow who called him or her.

Reasons for choosing Gruveo

Unlike others Gruveo was easy for one to set up and also it was highly recommended by our group.

Vendor Response

Thank you for the review, Edwin! We are thrilled that you're finding Gruveo useful in your business. Regarding the missed calls, the caller is prompted to leave you a message if they cannot reach you via your Gruveo link. We call this feature "Text Mail" and you can learn more about it in our Help Center.

Replied July 2021

Verified

Reviewer

Graphic Design

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed January 2023

Gruveo is a good option for online meeting but not the best

Overall it is a good option for online meeting but not the best or i can't depend only on it

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It is easy to use with a simple interface. Also, the quality of voice is good

Cons:

I didn't like the quality of videos. Also, I didn't like the option of disconnecting after minutes when the main person goes out

Vendor Response

Thank you, we appreciate your feedback! I have passed your comments on to our product team.

Replied January 2023

Shaun L.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

TWO MEN AD A TRUCK Gruveo

Gruveo has truly helped our business become far more efficient and productive. We are able to do more within a day with far less effort. This has helped to make our in home consultation experience no less than what it was before COVID-19

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use is fantastic for both the technical and non-technical. G

Cons:

The software appears to work better when I'm suing data vs wifi.

Reasons for choosing Gruveo

It came strongly recommended from our Head Office team

Vendor Response

Shaun, thank you for reviewing Gruveo. We are thrilled that Gruveo has helped your business through COVID-19! Regarding the data vs. Wi-Fi issue, could it be that your Wi-Fi connection is slower and/or less reliable? Please feel free to get in touch with us at support@gruveo.com so we can help you look into it.

Replied April 2021

Brandy A.

Verified reviewer

Medical Practice

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed April 2021

Very easy to use!

Experience has been excellent. We are easily able to provide virtual visits to anyone without an app download!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We use this for Telehealth visits and it is most importantly easy to use. We work with older clients who often are not super tech saavy and can live in areas with not the greatest internet. The simplicity of the one click to call system really helps because its not intimidating and it is easy for us to talk the client through how to connect if they have any problems. Coming in to the call on video and unmuted saves us a lot of hassle! Having one link also helps us with the vendors we work with. They know how to easily connect with us.

Cons:

It would help if the on screen buttons were a little bigger. That would help our clients with less dexterity and poor vision easily switch the camera around.

Reasons for choosing Gruveo

The one click to call system where no app download was required. It was the most simple and that's why we chose it!

Vendor Response

Hi Brandy, thank you for your feedback and sharing how Gruveo helps in your business. We have noted the point about the bigger on-screen buttons, thank you for suggesting it!

Replied May 2021

Dave T.

Used daily for less than 12 months

Review source

Reviewed July 2017

The "gold standard" for one-on-one conferencing. It just works.

This is a purely browser-based conferencing service that allows us to easily connect with our team, clients, and prospective clients. Most other services require a program installation to use the full capabilities of their system. Some require a program installation to use them at all. The service is also very easy to use. There isn't a lot of complicated explaining before starting a call. Most of the time, I just send a link and have a call. The link makes starting a call as simple as jumping to a website. It just works! Potential clients don't like to install special software just to have a conversation. In addition, some are in closed systems that don't allow the users to install programs on their computers. In such scenarios, a browser-based service is imperative to have more than a phone conversation with the other party. Gruveo' service quality is as good or better than any of the competition. I think the only way to beat their quality is with dedicated lines and possibly dedicated hardware.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gruveo makes it very easy to connect with other people over the web. I don't think there's a simpler service available. You can literally send someone a hyperlink and be talking in seconds. We had four basic evaluation criteria: 1) browser-based, 2) good audio, 3) clear screen sharing, and 4) multiparty. Gruveo was a hit on the first three from the beginning. They recently introduced multiparty conferencing, so item four is now covered, too. With Gruveo, the calls are easy to make and the call quality is equal to or better than every other service I've tried (roughly 15 to-date). Once I discovered Gruveo, it became my basis of comparison for every other service I tested. Only one other service has performed as well and as consistently, but it is not purely browser-based. In addition, Gruveo offers call recording. This is handy for training calls and presentations. Also, the developer is very responsive. I have seen several forums, including this one, where he has engaged with the users in a very constructive manner.

Cons:

The new multiparty system is still a little green. It's difficult to keep up with the participants in an audio-only call, because there's currently no easy way to identify the various participants. The developer is working on a way for participants to identify themselves. Hopefully, that update will happen soon.. Also, there's no way to get rid of someone who doesn't belong on a call. That's probably due to this originally being more of a social interaction service than a business tool.

Ross E.

Verified reviewer

Individual & Family Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Generally pleased with this product

Using Gruveo has enabled us to continue working with clients during the COVID-19 pandemic. Beyond that, it has allowed clients from a distance to avoid the barrier of travel time and cost to be able to connect with their therapist when the client lives in a community with very few resources present.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The two most important factors that lead us to use Gruveo were that it meets privacy requirements and that it is easy to use for our clients. We use Gruveo for telehealth counseling, and our therapists report that it has worked well for clients to connect. Transitioning to Gruveo went smoothly with great support.

Cons:

Therapists have reported that sometimes the platform kicks the off or that there are issues with clients being able to sign in. Occasionally the audio quality has not been great. As with any platform, it is difficult to know if this is an internet bandwidth issue, a user (client) issue, or the platform.

Reasons for choosing Gruveo

At the time, better reviews.

Reasons for switching to Gruveo

Privacy concerns.

Vendor Response

Ross, thank you very much for reviewing Gruveo! We are very happy that it has enabled you to continue working with clients during the pandemic. Regarding the connection issues (in particular the clients being unable to sign in), please get in touch with us at support@gruveo.com so we can help you troubleshoot those.

Replied April 2021

Gabriel P.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

It's so easy to use and has a lot of friendly features like storage and download videocalls

It's the best videocall on the fly platform that I've tryed! very simple and realible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the easy of use that the platform offers to the users and how it works, the application works very well in almost any browser only asking for permissions to use microphone and webcam

Cons:

The lack of integration, in the past Gruveo offers an API to use, and it had some features like download videocalls to S3, generation of custom links in the moment, I'll like to see those features again, and some kind of improovement on the web interface to offer the posibility to create a custom wating room, a dashboard with nice statistics and the posibility to customize the records filename.

Reasons for choosing Gruveo

Because it's doesnt need a third party software to use it, and has the option of answer a call from the client.

Vendor Response

Thank you for the review, Gabriel! We are glad to hear that Gruveo works well for you. It is true that we no longer offer Gruveo for Developers (the API) to new customers. However, you can still store your call recordings in Dropbox and Google Drive, and you can generate custom room links on the "Set up a Call" screen in your account dashboard. Please feel free to reach out at support@gruveo.com if you need assistance using these features. I have passed the rest of the features you mentioned to our product team for consideration. Thank you for suggesting them!

Replied April 2021

Nicole L.

Verified reviewer

Construction

201-500 employees

Used daily for less than 12 months

Review source

Reviewed July 2021

Gruveo is convenient

Ratings Breakdown

Ease of use

Functionality

Pros:

It gives our clients ease of access to remote meetings with our representatives and automatically records each interaction.

Cons:

The lack of unlimited storage which leads to mass deletion of recorded interactions.

Vendor Response

Hi Nicole, thank you for the review! We are excited to hear that Gruveo has been working well for your business. Regarding the call recordings, Gruveo also supports Dropbox and Google Drive in addition to the built-in storage. Please give those other options a try!

Replied July 2021

Verified

Reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2020

Remember to cancel your free subscription or get billed $700

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that it has better privacy than zoom

Cons:

It was not the easiest to use and the billing is confusing.

Vendor Response

Thank you for the review. Gruveo pricing depends on the number of permanent links and account users you have allocated in your account, which is clearly indicated on our pricing page. Moreover, the admin pages in Gruveo where you create new users and permanent links prominently refer to the pricing page as well - precisely to let the admin estimate their charges. You have had a team of 16 users and 1 permanent link allocated with us for two full months, which is the reason for the charges in question.

Replied July 2020

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