Line2 Pro 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Line2 Pro

3.6

(35)

Pricing

Starting at $9.95 per month

About Line2 Pro

Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small businesses. Line2 offers standard PBX features, including a dial-by-name directory, an auto attendant, call forwarding, after-hours call handling and call blocking.

The calling module helps users to dial contacts, forward calls, port numbers and make calls using wi-fi. Users can choose a number from multiple area codes, port existing numbers, get toll free numbers and design their own vanity number. Users can also design their own IVR system with an auto attendant feature in which there is a digital receptionist which describes voice menu system so that calls are routed and answered.

Lin2’s messaging feature allows users to communicate with people one-on-one and with multiple groups via SMS, MMS and similar means.

Pricing is on a per month subscription basis. Support is offered via phone and email.

Line2 Pro Screenshots

Line2 Pro Pricing and Plans

Starting price: $9.95 per month

Free Trial

Free Version

Basic

$9.95

per user, per month

No plan information available

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Line2 Pro Features

Popular features found in Business Phone Systems
Auto-Dialer
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Mobile Access
PBX
Virtual Call Center
More features of Line2 Pro
Alerts/Notifications
Audio/Video Conferencing
Call Center Management
Call Conferencing
Caller ID
Call Queues
Call Screening
Call Transfer
Chat/Messaging
Communication Management
Conferencing
Contact Management
Employee Directory
Fax Management
IVR
Live Chat
Multi-User Collaboration
Online Voice Transmission
Reporting/Analytics
Ring Groups
SIP Trunking
Third-Party Integrations
Unified Communications
Video Conferencing
Virtual Extensions
Voice Mail

Line2 Pro User Reviews

Overall Rating

3.6

Ratings Breakdown

43%

17%

14%

11%

14%

Secondary Ratings

Ease of Use

4.0

Value for money

3.5

Customer support

3.2

Functionality

3.6

Carla d.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2019

The best online phone app

The calls are of very good quality, you can also send text messages, better than other systems we had tried before.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This app helps us to communicate with offices outside the country, at a very low cost. Allows you to install an app to the mobile phone at no extra cost.

Cons:

At one time the app could not be installed from the Play store, and we had to ask the company directly, this made us delay in some way.

Reasons for switching to Line2 Pro

Calls didn't have enough quality.

Vendor Response

Hello Carla, Thank you for taking the time to leave this feedback for us, we greatly appreciate it! Wishing you well, Carlos, Customer Marketing Manager

Replied November 2020

Verified

Reviewer

Mental Health Care

Self-Employed

Used daily for less than 6 months

Review source

Reviewed August 2019

My Business Phone

Despite the glitches I enjoy it and they even have customer service that seems to be involved. I am offered early on a scheduled appointment to discuss all the features of the phone that can help me with my business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoyed it, I appreciate being able to try the trial and

Cons:

When I send text messages it may seem delayed when you go back to read it but on my client's end, he received the message so he replies but on the message log instead his answer to my question appears before mine. I like to log my client's contact so I hope this glitch will be fixed. Clients number- when you click add to contacts you go and right away brings you to your contacts where my number for client is saved but it doesn't save it in the app- so it still appears as just the number.

Reasons for switching to Line2 Pro

Used Smartline it as a trial, it got the job done but nothing exceptional to go from trial to subscription

Vendor Response

Hello, Thank you for taking the time to leave this detailed feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Replied November 2020

Thomas S.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed August 2019

Horrible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software usually delivers my messages and calls reasonably well.

Cons:

The software is buggy.I get random errors such as divide by zero exceptions during normal operation. On Windows 10, it will not save my microphone and headset settings. This means that I frequently (for every call) have to hang up on people, go into settings, set the microphone and speakers back to my headset, and call them back. This is inconvenient for people I know and can call back, but devastating if I'm trying to conduct business. Every update brings a litany of unexpected behavior and new errors, especially on mobile. (Moto E4 Plus) My biggest dislike is the difficulty I have had in getting assistance in porting my number out now that I have decided I'm done. They say they haven't received a port request despite my carrier submitting a request repeatedly over the course of 2-3 months. We have tried reaching out to their VOIP service provider to try and get an answer as to why the port request is being rejected, but have yet to have a call answered despite calling during their posted open hours. Line2's response has basically been "not our problem."

Reasons for switching to Line2 Pro

Google Voice had a tendency to randomly send calls and texts to my number to a number 1 digit different than my own. I could never figure out why and at the time, Google only had forums for support. Now that they are offering a higher support tier with their Google One subscription I am trying to switch back. I wish I had never moved to Line2 in the first place.

Vendor Response

Hello Thomas, We most definitely appreciate that you took the time to leave this detailed feedback for us as it helps us to make any necessary improvements to our software. Our aim is to ensure that you are always having the best experience possible. Wishing you well, Carlos, Customer Marketing Manager

Replied November 2020

Verified

Reviewer

Staffing and Recruiting

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

SMS and Calling in one!

I highly recommend Line2 for those staffing companies that have offshore recruiters. It is very helpful. Communication is the key to successful placements. This is worth investing in.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the idea that it's like a virtual cellphone for us- recruiters working offshore! You can text and call a candidate easily in one software. Candidates can also leave a voice message and you will be notified and you can listen to it! You can also install Line2 on your cellphone - very accessible!

Cons:

I think there is only one thing - there is no search option! Whenever I tried to look for previous messages I need to manually look for it - one by one. It would be easier if I can simply type a keyword on a search box!

Vendor Response

Hello, Thank you for taking the time to leave this wonderful feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Replied November 2020

Verified

Reviewer

Telecommunications

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Your second number with out a sim

10/10

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the best calling app with a reasonable pricing. It has call forwarding option. Clear audio for international calls even works with better mobile internet connection

Cons:

I was happy with their services so I don't have any cons or negative comments

Vendor Response

Hello, Thank you for taking the time to leave this wonderful feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Replied November 2020

JASON O.

Verified reviewer

Law Practice

Self-Employed

Used daily for less than 2 years

Review source

Reviewed December 2020

Line2 is a good bare bones alternative

You get what you pay for, but for its useful and efficient automated assistant.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The pricing was right, and it offers a good automated assistant. The Windows app was fairly easy to use.

Cons:

The Windows app isn't as robust as similar products, and it doesn't offer some of the free perks of its competitors such as conference calling and a back up line. The dialer is a bit wonky compared to other interfaces and the app should allow you to do more administrative tasks.

Reasons for switching to Line2 Pro

Price, and hoping for a more useful automated assistant.

Vendor Response

Hello Jason, Thank you very much for taking the time to leave this valuable feedback for us. We look forward to making continued improvements to our platform for you in hopes that it will improve your overall experience. Best regards, Carlos, Line2 Community Manager

Replied January 2021

David K.

Verified reviewer

Computer Software

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed April 2022

Good System - But There Are Others

Overall, this is a good product and I have recommended it to other people, but you do need to understand what the limitations are. I personally don't use the text messaging in the app, but it does have that too.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Easy to use and set up. Porting my old office line was done rather quickly.

Cons:

1. Can only have one line 2. If a call from your cell phone comes in, it places the Line 2 Call on hold 3. Often signs me out - need to re-login more often than I think I should (maybe weekly?) 4. Can't run on more than one device - so YOUR mobile device only.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed February 2018

I use it daily for texting in the cloud

It's ok but could be better

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like to be able to use a cloud-based texting app so that my employees are always connected no matter who's managing the shift.

Cons:

It takes soooo slow to load sometimes. It used to have issues with group texting but they have fixed most of the bugs by now.

June B.

Verified reviewer

Logistics and Supply Chain

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed November 2019

Line 2 review

I am overall happy with my experience with line 2. It helps a lot keeping everything organized. Thanks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about when using line 2 is how I never ever use my actual number to text or make calls. This app helps that.

Cons:

What I like least about line 2 is that there are so many clones of this, WhatsApp for example, I have friends on both so it's easy to mix up whos on witch cite.

Vendor Response

Hello June, Thank you for taking the time to leave this feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Replied November 2020