Line2 Pro 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Line2 Pro

3.6

(35)

Pricing

Starting at $9.95 per month

About Line2 Pro

Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small businesses. Line2 offers standard PBX features, including a dial-by-name directory, an auto attendant, call forwarding, after-hours call handling and call blocking.

The calling module helps users to dial contacts, forward calls, port numbers and make calls using wi-fi. Users can choose a number from multiple area codes, port existing numbers, get toll free numbers and design their own vanity number. Users can also design their own IVR system with an auto attendant feature in which there is a digital receptionist which describes voice menu system so that calls are routed and answered.

Lin2’s messaging feature allows users to communicate with people one-on-one and with multiple groups via SMS, MMS and similar means.

Pricing is on a per month subscription basis. Support is offered via phone and email.

Line2 Pro Screenshots

Line2 Pro Pricing and Plans

Starting price: $9.95 per month

Free Trial

Free Version

Basic

$9.95

per user, per month

No plan information available

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Line2 Pro Features

Popular features found in Business Phone Systems
Auto-Dialer
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Mobile Access
PBX
Virtual Call Center
More features of Line2 Pro
Alerts/Notifications
Audio/Video Conferencing
Call Center Management
Call Conferencing
Caller ID
Call Queues
Call Screening
Call Transfer
Chat/Messaging
Communication Management
Conferencing
Contact Management
Employee Directory
Fax Management
IVR
Live Chat
Multi-User Collaboration
Online Voice Transmission
Reporting/Analytics
Ring Groups
SIP Trunking
Third-Party Integrations
Unified Communications
Video Conferencing
Virtual Extensions
Voice Mail

Line2 Pro User Reviews

Overall Rating

3.6

Ratings Breakdown

43%

17%

14%

11%

14%

Secondary Ratings

Ease of Use

4.0

Value for money

3.5

Customer support

3.2

Functionality

3.6

Delmy Zunilda M.

Verified reviewer

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed May 2018

No voice gaps on call. Excellent connection

Makes my work easier every day

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. User friendly interfase, can store contact profiles and a great BOIP connection. Easy to run

Cons:

Can t have more than three calls at the same time, and you need to hang up one to catch up another call

Megan J.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Very user-friendly and effective!

Overall, this is great for what we needed. I wish there was more that we used for the business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of use and the ability to text at will.

Cons:

Generally our mobile access is exceptional unless something is updated or someone else is on the same phone line. When you have many people using the same line it will only work in each capacity for one person except for texting.

Verified

Reviewer

Information Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2018

Cost Effective

I have used Line2 for several yrs due to the price but if I could find something in this price range, I would change due to the down time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price is the reason I choose it and stay with it.

Cons:

It makes you dial numbers repeatedly to get the number to connect and it is down a lot.

Tracy R.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Line 2 for daily use!

We use line 2 as a back up voip. One person on our marketing team uses line 1 daily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Line 2 is simple to use and easy to activate. Line is great for people who live in rural areas. This application doesnt require a strong internet connection.

Cons:

The service can be spotty at times with lots of down times.

Reasons for choosing Line2 Pro

Price and ease if use.

Jacob V.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

So far so good

As a virtual phone it's more than compatible to work with in any circumstances. You need to refresh the app on window to see updated call logs which can be considered as cons.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pretty organized, Easy to use, Works well in Ios and Android platforms too.

Cons:

Connection goes ups and down If the internet connection is not stable.

Verified

Reviewer

Religious Institutions

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2019

Best second line!

Great App/software, reliable, inexpensive and allows my small business to perform professionally.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I tried Line2 after starting my own small business, which has quickly grown. Line2 allows me to receive my call anywhere and notifies me that the incoming call is for my business. Their app works wonderfully, no issues with crashing and allows for voicemail and text messages.

Cons:

I have no issues to report with the app. The download and set up is easy, overall. Signing up a freeze.

Reasons for switching to Line2 Pro

Inability to know if the call was a personal call or business call.

Vendor Response

Hello, Thank you for taking the time to leave this wonderful and detailed feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Replied November 2020

Verified

Reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Line 2 is very unreliable for business

Customer service has been terrible. They do not answer the support number and the mail box is always full. Filling a report on their website has not fixed anything for the past 45 day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was reliable in the past and the price was OK. I guess you get what you pay for.

Cons:

For the past month and a half the system has a 40 seconds delay before a caller hears the first ring. Most clients hang up before that time. I have lost a lot of business due to this .

Vendor Response

Hello, Thank you for taking the time to leave this feedback for us as it greatly helps us to make any needed improvements to our product. Wishing you well, Carlos, Customer Marketing Manager

Replied November 2020

Ashwin s.

Verified reviewer

Security and Investigations

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2021

POOR CUSTOMER SERVICE & BILLING

POOR EXPERIENCE

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. This company scams people. I lost over $300

Cons:

I don't usually leave a review on any business. But this time I was forced to. This is company scams small businesses. A few months ago I had to move my phone number to a different company as the call reception with Line 2 was poor. It's been 5 months since I have moved to a new company but Line2 has still be charging me for the service I have not subscribed for. I do not have any phone number with them, but they still charge me for no reason. I had tried calling the customer care to get this fixed, but they seem to claim that my phone number is still active with them. This is false because I have already ported my phone number over to a different company and am calling Line2 from the new company's app. They have also declined to offer me a refund for their false charges. I am extremely dissatisfied and disappointed with my experience with Line2. I have lost over $300 and would never recommend Line2 to anyone. I am a small business owner and loosing $300 during pandemic doesn't help me. Hence I wanted to share my experience with others to avoid them from falling in to this trap. Thanks

lily v.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

great when it works

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Line2 is easy to get set up and start using. Once you sign up you can choose either a toll-free number or a phone number with a local area code. With Line2 you can easily call and text customers to help keep you in touch.

Cons:

It can be glitchy at times and drop calls. Also, I have noticed that sometimes texts do not appear in the order they are sent/received which can make things confusing.

Vendor Response

Hello Lily, Thank you for taking the time to leave this feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Replied November 2020

Norma Estela R.

Verified reviewer

Media Production

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed September 2021

My experience with Line

In general I would not recommend it, there are better free options with more users. I would change the payment option, I would improve the quality of the calls and I would focus on making myself better known in other countries, also, I would add the option of other lines outside the United States and Canada. Also, I would like to be able to reach more users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is useful for making calls because it has good audio quality. It fulfills what it promises at the beginning and it is useful to have a telephone line from the United States or Canada.

Cons:

Access to the full range of functions is subject to a fee, but is constantly improving. The volume of calls is sometimes very low; it is from telephone lines exclusive to the United States and Canada; sometimes calls are automatically cut off after 5 minutes and it is not always easy to cancel the subscription at the time you want.

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