NeoDove 2026: Benefits, Features & Pricing

A great company to work with when looking to scale your sales and customer success processes

This CRM tool is a complete disappointment. It was released for sale before being fully developed, and it’s riddled with bugs. It feels like they’re using customers as guinea pigs to test their software. Even a high school student could have done a better job developing it. The support team is another letdown. They promise support on Saturdays and Sundays, but in reality, they don’t work on weekends. This is especially problematic since many sales organizations have their peak business days on weekends. The concept of urgency seems lost on them. With a premature product like Neodove, they desperately need to strengthen their support team. Whenever there’s an issue, no one from the support or sales team answers your calls. We opted for a custom plan, paying a premium for “personalized support” compared to the “Neo One” scheme. It’s all a gimmick to extract more money from you. After purchasing this useless CRM tool, you won’t receive any support. I’m writing this review after giving them ample time to improve. We’ve been using their service for 2 months, and it’s been a nightmare. They don’t keep their promises. Their software will likely take at least two more years to be fully developed. At the moment, it’s nothing more than a high school project.

overall experience is awesome no-one give like this service in this minimum cost. Thanks to NeoDove team for support us and grow our company.

Excellent software for handling leads. It supports us to track every lead.

I would definitely not recommend Neodove to anyone for the experience I had in 6 months. Before onboarding I asked & informed them about my clear expectations. I would require VOIP calls where in I can clearly track incoming & outgoing calls. They said, they have system in place for the same. VOIP calls were from third party TeleCMI. I asked them to activate simultaneous ring for the incoming calls, neodove team said they dont have that system in place so i called the TeleCMI team & confirmed that they can do it. I had to confirm neodove about the same & got it activated. Next I cant track missed calls in their system. I need to login to TeleCMI portal to check it. Neodove to check Outgoing calls & TeleCMI to check missed calls. Later one day, some settings changed & simultaneous ring was deactivated again they blamed our team stating we made the changes, why would we? Next I asked them I dont want to access TeleCMI but you guys give me the missed call report which I used to get in the next day. Missed calls are supposed to be called in the same day within few mins. but again they couldnt delive it. Accepting all these issues & mistakes they gave me grace period of 15 days, when they got to know I am not renewing, even the grace period is not given to us. so dont go with them as their team is not professional & doesnt have all the knowledge.

Amazing and we took more license from them

It has been learning experience though Rakesh Tiwari has been great support throughout the onboarding and service by him is very prompt.

It's bit ok ok