OnSIP 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OnSIP

4.7

(78)

Pricing

Starting at $18.95 per month

About OnSIP

OnSIP Hosted OnSIP Hosted VoIP by Junction Networks is a cloud-based phone solution that offers businesses across various industry verticals PBX feature such as auto attendants and voicemail-to-email.

Unified communications (UC) applications are also available such as a browser-based UC client (My.OnSIP) that allows employees to make and receive calls, instant message (IM) co-workers, update presence information and manage voicemails. Third-party softphones on mobile devices can also be used as PBX extensions.

OnSIP Hosted PBX supports integrations with Zendesk, Salesforce.com, Microsoft Outlook and Highrise and features application programming interfaces (APIs) for custom integrations.

OnSIP Hosted PBX provides services according to different plans. With the pay-as-you-go plan, businesses pay for the applications that they request. With the per seat plan, businesses pay a flat fee for bundled PBX applications for their employees. Support is available via phone, FAQs and other online resources.

OnSIP Screenshots

OnSIP Pricing and Plans

Starting price: $18.95 per month

Free Trial

Free Version

Basic

$49.95

flat rate, per month

No plan information available

Unlimited

$18.95

per user, per month

No plan information available

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OnSIP Features

Popular features found in Business Phone Systems
Auto-Dialer
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Mobile Access
PBX
Virtual Call Center
More features of OnSIP
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automatic Call Distribution
Call Center Management
Call Conferencing
Call Disposition
Caller ID
Call List Management
Call Queues
Call Reporting
Call Screening
Call Tracking
Call Transfer
Chat/Messaging
Collaboration Tools
Communication Management
Conferencing
Contact Database
Contact Management
CRM
Customizable Caller ID
Customizable Reports
Employee Directory
For Cloud Phone Systems
Interaction Tracking
Live Chat
Monitoring
Multi-Channel Communication
On-Demand Recording
Online Voice Transmission
Queue Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Ring Groups
Role-Based Permissions
SIP Trunking
SMS Messaging
Spam Blocker
Third-Party Integrations
Two-Way Audio & Video
Unified Communications
Video Call Recording
Video Conferencing
Virtual Extensions
Voice Mail
VoIP Connection

OnSIP Integrations

Zendesk Suite

HubSpot CRM

Odoo

OnSIP User Reviews

Overall Rating

4.7

Ratings Breakdown

76%

19%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.9

Functionality

4.5

Michael A.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed July 2025

Reliable, Reasonable and Best Value.

Been using service for my office phone system. Quality of service and uptime are major reasons I continue to utilize OnSIP.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliable and affordable service. Great tech support on the rare occasion I need it. Service support hours accommodate users regardless of location.

Cons:

Nothing that I can think of. Their support team guided us through phone setup and configuration of our network.

Reasons for choosing OnSIP

Good reviews. Online research and non high pressure sales approach OnSIP customer service person took in discussing our needs.

Genine C.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Reviewed January 2026

Above and Beyond!

Over all experience is great. On-Sip has been a blessing, it allows us to be mobile, not on ly int he office, but in the feild as well. Customer service is above and beyond!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

On-Sip has a Great product, Great customer service, and a Great price. We have been uning On-Sip going on 5 years and we recommend them diligently.

Cons:

There is nothing I dislike about On-Sip other than I wish I knew about them sooner, especially when I think about all of the money wasted with other VOIP companies that cost twice as much and offer and offer half of what they do.

Reasons for choosing OnSIP

Customer Service was much better. Eager people willing to help us.

Reasons for switching to OnSIP

They always made mistakes and were getting very expensive. They also constantly added services with out permission.

Angela L.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 2 years

Reviewed June 2024

On Sip Great value and accessibility.

Previously 3

Ratings Breakdown

Ease of use

Previously 3

Value for money

Previously 3

Customer support

Previously 3

Functionality

Previously 3

Pros:

They help I receive when I have a questions

Cons:

911 calling needs set up and there is a fee monthly

Reasons for choosing OnSIP

It was purchased before I was the office manager

Hyun K.

Verified reviewer

Real Estate

11-50 employees

Used weekly for more than 2 years

Reviewed December 2025

Great VoIP solution for a small business

Overall, OnSIP has been a dependable VoIP solution for us. It does what we need it to do, it’s easy to manage, and it supports the way our team works. If you’re looking for a straightforward, flexible, and affordable phone system, it’s your best bet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Solid, reliable system with great call quality. Easy system to manage as an administrator. OnSIP support team is quick to respond with solutions. They are a top-notch team!

Cons:

One complaint is the inability to pre-configure the holiday calendar. This has to be manually configured, and sometimes we might forget to reset it back to regular hours.

Reasons for choosing OnSIP

We chose OnSIP because of the ease of implementation and the cost.

Keith M.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Reviewed December 2025

A Reliable, Easy-to-Use VoIP Solution with Exceptional Support

OnSIP delivers a secure, stable, user-friendly phone system backed by truly exceptional support. Even the “cons” are mild and far outweighed by the reliability and ease of use. Absolutely deserving of a full 5 stars.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very Easy to Use The interface is clean and intuitive. Daily tasks like making calls, forwarding, checking voicemail, and managing extensions are simple—even for non-technical users. Manageable Learning Curve While some advanced call-flow features take a little time to understand, the documentation is excellent. Once you learn the layout, everything becomes second nature. Strong Security Encrypted communications and solid authentication give real peace of mind. It’s clear OnSIP actively prioritizes security across the platform. Outstanding Phone Support Their support team is fast, friendly, and knowledgeable. You get real humans who know the system and actually fix things—no endless waiting or scripted answers. Flexible Call Management Auto attendants, call groups, routing options, and voicemail features work smoothly and reliably. Customizing complex call flows is straightforward. Stable With Few Bugs Problems are rare, and when they do appear, OnSIP is quick to resolve them and communicates clearly about fixes. Multiple Communication Channels Web, desktop, and mobile options all work seamlessly. Presence indicators, transfers, and messaging feel cohesive and reliable across devices.

Cons:

Advanced Features Require Some Learning Not a deal-breaker at all, but users who want to build detailed call flows may need a little time to get comfortable with all the options. Occasional Minor Glitches Nothing major—just the kind of small quirks that come with any cloud platform, and they’re usually fixed fast.

Tim D.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for more than 2 years

Reviewed December 2025

Works everyday all day long

We have been using the OnSIP product for over 10 years and have yet to outgrow its features. Very pleased with its consistent performance

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works consistently, this is critical of any communications tool. You can setup and forget and when you have need of another feature it is fairly simple to implement. If you have any trouble the tech support personnel are outstanding and patient.

Cons:

I do have trouble at times installing the updates. They are not too frequent but I usually have to try multiple times to get an update installed.

Maribel E.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Reviewed December 2025

Great Customer Service/Solutions

I had so many questions, from reports to finding different issues of our own, and it was such an amazing support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Communication and learning curve. The menu is there, but the support to learn the menus and issues in the situation was excellent

Cons:

Nothing, I believe they are in the right course in training for the issues you may have. Professional, personal, courteous, and aware of the situation. Great training.

Silvia A.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Reviewed January 2026

Phone Support

Great people with extensive knowledge of the phone system. It was easy to ask my questions and receive easy instructions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The phone support was exceptional in my call today. I had questions about updating the phone lines, adding an 800 number that worked immediately & assisted me in call forwarding & connecting my answering service to our

Cons:

Your phone support is very knowledgeable & I was able to speak to a person. The phone support was able to guide me in clear English.

Sheila S.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 2 years

Reviewed December 2025

ONSIP Phones

Positive. It works. We've had relatively few issues with phone service, and when something has occurred or a question has come up, the customer reps have offered polite and helpful service. That means a lot.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It works. We've had relatively few issues with phone service, and when something has occurred or a question has come up, the customer reps have offered polite and helpful service. That means a lot.

Cons:

While I realize the variation of internet providers plays into some issues, I would like the people who work from home to have more reliable service. The often have to log out and login again to keep their ONSIP working remotely. We also have issues with transferring calls/often needing to hang up and give it a second try.

Marianna P.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Reviewed December 2025

Reliable, User-Friendly VoIP Solution for Business

Overall, my experience with OnSIP has been very positive. It’s a dependable phone system that works well for daily business communication. I love being able to pick up the phone for support and speak with a human

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OnSIP is incredibly reliable and easy to use. Call quality is consistently clear, and the system is simple to manage, even without advanced technical knowledge. The customer support team is responsive and knowledgeable, which makes a big difference when questions come up.

Cons:

Occasionally, there can be a slight delay when speaking with someone. It doesn’t happen often, but it is noticeable from time to time.

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