OnSIP 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OnSIP

4.7

(78)

Pricing

Starting at $18.95 per month

About OnSIP

OnSIP Hosted OnSIP Hosted VoIP by Junction Networks is a cloud-based phone solution that offers businesses across various industry verticals PBX feature such as auto attendants and voicemail-to-email.

Unified communications (UC) applications are also available such as a browser-based UC client (My.OnSIP) that allows employees to make and receive calls, instant message (IM) co-workers, update presence information and manage voicemails. Third-party softphones on mobile devices can also be used as PBX extensions.

OnSIP Hosted PBX supports integrations with Zendesk, Salesforce.com, Microsoft Outlook and Highrise and features application programming interfaces (APIs) for custom integrations.

OnSIP Hosted PBX provides services according to different plans. With the pay-as-you-go plan, businesses pay for the applications that they request. With the per seat plan, businesses pay a flat fee for bundled PBX applications for their employees. Support is available via phone, FAQs and other online resources.

OnSIP Screenshots

OnSIP Pricing and Plans

Starting price: $18.95 per month

Free Trial

Free Version

Basic

$49.95

flat rate, per month

No plan information available

Unlimited

$18.95

per user, per month

No plan information available

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OnSIP Features

Popular features found in Business Phone Systems
Auto-Dialer
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Mobile Access
PBX
Virtual Call Center
More features of OnSIP
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automatic Call Distribution
Call Center Management
Call Conferencing
Call Disposition
Caller ID
Call List Management
Call Queues
Call Reporting
Call Screening
Call Tracking
Call Transfer
Chat/Messaging
Collaboration Tools
Communication Management
Conferencing
Contact Database
Contact Management
CRM
Customizable Caller ID
Customizable Reports
Employee Directory
For Cloud Phone Systems
Interaction Tracking
Live Chat
Monitoring
Multi-Channel Communication
On-Demand Recording
Online Voice Transmission
Queue Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Ring Groups
Role-Based Permissions
SIP Trunking
SMS Messaging
Spam Blocker
Third-Party Integrations
Two-Way Audio & Video
Unified Communications
Video Call Recording
Video Conferencing
Virtual Extensions
Voice Mail
VoIP Connection

OnSIP Integrations

Zendesk Suite

HubSpot CRM

Odoo

OnSIP User Reviews

Overall Rating

4.7

Ratings Breakdown

76%

19%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.9

Functionality

4.5

Michael A.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed July 2025

Reliable, Reasonable and Best Value.

Been using service for my office phone system. Quality of service and uptime are major reasons I continue to utilize OnSIP.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliable and affordable service. Great tech support on the rare occasion I need it. Service support hours accommodate users regardless of location.

Cons:

Nothing that I can think of. Their support team guided us through phone setup and configuration of our network.

Reasons for choosing OnSIP

Good reviews. Online research and non high pressure sales approach OnSIP customer service person took in discussing our needs.

Genine C.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Reviewed January 2026

Above and Beyond!

Over all experience is great. On-Sip has been a blessing, it allows us to be mobile, not on ly int he office, but in the feild as well. Customer service is above and beyond!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

On-Sip has a Great product, Great customer service, and a Great price. We have been uning On-Sip going on 5 years and we recommend them diligently.

Cons:

There is nothing I dislike about On-Sip other than I wish I knew about them sooner, especially when I think about all of the money wasted with other VOIP companies that cost twice as much and offer and offer half of what they do.

Reasons for choosing OnSIP

Customer Service was much better. Eager people willing to help us.

Reasons for switching to OnSIP

They always made mistakes and were getting very expensive. They also constantly added services with out permission.

Angela L.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 2 years

Reviewed June 2024

On Sip Great value and accessibility.

Previously 3

Ratings Breakdown

Ease of use

Previously 3

Value for money

Previously 3

Customer support

Previously 3

Functionality

Previously 3

Pros:

They help I receive when I have a questions

Cons:

911 calling needs set up and there is a fee monthly

Reasons for choosing OnSIP

It was purchased before I was the office manager

Hyun K.

Verified reviewer

Real Estate

11-50 employees

Used weekly for more than 2 years

Reviewed December 2025

Great VoIP solution for a small business

Overall, OnSIP has been a dependable VoIP solution for us. It does what we need it to do, it’s easy to manage, and it supports the way our team works. If you’re looking for a straightforward, flexible, and affordable phone system, it’s your best bet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Solid, reliable system with great call quality. Easy system to manage as an administrator. OnSIP support team is quick to respond with solutions. They are a top-notch team!

Cons:

One complaint is the inability to pre-configure the holiday calendar. This has to be manually configured, and sometimes we might forget to reset it back to regular hours.

Reasons for choosing OnSIP

We chose OnSIP because of the ease of implementation and the cost.

Joy L.

Verified reviewer

Higher Education

51-200 employees

Used daily for more than 2 years

Reviewed January 2026

Stellar Customer Service

We have never had an issue with phone service. The customer service is outstanding. They never make me feel rushed and have helped me from setting up a phone to getting to the root of an issue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service at this company is stellar. You can always get a tech to help and they always follow up quickly. Recently I placed a call through my computer and there was a glitch and Paul called me back right away!

Cons:

There is nothing to report here. I have had no issues unresolved.

Silvia A.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Reviewed January 2026

Phone Support

Great people with extensive knowledge of the phone system. It was easy to ask my questions and receive easy instructions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The phone support was exceptional in my call today. I had questions about updating the phone lines, adding an 800 number that worked immediately & assisted me in call forwarding & connecting my answering service to our

Cons:

Your phone support is very knowledgeable & I was able to speak to a person. The phone support was able to guide me in clear English.

Kelsey W.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed January 2026

Customer Service is the BEST!

10/10 experience overall. OnSIP has been reliable, easy to use, and backed by outstanding customer support, making it a great solution for our communication needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their customer support is absolutely amazing. The team is responsive, knowledgeable, and always willing to go above and beyond to help resolve any issue quickly and professionally.

Cons:

Honestly, I don’t have anything negative to say about OnSIP. Our experience has been consistently positive, and any questions or concerns we’ve had were handled promptly by support.

Josephine G.

Verified reviewer

Maritime

11-50 employees

Used daily for more than 2 years

Reviewed January 2026

overall, very happy with OnSip

I've had good experience with OnSip. Any question I have is always answered and they don't rush you off the phone, they seem eager to make the experience positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly company. Helpful over the phone. They answer when you call, a live person, eager to help.

Cons:

web app a little confusing. some technical things I don't get and may never. Totally wish they had better selection of music on hold.

Tom M.

Verified reviewer

Broadcast Media

2-10 employees

Used monthly for more than 2 years

Reviewed January 2026

FIRST CLASS SERVICE & SUPPORT

Fantastic. First-rate. Very Very good. I would highly recommend them to another non-profit looking for phone support & service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OnSIP has the BEST customer service in the world....and that is not hyperbole! I have never - never - been frustrated when I've called and have always gotten the answer to whatever question I had quickly, accurately, and with concern about how I am using their product!

Cons:

There are a couple of the knowledge documents that seem to be out-dated and probably need to be edited / rewritten.

Chuck W.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 2 years

Reviewed January 2026

On Sip - small company review