Quo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Quo

4.2

(60)

Pricing

Starting at $15.00 per month

About Quo

OpenPhone is the collaborative phone system for teams.

It brings your calls, texts, and contacts into an intuitive app that works across all your devices, so you never miss a customer.

Rated #1 in customer satisfaction on G2, OpenPhone is trusted by over 50,000 businesses, from fast-growing startups to Fortune 500 companies.

Keep everyone aligned with shared phone numbers, which let teammates work together to seamlessly support customers.
Use AI to transcribe and summarize calls, provide next steps, and more.
Work more efficiently with automations and integrations.
As your team grows, easily add new numbers and customize them to ensure callers get routed to the right place.
And build stronger relationships with a mini CRM for your team’s contacts, complete with custom properties and notes.

Quo Screenshots

Quo Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Starter

$15.00

per user, per month

Plan includes:

Basic IVR (Auto-Attendant) and Call Recording
Calling and Messaging to US and Canadian Numbers
One New Local or Toll-Free Phone Number Per User
Voicemail to Text Transcription

Business

$23.00

per user, per month

Plan includes:

Advanced IVR (Auto-Attendant)
Analytics and Reporting
Basic IVR (Auto-Attendant)
Calling and Messaging to US and Canadian Numbers
Call Transfers
Group Calling
Hubspot Integration and Call Recording
One New Local or Toll-Free Phone Number Per User
Voicemail to Text Transcription

Scale

$35.00

per user, per month

No plan information available

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Quo Features

Popular features found in Business Phone Systems
Auto-Dialer
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Mobile Access
PBX
Virtual Call Center
More features of Quo
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Responses
Automatic Call Distribution
Call Conferencing
Call Disposition
Caller ID
Call Reporting
Call Tracking
Call Transfer
Chat/Messaging
Chat Transcript
Collaboration Tools
Communication Management
Contact Database
Contact Management
CRM
Customizable Caller ID
Interaction Tracking
IVR
Live Chat
Multi-Channel Communication
Multiple User Accounts
On-Demand Recording
Online Voice Transmission
Real-Time Data
Real-Time Monitoring
Reporting/Analytics
Reporting & Statistics
Sentiment Analysis
SMS Messaging
Third-Party Integrations
Unified Communications
Voice Mail
Voicemail Transcription
VoIP
VoIP Connection
Workflow Management

Quo Integrations

HubSpot CRM

Slack

Zapier

Gong.io

Make

Jobber

Quo User Reviews

Overall Rating

4.2

Ratings Breakdown

68%

10%

12%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

4.1

Functionality

4.2

Axel K.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Excellent, best value out there, fully featured, highly recommend

Seamless setup makes it easy to get up and running, the API was tricky to program to, took a lot of trial and error, and it is also not pure JSON, so the variable typing was a pain, took lots of debugging cycles to finally get it right. Support to my surprise did escalate to engineering to fix some critical API bugs, that was a pleasant surprise since most support depts completely fail when it comes to bug reports from customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Feature rich, does everything we need, has an API, allows us to have multiple lines. We were able to customize the phone lines and get contact data for our business pushed into OpenPhone so we knew which customer is calling or texting us and what their customer profile was.

Cons:

The Webhook API is very limited and doesn't give us access to messages. The contact API is still pretty rough and has issues. AI responder is overpriced, no API to use our own AI token based API. Contact UI doesn't provide the ability to insert links, for example being able to link to a customer's CRM info in another system.

Reasons for choosing Quo

Eventually I will build my own phone app to use with Twilio but for the time being, I needed a ready to use solution with enough API access to do what I need, and OpenPhone works.

Reasons for switching to Quo

Line2 was horrible, no service, dated product with no updates, and very poor call quality. OpenPhone was the fix.

Verified

Reviewer

Veterinary

Self-Employed

Used daily for less than 12 months

Review source

Reviewed March 2025

Valuable Resource for Small Business

I have been very happy with OpenPhone overall. It has provided the customization features my business needs without extras that were outside of the budget as a new startup.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, has a great feature set for the price point. It has been incredibly valuable in setting up a professional business phone service for a very small business.

Cons:

Occasional connectivity issues, I am not really sure what the cause is and it has been infrequent enough that I haven't looked deeply into the problem. There isn't great personalized customer service, however it is user-friendly and they have excellent online resources so I haven't missed it.

Reasons for choosing Quo

Better feature set, price point, and company.

SHAWN C.

Verified reviewer

Financial Services

2-10 employees

Used daily for free trial

Review source

Reviewed October 2024

THE PLATFORM/COMPANY IS UNRELIABLE

If you want a reliable long term platform, this isn't the one. They will shut you down in a heartbeat based on speculation. Customer service/retention means nothing to this company at all. I set it up for business use to contact and follow up with my customers however, that only lasted less than 2 days. Don't be fooled by the price, you pay for what you get. I wouldn't recommend this platform to my worst enemy...IT ABSOLUTELY SUCKS!!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price is what attracted me. The ease of sending messages was good while it worked.

Cons:

Customer service is non existent as well.

Verified

Reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Great VOIP product for small businesses

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexible platform allows me to use the service on my desktop or my phone, allowing me to take these phone calls to our business line where ever I might be. Currently, Openphone allows me to SMS clients in Canada. Google Voice, which was the main alternative does not have this feature.

Cons:

They charge for each user and add a new line for each user even if all you need is to have multiple users managing one line.

Reasons for choosing Quo

Google voice did not support sending SMS messages for clients in Canada.

Emmanuel J.

Verified reviewer

Commercial Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Using OpenPhone to always stay connected

In my two years of using OpenPhone, I have never felt the need to replace this app because it has pretty much everything I need in a calling app.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface of both the PC and mobile version are very smooth and user friendly.

Cons:

Whenever an update occurs, there is usually a minor inconvenience that comes along with it. Something like call logs not getting updated, or the app itself taken too long to update.

Reasons for switching to Quo

Lack of options with regards to calling and texting.

Nick W.

Verified reviewer

Music

Self-Employed

Used daily for less than 2 years

Review source

Reviewed December 2022

An awesome business phone and SMS Solution for today's mobile driven world.

OpenPhone is a business phone and SMS solution designed specifically to make communication easier for small businesses owners and their teams. It offers a wide range of features that are tailored to meet the needs of entrepreneurs, solopreneurs, freelancers, and other small teams without unnecessary friction or feature bloat . With OpenPhone, you can make and receive calls, send and receive text messages, and even schedule messages to be sent at a later date. I love that it lets me share my phone number with customers without revealing my personal cell phone. Plus, OpenPhone offers a simple, straightforward pricing structure that makes it an ideal choice for businesses on a budget. Works awesome with my iphone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OpenPhone is one piece of my business toolkit that I simply cannot be without. I own and manage two small businesses and was finding giving out my personal number unmanageable as I didn't know who was calling me and for what purpose. Having a dedicated local number that I can tie to my business in google maps, facebook, and my websites was a huge piece of my business toolkit. Openphone has been amazing.

Cons:

There have been a few service outages in the time I have been a customer, but the openphone team has been responsive about action taken, and have communicated well though it all. All have been resolved in a timely fashion.

Reasons for choosing Quo

Ease of managing multiple numbers and sms inboxes.

Reasons for switching to Quo

The ability to easily manage multiple numbers

Kate S.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

Do NOT waste your time or business with OpenPhone - I've lost a lot of money

I have lost business while using OpenPhone since calls cannot be actually answered (they are automatically disconnected). I thought maybe they had an automatic robo detector but turns out, their system just doesn't work. I have had family members trying to call that have to email us because they cannot call or text. I honestly don't know how they can do this to businesses.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing works and IT keeps asking me to waste a ton of time to help them figure it out.

Cons:

Syncing doesn't work - EVER. I have numerous screenshots and have sent them to IT. They keep asking for more details but seeing as how I'm trying to run a business, it's hard to track everything over and over again to help them figure it out. I don't receive calls and am not able to make calls. The phone rings (sometimes), I pick up and it automatically disconnects me. IT again, wanted me to give them phone numbers, times, etc. AND wanted to put some tracer on my phone. I don't think so. After months of begging for a better outcome, nothing has changed.

Reasons for choosing Quo

Seemed like it would at least do the basics. Boy was I wrong.

Reasons for switching to Quo

Google voice quality on calls is less than desirable. OpenPhone has better call quality (IF you can get and stay on a call). But I had zero issues with GV syncing and actually receiving text messages, etc.

Jen R.

Verified reviewer

Cosmetics

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

Love this phone app!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I love many things - it works wonderfully, hardly ever a glitch! Customer service is great. Love that I can see texts, phone calls and voice mails from customers all in one spot!Anyone on my team can log into open phone from their device and make a call/respond to the customer from the app.

Cons:

There is only one con. Once in a while, I run into a glitch where I want to enter this number into documents, but the phone number is not recognized as real phone number, so I have to put my personal number....so it's great as the forward facing phone number for customers for my business, but I have to use my personal number for certain administrative accounts.

Reasons for switching to Quo

Cheaper and better quality, more reliable calls.

Adam T.

Verified reviewer

Construction

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2020

Great 2nd line phone service for business

Had problems initially porting my number due to my problems from my previous service. I worked with one tech person at OpenPhone who was proactive, communicative, and really made me feel like my business was super important to them. The service is crystal clear, and everyone I've reached out with has been responsive very quick. Love the new services that keep being introduced, especially the auto transcript of voicemail and call recordings. Havent used the auto attendant, but plan to soon. So many features all for one low price. OpenPhone is a great business partner to have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

separate contacts lists, windows desktop app, many features with new ones constantly being rolled out, and all for a very reasonable monthly charge are why I love Openphone, but what truly separates them from others I've tried has been the support I received during implementation and porting my number.

Cons:

The only thing I'd like to see is the ability to set a (or for it to have its own) custom ringtone

Reasons for choosing Quo

What initially sold me was the ability to keep a separate contacts list for my business contacts out of my phone's regular contacts app, along with a reasonable cost

Reasons for switching to Quo

Dingatone was full of nonsense, like it was designed for teenagers (maybe it was). The worst was a game they had where other customers could go in and steal your credits. Not a good service for business use. What annoyed me was, like most other low cost phone apps, was it requiring to connect to your phone contact list. Its important to me to keep my business and personal contacts separate.

Reagan G.

Verified reviewer

Construction

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Useful but complex system