Quo 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Quo

4.2

(60)

Pricing

Starting at $15.00 per month

About Quo

OpenPhone is the collaborative phone system for teams.

It brings your calls, texts, and contacts into an intuitive app that works across all your devices, so you never miss a customer.

Rated #1 in customer satisfaction on G2, OpenPhone is trusted by over 50,000 businesses, from fast-growing startups to Fortune 500 companies.

Keep everyone aligned with shared phone numbers, which let teammates work together to seamlessly support customers.
Use AI to transcribe and summarize calls, provide next steps, and more.
Work more efficiently with automations and integrations.
As your team grows, easily add new numbers and customize them to ensure callers get routed to the right place.
And build stronger relationships with a mini CRM for your team’s contacts, complete with custom properties and notes.

Quo Screenshots

Quo Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Starter

$15.00

per user, per month

Plan includes:

Basic IVR (Auto-Attendant) and Call Recording
Calling and Messaging to US and Canadian Numbers
One New Local or Toll-Free Phone Number Per User
Voicemail to Text Transcription

Business

$23.00

per user, per month

Plan includes:

Advanced IVR (Auto-Attendant)
Analytics and Reporting
Basic IVR (Auto-Attendant)
Calling and Messaging to US and Canadian Numbers
Call Transfers
Group Calling
Hubspot Integration and Call Recording
One New Local or Toll-Free Phone Number Per User
Voicemail to Text Transcription

Scale

$35.00

per user, per month

No plan information available

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Quo Features

Popular features found in Business Phone Systems
Auto-Dialer
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Mobile Access
PBX
Virtual Call Center
More features of Quo
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Responses
Automatic Call Distribution
Call Conferencing
Call Disposition
Caller ID
Call Reporting
Call Tracking
Call Transfer
Chat/Messaging
Chat Transcript
Collaboration Tools
Communication Management
Contact Database
Contact Management
CRM
Customizable Caller ID
Interaction Tracking
IVR
Live Chat
Multi-Channel Communication
Multiple User Accounts
On-Demand Recording
Online Voice Transmission
Real-Time Data
Real-Time Monitoring
Reporting/Analytics
Reporting & Statistics
Sentiment Analysis
SMS Messaging
Third-Party Integrations
Unified Communications
Voice Mail
Voicemail Transcription
VoIP
VoIP Connection
Workflow Management

Quo Integrations

HubSpot CRM

Slack

Zapier

Gong.io

Make

Jobber

Quo User Reviews

Overall Rating

4.2

Ratings Breakdown

68%

10%

12%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

4.1

Functionality

4.2

Rishi G.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2023

Best Business Phone Ever!

My experience with OpenPhone is really awesome. I use this every day to communicate with my prospects and clients. I always keep this in my arsenal. Their mobile app is too good and user friendly plus UI looks too good. You can do everything from their mobile like calls, sms, and voicemails and the most interesting part is their snippets feature.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is my daily use business phone. I use OpenPhone to call and text my prospects and clients and this is a very helpful solution that I found on the Internet because when it comes to features there's no other software provided at this price. Their support is too fast like lightning speed, and they respond too quickly whenever you have a problem. OpenPhone gives you everything you need to start a business from scratch like calls, text messages, sending voicemails, voicemail transcriptions, call forwarding, round-robin and you can also add new numbers. Incredible app!

Cons:

There's nothing to dislike about OpenPhone but it would be very helpful for sales if they provide a power dialer. This will save a lot of time, no doubt. But still, I love this app.

Ben M.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Powerful, reliable, simple to use! It works.

We needed an uncomplicated phone. Previously we were paying too much for what we needed and the system was overly complex. Openphone has been easy to work with from the get-go. The customer support has been fantastic whenever we've had a feature request or run into issues (rare). Highly recommend for small businesses and solopreneurs to separate personal phones from business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quick and easy setup. Excellent customer support including new feature requests. Works very well on a daily basis.

Cons:

As one we run two businesses with the same team in the same industry, initially we were hoping to use the same phone number and then redirect to the correct company. There was a small workaround initially however a feature has since been added to allow us to do this without a "hack".

Reasons for choosing Quo

Their feature set was clearly communicated (met our needs) and offered at a competitive price.

Reasons for switching to Quo

Was looking for a more affordable phone service that provided the features that we needed and not have us paying for a lot extra.

Uri A.

Verified reviewer

Medical Devices

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Not recommended

Worst onboarding and support experience ever! If you expect to just sign up and immediately get going - forget about it... I've been trying to speak with someone on OpenPhone who can get our account approved asap for outbound messages. We've applied twice and failed and cannot get any concrete information as for why. They have no phone number where I can reach support, nor do they have a human chat and I'm very disappointed as a customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Initially looked very promising but... not all that glitters is gold

Cons:

Unable to use the outbound messaging to to lack of support availability - wasted tons of time trying to reach them and getting help

Alisha T.

Verified reviewer

Marketing and Advertising

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed July 2021

Best Business Phone Solution for Freelancers and Small Agencies

OpenPhone allows me to use my personal cell phone, but have a secondary phone number just for business. It allows me to set up business hours, so I am not receiving calls at all hours of the day and night.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Very easy to set up and use. OpenPhone cost is similar to competitors, except that you get way more features, and the dashboard is much better.

Cons:

I don't have anything negative to say about OpenPhone at this time. I have not needed to use customer support yet, so that is an area I can't speak on.

Reasons for choosing Quo

Same price, but more features, including the ability to record calls and set business hours.

Michael T.

Verified reviewer

Human Resources

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed September 2022

Excellent VOIP for small businesses

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OpenPhone is very easy to use and has nice features like setting up your caller ID so that the person you're calling can see the name you entered. It can record calls clearly without any distortion/noise. All calls are clear.

Cons:

I wish that I could use OpenPhone on my desktop (I use a chromebook). If a call is coming in, I wouldn't have to switch to a different tab.

Reasons for switching to Quo

More features and a better value for the money.

Thomas F.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2022

OpenPhone is difficult to integrate with anything

My overall experience with OpenPhone wasn't the greatest. Their customer service was always there to help but there just wasn't a lot they could do

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don't have that many pros during my time using OpenPhone. I can say that their customer service was always there to help even though there was not a lot of solutions that could be applied

Cons:

Their mobile app constantly failed, we had more call drops than we've ever had before, and every time we called in trying to get something fixed they tried charging us each and every time

Victor M.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for less than 2 years

Review source

Reviewed September 2022

Good Tool

Very good; very few disruptions, and generally good feedback / response from the support team on the rare occasions something goes awry.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Generally easy to use, accessible from mobile phone, and supports both voice and text.

Cons:

Recordings can be difficult to locate / download / play back.

Aaron M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

A must for agile businesses, especially remote teams

I’d highly recommend this to any size business. Simple yet scalable and includes all the features needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- the ability to save canned text replies - switch and manage between phone numbers easily - desktop and mobile apps - business hours for automated texts!

Cons:

Cons? I didn’t find this sooner. It’s literally been a game changer.

Terry L.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

Great as a second business line

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Can make calls as easily as form openphone as my normal daily phone

Cons:

No cons works as I need and many features requested are being developed

Vendor Response

Thanks a lot for your review, Terry! We're thrilled to have you as a customer and look forward to growing together with you.

Replied July 2020

Kamil R.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Business phone for SMBs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The native app is fanatic. Love the cadence of new releases like recording inbox and a Mac app. Voice quality is excellent and I don’t need to give out my personal number for clients and prospects.

Cons:

A central admin console and centralized bulling

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