VoIP.ms 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

VoIP.ms

4.8

(697)

Pricing

Starting at $0.85 per month

About VoIP.ms

VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-free number portability across Canada and United States. Key features include voicemail, call waiting, caller ID, DID forwarding, call recording, music on hold, ring groups and three-way calling.

Teams using VoIP.ms can create their own space and communicate with several people in the same conversation through audio conferencing capabilities. The solution enables users to handle high volumes of incoming calls by arranging them in queues, which can be configured to offer optimal customer service. It also offers multiple failover options, call hunting, time conditions and speed dialing.

VoIP.ms provides sequencing, which allows businesses to create specific scenarios by combining recordings, DTMF and SMS options. The configurable voice response system helps users create numeric extensions for callers to reach the required parties, which can be managed from a single interface.

WIth VoIP.ms, users can also create unique groups according to requirements such as work, family or friends, which can be filtered to be redirected to specific destinations.

VoIP.ms Screenshots

VoIP.ms Pricing and Plans

Starting price: $0.85 per month

Free Trial

Free Version

Pay Per Minute

$0.85

per month

No plan information available

Unlimited Plans

$4.25

per month

No plan information available

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VoIP.ms Features

Popular features found in VoIP
Caller ID
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Contact Management
IVR
Mobile Access
SIP Trunking
Voice Mail
More features of VoIP.ms
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Auto-Dialer
Automated Attendant
Automatic Call Distribution
Call Center Management
Call Conferencing
Call Logging
Call Queues
Call Reporting
Call Tracking
Call Transfer
Communication Management
Conferencing
Employee Directory
For Cloud Phone Systems
Live Chat
Online Voice Transmission
PBX
Phone Key Input
Predictive Dialer
Real-Time Monitoring
Reporting/Analytics
Ring Groups
Video Conferencing
Virtual Extensions
Voice Customization
Voicemail Transcription
VoIP
VoIP Connection

VoIP.ms User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

15%

Secondary Ratings

Ease of Use

4.4

Value for money

4.8

Customer support

4.8

Functionality

4.7

David F.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Reviewed August 2023

Best VOIP Provider Out There

Set voicemail message to change from open to closed. Create transcription for voice mails.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Pros:

The web interface is powerful and makes it easy to set up what I want to set up. The voice quality is excellent, and I never have a connection problem. I also love the automatic voicemail call transcription feature.

Cons:

About a year ago there was a DOS attack on the system that caused an interruption in service. Voip.ms upgraded its routing and dealt with the problem.

Chris K.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Reviewed August 2023

Voip.MS

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We have found Voip.MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment. Their platform has consistently proven to be both reliable and efficient, thereby enhancing our communication processes.

Cons:

We experienced a prolonged service interruption spanning multiple days. This unforeseen downtime had significant repercussions, impacting our operations and causing considerable inconvenience.

Reasons for switching to VoIP.ms

We have identified opportunities for significant fiscal efficiencies, thus leading to notable cost savings for our organization.

Vendor Response

Hello, Chris, Your feedback is invaluable to us. Thank you for sharing your experience.

Replied November 2023

Neal H.

Verified reviewer

Computer & Network Security

Self-Employed

Used weekly for more than 2 years

Reviewed February 2025

10 star review

10 stars. It is a powerful telcom system with worldclass support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tech support is fantastic. When making a suggestion for improving something, they actually listened and said they are forwarding the suggestion onward. Big wow factor for me

Cons:

When I am out of the country (USA) requires additional verification. Usually not a problem, but one time the server (or something) was not functioning resulting in my not being able to login. Annoying but not fatal.

Vendor Response

We truly appreciate your feedback! Our support team is dedicated to making sure you have the best experience possible. If you ever need assistance again, don't hesitate to reach out. Thanks for being a valued customer! Given that you liked our service, would you consider giving us a general quality review from 1 Star to 5 or whatever you consider adequate? So other people can now you are enjoying our VoIP service.

Replied February 2025

Alexander H.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed August 2023

So Glad We Found This Telephony Solution!

While telephony is imperative to our operation, we don't have the volume that makes our VoIP.MS cost even a significant fraction of what other providers were charging for similar services. LOVE IT.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VoIp.MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before. It has been very gratifying to see that even when the system was maliciously attacked, VoIP.MS responded quickly, professionally and effectively. I can't praise this service highly enough.

Cons:

As a non-techie responsible for purchasing and setting up the system, it was intimidating to start. I needed an experienced tech to hold my hand, but I would urge anyone concerned about cost-effective business communications to read the wiki and tutorial helps and give it a try.

Reasons for choosing VoIP.ms

Hardware limitations, features, ease of setup (even though even VoIP.MS was intimidating.

Reasons for switching to VoIP.ms

Cost!

Vendor Response

Hello, Alexander, We're grateful for the trust you've placed in us. Thanks for the positive review!

Replied November 2023

Ryk E.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for more than 2 years

Reviewed August 2023

Good value, reliable service

Typically our experience has been good, despite a few minor hiccups. In al, the service provides good value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VoIP.MS provides us a means to rapidly deploy service in any location for short or long term use. The simple to use features make VoIP.MS the platform of choice for our needs.

Cons:

We have had some difficulties in matching inbound services on end points with the right servers. I single config page with all the parameters for each line provisioned would be a HUGE help.

Reasons for choosing VoIP.ms

Reliability, and buying local

Reasons for switching to VoIP.ms

Because you were not Microsoft, the provisioning was easier, and the cost was insanely low.

Vendor Response

Hello, Ryk, Thank you for taking the time to share your positive experience with our VoIP services.

Replied October 2023

Marc N.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Reviewed August 2023

Perfect if you know what you are doing

I would not change for any provider even for free.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Setup is very complete. You can tweak anything with your phone lines.

Cons:

Billing in USD. Not for everyone. You need to know about networking and telephony before going with them. This is not a service for end users without technological knowledge.

Reasons for choosing VoIP.ms

more flexiblity

Reasons for switching to VoIP.ms

Babytel was very expensive at this time something like 25$ a month + taxes and the device they provided was locked in. I could not customize the service for multiple extensions which became a need at a certain point.

Vendor Response

Hello, Marc, Your feedback is invaluable to us. Thanks for taking the time to write a review!

Replied November 2023

Paul G.

Verified reviewer

Wireless

11-50 employees

Used daily for less than 2 years

Reviewed August 2023

Low cost and very performant solution

It was easy to integrate older and new devices into the system with no real issues or support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the best features of VoIP.ms are the well documented and explanatory Wiki pages allowing to start from scratch new projects with very little support.

Cons:

When navigating the website, it seems that you need to re-enter your user credentials quite often. May be this is needed for security issues to protect hacking.

Reasons for switching to VoIP.ms

Was not easy to talk with someone to solve issues.

Vendor Response

Hello, Paul, Thanks for your honest review! Your satisfaction is our goal.

Replied September 2023

Brendan F.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Reviewed August 2023

Best VOIP In Town

Outside of the DDOS attack it has been the best service around. I have tried many others and they are either more expensive or very difficult to setup properly with our PBX system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have looked over all the VOIP providers and checked price. They are the lowest and easiest to setup.

Cons:

The only thing I didn't like was when they had the DDOS attack and my phone lines were down and we did not have any alternative.

Reasons for switching to VoIP.ms

Prices per line, fully digital, many inbound routes, lower price.

Vendor Response

Hello, Brendan, We appreciate your review and are delighted to hear you're satisfied with our VoIP solutions.

Replied October 2023

Matt A.

Verified reviewer

Mechanical or Industrial Engineering

Self-Employed

Used weekly for more than 2 years

Reviewed April 2020

VOIP.MS, the best voip solution for both individuals and businesses, hands down.

Originally, I had sought out a way to keep my own land line number. After using VOIP.MS for a while and realizing how simple and rock solid it was, I began transitioning my family off of the expensive telco's and into sub accounts on VOIP.MS. They can't tell the difference (it just works) except for the huge savings they're seeing. I am now transitioning our small church to VOIP.MS and expect to save several hundred dollars a month for them. Tech support has always been responsive. Feature requests are always considered, though to be honest, most of things I have requested were already available and I just didn't realize!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A vast array of features that, while overwhelming at first, are fully explained and easy to implement with the great support site and help files. And you can beat the pricing. Anywhere!

Cons:

Because there are so many features and tools, the dashboard can be quite intimidating.

Reasons for choosing VoIP.ms

No nonsense pricing, no marketing doublespeak, and the best features for the price in the industry.

Reasons for switching to VoIP.ms

I realized that the traditional phone companies were charging an exorbitant amount for land lines, even when "bundled" (which just means "paying more"). In researching how to use VOIP for a home phone, VOIP.MS came up time and time again. While at first they seemed more complicated and way more that what I needed, the price was almost too good to be true, and the help files and tech support made it very easy switch. I haven't regretted it for a moment!

Vendor Response

Hi Matt, thanks for being a VoIP.ms customer and for your honest review!

Replied April 2020

Kim F.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Reviewed April 2020

If you're IT inclined, voip.ms is the best there is!

Al l in all, it's packed with features ranging from group-ring (having multiple phones ring at the same time) to full Virtual Receptionist (on-hold music included!). It supports soft-phones (I use jitsi), IP phones (I have Cisco phones), Cell phones, Landlines (you can add "standard" phone numbers to ring-groups for instance), and PBX (I do not use this feature, but it's there). They offer support but I do no recall using it. The system just works. Documentation is clear and precise (they offer guides to configure pretty much everything you can think of).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not only did it fit my needs about 10 years ago when I began using the service, but they keep improving it, adding features months after months. I just started using the call recording feature this month! IVR works like a charm; managing recordings is straight forward as well.

Cons:

It can be intimidating to setup at first. I personally don't mind, but I wouldn't recommend it to the average grand-mother.

Reasons for choosing VoIP.ms

Price first. It was about 1/20 of the alternative I used. Features got me totally hooked!

Reasons for switching to VoIP.ms

It was not only cheaper, but there was SO much more features!

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