VoIP.ms 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

VoIP.ms

4.8

(697)

Pricing

Starting at $0.85 per month

About VoIP.ms

VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-free number portability across Canada and United States. Key features include voicemail, call waiting, caller ID, DID forwarding, call recording, music on hold, ring groups and three-way calling.

Teams using VoIP.ms can create their own space and communicate with several people in the same conversation through audio conferencing capabilities. The solution enables users to handle high volumes of incoming calls by arranging them in queues, which can be configured to offer optimal customer service. It also offers multiple failover options, call hunting, time conditions and speed dialing.

VoIP.ms provides sequencing, which allows businesses to create specific scenarios by combining recordings, DTMF and SMS options. The configurable voice response system helps users create numeric extensions for callers to reach the required parties, which can be managed from a single interface.

WIth VoIP.ms, users can also create unique groups according to requirements such as work, family or friends, which can be filtered to be redirected to specific destinations.

VoIP.ms Screenshots

VoIP.ms Pricing and Plans

Starting price: $0.85 per month

Free Trial

Free Version

Pay Per Minute

$0.85

per month

No plan information available

Unlimited Plans

$4.25

per month

No plan information available

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VoIP.ms Features

Popular features found in VoIP
Caller ID
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Contact Management
IVR
Mobile Access
SIP Trunking
Voice Mail
More features of VoIP.ms
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Auto-Dialer
Automated Attendant
Automatic Call Distribution
Call Center Management
Call Conferencing
Call Logging
Call Queues
Call Reporting
Call Tracking
Call Transfer
Communication Management
Conferencing
Employee Directory
For Cloud Phone Systems
Live Chat
Online Voice Transmission
PBX
Phone Key Input
Predictive Dialer
Real-Time Monitoring
Reporting/Analytics
Ring Groups
Video Conferencing
Virtual Extensions
Voice Customization
Voicemail Transcription
VoIP
VoIP Connection

VoIP.ms User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

15%

Secondary Ratings

Ease of Use

4.4

Value for money

4.8

Customer support

4.8

Functionality

4.7

Jean Rene A.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed August 2023

Great VoIP supplier

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The online portal offers many features and the billing is clear.

Cons:

Can be overwhelming to setup for someone with little VoIP experience

Reasons for choosing VoIP.ms

Flexible pricing option was key, as well as the number of outbound trunks.

Reasons for switching to VoIP.ms

Flexible pricing option was key, as well as the number of outbound trunks.

Vendor Response

Hello, Jean Rene, Thanks for choosing us! We appreciate your positive review.

Replied September 2023

Dennis d.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed March 2025

Very good service for a good price

Overall my experience with VoIP.ms has been good. Their products do pretty much anything a small business needs without necessarily needing to have a full PBX onsite or in the cloud. It works well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it is to procure a new DID / Local Number. They often have numbers in stock for my rural location or they can procure one within a few days. It is also much cheaper to purchase a DID from here than other competitors.

Cons:

Their documentation is often a bit lacking or out of date. It's not usually a huge problem but it does create some frustration at times.

Reasons for choosing VoIP.ms

It was the cheapest solution. I also use it in conjunction with 3cx (free tier) for some applications as well.

Vendor Response

Thank you so much for your kind words! We're thrilled to hear you enjoyed the service — it truly means a lot to us. We're always here to help if you ever need us.

Replied March 2025

David F.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Reviewed August 2023

Best VOIP Provider Out There

Set voicemail message to change from open to closed. Create transcription for voice mails.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Pros:

The web interface is powerful and makes it easy to set up what I want to set up. The voice quality is excellent, and I never have a connection problem. I also love the automatic voicemail call transcription feature.

Cons:

About a year ago there was a DOS attack on the system that caused an interruption in service. Voip.ms upgraded its routing and dealt with the problem.

Verified

Reviewer

Medical Practice

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed November 2025

Good until it wasn't...

It was meeting our needs until the surprise $75 charge. I've reached out to Customer Support with screenshots showing that I had the service disabled but they still won't reverse it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Started out as an great low-cost option for a landline but things went sour. The call quality was fine but we have to press the Flash button to get a dial tone.

Cons:

The setup was very complicated and time consuming, but manageable for someone tech-savvy. Despite having Emergency Services disabled, they connected an accidental 911 call and charged me $75 for the call after the fact.

Vendor Response

Thank you for sharing your feedback. With recent system updates, a 911 call may go through even when E911 service is not yet active, and this results in the emergency routing fee being applied. If you’d like us to review the details on your account or provide guidance on the setup, our Support team is available to assist.

Replied December 2025

Roberto Z.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Reviewed February 2025

Reliable and Flexible VoIP Solution for Businesses and Individuals

My experience with VoIP.ms has been smooth and reliable. The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications. I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup required some initial learning, their support team and documentation made it easy to get everything running efficiently. Overall, it has been a cost-effective and dependable solution for US Contractors Services, and I’m happy with the results.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My name is Roberto Zeledón, and my company is US Contractors Services. What I liked most about VoIP.ms is its reliability and flexibility. The platform offers affordable pricing, excellent call quality, and a wide range of features that make communication easy for businesses like mine. Additionally, the ability to customize call routing and integrate with other systems is a huge advantage. Their customer support is also very responsive and helpful.

Cons:

here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially for those new to VoIP services. However, their extensive documentation and responsive customer support make the process much easier. Once everything is set up, the service is reliable, cost-effective, and highly customizable, which makes it a great choice for businesses like mine.

Reasons for choosing VoIP.ms

Zadarma has a system with many problems that harm its potential clients, I was one of them that's why I opted for you and with you everything works perfectly

Vendor Response

Thank you for your kind words! We're thrilled to hear that you're enjoying our service. Providing high-quality VoIP solutions and top-notch support is what we strive for. If you ever need anything, we're just a message away!

Replied February 2025

Chad K.

Verified reviewer

Wholesale

51-200 employees

Used daily for more than 2 years

Reviewed August 2023

Best service for the money. They had a Ddos attack but they kept customers informed.

Overall, I would use them again if given the opportunity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer service. Chat and phone available when needed. Always able to resolve situations quickly, even if it's difficult to our specific solution.

Cons:

It's very setup-driven. You need to know exactly how you want your system set up. I don't know of another way to make it simpler but setup is somewhat tedious.

Reasons for choosing VoIP.ms

Pricepoint and reliability.

Reasons for switching to VoIP.ms

Cheaper solution. Able to do digital rather than SIP lines. More reliable and customizable.

Vendor Response

Hello, Chad, Your satisfaction is our greatest achievement. We appreciate your positive feedback.

Replied September 2023

Verified

Reviewer

Accounting

Self-Employed

Used daily for more than 2 years

Reviewed August 2023

I am a very happy home user.

I have been with VoIP.ms since 2015 and I've always been very happy with the service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like having VoIP service available for a low fixed monthly rate.

Cons:

I don't have any complaints about VoIP.ms. Perhaps what few difficulties I have are due to connectivity issues, and not VoIP.ms' service.

Reasons for choosing VoIP.ms

I chose VoIP.ms due to the low fixed price and extensive configuration options.

Reasons for switching to VoIP.ms

VoIP.ms had a lower monthly fixed rate.

Vendor Response

Hello! Thank you for your kind words! We're happy to hear you're satisfied with our service.

Replied October 2023

Ian R.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for more than 2 years

Reviewed April 2020

Best platform I've found!

Great overall experience - support is amazing - makes sure it works, knows how to fix whatever you've done wrong and make things work in moments. Uptime is phenomenal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a cut and dry VoIP service that provides exactly what I need, how I need without burdensome interfaces.

Cons:

Needs a little more public info on new features with clear pricing such as virtual PRI's where you can figure it out yourself without having to contact sales.

Reasons for choosing VoIP.ms

RingCentral was overpriced, bureaucratic, had terms and - while good for a 1 person startup - becomes expensive as you grow

Reasons for switching to VoIP.ms

RingCentral was overpriced, bureaucratic, had terms and - while good for a 1 person startup - becomes expensive as you grow

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed April 2020

Viop.ms Benefits

Perfect fit for my home, and office, even for my customer. Well document configuration manual. and lots of feature right off the provider side, I have a few customer that just needs a conditional forwarder, and I was able to set it up right from Voip.ms no need for PBX.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The part that I liked the most about this software is the reselling portal, just make it so easy to setup a new account and start belling them for their usage. All the basic feature are there for setup a call forward or a fail-over is the PBX goes down. super low rate! as low as 0.009 per minute.

Cons:

Only offer pay per use on outbound call. not such a big deal since their rate are so low.

Reasons for choosing VoIP.ms

Price, and features.

Reasons for switching to VoIP.ms

My old Provider was not offering any PBX support, and 20$ a month for a home phone that I barely use was too much. Special with the lake of feature.

Vendor Response

Hi, thanks for being a VoIP.ms customer and for your honest review!

Replied April 2020

Verified

Reviewer

Law Practice

Self-Employed

Used daily for more than 2 years

Reviewed April 2020

VOIP.ms

General experience has been great. Our telephone spend is less than 10% of what it was with traditional phone service providers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you know what you are doing this offers great value for money. An initial challenge is working out the per minute pricing model for voip services. However, it is invariably way cheaper than any other phone model.

Cons:

Definitely this system is NOT for the technically 'faint of heart'. You need to get your hands dirty but once you do, no problem.

Reasons for choosing VoIP.ms

Ease of use and prices.

Reasons for switching to VoIP.ms

Move to voip was the initial driving factor. Initially tried Vonage but this system provided more enhanced features and control.

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