Zoiper 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zoiper

4.3

(111)

Pricing

Starting at €49.95 one time

About Zoiper

Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider. It aggregates contacts from various sources such as Outlook, Windows, Android, iOS and all incoming calls to create an address book. Text, voice and video communications are encrypted to prevent eavesdropping.

Zoiper can be integrated with customer relationship management (CRM) solutions, Outlook and Thunderbird plugins. The system also incorporates number recognition. Users can combine Zoiper’s dialer with other VoIP service providers or they can have multiple providers for different destinations in order to get a price bargain for each region.

Zoiper provides its own software development kit (SDK) for integrating its functionalities with any hardware or software. Other features include auto-answering, provisioning, call recording, jitter buffers, clock skew compensation and delay reduction. Support is provided via online forum and email.

Zoiper Screenshots

Zoiper Pricing and Plans

Starting price: €49.95 one time

Free Trial

Free Version

Zoiper 5 Pro

€49.95

flat rate, one time

Plan includes:

All Contacts in One Interface
Android
Free or Cheap Calls With Any Voip Provider
Improve the Efficiency of Your Communications
Ios
Linux
Runs on Multiple Platforms- Macos
Small Footprint
Unified Voip Communications
Windows

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Zoiper Features

Popular features found in Softphone
Caller ID
Caller Profiles
Call Logging
Call Recording
Call Routing
Video Conferencing
More features of Zoiper
Access Controls/Permissions
API
Auto-Dialer
Call Center Management
Call Transfer
Chat/Messaging
Conferencing
Contact Database
Contact Management
CRM
Customizable Branding
Data Import/Export
Interaction Tracking
Live Chat
Mobile Access
Multi-Channel Communication
Remote Access/Control
Reporting & Statistics
SMS Messaging
Softphone
Two-Way Audio & Video
Unified Communications
Video Support
Voice Mail

Zoiper Integrations

Nimble

Freshdesk

VICIdial

Zoiper User Reviews

Overall Rating

4.3

Ratings Breakdown

57%

25%

14%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.1

Functionality

4.2

Assem H.

Verified reviewer

Telecommunications

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed December 2022

Zoiper use

it was a good experience i had with zoiper as it made the connection with customer more easy and fast

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to call and contact other and quality of sound and connection

Cons:

zoiper access it the least thing i like

Renan S.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed July 2019

Zoiper softphone is a convenient global solution for all devices

2 years ago I had to find a suitable solution to manage my communications while traveling abroad. Zoiper is free or cheap on my opinion and provides globally a very good service. Like I said I had issues over slower networks from times to times but I guess it was more related to the networks. I would say if you need to setup a VOIP solution on different devices (Desktop, mobile...) Zoiper will do the job, it is worth to give it a try.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- It is quite easy to setup with your own SIP - I use Twilio myself and it works fluently - I had a few questions last year and I found out there is a forum for help. - There are some premium options, not expensive for a solo user. I don't know how it works for teams. - I can use it on my Windows laptop and my Android mobile

Cons:

- After more than 1 year and a half using the free version, It seems that if the network is a bit slow communications are not very good. I had sometimes troubles over Wifi but globally over 4G it is usually fine. - There are technical options for communications, networks, sound... not always very understandable for non-specialists I think.

Daniel A.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2018

Application of easy installation and management, to use VoIP telephony

In the modern era, where all communications travel through the network, they allow us connectivity through voice, which use resources that are currently of first necessity for both commercial use and personal use. It helps reduce equipment costs, since the software can be installed directly on the user's computer or on their smartphone. Mobility and versatility to establish communications from any geographical location with access to the internet. Compatibility with most operating systems, which means that costs are reduced by not having to change the infrastructure to operate, live simultaneously with other similar applications without conflict and you can set up accounts anywhere in the world.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It is a super agile softphone, easy to install and very easy to use. It fulfills the main objective of the application which is to provide an interface to use VoIP, in the comfort of the computer or on a smartphone. It has high availability and compatibility with different operating systems and is adaptable to the needs of each user. It does not require the implementation of a large infrastructure to be able to function and can be used both in the professional field and in the personal area.

Cons:

The free version has its limitations, but it complies with the minimum functions to be able to work. meets its objective and facilitates access to less experienced users. Sometimes it has connection failures with the main server, which is quickly resolved.

Emiliano Ariel V.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed June 2021

Superb App for Phone and nice for Desktop PC

I use zoiper on my own cell phone for make VOIP calls using a inexpensive VOIP service. Receiving and sending calls wihtout problems.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Lightweight for use on cell phone and desktop PC.

Cons:

I will like have a translation to another lenguages.

Jonathan A.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed February 2018

I have been able to make calls without problems, with the use of hands-free it listens better,

I have been able to make VoIP calls to different countries for work without problems, when I travel I have it in my mobile and can communicate using the internet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

242/5000 That you can use the free version and it works quite well, although the version that is paid has more features and improves communication, it can be installed on mobiles and pc, and you can make calls in conferences with very good audio.

Cons:

Sometimes the software has closed unexpectedly, but I simply open it and it works again. The screens are not as elegant as the others I've worked with.

kariuki p.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Zoiper review

Zoiper has been helpful softphone, no need to buy hardware phones at our organization. Getting it for free has been great and paying a little more amount for more features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy to integrate along multiple operating systems (Mac OS, windows etc). The audio quality is also okay, once installed users can easily use it without strain, also it doesn't annoy with unnecessary updates. Try it for your SIP/VoIP account

Cons:

The User Interface can be made more appealing to users. On my PC once I disconnect my headphones and get them back, the software doesn't switch the speakers to headphones you have to go to settings then audio to select speakers. Also can't use same account on multiple devices.

Mohamed M.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

Guaranteed software to keep connecting with customers

It's really fantastic as the business and its process have been enhanced.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features are easy to use and not complicated.

Cons:

The cost is a little bit kind of expensive.

Jebin P.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2022

Zoiper Review

Very happy with zoiper when using as softphone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good softphone which we can use with windows , android & iphone platform. its even available as free version.

Cons:

When using in smartphones, appication need to open always to get incoming call.

Reasons for switching to Zoiper

Because of poor voice quality.

Zyren Christian D.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed June 2021

Zoiper great tools for starters

As an IT support that handles overall IT related on our company, Zoiper really helps a lot, it was easy to setup and use. This app is a must have due to its affordability.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We can all agree that this software was so competent, it is easy to setup specially on my case as IT support. Some features are easy to handle with.

Cons:

Developer should give some focus on UI of this software, just to make sure end users can easily adapt on it. Nevertheless, this software functions really well.

Jonathan I.

Verified reviewer

Insurance

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2017

ZoiPer softphone does the trick

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ZoiPer has given us the ability to dial multiple phone numbers from the computer, opposed to dialing numbers on a traditional desk phone. Paired with our high-speed dialer software PIMSware, one sales agent can call up to five phone numbers simultaneously and the first one to pick up will be connected. We have used ZoiPer plainly for its VoIP ability, but I have noticed there are a lot more features with the mobile version. I have used it on a tablet for business communications, and it presents itself to be more professional than say Skype or Messenger.

Cons:

The appearance/design of ZioPer looks outdated. It is reminiscent of the mp3 player WINamp from decades ago. Other than that, I have no complaints of it's functionality.

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