# Best Softphone Software - 2026 Reviews & Pricing > Find the best VoIP Softphones Software for your organization. Compare top VoIP Softphones Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/voip/best-softphones-comparison --- [Home](https://www.softwareadvice.com/) / Softphone Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Softphone Software of 2026 Updated June 13, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Related Software Filter products 83 results ### Compare Products Showing 1 - 25 of 83 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [RingEX](https://www.softwareadvice.com/call-center/office-profile/) RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the ...[Read more about RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** ([1203 reviews](https://www.softwareadvice.com/call-center/office-profile/reviews/)) **16** recommendations Free trial Free version Integrations Integrations Dropbox Business Google Workspace +8 more +7 more +6 more RingEX's Best Rated Features 5.0Multi-Channel Communication See All RingEX's Worst Rated Features 3.36Reporting & Statistics See All [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. Our cloud p...[Read more about Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** ([41 reviews](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/reviews/)) **5** recommendations Free trial Free version Integrations Integrations Microsoft Teams Zoho CRM +6 more +5 more +4 more Ultatel Cloud Business Phone System's Best Rated Features 4.60VoIP Connection See All Ultatel Cloud Business Phone System's Worst Rated Features 4.14Call Logging See All [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group me...[Read more about Ringover](https://www.softwareadvice.com/voip/ringover-profile/) **4.7** ([876 reviews](https://www.softwareadvice.com/voip/ringover-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +37 more +36 more +35 more Ringover's Best Rated Features 5.0Live Chat See All Ringover's Worst Rated Features 4.0API See All [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It helps organ...[Read more about CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) **4.7** ([158 reviews](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +59 more +58 more +57 more CTM's Best Rated Features 5.0Alerts/Notifications See All CTM's Worst Rated Features 3.83Cross Channel Attribution See All [Global Call Forwarding](https://www.softwareadvice.com/voip/global-call-forwarding-profile/) Global Call Forwarding is a provider of toll-free, international, and local phone numbers. Buy virtual phone numbers from more ...[Read more about Global Call Forwarding](https://www.softwareadvice.com/voip/global-call-forwarding-profile/) **4.9** ([54 reviews](https://www.softwareadvice.com/voip/global-call-forwarding-profile/reviews/)) Free trial Free version Global Call Forwarding's Best Rated Features 4.90VoIP Connection See All Global Call Forwarding's Worst Rated Features 4.50Activity Dashboard See All [OnSIP](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/) OnSIP Hosted OnSIP Hosted VoIP by Junction Networks is a cloud-based phone solution that offers businesses across various indust...[Read more about OnSIP](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/) **4.7** ([78 reviews](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/reviews/)) Free trial Free version Integrations Integrations HubSpot CRM Zendesk Suite +2 more +1 more +0 more OnSIP's Best Rated Features 4.83VoIP Connection See All OnSIP's Worst Rated Features 4.0Call Recording See All [AVOXI](https://www.softwareadvice.com/voip/avoxi-profile/) AVOXI is a global communications provider specializing in cloud-based contact center and virtual number solutions. Their platfor...[Read more about AVOXI](https://www.softwareadvice.com/voip/avoxi-profile/) **4.8** ([59 reviews](https://www.softwareadvice.com/voip/avoxi-profile/reviews/)) Free trial Free version Integrations Integrations Salesforce Sales Cloud Microsoft Teams +24 more +23 more +22 more AVOXI's Best Rated Features 4.74Reporting/Analytics See All AVOXI's Worst Rated Features 4.74Reporting/Analytics See All [VirtualPBX](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/) VirtualPBX is a cloud-based phone solution that caters to all-sized businesses. VirtualPBX enables companies to streamline and i...[Read more about VirtualPBX](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/) **4.7** ([38 reviews](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#reviews)) Free trial Free version Integrations Integrations Slack Trello +12 more +11 more +10 more VirtualPBX's Best Rated Features 4.55Voice Mail See All VirtualPBX's Worst Rated Features 3.50Call Center Management See All [TalkChief](https://www.softwareadvice.com/call-center/talkchief-profile/) TalkChief isn't just a business phone system; it's your partner in enhancing communication for call centers, startups, enterpris...[Read more about TalkChief](https://www.softwareadvice.com/call-center/talkchief-profile/) **4.9** ([18 reviews](https://www.softwareadvice.com/call-center/talkchief-profile/#reviews)) Free trial Free version Integrations Integrations Zoho CRM HubSpot CRM +4 more +3 more +2 more TalkChief's Best Rated Features 5.0Mobile Access See All TalkChief's Worst Rated Features 4.86Call Center Management See All [Zoom Phone](https://www.softwareadvice.com/voip/zoom-phone-profile/) Zoom Phone is a VoIP solution designed to help businesses in education, finance, healthcare and government sectors connect and c...[Read more about Zoom Phone](https://www.softwareadvice.com/voip/zoom-phone-profile/) **4.5** ([244 reviews](https://www.softwareadvice.com/voip/zoom-phone-profile/reviews/)) Free trial Free version Zoom Phone's Best Rated Features 4.77Voice Mail See All Zoom Phone's Worst Rated Features 3.63SIP Trunking See All [Cloud Softphone](https://www.softwareadvice.com/voip/acrobits-profile/) Acrobits is a cloud-based softphone solution, which helps small to large businesses configure, develop and deploy communications...[Read more about Cloud Softphone](https://www.softwareadvice.com/voip/acrobits-profile/) **4.7** ([10 reviews](https://www.softwareadvice.com/voip/acrobits-profile/#reviews)) Free trial Free version Integrations Integrations Ivanti Neurons for MDM +0 more +0 more +0 more Cloud Softphone's Best Rated Features 4.86VoIP Connection See All Cloud Softphone's Worst Rated Features 4.83Call Routing See All [UniVoIP](https://www.softwareadvice.com/voip/officeconnect-profile/) Cloud Voice for Microsoft Teams from UniVoIP Why Use Microsoft Teams as a Phone System? ● You already have M365, so maximize ...[Read more about UniVoIP](https://www.softwareadvice.com/voip/officeconnect-profile/) **4.7** ([20 reviews](https://www.softwareadvice.com/voip/officeconnect-profile/#reviews)) Free trial Free version [Vodia PBX](https://www.softwareadvice.com/call-center/vodia-profile/) Vodia PBX is a hybrid VoIP PBX solution that caters to businesses in industries like healthcare, education, call centers and hos...[Read more about Vodia PBX](https://www.softwareadvice.com/call-center/vodia-profile/) **4.7** ([16 reviews](https://www.softwareadvice.com/call-center/vodia-profile/reviews/)) Free trial Free version Integrations Integrations Slack WhatsApp +19 more +18 more +17 more [Unitel Voice](https://www.softwareadvice.com/voip/unitel-voice-profile/) Unitel Voice is the business builder's phone system. It lets you run your business from anywhere using any device. Easy to set u...[Read more about Unitel Voice](https://www.softwareadvice.com/voip/unitel-voice-profile/) **4.6** ([65 reviews](https://www.softwareadvice.com/voip/unitel-voice-profile/reviews/)) Free trial Free version Unitel Voice's Best Rated Features 4.91Call Transfer See All Unitel Voice's Worst Rated Features 3.83SMS Messaging See All [Tragofone](https://www.softwareadvice.com/voip/tragofone-profile/) Tragofone stands at the forefront of modern communication solutions, offering a highly adaptable VoIP softphone application desi...[Read more about Tragofone](https://www.softwareadvice.com/voip/tragofone-profile/) **5.0** ([6 reviews](https://www.softwareadvice.com/voip/tragofone-profile/#reviews)) Free trial Free version Integrations Integrations Microsoft Teams Zoho CRM +4 more +3 more +2 more Tragofone's Best Rated Features 4.83VoIP Connection See All Tragofone's Worst Rated Features 4.83VoIP Connection See All [Telzio](https://www.softwareadvice.com/call-center/telzio-profile/) Telzio is a cloud communications provider that offers small business phone system. It includes trunking that allows professional...[Read more about Telzio](https://www.softwareadvice.com/call-center/telzio-profile/) **4.5** ([35 reviews](https://www.softwareadvice.com/call-center/telzio-profile/reviews/)) Free trial Free version Telzio's Best Rated Features 5.0Alerts/Notifications See All Telzio's Worst Rated Features 4.71Chat/Messaging See All [RingRx](https://www.softwareadvice.com/product/450761-RingRx/) RingRx is a phone system designed for modern healthcare providers. It supports healthcare professionals with HIPAA-compliant voi...[Read more about RingRx](https://www.softwareadvice.com/product/450761-RingRx/) **5.0** ([1 reviews](https://www.softwareadvice.com/product/450761-RingRx/#reviews)) Free trial Free version [metricVOICE](https://www.softwareadvice.com/voip/metricvoice-profile/) Cloud Hosted Phone, VoIP & UCaaS- metricVOICE by Fastmetrics. Smarter communications from $15 per month. Connect how you work, ...[Read more about metricVOICE](https://www.softwareadvice.com/voip/metricvoice-profile/) **5.0** ([1 reviews](https://www.softwareadvice.com/voip/metricvoice-profile/#reviews)) Free trial Free version Integrations Integrations Jira Microsoft 365 +35 more +34 more +33 more [PiPcall](https://www.softwareadvice.com/voip/pipcall-profile/) PiPcall is a VoIP phone system for the everywhere office that delivers consistency and quality calls in any location on any devi...[Read more about PiPcall](https://www.softwareadvice.com/voip/pipcall-profile/) **4.4** ([12 reviews](https://www.softwareadvice.com/voip/pipcall-profile/#reviews)) Free trial Free version Integrations Integrations HubSpot CRM Zendesk Suite +7 more +6 more +5 more [GoTo Connect](https://www.softwareadvice.com/product/2766-GoTo-Connect/) GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system ...[Read more about GoTo Connect](https://www.softwareadvice.com/product/2766-GoTo-Connect/) **4.5** ([669 reviews](https://www.softwareadvice.com/product/2766-GoTo-Connect/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +5 more +4 more +3 more GoTo Connect's Best Rated Features 4.71Call Recording See All GoTo Connect's Worst Rated Features 3.50Live Chat See All [CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/) CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It simplifies...[Read more about CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/) **4.4** ([268 reviews](https://www.softwareadvice.com/voip/cloudtalk-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +26 more +25 more +24 more CloudTalk's Best Rated Features 4.60Call Logging See All CloudTalk's Worst Rated Features 3.0Online Voice Transmission See All [Unified Communications as a Service (UCaaS)](https://www.softwareadvice.com/voip/ip-phone-system-profile/) Evolve IP is a cloud-based IP phone and collaboration solution suitable for businesses with over 50 employees. It caters to mult...[Read more about Unified Communications as a Service (UCaaS)](https://www.softwareadvice.com/voip/ip-phone-system-profile/) **4.4** ([49 reviews](https://www.softwareadvice.com/voip/ip-phone-system-profile/#reviews)) Free trial Free version Integrations Integrations Salesforce Sales Cloud Microsoft 365 +7 more +6 more +5 more Unified Communications as a Service (UCaaS)'s Best Rated Features 4.56Call Routing See All Unified Communications as a Service (UCaaS)'s Worst Rated Features 4.17Call Transfer See All [Zoiper](https://www.softwareadvice.com/voip/zoiper-profile/) Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP integrators, mob...[Read more about Zoiper](https://www.softwareadvice.com/voip/zoiper-profile/) **4.3** ([113 reviews](https://www.softwareadvice.com/voip/zoiper-profile/reviews/)) Free trial Free version Integrations Integrations Freshdesk Nimble +2 more +1 more +0 more Zoiper's Best Rated Features 4.63Caller ID See All Zoiper's Worst Rated Features 3.60Video Conferencing See All [Revenue.io](https://www.softwareadvice.com/transcription/ringdna-profile/) Revenue.io is a VoIP solution that helps sales teams by providing voice communication and an automated dialer. It is a cloud-bas...[Read more about Revenue.io](https://www.softwareadvice.com/transcription/ringdna-profile/) **4.3** ([18 reviews](https://www.softwareadvice.com/transcription/ringdna-profile/reviews/)) Free trial Free version Integrations Integrations Salesforce Sales Cloud Zoom Workplace +8 more +7 more +6 more [Linphone](https://www.softwareadvice.com/voip/linphone-profile/) Linphone is an on-premise and web-based voice over internet protocol (VoIP) system, which helps businesses in industries such as...[Read more about Linphone](https://www.softwareadvice.com/voip/linphone-profile/) **4.0** ([15 reviews](https://www.softwareadvice.com/voip/linphone-profile/reviews/)) Free trial Free version 1 [2](https://www.softwareadvice.com/voip/best-softphones-comparison/?page=2)[3](https://www.softwareadvice.com/voip/best-softphones-comparison/?page=3)[4](https://www.softwareadvice.com/voip/best-softphones-comparison/?page=4) ## Popular Comparisons [ Ringover vs RingEX ](https://www.softwareadvice.com/call-center/office-profile/vs/ringover/)[ 3CX vs GoTo Connect ](https://www.softwareadvice.com/compare/2766-GoTo-Connect/vs/4936-3cx-phone-system/)[ LiveAgent vs Aircall ](https://www.softwareadvice.com/call-center/aircall-profile/vs/liveagent/)[ Zoom Phone vs Grasshopper ](https://www.softwareadvice.com/voip/grasshopper-profile/vs/zoom-phone/)[ JustCall vs CloudTalk ](https://www.softwareadvice.com/voip/cloudtalk-profile/vs/justcall/)[ CTM vs Zoiper ](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/vs/zoiper/)[ Squaretalk vs Bria ](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/vs/xlite/) ## Your Guide to Top Softphone Software, November 2023 Software Advice uses reviews from real software users to highlight the top-rated Softphone products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) - [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) - [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) - [ULTATEL Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) - [Global Call Forwarding](https://www.softwareadvice.com/voip/global-call-forwarding-profile/) - G12 Communications - [Acefone](https://www.softwareadvice.com/cloud-communication/acefone-profile/) - [Ricochet360](https://www.softwareadvice.com/voip/ricochet360-profile/) - [OnSIP](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/) - [CallTrackingMetrics](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) - [GoTo Connect](https://www.softwareadvice.com/voip/goto-connect-profile/) - [RingCX](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/) - [JustCall](https://www.softwareadvice.com/call-center/justcall-profile/) - [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) - [CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/) - [Aircall](https://www.softwareadvice.com/call-center/aircall-profile/) - [Grasshopper](https://www.softwareadvice.com/voip/grasshopper-profile/) - [OpenPhone](https://www.softwareadvice.com/voip/openphone-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. With the vast number of VoIP softphone products on the market, choosing the right solution for your phone system can be daunting. (Technically, all softphones are for [VoIP service](https://www.softwareadvice.com/voip/business-phone-service-comparison/), since they’re essentially software for placing calls over the Internet.) To help make your decision easier, we’ve compiled this guide. We’ll outline the common features of softphones and give a rundown of popular products to help you make the right decision for your business. We’ll look at: [What Is a VoIP Softphone?](#WhatIsaVoIPSoftphone) [Common Functions of VoIP Softphones](#CommonFunctionsofVoIPSoftphones) [Benefits of VoIP Softphones](#BenefitsofVoIPSoftphones) [Vendor Landscape](#VendorLandscape) [Crucial Considerations for Buyers](#CrucialConsiderationsforBuyers) ## What Is a VoIP Softphone? The name says it all: software phone. Softphones are software applications that run on devices (laptops, smartphones, tablets etc.) with Internet connections and allow you to make and receive calls. Softphones are thus designed for Internet phone service, commonly known as Voice over Internet Protocol (VoIP), rather than traditional phone service. A VoIP softphone is perhaps easiest to understand when compared to an IP phone i.e., a hardware office phone designed to make calls over the Internet using a [business VoIP](https://www.softwareadvice.com/voip/) service rather than traditional land lines. Both IP phones and softphones serve as endpoints to which VoIP phone systems connect calls, but one is software and the other is hardware. Some businesses choose to deploy softphones rather than hardware phones as phone system extensions. For instance, if your employees work remotely, it makes more sense to connect the phone system to applications on their laptops than to desk phones in an office they rarely see. Additionally, you can deploy softphones alongside desk phones and connect the same extension to both endpoints. This gives your employees more flexibility in their communications options. Softphone-only deployments are gaining in popularity and can also help keep the costs of switching to VoIP down, since IP phones can be expensive. ## Common Functions of VoIP Softphone Software VoIP softphones often include the following core capabilities: **Voice calling** The key functionality of softphones. Make and receive calls through your Internet connection. **Video calling** Place and receive video calls on devices with cameras. (Note that video calling is not the same as video conferencing, which frequently requires a more advanced application.) **Call history** Track incoming and outgoing calls. **Voicemail** Let callers leave voice messages when you’re not available. Listen to voice messages and return calls. **On-demand call recording** Users can frequently initiate on-demand call recording from the softphone user interface (UI). **Directory of contacts/presence** Just like your smartphone, a softphone has a directory of contacts. The difference is that softphones also generally display which contacts are currently online (a feature known as presence). **Call transferring** Softphones allow you to transfer calls to contacts in your organization. **Click-to-dial** Because softphones are installed on your device, they allow you to click on links on web pages and in emails in order to place calls automatically, without touching a keypad or picking up a receiver. More advanced softphones offer a smorgasbord of features beyond these basic capabilities, and are known as unified communications (UC) clients. Generally, these clients are offered directly via the vendor of your phone system or [UC system](https://www.softwareadvice.com/voip/ucaas-comparison/), whereas softphones are commonly offered by third-party vendors. If you’re just looking for basic inbound and outbound calling capabilities, a softphone will generally be enough, while UC clients are for supporting advanced communications like multi-party video conferencing on smartphones and tablets. ## Benefits of VoIP Softphones There are many benefits of choosing a softphone over, or in addition to hardphones: - **Reduce costs by reducing hardware.** Softphone software gives you the option to forego traditional office phones. You’ll save money by not having to buy extra hardware in the first place. - **Integrate with computer systems.** Because softphones use your local computer network, they also integrate with your existing computer-based systems. Many softphone applications, including the ones mentioned above, can integrate with contact databases such as Outlook, Thunderbird and Mac address books. Softphones with click-to-dial allow you to place calls from your customer relationship management (CRM) software, Web browser or accounting system. This is a highly useful feature for call center agents and other employees that have to place lots of outbound calls (e.g those in accounts receivable). - **Place calls through Wi-Fi.** Normally, when you make a call with your cellphone, it goes over a cellular network and you have to pay per-minute rates as well as prohibitively expensive roaming fees if you’re out of range of your providers’ network. Softphones allow you to place calls over a Wi-FI internet connection, so you bypass the cellular network and avoid per-minute rates and roaming charges. You still need to pay for the data connection or the Wi-Fi connection unless it’s public. This feature results in significant savings for employees who travel abroad frequently. ## The Vendor Landscape There are both free and paid softphones on the market. To help you determine which softphone solution is right for you, let’s take a look at a few popular products. **3CX.** [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) offers both cloud and on-premise business phone systems. Manage calls from your desktop and use your computer to make and receive calls. 3CX has softphones for both Windows and Mac, and it includes native Session Initiation Protocol (SIP) apps for Android and iOS. _3CX softphone for Mac_ **Bria X-Lite.** One of [Bria X-Lite’s](https://www.softwareadvice.com/voip/xlite-profile/) most attractive qualities is that it’s free. Several softphone vendors offer “freemium” versions that may have only limited functionalities and/or be supported by ads. Bria X-Lite includes functionalities for voice and video calls, instant messaging and voicemail support. This free solution is meant to act as a stepping stone to the paid option, Bria 4. It is compatible with Windows and Mac systems. _Bria X-Lite softphone, video calling and chat_ **Zoiper.** Another notable option on the market is [Zoiper](https://www.softwareadvice.com/voip/zoiper-profile/). Along with voice and video calling, it offers call recording, call transfer and auto-answering. It also has native conferencing, so you can conduct conference calls without relying on a third-party service. It works on Windows, Mac and Linux systems. _Zoiper video calling_ ## Crucial Considerations for Buyers **Free vs. paid softphones.** Many softphone vendors offer what are called “freemium” clients (e.g., Bria X-Lite) to encourage customers to eventually pay to upgrade. Some freemium products rely heavily on advertisements within the application to stay free. These clients can work well for smaller companies or companies with limited needs. However, larger enterprises or those seeking more complex functionalities will need a more advanced client. Phone system/headset compatibility. The #1 factor that should guide your choice of a softphone is compatibility. The softphone needs to be supported by your phone system, so check with your vendor or your vendor’s channel partner about this issue. Most major vendors list compatible softphones on their websites or in product literature. Additionally, if you’re planning to use the softphone in conjunction with a headset in a call center environment, you need to ensure that the softphone is also compatible with the specific brand of headset you’re using. **Softphone platforms.** Softphones are trending toward OS agnosticism. Users want apps that run on Windows, Mac and Linux, as well as on smartphone operating systems such as Android and iOS. Thus, many providers are now offering their products on many different platforms, and they’re developing mobile clients. ### Related Softphone Software - [Call Center Software](https://www.softwareadvice.com/call-center/) - [Mobility Software](https://www.softwareadvice.com/mobility/) - [Remote Work Software](https://www.softwareadvice.com/remote-work/) - [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/) - [VoIP Software](https://www.softwareadvice.com/voip/)