---
title: "Best Web Conferencing Software - 2026 Reviews & Pricing"
description: "Find the best Conference Calling Software for your organization. Compare top Conference Calling Software systems with customer reviews, pricing, and free demos."
source_url: "https://www.softwareadvice.com/voip/conference-calling-comparison/"
page_type: "subcategory"
language: "en"
---

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Web Conferencing Software

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

# Best Web Conferencing Software of 2026

Updated August 20, 2026

On this page

1.  Popular Comparisons
2.  Buyers Guide
3.  Related Software

Filter products

185 results

### Compare Products

Showing 1 - 25 of 185 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    

### Compare Products

Sort by

**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### Product: RingEX

[RingEX](https://www.softwareadvice.com/call-center/office-profile/)

4.24

[(1205)](https://www.softwareadvice.com/call-center/office-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling. RingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones. The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs. RingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help.... [Read more](https://www.softwareadvice.com/call-center/office-profile/)

### What users love

-   Flexible calling and device options
-   Intuitive and simple interface
-   Rich feature set and customization

### To take in mind

-   Slow and unhelpful support experience
-   Inconsistent call reliability and bugs
-   Opaque contracts and hidden fees

### Best rated features:

Virtual Call Center

5.0

Multi-Channel Communication

5.0

Event Triggered Actions

5.0

Monitoring

5.0

### Worst rated features:

Virtual Extensions

1.0

Role-Based Permissions

2.0

[See all features](https://www.softwareadvice.com/call-center/office-profile/#key-features)

### Core

$30.00/month

$20/month when paid annually.

### Advanced

$35.00/month

$25/month when paid annually.

### Ultra

$45.00/month

$35/month when paid annually.

[See full pricing details](https://www.softwareadvice.com/call-center/office-profile/#pricing-and-plans)

### Product: Ultatel Cloud Business Phone System

[Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/)

4.66

[(41)](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. Our cloud platform brings together phone, video, messaging, texts and business apps, allowing people to connect, meet, and exchange information on any device. We are passionate about using our technology and experience to help businesses address the challenges that matter to them, with an enterprise-grade platform that delivers exceptional service and 99.999% uptime.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/)

### Best rated features:

Call Transcription

5.0

Activity Dashboard

5.0

Call Conferencing

5.0

Two-Way Audio & Video

5.0

### Worst rated features:

Collaboration Tools

3.0

Communication Management

3.0

Online Voice Transmission

3.4

[See all features](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#key-features)

### Essential

$18.00/month

Ideal for: Teams & businesses needing reliable, high-quality calling with core AI insights like voicemail transcription and basic call analysis to enhance communication efficiency. Focus on: Crystal-clear voice, essential messaging, and foundational AI to understand your conversations better.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans)

### Premium

$24.00/month

Ideal for: Businesses seeking robust collaboration tools, deeper call intelligence through a broader AI suite, and enhanced productivity features for everyday operations. Focus on: Advanced call management, integrated AI for sentiment & topic analysis, and seamless team collaboration across devices.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans)

### Ultimate

$34.00/month

Ideal for: Organizations requiring the most advanced AI capabilities for comprehensive conversational intelligence, enterprise-grade control, premium integrations, and top-tier support. Focus on: Maximizing operational efficiency with a full suite of AI tools, real-time analytics, extensive customization, and strategic communication insights.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans)

### Product: Zoom Workplace

[Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/)

4.64

[(14660)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/)

Best for:Enterprise businesses

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.... [Read more](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/)

### What users love

-   Robust meeting management features
-   Intuitive and accessible interface
-   Reliable video collaboration platform

### To take in mind

-   Limited free plan and high costs
-   Occasional video quality issues
-   Connectivity and resource demands

### Best rated features:

Productivity Tools

5.0

Call Recording

5.0

Activity/News Feed

5.0

Search/Filter

5.0

[See all features](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/#key-features)

### Product: Livestorm

[Livestorm](https://www.softwareadvice.com/voip/livestorm-profile/)

4.69

[(399)](https://www.softwareadvice.com/voip/livestorm-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform enables organizations to create professional video engagements that can be easily managed in one place. Livestorm is a browser-based platform that doesn't require a download, or setup. You can use Livestorm for on-demand, live, or pre-recorded meetings or events. Livestorm supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Our seamless integration with tools like Pipedrive and Intercom helps you manage all your insights in one place.... [Read more](https://www.softwareadvice.com/voip/livestorm-profile/)

### Best rated features:

Audio Calls

5.0

Presentation Tools

5.0

Search/Filter

5.0

Calendar Sync

5.0

### Worst rated features:

Engagement Tracking

1.0

User Management

3.0

Annotations

3.0

Private Chat

4.0

[See all features](https://www.softwareadvice.com/voip/livestorm-profile/#key-features)

### Free

$0.00

### Pro

$110.00/month

This plan is available at $110/month (billed monthly) or at $88/month (billed annually).

### Business

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/voip/livestorm-profile/#pricing-and-plans)

### Product: Zoho Meeting

[Zoho Meeting](https://www.softwareadvice.com/remote-support/zoho-meeting-profile/)

4.61

[(945)](https://www.softwareadvice.com/remote-support/zoho-meeting-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Zoho Meeting is an online video conferencing solution suitable for single users as well as small to large-sized organizations. The solution can be used to host product launches, sales presentations, webinars, user education and online meetings. Zoho Meeting allows users to instantly create secure online meetings with remote audiences using any computer operating system or any browser. Due to its browser-based technology, users don’t have to download any software or perform any installation to join the meeting. It is compatible with any browser and operating system. Zoho Meeting enables the audience to join the online meeting directly from users’ websites using an embedded meeting widget. Users can also create audio conferencing through online voice calls from the computer or toll-based conference calls from the phone. Zoho meeting allows users to send meeting invitation in 19 languages and schedule meetings based on audience timezone settings.... [Read more](https://www.softwareadvice.com/remote-support/zoho-meeting-profile/)

### What users love

-   Intuitive and user-friendly interface
-   Accessible and reliable meetings
-   Straightforward learning and webinars

### To take in mind

-   Audio and video limitations
-   Lag and slow responsiveness

### Best rated features:

Email Reminders

5.0

Survey/Poll Management

5.0

On-Demand Webinars

5.0

Video Support

5.0

### Worst rated features:

Real-time Broadcasting

3.8

[See all features](https://www.softwareadvice.com/remote-support/zoho-meeting-profile/#key-features)

### Meeting Standard

$2.00/month

10 to 250 meeting participants

### Meeting Professional

$3.00/month

10 to 250 meeting participants

### Webinar Standard

$9.00/month

25 to 5,000 webinar attendees

[See full pricing details](https://www.softwareadvice.com/remote-support/zoho-meeting-profile/#pricing-and-plans)

### Product: LiveWebinar

[LiveWebinar](https://www.softwareadvice.com/video-conferencing/livewebinar-profile/)

4.69

[(215)](https://www.softwareadvice.com/video-conferencing/livewebinar-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily perform online events for their audiences. It lets the users utilize features like presentations, screen sharing, and broadcasting to Facebook, YouTube, Vimeo, Periscope, external media sources, and other social media platforms. Companies are able to fully customize their account branding - change logos, room colors, design layouts, as well as create personalized registration forms to match their business' brand identity, and control email delivery and report designs. LiveWebinar also offers user engagement features like polls and surveys, voting, and Call To Action. With LiveWebinar, organizations can analyze audience engagement delivering valuable insights, and record sessions in HD, using it later for analysis or as an Evergreen Webinar. The software integrates with multiple marketing automation and CRM tools to help generate insights into meeting and webinar statistics. Data derived from events, sessions, and phone bridge meetings are used to generate reports with detailed information on participants, devices used, attendance, location of attendees, and session timings. Reports can be downloaded in multiple formats such as CSV, XLS, and PDF. Try LiveWebinar if you need a webinar platform tailored to your needs!... [Read more](https://www.softwareadvice.com/video-conferencing/livewebinar-profile/)

### Best rated features:

Activity Dashboard

5.0

Document Storage

5.0

Audience Engagement

5.0

Video Call Recording

5.0

### Worst rated features:

Calendar Sync

2.0

Breakout Rooms

3.0

Customizable Branding

3.9

User Management

4.0

[See all features](https://www.softwareadvice.com/video-conferencing/livewebinar-profile/#key-features)

### Product: Vectera

[Vectera](https://www.softwareadvice.com/voip/vectera-profile/)

4.79

[(106)](https://www.softwareadvice.com/voip/vectera-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Vectera is a meeting management solution, which helps businesses streamline processes related to appointment scheduling, video conferencing, communication management and more. The platform enables organizations to create encrypted video rooms for clients, facilitating interaction tracking, document sharing and recording. Vectera comes with white-label capabilities, which allow enterprises to personalize the interface using a custom logo, colors and themes to establish brand identity. Features of the solution include annotations, notes and contact synchronization, co-browsing, whiteboarding, video recording, conversation recording and more. Additionally, users can utilize screen-sharing functionality to discuss presentations/contracts, give demos and take notes for reference. Vectera supports integration with various third-party applications such as G Suite, Microsoft Office 365, Dropbox, Google Drive, iCloud and more. It is available on monthly subscriptions and support is extended via email, FAQs, documentation and other online measures.... [Read more](https://www.softwareadvice.com/voip/vectera-profile/)

### Best rated features:

Online Booking

5.0

Confirmations/Reminders

5.0

Presentation Streaming

5.0

Meeting Management

5.0

### Worst rated features:

Two-Way Audio & Video

3.0

File Sharing

3.0

HD Audio/Video

3.3

Video Conferencing

4.0

[See all features](https://www.softwareadvice.com/voip/vectera-profile/#key-features)

### Free

$0.00/month

This is a free plan.

### Pro

$9.99/month

The plan offers a 14-day free trial.

### Business

$21.99/month

The plan offers a 14-day free trial.

[See full pricing details](https://www.softwareadvice.com/voip/vectera-profile/#pricing-and-plans)

### Product: Pexip Connect

[Pexip Connect](https://www.softwareadvice.com/voip/pexip-profile/)

4.84

[(62)](https://www.softwareadvice.com/voip/pexip-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Pexip Connect simplifies video collaboration for any meeting room & modernizes your existing hardware infrastructure. To help alleviate user complexity, and expand the possibilities of your current video conference meeting rooms, Pexip has put together a device-based licensing bundle called Pexip Connect which encompasses everything you need to connect your video conferencing rooms and make hosting and joining video meetings a pain-free experience. Modern workspaces are filled with video-capable meeting and digital collaboration platforms. Pexip bridges the gaps between these platforms. With Pexip's interop solutions you can seamlessly join Microsoft Teams or Google Meet meetings with third-party video conferencing systems and integrate with your existing video hardware, workflows, and platforms.... [Read more](https://www.softwareadvice.com/voip/pexip-profile/)

### Best rated features:

Real-Time Chat

5.0

Screen Sharing

5.0

Two Way Audio & Video

5.0

Presentation Streaming

5.0

### Worst rated features:

Collaboration Tools

4.0

[See all features](https://www.softwareadvice.com/voip/pexip-profile/#key-features)

### Product: LoopUp

[LoopUp](https://www.softwareadvice.com/voip/loopup-profile/)

4.61

[(127)](https://www.softwareadvice.com/voip/loopup-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

LoopUp helps multinational enterprises consolidate how they buy and manage their global Microsoft Teams telephony, offering phone numbers and full cloud-based, PSTN-replacement service in more than 100 countries around the world. We liberate multinationals from the frustrations, complexities and inefficiencies of working with multiple regional carriers, each with their own contracts, pricing, support teams and management portals. LoopUp offers a single and consistent global solution, combining design, deployment, service delivery and support – provided globally and all integrated with Microsoft Teams. LoopUp is headquartered in London with operations around the world.... [Read more](https://www.softwareadvice.com/voip/loopup-profile/)

### Best rated features:

Video Chat

5.0

Screen Sharing

5.0

Third-Party Integrations

5.0

Meeting Management

5.0

### Worst rated features:

Interaction Tracking

4.0

[See all features](https://www.softwareadvice.com/voip/loopup-profile/#key-features)

### Enterprise

Custom

Pricing available upon request

LoopUp provides flexible, tailored pricing designed to fit each customer’s needs. Our model scales with your business, offering a cost-effective way to modernize global telephony without overpaying for unused services.... [Read more](https://www.softwareadvice.com/voip/loopup-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/voip/loopup-profile/#pricing-and-plans)

### Product: Glisser

[Glisser](https://www.softwareadvice.com/voip/glisser-profile/)

4.66

[(90)](https://www.softwareadvice.com/voip/glisser-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Glisser is an audience engagement solution that helps organizations manage virtual meetings, live events, courses and more. The audience Q&A and live polling modules enable users to raise queries, give feedback and visualize opinions, among other collaboration activities. Glisser allows attendees to remove and download slide-specific digital notes while streaming live presentations. It enables users to customize the platform as per business requirements by adding logos, colors, themes and more. Administrators can configure permission rights, passwords and unique identifiers, restricting users to access specific sessions or the entire event. Additionally, the audience lottery functionality lets presenters set up prize incentives for respondents across surveys or post-session feedback forms. Glisser facilitates integration with several third-party learning management systems (LMS) and customer relationship management (CRM) solutions. Pricing is available on request and support is extended via live chat, phone, documentation and other measures.... [Read more](https://www.softwareadvice.com/voip/glisser-profile/)

### Best rated features:

Presentation Streaming

5.0

Real-time Broadcasting

5.0

Remote Access/Control

5.0

Mobile Access

5.0

### Worst rated features:

Reporting/Analytics

4.0

[See all features](https://www.softwareadvice.com/voip/glisser-profile/#key-features)

### Basic

$1,299.00/month

[See full pricing details](https://www.softwareadvice.com/voip/glisser-profile/#pricing-and-plans)

### Product: MeetFox

[MeetFox](https://www.softwareadvice.com/voip/meetfox-profile/)

4.63

[(64)](https://www.softwareadvice.com/voip/meetfox-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

MeetFox is an all-in-one solution that lets you schedule online meetings and in-person appointments. Enjoy a frictionless meeting experience with scheduling, integrated video calling and instant payments in one simple app. A customized booking page to schedule meetings can be created in just a few clicks and shared with clients via a link or embedded into any website with a single line of code. Google Calendar or Microsoft Outlook Calendar synchronizations allow for availabilities to be shown in real-time while maintaining time-zone accuracy. Clients can pick time slots and receive instant confirmations as well as SMS and email meeting reminders. While third-party video apps can be added to the MeetFox workflow, MeetFox also offers a fully integrated, in-browser video meeting solution with screen sharing, file sharing, chat and recording capabilities. Even the video calling solution can be fully branded and embedded on existing websites. Service providers can charge for meetings with instant payments during the booking process. Automatically generate and sends invoices to clients and receive payments instantly. MeetFox integrates with several third-party platforms, such as Stripe, WordPress, Microsoft Outlook, Google Calendar, Zapier, and more. Pricing is available on a monthly or annual subscription and support is offered 24/7 via chat, phone and email.... [Read more](https://www.softwareadvice.com/voip/meetfox-profile/)

### Best rated features:

Mobile Access

5.0

Calendar Management

5.0

HD Audio/Video

5.0

Private Chat

5.0

### Worst rated features:

Live Chat

1.0

Brand Management

2.0

Meeting Management

2.5

Video Chat

2.5

[See all features](https://www.softwareadvice.com/voip/meetfox-profile/#key-features)

### Free

$0.00/month

Get your own MeetFox page and enable your clients to easily schedule meetings with you.

### Pro

$15.00/month

Personalize the entire experience for your clients with countless features and customizations.

### Premium

$42.00/month

All the tools you need to run your business from one platform only including unlimited video meetings.... [Read more](https://www.softwareadvice.com/voip/meetfox-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/voip/meetfox-profile/#pricing-and-plans)

### Product: ClickMeeting

[ClickMeeting](https://www.softwareadvice.com/lms/clickmeeting-profile/)

4.49

[(181)](https://www.softwareadvice.com/lms/clickmeeting-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

ClickMeeting is a browser-based webinar solution, that brings the power of webinars and video conferencing to organizations of any size, or freelancers. It improves team collaboration, boosts effective communication, and makes online teaching simple. The software requires no installation and works on all devices and operating systems. Keeping user data secure and compliant with EU GDPR regulations is an important part of the platform. ClickMeeting is suitable for freelancers and organizations of all types: from micro-businesses to international enterprises. It primarily supports Marketing, Sales, Education, HR & Trainings.... [Read more](https://www.softwareadvice.com/lms/clickmeeting-profile/)

### Best rated features:

Document Storage

5.0

Survey/Poll Management

5.0

Template Management

5.0

Presenter Control Management

5.0

### Worst rated features:

Video Editing

3.0

Interactive Content

3.0

Contact Management

4.0

[See all features](https://www.softwareadvice.com/lms/clickmeeting-profile/#key-features)

### 14 days Free Trial

$0.00

Up to 25 attendees.

### Live

$32.00/month

For 50 to 1000 attendees.

### Automated

$48.00/month

For 50 to 1000 attendees.

[See full pricing details](https://www.softwareadvice.com/lms/clickmeeting-profile/#pricing-and-plans)

### Product: ConexED

[ConexED](https://www.softwareadvice.com/voip/conexed-profile/)

4.63

[(96)](https://www.softwareadvice.com/voip/conexed-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

ConexED is a cloud-based solution designed to assist students and faculties at higher education institutions and small to midsize businesses with appointment scheduling, video meeting and team communication. Features include remote access, engagement metrics, screen sharing, whiteboarding, instant messaging and registration management. The platform allows users to schedule video conferences, record sessions, share documents and generate custom reports to track task progress. Trainees can utilize its interactive kiosk to check-in/cancel appointments, view wait time and receive text alerts. With its virtual classroom feature, students can attend lectures remotely, collaborate with peers and interact with mentors in real-time. ConexED offers both API-based and in-built integrations with third-party applications such as Peoplesoft, Google Docs, Microsoft Office 365, Box.com, YouTube and more. It comes with a mobile application for iOS. Pricing for the solution is available on request and support is provided via phone, email and documentation.... [Read more](https://www.softwareadvice.com/voip/conexed-profile/)

### Best rated features:

Multi-Location

5.0

Host Controls

5.0

Interactive Whiteboard

5.0

Orientation Workflow Management

5.0

[See all features](https://www.softwareadvice.com/voip/conexed-profile/#key-features)

### Basic

$0.01/year

[See full pricing details](https://www.softwareadvice.com/voip/conexed-profile/#pricing-and-plans)

### Product: FreeConferenceCall.com

[FreeConferenceCall.com](https://www.softwareadvice.com/collaboration/freeconferencecall-profile/)

4.55

[(376)](https://www.softwareadvice.com/collaboration/freeconferencecall-profile/reviews/)

Best for:Call Conferencing

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

FreeConferenceCall.com is a conferencing platform offering audio calls, video meetings, and screen sharing for remote communication. It serves a wide range of users, including businesses, educators, nonprofit organizations, and remote teams. The platform has facilitated billions of calls over its years of operation and is available in multiple countries. The platform supports conference calls with up to one thousand participants per meeting and provides unlimited video conferencing. Features include noise cancellation, recording options for audio and video, and collaboration tools such as private and group chat. Screen sharing includes presenter controls, remote control functionality, and drawing tools. Additional features include call history, recording storage, detailed call reports, custom meeting walls, and breakout session options. FreeConferenceCall.com is accessible through desktop applications and mobile apps, ensuring compatibility across devices. It offers global access numbers for international calls and operates on a reservationless model, allowing instant connections without prior scheduling. Account creation is required to use the platform.... [Read more](https://www.softwareadvice.com/collaboration/freeconferencecall-profile/)

### What users love

-   Flexible group calling features
-   Truly free conferencing solution
-   Effortless setup and navigation

### To take in mind

-   Connection and access reliability issues

### Best rated features:

Online Voice Transmission

5.0

International Calling

5.0

Presentation Tools

5.0

Communication Management

5.0

### Worst rated features:

Virtual Voicemail

2.5

[See all features](https://www.softwareadvice.com/collaboration/freeconferencecall-profile/#key-features)

### Free

Custom

Pricing available upon request

### One Number

$3.95/month

### Pro Bundle

$8.21/month

[See full pricing details](https://www.softwareadvice.com/collaboration/freeconferencecall-profile/#pricing-and-plans)

### Product: FreeConference

[FreeConference](https://www.softwareadvice.com/conference/freeconference-profile/)

4.56

[(27)](https://www.softwareadvice.com/conference/freeconference-profile/)

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

FreeConference is a cloud-based and on-premise meeting management software that helps businesses schedule, launch and manage online calls and video conferencing sessions. The platform offers real-time screen sharing and whiteboarding capabilities, which let managers collaborate with teams to give presentations, product demos and training. FreeConference enables participants to share images, documents, spreadsheets and more using the drag-and-drop interface. Features include group calls, chat, custom hold music, call recording, YouTube live streaming, SMS notifications and more. Additionally, administrators can import contacts from email or other resources and send meeting invitation with details such as date, time, access codes and meeting room URL. FreeConference provides meeting summaries, which allow managers to view information related to attendees, session duration, login/logout time, chat transcripts, active speakers, trending topics and more. It offers a free version and paid plans with monthly subscriptions. Support is extended via email, FAQs and other online measures.... [Read more](https://www.softwareadvice.com/conference/freeconference-profile/)

### Best rated features:

Desktop/Browser Sharing

5.0

Real-Time Chat

5.0

Mobile Access

5.0

Two Way Audio & Video

4.5

### Worst rated features:

Screen Recording

3.0

Mobile Screen Sharing

4.0

Event Scheduling

4.0

Meeting Management

4.0

[See all features](https://www.softwareadvice.com/conference/freeconference-profile/#key-features)

### Free

$0.00

### Starter

$9.99/month

### Pro

$29.99/month

[See full pricing details](https://www.softwareadvice.com/conference/freeconference-profile/#pricing-and-plans)

### Product: MyOwnConference

[MyOwnConference](https://www.softwareadvice.com/voip/myownconference-profile/)

4.52

[(21)](https://www.softwareadvice.com/voip/myownconference-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

MyOwnConference provides the complete all-in-one web-based solution for small or large businesses to host video conferences, webinars, and online training dropout-free. We offer access live events anytime, anywhere with web-based support from any device. Our clients can record and store meetings in Full HD or UHD, share it by private links, send out automated email reminders, and share social media registration to maximise attendance. Automate webinars with «virtual chats», «virtual attendees» and REAL CTAs. The «always-on» webinar room feature can let attendees relax and wait for the event to start. Presenters can share screens, keynote presentations, and videos (via upload or web links). While can attendees communicate via instant messaging/Q&A features for live interactions. Drawing tools and survey functions are available to enhance the experience. All MyOwnConference monthly subscriptions come with support via phone, chat, and email to keep you up and running. P.S. Unable to broadcast? Perhaps WebRTC or UDP protocols are blocked due to company security rules? Or you need secure broadcasting? ... MyOwnConference offers own unique and secure TCP based streaming technology for your great webinars or online meetings.... [Read more](https://www.softwareadvice.com/voip/myownconference-profile/)

### Best rated features:

Auto Framing

5.0

Engagement Tracking

5.0

Customizable Branding

5.0

Audience Engagement

5.0

[See all features](https://www.softwareadvice.com/voip/myownconference-profile/#key-features)

### Starter plan

$0.00/month

• 5 attendees plan • 500 MB file storage • 2 speakers at once • Unlimited webinars • 1 autowebinar • 20-min recording limit • MP4 recording in 1080p... [Read more](https://www.softwareadvice.com/voip/myownconference-profile/#pricing-and-plans)

### Business plan

$25.80

Everything in Starter, plus... • 100 attendees plan • 10 GB file storage • 10 speakers at once • Unlimited webinars • Unlimited autowebinars • Unlimited recording time • MP4 recording in 1080p... [Read more](https://www.softwareadvice.com/voip/myownconference-profile/#pricing-and-plans)

### Enterprise plan

$400.00

Everything in Business, plus... • Up to 5'000 attendees • MP4 recording in 2160p • Up to 1 TB file storage • Premium support... [Read more](https://www.softwareadvice.com/voip/myownconference-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/voip/myownconference-profile/#pricing-and-plans)

### Product: StartMeeting

[StartMeeting](https://www.softwareadvice.com/collaboration/startmeeting-profile/)

4.50

[(18)](https://www.softwareadvice.com/collaboration/startmeeting-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

StartMeeting is a meeting management solution designed to help businesses communicate as well as collaborate with external/internal stakeholders via audio and video conferencing tools. The platform comes with white-label capabilities, which allows organizations to design personalized meeting walls using custom logos, images and colors. StartMeeting includes recording and playback functionality, which enables professionals to archive and store conference data in a centralized database for future reference. It offers a host of features such as custom hold music, toll-free audio numbers, customizable greeting templates, text notifications, screen sharing and more. Additionally, the breakout rooms functionality lets participants run smaller meetings or discussions within larger conference sessions. StartMeeting’s dashboard allows managers to handle conference scheduling, inviting and tracking through integration with Google Calendar and Microsoft Outlook applications. It is available on monthly subscriptions and support is provided via phone, email, FAQs and other online measures.... [Read more](https://www.softwareadvice.com/collaboration/startmeeting-profile/)

### Best rated features:

Two Way Audio & Video

4.0

Communication Management

4.0

Audio Calls

4.0

Host Controls

4.0

### Worst rated features:

File Sharing

3.5

Mobile Access

3.5

Screen Sharing

3.5

Video Conferencing

4.0

[See all features](https://www.softwareadvice.com/collaboration/startmeeting-profile/#key-features)

### StartMeeting

$9.95/month

Price for 1,000 participants. Free trial is available

[See full pricing details](https://www.softwareadvice.com/collaboration/startmeeting-profile/#pricing-and-plans)

### Product: Meet Hour

[Meet Hour](https://www.softwareadvice.com/voip/meet-hour-profile/)

4.55

[(11)](https://www.softwareadvice.com/voip/meet-hour-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Meet Hour is 100% free video conference solution with End to End Encrypted and many other features such as lobby mode, Donor box & Click&Pledge Connect for fundraising, Video call recording, Youtube Live Stream & More Meet Hour is developed by a team of young experienced technocrats. It appraised and evaluated existing video-conferencing apps, and developed one that takes care of the shortcomings and hitches. Meet Hour is therefore a perceptible improvement over others – the more widely used apps.... [Read more](https://www.softwareadvice.com/voip/meet-hour-profile/)

### Best rated features:

Multi hosts

5.0

Meeting Management

5.0

Live Streaming Production

5.0

Audio Calls

5.0

### Worst rated features:

Reporting/Analytics

2.0

Task Management

3.0

Third-Party Integrations

3.0

[See all features](https://www.softwareadvice.com/voip/meet-hour-profile/#key-features)

### Basic

$6.49/month

[See full pricing details](https://www.softwareadvice.com/voip/meet-hour-profile/#pricing-and-plans)

### Product: CommuniCloud Video

[CommuniCloud Video](https://www.softwareadvice.com/voip/communicloud-profile/)

4.0

[(3)](https://www.softwareadvice.com/voip/communicloud-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

CommuniCloud is a video conferencing solution, designed to help small to large businesses collaborate with team members or clients via video or audio meetings. Features include scheduling, meeting room management, multiple device synchronization, screen sharing, call statistics and presentation streaming. The application enables hosts to send email invites through the calendar, connect with participants or room systems and share content with attendees. It comes with an audio-conferencing functionality, which allows users to interact securely and record calls for future reference. With InView, the video conferencing feature, administrators can send meeting instructions, mute/unmute site audio, add/delete participants, and lock conference calls. Additionally, presenters using CommuniCloud can customize layouts of video sessions to enhance engagement among the audience. CommuniCloud also integrates with Google Hangouts Meet, letting users interact via video/audio and share content. Pricing is available on request and support is provided via phone and documentation.... [Read more](https://www.softwareadvice.com/voip/communicloud-profile/)

### Basic

$19.99/month

[See full pricing details](https://www.softwareadvice.com/voip/communicloud-profile/#pricing-and-plans)

### Product: Jugo

[Jugo](https://www.softwareadvice.com/lms/jugo-profile/)

4.20

[(5)](https://www.softwareadvice.com/lms/jugo-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Jugo provides a distinctive virtual meeting room experience that allows users to effortlessly switch between hosting, presenting, and attending roles. Unlike traditional online meetings, Jugo simulates real-world meeting dynamics, which brings life to gatherings that would otherwise be boring. This platform features immersive 3D and photorealistic virtual meeting rooms without the need for VR headsets, avatars, or downloads. Jugo is quick and easy to set up and enables people to connect with one other in a more engaging way.... [Read more](https://www.softwareadvice.com/lms/jugo-profile/)

### Best rated features:

Recording

5.0

Mobile Access

5.0

Screen Sharing

5.0

Chat/Messaging

5.0

[See all features](https://www.softwareadvice.com/lms/jugo-profile/#key-features)

### Product: CxEngage

[CxEngage](https://www.softwareadvice.com/voip/lifesize-profile/)

4.36

[(91)](https://www.softwareadvice.com/voip/lifesize-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online calls. Key features include video and audio conferencing, single sign-on, video streaming and broadcasting. Lifesize offers capabilities to conduct both on-demand and planned video meetings. With desktop, web and mobile apps available, users can initiate meetings, invite participants, share meeting links and join sessions from their desktops and mobile devices. It also offers audio dial-in for local numbers across many countries. A centralized business directory enables users to search contacts and rooms to schedule meetings. Lifesize is available on a per user, per month subscription basis. Users can access the online knowledge base and video tutorials or connect with their tech support team via phone and email.... [Read more](https://www.softwareadvice.com/voip/lifesize-profile/)

### Best rated features:

Real-Time Chat

5.0

Presentation Streaming

5.0

Private Chat

5.0

Screen Sharing

5.0

### Worst rated features:

Scheduling

4.0

[See all features](https://www.softwareadvice.com/voip/lifesize-profile/#key-features)

### Cloud Contact Center - Quick Start

Custom

Pricing available upon request

The plan pricing is subject to customization. Contact the sales team for more details.

### Cloud Contact Center - Advanced

Custom

Pricing available upon request

The pricing for Cloud Contact Center - Advanced plan is subject to customization. Contact the sales team for custom quote.... [Read more](https://www.softwareadvice.com/voip/lifesize-profile/#pricing-and-plans)

### Cloud Contact Center – Premium

Custom

Pricing available upon request

The pricing for Cloud Contact Center – Premium plan is customizable to fit your company's needs. Contact the sales team for additional details.... [Read more](https://www.softwareadvice.com/voip/lifesize-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/voip/lifesize-profile/#pricing-and-plans)

### Product: Avaya Cloud Office

[Avaya Cloud Office](https://www.softwareadvice.com/voip/ip-office-profile/)

4.20

[(45)](https://www.softwareadvice.com/voip/ip-office-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Avaya Cloud Office is a cloud-based communications and collaboration solution designed for small to midsize businesses. It features auto dialing, conferencing, screen sharing, instant messaging, and more. Avaya Cloud Office is available with different levels of functionality such as mobility convergence, unified communications and call center management feature so that users can choose a phone system that suits their business model. The Avaya contact center assists in management and administration of calls. It also helps in gathering, measuring and analyzing customer interactions. The Avaya learning service helps in providing training to employees using different forms of training module such as virtual training, classroom training, self-paced training in which sessions can be scheduled and users can organize custom classes. It integrates via Telephony Application Programming Interface (TAPI) with other Avaya applications as well as third-party contact management software. Avaya Cloud Office can be deployed as an appliance, dedicated server or virtualized software. Support is available via phone and live chat.... [Read more](https://www.softwareadvice.com/voip/ip-office-profile/)

### Best rated features:

Live Chat

5.0

Screen Sharing

5.0

Quality Management

4.7

Chat/Messaging

4.5

### Worst rated features:

Customer Experience Management

4.0

Employee Coaching Tools

4.0

Reporting/Analytics

4.0

[See all features](https://www.softwareadvice.com/voip/ip-office-profile/#key-features)

### Product: Google Meet

[Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/)

4.49

[(12161)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/)

Best for:Calendar Sync

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

Google Meet is a video conferencing app. It is the business-oriented version of Google's Hangouts platform and is suitable for businesses of all sizes. The solution enables users to make video calls with up to 30 users per high-definition video meeting. The app allows users to join pre-scheduled meetings from calendar events, choose a link, enter meeting code and even dial in from their phones if the invitation includes a phone number. Google Meet integrates with G Suite versions of Google Calendar and Gmail and shows the complete list of participants and scheduled meetings. It shows a "join" button for users to connect to the meeting and provides options to mute and turn off the video during the meeting. Google Meet allows users to dial in phone numbers to access meetings, thus enabling users with slow or no internet connection to call in. However, dial-in numbers are only available to the G Suite enterprise edition customers.... [Read more](https://www.softwareadvice.com/voip/google-meet-profile/)

### What users love

-   Reliable video meeting experience
-   Simple and intuitive platform
-   Integrated communication across Google

### To take in mind

-   Clunky and less customizable interface
-   Limited and inconsistent messaging tools
-   Inconsistent video and audio quality

### Best rated features:

Calendar Sync

4.8

Scheduling

4.7

Reminders

4.7

Electronic Hand Raising

4.7

### Worst rated features:

Video Streaming

2.5

[See all features](https://www.softwareadvice.com/voip/google-meet-profile/#key-features)

### Product: Acefone

[Acefone](https://www.softwareadvice.com/cloud-communication/acefone-profile/)

4.60

[(135)](https://www.softwareadvice.com/cloud-communication/acefone-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and control caller IDs. Key features of the platform include call blocking, conferencing, screening, flipping, twinning and monitoring. Businesses can set up a toll-free number, add a virtual receptionist and include the music on hold (MOH) capability to engage customers through a personalized phone system. Acefone enables administrators to receive alerts regarding incoming calls and send voicemails to capture messages. Additionally, it allows managers to configure role-based permissions among team members and gain visibility across processes through call analytics. Acefone lets businesses integrate the system with several third-party applications such as Zoho CRM, Freshdesk, Google Contacts, Zendesk, Salesforce, Hubspot and Microsoft Dynamics 365. Pricing is based on monthly subscriptions and support is extended via phone, live chat, email and other online measures. Special offer: Get unlimited calling at just $12.99/user/month... [Read more](https://www.softwareadvice.com/cloud-communication/acefone-profile/)

### Best rated features:

Contact Database

5.0

Activity Dashboard

5.0

PBX

5.0

Predictive Dialer

5.0

### Worst rated features:

API

1.0

Dashboard

1.0

Queue Management

3.0

[See all features](https://www.softwareadvice.com/cloud-communication/acefone-profile/#key-features)

### Product: Bria

[Bria](https://www.softwareadvice.com/voip/xlite-profile/)

4.31

[(106)](https://www.softwareadvice.com/voip/xlite-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Bria is a unified communications and collaboration solution that is designed for individuals, teams, enterprises and resellers who need a comprehensive communication tool that integrates with their existing voice services. Bria allows businesses of all sizes to extend their investment in their call server by adding services for team messaging, video conferencing and mobile capabilities. Bria offers several key features to enhance business communications. Its softphone functionality enables users to make and receive calls with advanced call features such as call transfer and forwarding. The team messaging capability allows users to start one-on-one messages or chat rooms in a single window. It provides centralized provisioning, which allows configuration to be done once in the cloud, with settings then downloaded to user devices. Additionally, Bria's secure communications feature ensures encrypted voice and messaging to keep conversations private. Bria's flexibility allows users to access their communications from any device, from desktop to mobile. This enables them to stay connected and take their communications with them wherever they go. Additionally, Bria offers a tailored experience that streamlines the communication and collaboration experience for businesses and resellers.... [Read more](https://www.softwareadvice.com/voip/xlite-profile/)

### Best rated features:

Two Way Audio & Video

5.0

Real-Time Chat

5.0

Alerts/Notifications

5.0

Multi-Channel Communication

5.0

[See all features](https://www.softwareadvice.com/voip/xlite-profile/#key-features)

### Brian Solo Free

$0.00/month

This plan is for single users.

### Brian Solo

$2.95/month

This plan is for single users.

### Brian Teams

$4.95/month

This plan is for multiple users.

[See full pricing details](https://www.softwareadvice.com/voip/xlite-profile/#pricing-and-plans)

1

[2](https://www.softwareadvice.com/voip/conference-calling-comparison/?page=2)[3](https://www.softwareadvice.com/voip/conference-calling-comparison/?page=3)[4](https://www.softwareadvice.com/voip/conference-calling-comparison/?page=4)[5](https://www.softwareadvice.com/voip/conference-calling-comparison/?page=5)

...

[8](https://www.softwareadvice.com/voip/conference-calling-comparison/?page=8)

## Popular Comparisons

[

Microsoft Teams vs Slack

](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/slack/)[

Google Meet vs Zoom Workplace

](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/185290-google-meet/)[

GoTo Meeting vs GoTo Webinar

](https://www.softwareadvice.com/collaboration/gotomeeting-profile/vs/gotowebinar/)[

Adobe Connect vs Zoho Meeting

](https://www.softwareadvice.com/presentation/adobe-connect-profile/vs/zoho-meeting/)[

Webex Suite vs BigMarker

](https://www.softwareadvice.com/marketing/bigmarker-profile/vs/webex/)

Every business meeting is an expense. In fact, a one-hour meeting among three employees with an average annual income of $50,000 costs your small business approximately [$105](https://hbr.org/2016/01/estimate-the-cost-of-a-meeting-with-this-calculator). In order to minimize this expense, you need to conduct your business meetings as efficiently as possible so that you are able to save a maximum amount of time.

One way to do this is to use conference calling software. The software helps you:

-   Allow attendees to connect to a call using smartphones
    
-   Save time and money, as attendees will not need to travel to the meeting location
    
-   Conduct web conferences with clients and remote employees
    

**By using a conference calling solution, you'll be able to conduct your business meetings more efficiently. This will ultimately result in streamlined processes and higher business profits.**

To help you select the right software for your business, we've included the necessary information related to conference calling software market in this guide.

Here's what we'll cover:

[What Is Conference Calling Software?](#WhatIsConferenceCallingSoftware)

[Common Features of Conference Calling Software](#CommonFeaturesofConferenceCallingSoftware)

[What Type of Buyer Are You?](#WhatTypeofBuyerAreYou)

[Benefits and Potential Issues](#BenefitsandPotentialIssues)

[Market Trends to Understand](#MarketTrendstoUnderstand)

## What Is Conference Calling Software?

Conference calling software helps businesses set up audio, video and web conference calls with employees and customers. The software helps users perform the following functions:

-   Manage a secure connection between host and attendees within a video and audio conference.
    
-   Create online events and manage the registration process.
    
-   Collaborate with multiple hosts and attendees via live chat, Q&A and live polling options.
    
-   Provide customers, clients and attendees with a web conference portal to join calls.
    
-   Provide customers and employees with custom URLs and credentials for joining web conferences.
    

## Common Features of Conference Calling Software

The first step towards selecting the right conference calling solution is to understand the software features. Having the right set of conference calling software features will help you maximize the ROI on your software purchase since you won't need to purchase other solutions to make up for a lack of features.

In this section, we'll list the most important conferencing software features that you must check out while searching a conference calling solution:

<table data-testid="blogTableComponent" class="mb-6 w-full bg-white  border border-solid border-grey-15  sm:[&amp;_*]:break-normal"><tbody><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Screen sharing</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Lets you share your desktop screen and presentations with the participants in the call.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Multiple hosts</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Allows multiple participants to host a conference meeting. Organizers can decide different hosts for the different sections of the meeting and transfer audio and screen-sharing controls accordingly.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Live chat</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Enables collaboration between organizers and attendees via a live chat section on the screen.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Polls/voting</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Conduct in-call and post-call surveys to capture participants' opinions.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Reporting and analytics</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Provides you with reports on conference calls. The reports include parameters such as conference duration and the number of participants.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Mobile app</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Lets users join conference calls from their smartphones.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Dial-in number</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Allow participants to join a conference by dialing a specific phone number. Users can also set conference codes that attendees can use to connect to the call.</p></td></tr></tbody></table>

_Reporting in_ [Zoho Showtime](https://www.softwareadvice.com/product/49629-zoom/)

## What Type of Buyer Are You?

The next step towards selecting your conference calling solution is to understand the types of buyers in the market. With this knowledge, you'll make an informed software purchase decision to fit your buyer type.

In this section, we've classified the conference calling software buyers into two broad categories:

**Audio conferencing software buyers.** These buyers look for a voice calling software with conference calling functionality. If you own a small business that has a single-location office or that does not need video conferencing functionality, you should invest in this type of software solution.

**Audio and video conferencing software buyers.** These buyers usually belong to businesses that have multi-location offices or that need a lot of collaboration with external stakeholders and clients. Businesses that work with freelancers or need to provide product demonstrations can also invest in these solutions.

## Benefits and Potential Issues

If your business conducts a lot of web conferences, webinars or online events, a conference calling solution will help you organize them more efficiently. Following are the key benefits of conference calling software:

**Reduced costs.** Since conference calling software allows users to access calls via the internet, it provides a cost advantage when compared to conducting the same number of calls via mobile and landline networks.

**Higher attendance.** Conference calling software lets users join calls via multiple options—desktop application, cloud application, mobile app and dial-in numbers. Also, with attendance tracking, organizers can track the applicants that are present in a call. These result in improved attendance in your business meetings.

**Improved collaboration in meetings.** A conference calling solution provides you with multiple features to improve collaboration in meetings. Users can select multiple hosts to present different sections of the meeting. The screen sharing functionality allows hosts to share presentations with all the participants, and the live chat and poll options improve engagement between the participants.

However, despite these advantages, there are some issues that may arise if you are not careful while selecting or using conference calling software. Below are some common issues that the users of conference calling software face:

**Dependence on the internet.** If you use a cloud-based solution, this will be one of your biggest challenges. If the internet speed is not good, it will affect the quality of your audio and video calls. This is an even bigger issue if a lot of your employees join conference calls from their smartphones. Cloud-based conference calling software users can minimize this risk by selecting a product with dial-in functionality. This way, attendees will be able to dial-in from their smartphones and connect to the call when the internet connection is poor.

**Website downtime and network-equipment failure.** This issue affects both cloud-based and on-premise software users. Equipment failures and vendor maintenance affect the availability of conference calling software until the issues are fully resolved. For this reason, buyers looking for cloud-based conference calling solutions should select a vendor that offers low downtime in its service level agreement (SLA). If systems are down, attendees may also need to connect via telephonic conference calls while the maintenance is being carried out.

**Unauthorized access and other data security breaches.** Since conference calls are hosted via the internet or physical servers, there is a risk of unauthorized access and call interception. To combat this risk, conference calling software buyers should make sure that the product they shortlist has the necessary security protocols, such as HIPAA, 56-bit DES encryption and 128-bit AES encryption.

## Market Trends to Understand

Based on our research, following are the key trends in the conference calling software market:

**Virtual reality is the future of web conferences.** Virtual reality can provide users with an enhanced meeting experience. With the help of this technology, attendees will be able to convey their opinions and gestures more efficiently, making the conference calls more effective and engaging. We expect virtual reality to become a core conference calling functionality by 2025.

**AI and natural language processing (NLP) to take meeting notes.** AI and NLP can help businesses make their note-taking process more efficient. While NLP can transcribe calls to text, AI can sift through the transcripts to find relevant items and summarize meetings. With products such as [Wrapup](http://www.wrappup.co/) and [Hendrix](https://hendrix.ai/) already making developments in this area, we can expect the technology to expand into conference calling software by 2022.

### Related Web Conferencing Software

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-   [Live Streaming Software](https://www.softwareadvice.com/live-streaming/)
-   [Meeting Software](https://www.softwareadvice.com/meetings/)
-   [Remote Work Software](https://www.softwareadvice.com/remote-work/)
-   [Screen Recording Software](https://www.softwareadvice.com/screen-recording/)
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-   [Virtual Classroom Software](https://www.softwareadvice.com/lms/virtual-classroom-comparison/)