--- title: "Best Web Conferencing Software - 2026 Reviews & Pricing" description: "Find the best Conference Calling Software for your organization. Compare top Conference Calling Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/voip/conference-calling-comparison/" page_type: "subcategory" language: "en" --- [Home](https://www.softwareadvice.com/) / Web Conferencing Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Web Conferencing Software of 2026 Updated November 12, 2026 Talk with us for a free 15-min consultation Expert advisors like Jacqueline, who have helped 1,000+ companies, can find the right software for your needs. On this page 1. Popular Comparisons 2. Buyers Guide 3. Related Software Filter products 175 results ### Compare Products Showing 1 - 25 of 175 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### [Ultatel Cloud Business Phone System](/screen-sharing/clarity-business-phone-system-profile/) - Overall rating: 4.7/5 - Reviews: 41 - Starting price: $18.00/month - Free trial: Available - Free demo: Not available #### Overview ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. Our cloud platform brings together phone, video, messaging, [Read more](/screen-sharing/clarity-business-phone-system-profile/) #### Features ##### Best rated features - Activity Tracking: 5/5 - Call Transcription: 5/5 - Activity Dashboard: 5/5 - Call Conferencing: 5/5 ##### Worst rated features - Communication Management: 3/5 - Collaboration Tools: 3/5 - Online Voice Transmission: 3.4/5 [See all features](/screen-sharing/clarity-business-phone-system-profile/#key-features) #### Pricing ##### Essential - Price: $18.00/month - Ideal for: Teams & businesses needing reliable, high-quality calling with core AI insights like ##### Premium - Price: $24.00/month - Ideal for: Businesses seeking robust collaboration tools, deeper call intelligence through a broader ##### Ultimate - Price: $34.00/month - Ideal for: Organizations requiring the most advanced AI capabilities for comprehensive [See full pricing details](/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans) --- ### [Zoom Workplace](/product/101384-Zoom-Video-Conferencing/) - Overall rating: 4.6/5 - Reviews: 14,700 - Starting price: $0.00 - Best for: Small businesses - Free trial: Not available - Free demo: Not available #### Overview Zoom Workplace is a cloud-based collaboration platform that serves small teams, mid-market organizations, and large enterprises across industries such as education, healthcare, [Read more](/product/101384-Zoom-Video-Conferencing/) ##### What users love - Streamlined meeting management tools - User-friendly and accessible design - Reliable video collaboration platform ##### To take in mind - Limited free plan and high costs - Occasional video quality issues - Connectivity and resource demands #### Features ##### Best rated features - Productivity Tools: 5/5 - Call Tracking: 5/5 - Call Recording: 5/5 - Activity/News Feed: 5/5 [See all features](/product/101384-Zoom-Video-Conferencing/#key-features) --- ### [Livestorm](/voip/livestorm-profile/) - Overall rating: 4.7/5 - Reviews: 400 - Starting price: $0.00 - Best for: Ease of use - Free trial: Available - Free demo: Not available #### Overview Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform enables organizations to create professional video engagements that [Read more](/voip/livestorm-profile/) #### Features ##### Best rated features - Audio Calls: 5/5 - Presentation Tools: 5/5 - Search/Filter: 5/5 - Calendar Sync: 5/5 ##### Worst rated features - Engagement Tracking: 1/5 - User Management: 3/5 - Annotations: 3/5 - Multiple Camera Feeds: 4/5 [See all features](/voip/livestorm-profile/#key-features) #### Pricing ##### Free - Price: $0.00 ##### Pro - Price: $110.00/month - This plan is available at $110/month (billed monthly) or at $88/month (billed annually). ##### Business - Price: Custom - Pricing available upon request [See full pricing details](/voip/livestorm-profile/#pricing-and-plans) --- ### [LiveWebinar](/video-conferencing/livewebinar-profile/) - Overall rating: 4.7/5 - Reviews: 215 - Starting price: $0.00 - Best for: Value for money - Free trial: Not available - Free demo: Not available #### Overview LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily [Read more](/video-conferencing/livewebinar-profile/) #### Features ##### Best rated features - Video Call Recording: 5/5 - Activity Dashboard: 5/5 - Document Storage: 5/5 - Social Promotion: 5/5 ##### Worst rated features - Breakout Rooms: 3/5 - Customizable Branding: 3.9/5 - Brand Management: 4/5 - User Management: 4/5 [See all features](/video-conferencing/livewebinar-profile/#key-features) --- ### [Vectera](/voip/vectera-profile/) - Overall rating: 4.8/5 - Reviews: 106 - Starting price: $0.00/month - Best for: Customer support - Free trial: Available - Free demo: Not available #### Overview Vectera is a meeting management solution, which helps businesses streamline processes related to appointment scheduling, video conferencing, communication management and more. The [Read more](/voip/vectera-profile/) #### Features ##### Best rated features - Online Booking: 5/5 - Confirmations/Reminders: 5/5 - Presentation Streaming: 5/5 - Meeting Management: 5/5 ##### Worst rated features - Two-Way Audio & Video: 3/5 - File Sharing: 3/5 - HD Audio/Video: 3.3/5 - Video Conferencing: 4/5 [See all features](/voip/vectera-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month - This is a free plan. ##### Pro - Price: $9.99/month - The plan offers a 14-day free trial. ##### Business - Price: $21.99/month - The plan offers a 14-day free trial. [See full pricing details](/voip/vectera-profile/#pricing-and-plans) --- ### [Zoho Meeting](/remote-support/zoho-meeting-profile/) - Overall rating: 4.6/5 - Reviews: 951 - Starting price: $2.00/month - Best for: Value for money - Free trial: Available - Free demo: Not available #### Overview Zoho Meeting is an online video conferencing solution suitable for single users as well as small to large-sized organizations. The solution can be used to host product launches, [Read more](/remote-support/zoho-meeting-profile/) ##### What users love - Intuitive and user-friendly design - Accessible and reliable meetings - Webinars and training made simple ##### To take in mind - Audio and video reliability issues - Lag and slow responsiveness #### Features ##### Best rated features - Video Support: 5/5 - Online Voice Transmission: 5/5 - On-Demand Webinars: 5/5 - Survey/Poll Management: 5/5 ##### Worst rated features - Real-time Broadcasting: 3.8/5 [See all features](/remote-support/zoho-meeting-profile/#key-features) #### Pricing ##### Meeting Standard - Price: $2.00/month - 10 to 250 meeting participants ##### Meeting Professional - Price: $3.00/month - 10 to 250 meeting participants ##### Webinar Standard - Price: $9.00/month - 25 to 5,000 webinar attendees [See full pricing details](/remote-support/zoho-meeting-profile/#pricing-and-plans) --- ### [Pexip Connect](/voip/pexip-profile/) - Overall rating: 4.8/5 - Reviews: 62 - Starting price: $39.00 - Free trial: Not available - Free demo: Not available #### Overview Pexip Connect simplifies video collaboration for any meeting room & modernizes your existing hardware infrastructure. To help alleviate user complexity, and expand the [Read more](/voip/pexip-profile/) #### Features ##### Best rated features - Real-Time Chat: 5/5 - Screen Sharing: 5/5 - Two Way Audio & Video: 5/5 - Presentation Streaming: 5/5 ##### Worst rated features - Collaboration Tools: 4/5 [See all features](/voip/pexip-profile/#key-features) --- ### [LoopUp](/voip/loopup-profile/) - Overall rating: 4.6/5 - Reviews: 127 - Best for: Customer support - Free trial: Available - Free demo: Not available #### Overview LoopUp helps multinational enterprises consolidate how they buy and manage their global Microsoft Teams telephony, offering phone numbers and full cloud-based, PSTN-replacement [Read more](/voip/loopup-profile/) #### Features ##### Best rated features - Video Chat: 5/5 - Screen Sharing: 5/5 - Third-Party Integrations: 5/5 - Meeting Management: 5/5 ##### Worst rated features - Interaction Tracking: 4/5 [See all features](/voip/loopup-profile/#key-features) #### Pricing ##### Enterprise - Price: Custom - Pricing available upon request - LoopUp provides flexible, tailored pricing designed to fit each customer’s needs. Our model scales [See full pricing details](/voip/loopup-profile/#pricing-and-plans) --- ### [Glisser](/voip/glisser-profile/) - Overall rating: 4.7/5 - Reviews: 90 - Starting price: $1,299.00/month - Free trial: Available - Free demo: Available #### Overview Glisser is an audience engagement solution that helps organizations manage virtual meetings, live events, courses and more. The audience Q&A and live polling modules enable users [Read more](/voip/glisser-profile/) #### Features ##### Best rated features - Presentation Streaming: 5/5 - Real-time Broadcasting: 5/5 - Remote Access/Control: 5/5 - Mobile Access: 5/5 ##### Worst rated features - Reporting/Analytics: 4/5 [See all features](/voip/glisser-profile/#key-features) #### Pricing ##### Basic - Price: $1,299.00/month [See full pricing details](/voip/glisser-profile/#pricing-and-plans) --- ### [MeetFox](/voip/meetfox-profile/) - Overall rating: 4.6/5 - Reviews: 64 - Starting price: $0.00/month - Free trial: Available - Free demo: Not available #### Overview MeetFox is an all-in-one solution that lets you schedule online meetings and in-person appointments. Enjoy a frictionless meeting experience with scheduling, integrated video [Read more](/voip/meetfox-profile/) #### Features ##### Best rated features - Mobile Access: 5/5 - Calendar Management: 5/5 - HD Audio/Video: 5/5 - Private Chat: 5/5 ##### Worst rated features - Live Chat: 1/5 - Brand Management: 2/5 - Meeting Management: 2.5/5 - Video Chat: 2.5/5 [See all features](/voip/meetfox-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month - Get your own MeetFox page and enable your clients to easily schedule meetings with you. ##### Pro - Price: $15.00/month - Personalize the entire experience for your clients with countless features and customizations. ##### Premium - Price: $42.00/month - All the tools you need to run your business from one platform only including unlimited video [See full pricing details](/voip/meetfox-profile/#pricing-and-plans) --- ### [ConexED](/voip/conexed-profile/) - Overall rating: 4.6/5 - Reviews: 96 - Starting price: $0.01/year - Free trial: Not available - Free demo: Available #### Overview ConexED is a cloud-based solution designed to assist students and faculties at higher education institutions and small to midsize businesses with appointment scheduling, video [Read more](/voip/conexed-profile/) #### Features ##### Best rated features - Multi-Location: 5/5 - Host Controls: 5/5 - Interactive Whiteboard: 5/5 - Orientation Workflow Management: 5/5 [See all features](/voip/conexed-profile/#key-features) #### Pricing ##### Basic - Price: $0.01/year [See full pricing details](/voip/conexed-profile/#pricing-and-plans) --- ### [ClickMeeting](/lms/clickmeeting-profile/) - Overall rating: 4.5/5 - Reviews: 184 - Starting price: $0.00 - Best for: Small businesses - Free trial: Available - Free demo: Available #### Overview ClickMeeting is a browser-based webinar solution, that brings the power of webinars and video conferencing to organizations of any size, or freelancers. It improves team [Read more](/lms/clickmeeting-profile/) #### Features ##### Best rated features - Document Storage: 5/5 - Survey/Poll Management: 5/5 - Template Management: 5/5 - Presenter Control Management: 5/5 ##### Worst rated features - Video Editing: 3/5 - Interactive Content: 3/5 - Contact Management: 4/5 [See all features](/lms/clickmeeting-profile/#key-features) #### Pricing ##### 14 days Free Trial - Price: $0.00 - Up to 25 attendees. ##### Live - Price: $32.00/month - For 50 to 1000 attendees. ##### Automated - Price: $48.00/month - For 50 to 1000 attendees. [See full pricing details](/lms/clickmeeting-profile/#pricing-and-plans) --- ### [FreeConference](/conference/freeconference-profile/) - Overall rating: 4.6/5 - Reviews: 27 - Starting price: $0.00 - Free trial: Not available - Free demo: Available #### Overview FreeConference is a cloud-based and on-premise meeting management software that helps businesses schedule, launch and manage online calls and video conferencing sessions. The [Read more](/conference/freeconference-profile/) #### Features ##### Best rated features - Desktop/Browser Sharing: 5/5 - Real-Time Chat: 5/5 - Mobile Access: 5/5 - Two Way Audio & Video: 4.5/5 ##### Worst rated features - Screen Recording: 3/5 - Mobile Screen Sharing: 4/5 - Event Scheduling: 4/5 - Meeting Management: 4/5 [See all features](/conference/freeconference-profile/#key-features) #### Pricing ##### Free - Price: $0.00 ##### Starter - Price: $9.99/month ##### Pro - Price: $29.99/month [See full pricing details](/conference/freeconference-profile/#pricing-and-plans) --- ### [FreeConferenceCall.com](/collaboration/freeconferencecall-profile/) - Overall rating: 4.5/5 - Reviews: 376 - Starting price: $3.95/month - Best for: Call Conferencing - Free trial: Available - Free demo: Not available #### Overview FreeConferenceCall.com is a conferencing platform offering audio calls, video meetings, and screen sharing for remote communication. It serves a wide range of users, including [Read more](/collaboration/freeconferencecall-profile/) ##### What users love - Flexible group call management - Truly free communication platform - Simple setup and navigation ##### To take in mind - Connection and access limitations #### Features ##### Best rated features - Online Voice Transmission: 5/5 - International Calling: 5/5 - Presentation Tools: 5/5 - Communication Management: 5/5 ##### Worst rated features - Virtual Voicemail: 2.5/5 [See all features](/collaboration/freeconferencecall-profile/#key-features) #### Pricing ##### Free - Price: Custom - Pricing available upon request ##### One Number - Price: $3.95/month ##### Pro Bundle - Price: $8.21/month [See full pricing details](/collaboration/freeconferencecall-profile/#pricing-and-plans) --- ### [StartMeeting](/collaboration/startmeeting-profile/) - Overall rating: 4.5/5 - Reviews: 18 - Starting price: $9.95/month - Free trial: Available - Free demo: Not available #### Overview StartMeeting is a meeting management solution designed to help businesses communicate as well as collaborate with external/internal stakeholders via audio and video conferencing [Read more](/collaboration/startmeeting-profile/) #### Features ##### Best rated features - Two Way Audio & Video: 4/5 - Communication Management: 4/5 - Audio Calls: 4/5 - Host Controls: 4/5 ##### Worst rated features - File Sharing: 3.5/5 - Mobile Access: 3.5/5 - Screen Sharing: 3.5/5 - Video Conferencing: 4/5 [See all features](/collaboration/startmeeting-profile/#key-features) #### Pricing ##### StartMeeting - Price: $9.95/month - Price for 1,000 participants. Free trial is available [See full pricing details](/collaboration/startmeeting-profile/#pricing-and-plans) --- ### [MyOwnConference](/voip/myownconference-profile/) - Overall rating: 4.5/5 - Reviews: 21 - Starting price: $0.00/month - Free trial: Available - Free demo: Not available #### Overview MyOwnConference is a web-based platform for webinars, video meetings, and online training, built so that your audience never installs anything and never creates an account. They [Read more](/voip/myownconference-profile/) #### Features ##### Best rated features - Auto Framing: 5/5 - Engagement Tracking: 5/5 - Customizable Branding: 5/5 - Audience Engagement: 5/5 [See all features](/voip/myownconference-profile/#key-features) #### Pricing ##### Starter plan - Price: $0.00/month - • 5 attendees plan • 500 MB file storage • 2 speakers at once • Unlimited webinars • 1 autowebinar • ##### Business plan - Price: $25.80 - Everything in Starter, plus... • 100 attendees plan • 10 GB file storage • 10 speakers at once • ##### Enterprise plan - Price: $400.00 - Everything in Business, plus... • Up to 5'000 attendees • MP4 recording in 2160p • Up to 1 TB file [See full pricing details](/voip/myownconference-profile/#pricing-and-plans) --- ### [CommuniCloud Video](/voip/communicloud-profile/) - Overall rating: 4/5 - Reviews: 3 - Starting price: $19.99/month - Free trial: Available - Free demo: Not available #### Overview CommuniCloud is a video conferencing solution, designed to help small to large businesses collaborate with team members or clients via video or audio meetings. Features include [Read more](/voip/communicloud-profile/) #### Pricing ##### Basic - Price: $19.99/month [See full pricing details](/voip/communicloud-profile/#pricing-and-plans) --- ### [Jugo](/lms/jugo-profile/) - Overall rating: 4.2/5 - Reviews: 5 - Free trial: Not available - Free demo: Not available #### Overview Jugo provides a distinctive virtual meeting room experience that allows users to effortlessly switch between hosting, presenting, and attending roles. Unlike traditional online [Read more](/lms/jugo-profile/) #### Features ##### Best rated features - Recording: 5/5 - Mobile Access: 5/5 - Screen Sharing: 5/5 - Chat/Messaging: 5/5 [See all features](/lms/jugo-profile/#key-features) --- ### [Meet Hour](/voip/meet-hour-profile/) - Overall rating: 4.5/5 - Reviews: 11 - Starting price: $6.49/month - Free trial: Available - Free demo: Not available #### Overview Meet Hour is 100% free video conference solution with End to End Encrypted and many other features such as lobby mode, Donor box & Click&Pledge Connect for fundraising, Video call [Read more](/voip/meet-hour-profile/) #### Features ##### Best rated features - Multi hosts: 5/5 - Meeting Management: 5/5 - Live Streaming Production: 5/5 - Audio Calls: 5/5 ##### Worst rated features - Reporting/Analytics: 2/5 - Task Management: 3/5 - Third-Party Integrations: 3/5 [See all features](/voip/meet-hour-profile/#key-features) #### Pricing ##### Basic - Price: $6.49/month [See full pricing details](/voip/meet-hour-profile/#pricing-and-plans) --- ### [CxEngage](/voip/lifesize-profile/) - Overall rating: 4.4/5 - Reviews: 91 - Free trial: Available - Free demo: Available #### Overview Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing [Read more](/voip/lifesize-profile/) #### Features ##### Best rated features - Real-Time Chat: 5/5 - Presentation Streaming: 5/5 - Private Chat: 5/5 - Screen Sharing: 5/5 ##### Worst rated features - Scheduling: 4/5 [See all features](/voip/lifesize-profile/#key-features) #### Pricing ##### Cloud Contact Center - Quick Start - Price: Custom - Pricing available upon request - The plan pricing is subject to customization. Contact the sales team for more details. ##### Cloud Contact Center - Advanced - Price: Custom - Pricing available upon request - The pricing for Cloud Contact Center - Advanced plan is subject to customization. Contact the sales ##### Cloud Contact Center – Premium - Price: Custom - Pricing available upon request - The pricing for Cloud Contact Center – Premium plan is customizable to fit your company's needs. [See full pricing details](/voip/lifesize-profile/#pricing-and-plans) --- ### [Acefone](/cloud-communication/acefone-profile/) - Overall rating: 4.6/5 - Reviews: 135 - Starting price: $19.99/month - Best for: Ease of use - Free trial: Not available - Free demo: Not available #### Overview Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define [Read more](/cloud-communication/acefone-profile/) #### Features ##### Best rated features - Contact Database: 5/5 - Activity Dashboard: 5/5 - PBX: 5/5 - Predictive Dialer: 5/5 ##### Worst rated features - API: 1/5 - Dashboard: 1/5 - Queue Management: 3/5 [See all features](/cloud-communication/acefone-profile/#key-features) --- ### [Avaya Cloud Office](/voip/ip-office-profile/) - Overall rating: 4.2/5 - Reviews: 45 - Free trial: Not available - Free demo: Not available #### Overview Avaya Cloud Office is a cloud-based communications and collaboration solution designed for small to midsize businesses. It features auto dialing, conferencing, screen sharing, [Read more](/voip/ip-office-profile/) #### Features ##### Best rated features - Live Chat: 5/5 - Screen Sharing: 5/5 - Quality Management: 4.7/5 - Chat/Messaging: 4.5/5 ##### Worst rated features - Customer Experience Management: 4/5 - Employee Coaching Tools: 4/5 - Reporting/Analytics: 4/5 [See all features](/voip/ip-office-profile/#key-features) --- ### [Bria](/voip/xlite-profile/) - Overall rating: 4.3/5 - Reviews: 106 - Starting price: $0.00/month - Best for: Ease of use - Free trial: Available - Free demo: Not available #### Overview Bria is a unified communications and collaboration solution that is designed for individuals, teams, enterprises and resellers who need a comprehensive communication tool that [Read more](/voip/xlite-profile/) #### Features ##### Best rated features - Two Way Audio & Video: 5/5 - Real-Time Chat: 5/5 - Alerts/Notifications: 5/5 - Multi-Channel Communication: 5/5 [See all features](/voip/xlite-profile/#key-features) #### Pricing ##### Brian Solo Free - Price: $0.00/month - This plan is for single users. ##### Brian Solo - Price: $2.95/month - This plan is for single users. ##### Brian Teams - Price: $4.95/month - This plan is for multiple users. [See full pricing details](/voip/xlite-profile/#pricing-and-plans) --- ### [Dialpad AI Meetings](/screen-sharing/uberconference-profile/) - Overall rating: 4.5/5 - Reviews: 602 - Starting price: $0.00/month - Best for: Features - Free trial: Available - Free demo: Not available #### Overview Dialpad AI Meetings brings the same Agentic AI that powers Dialpad's broader platform into every video call, reasoning through the conversation in real time rather than simply [Read more](/screen-sharing/uberconference-profile/) ##### What users love - Flexible conferencing and collaboration - Intuitive interface and navigation - Affordable plans and free tier ##### To take in mind - Screen sharing glitches and limitations - Call reliability and connection issues - Audio quality and mute problems #### Features ##### Best rated features - Chat/Messaging: 5/5 - Scheduling: 5/5 - Document Storage: 5/5 - Call Recording: 5/5 ##### Worst rated features - CRM: 3/5 [See all features](/screen-sharing/uberconference-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month ##### Business - Price: $20.00/month [See full pricing details](/screen-sharing/uberconference-profile/#pricing-and-plans) --- ### [Jitsi](/voip/jitsi-meet-profile/) - Overall rating: 4.2/5 - Reviews: 80 - Free trial: Available - Free demo: Not available #### Overview Jitsi Meet is an open-source video conferencing solution that helps businesses of all sizes create virtual rooms to conduct meetings remotely. Presenters can mute participants, [Read more](/voip/jitsi-meet-profile/) #### Features ##### Best rated features - Conferencing: 5/5 - Chat/Messaging: 4.8/5 - Audio Calls: 4.8/5 - Real-Time Chat: 4.7/5 ##### Worst rated features - Call Recording: 3.8/5 - Live Chat: 4/5 [See all features](/voip/jitsi-meet-profile/#key-features) #### Pricing ##### Basic - Price: Custom - Pricing available upon request [See full pricing details](/voip/jitsi-meet-profile/#pricing-and-plans) --- 1 [2](https://www.softwareadvice.com/voip/conference-calling-comparison/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/voip/conference-calling-comparison/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/voip/conference-calling-comparison/?__ai_markdown=true&page=4)[5](https://www.softwareadvice.com/voip/conference-calling-comparison/?__ai_markdown=true&page=5)[6](https://www.softwareadvice.com/voip/conference-calling-comparison/?__ai_markdown=true&page=6)[7](https://www.softwareadvice.com/voip/conference-calling-comparison/?__ai_markdown=true&page=7) ## Popular Comparisons [ Microsoft Teams vs Slack ](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/slack/)[ GoTo Meeting vs Zoom Workplace ](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/188188-gotomeeting/)[ GoTo Webinar vs Webex Suite ](https://www.softwareadvice.com/event-management/gotowebinar-profile/vs/webex/)[ Adobe Connect vs Zoho Meeting ](https://www.softwareadvice.com/presentation/adobe-connect-profile/vs/zoho-meeting/)[ FreeConferenceCall.com vs Dialpad AI Meetings ](https://www.softwareadvice.com/collaboration/freeconferencecall-profile/vs/uberconference/)[ RingEX vs MiVoice Business ](https://www.softwareadvice.com/compare/25391-MiVoice-Business-Solution/vs/173497-office/)[ BigMarker vs Demio ](https://www.softwareadvice.com/marketing/bigmarker-profile/vs/demio/) Every business meeting is an expense. In fact, a one-hour meeting among three employees with an average annual income of $50,000 costs your small business approximately [$105](https://hbr.org/2016/01/estimate-the-cost-of-a-meeting-with-this-calculator). In order to minimize this expense, you need to conduct your business meetings as efficiently as possible so that you are able to save a maximum amount of time. One way to do this is to use conference calling software. The software helps you: - Allow attendees to connect to a call using smartphones - Save time and money, as attendees will not need to travel to the meeting location - Conduct web conferences with clients and remote employees **By using a conference calling solution, you'll be able to conduct your business meetings more efficiently. This will ultimately result in streamlined processes and higher business profits.** To help you select the right software for your business, we've included the necessary information related to conference calling software market in this guide. Here's what we'll cover: [What Is Conference Calling Software?](#WhatIsConferenceCallingSoftware) [Common Features of Conference Calling Software](#CommonFeaturesofConferenceCallingSoftware) [What Type of Buyer Are You?](#WhatTypeofBuyerAreYou) [Benefits and Potential Issues](#BenefitsandPotentialIssues) [Market Trends to Understand](#MarketTrendstoUnderstand) ## What Is Conference Calling Software? Conference calling software helps businesses set up audio, video and web conference calls with employees and customers. The software helps users perform the following functions: - Manage a secure connection between host and attendees within a video and audio conference. - Create online events and manage the registration process. - Collaborate with multiple hosts and attendees via live chat, Q&A and live polling options. - Provide customers, clients and attendees with a web conference portal to join calls. - Provide customers and employees with custom URLs and credentials for joining web conferences. ## Common Features of Conference Calling Software The first step towards selecting the right conference calling solution is to understand the software features. Having the right set of conference calling software features will help you maximize the ROI on your software purchase since you won't need to purchase other solutions to make up for a lack of features. In this section, we'll list the most important conferencing software features that you must check out while searching a conference calling solution: | Feature | Description | | --- | --- | | Screen sharing | Lets you share your desktop screen and presentations with the participants in the call. | | Multiple hosts | Allows multiple participants to host a conference meeting. Organizers can decide different hosts for the different sections of the meeting and transfer audio and screen-sharing controls accordingly. | | Live chat | Enables collaboration between organizers and attendees via a live chat section on the screen. | | Polls/voting | Conduct in-call and post-call surveys to capture participants' opinions. | | Reporting and analytics | Provides you with reports on conference calls. The reports include parameters such as conference duration and the number of participants. | | Mobile app | Lets users join conference calls from their smartphones. | | Dial-in number | Allow participants to join a conference by dialing a specific phone number. Users can also set conference codes that attendees can use to connect to the call. | --- _Reporting in_ [Zoho Showtime](https://www.softwareadvice.com/product/49629-zoom/) ## What Type of Buyer Are You? The next step towards selecting your conference calling solution is to understand the types of buyers in the market. With this knowledge, you'll make an informed software purchase decision to fit your buyer type. In this section, we've classified the conference calling software buyers into two broad categories: **Audio conferencing software buyers.** These buyers look for a voice calling software with conference calling functionality. If you own a small business that has a single-location office or that does not need video conferencing functionality, you should invest in this type of software solution. **Audio and video conferencing software buyers.** These buyers usually belong to businesses that have multi-location offices or that need a lot of collaboration with external stakeholders and clients. Businesses that work with freelancers or need to provide product demonstrations can also invest in these solutions. ## Benefits and Potential Issues If your business conducts a lot of web conferences, webinars or online events, a conference calling solution will help you organize them more efficiently. Following are the key benefits of conference calling software: **Reduced costs.** Since conference calling software allows users to access calls via the internet, it provides a cost advantage when compared to conducting the same number of calls via mobile and landline networks. **Higher attendance.** Conference calling software lets users join calls via multiple options—desktop application, cloud application, mobile app and dial-in numbers. Also, with attendance tracking, organizers can track the applicants that are present in a call. These result in improved attendance in your business meetings. **Improved collaboration in meetings.** A conference calling solution provides you with multiple features to improve collaboration in meetings. Users can select multiple hosts to present different sections of the meeting. The screen sharing functionality allows hosts to share presentations with all the participants, and the live chat and poll options improve engagement between the participants. However, despite these advantages, there are some issues that may arise if you are not careful while selecting or using conference calling software. Below are some common issues that the users of conference calling software face: **Dependence on the internet.** If you use a cloud-based solution, this will be one of your biggest challenges. If the internet speed is not good, it will affect the quality of your audio and video calls. This is an even bigger issue if a lot of your employees join conference calls from their smartphones. Cloud-based conference calling software users can minimize this risk by selecting a product with dial-in functionality. This way, attendees will be able to dial-in from their smartphones and connect to the call when the internet connection is poor. **Website downtime and network-equipment failure.** This issue affects both cloud-based and on-premise software users. Equipment failures and vendor maintenance affect the availability of conference calling software until the issues are fully resolved. For this reason, buyers looking for cloud-based conference calling solutions should select a vendor that offers low downtime in its service level agreement (SLA). If systems are down, attendees may also need to connect via telephonic conference calls while the maintenance is being carried out. **Unauthorized access and other data security breaches.** Since conference calls are hosted via the internet or physical servers, there is a risk of unauthorized access and call interception. To combat this risk, conference calling software buyers should make sure that the product they shortlist has the necessary security protocols, such as HIPAA, 56-bit DES encryption and 128-bit AES encryption. ## Market Trends to Understand Based on our research, following are the key trends in the conference calling software market: **Virtual reality is the future of web conferences.** Virtual reality can provide users with an enhanced meeting experience. With the help of this technology, attendees will be able to convey their opinions and gestures more efficiently, making the conference calls more effective and engaging. We expect virtual reality to become a core conference calling functionality by 2025. **AI and natural language processing (NLP) to take meeting notes.** AI and NLP can help businesses make their note-taking process more efficient. While NLP can transcribe calls to text, AI can sift through the transcripts to find relevant items and summarize meetings. With products such as [Wrapup](http://www.wrappup.co/) and [Hendrix](https://hendrix.ai/) already making developments in this area, we can expect the technology to expand into conference calling software by 2022. ### Related Web Conferencing Software - [Audio Conferencing Software](https://www.softwareadvice.com/audio-conferencing/) - [Collaboration Software](https://www.softwareadvice.com/collaboration/) - [Live Streaming Software](https://www.softwareadvice.com/live-streaming/) - [Meeting Software](https://www.softwareadvice.com/meetings/) - [Remote Work Software](https://www.softwareadvice.com/remote-work/) - [Screen Recording Software](https://www.softwareadvice.com/screen-recording/) - [Screen Sharing Software](https://www.softwareadvice.com/screen-sharing/) - [Virtual Classroom Software](https://www.softwareadvice.com/lms/virtual-classroom-comparison/)