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Chatroll 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Chatroll
Chatroll
4.3
(29)

Pricing

Starting at $19.00 per month

About Chatroll

Chatroll is a chat software that enables businesses to improve audience engagement by conducting online training, meetings, seminars, and more. The solution provides tools for optimizing the goal conversion rate and creating a personalized event page for expanding the customer base.

The cloud-based software allows entrepreneurs to utilize the analytics dashboard for understanding the viewer’s behavior in the ongoing live seminar. With Chatroll, promoters can create live question and answer (QnA) sessions to gather all the customer queries and gain control of the online discussion. Additionally, it lets businesses configure chat interfaces in multiple languages, which helps them to reach a large audience from across the globe.

Chatroll facilitates integration with various websites, videos, and CMS platforms such as WordPress, Joomla, and more. The pricing of the product is available on a monthly basis. Support is extended via FAQs, email, and online documentation.

Chatroll Screenshots

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Chatroll Pricing and Plans

Starting price: $19.00 per month
Free Trial
Free Version

Basic

$19.00

per feature, per month

No plan information available

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    Chatroll Features

    • Popular features found in Live Chat
      Autoresponders
      Canned Responses
      Chat/Messaging
      File Sharing
      Mobile Access
      Multi-Channel Communication
      Real-Time Notifications
      Support Ticket Management
      Third-Party Integrations
      Transcripts/Chat History
      Transfers/Routing
    • More features of Chatroll
      Activity Dashboard
      API
      Audience Engagement
      Content Management
      Customizable Branding
      Customizable Templates
      Event Management
      Event Scheduling
      Live Chat
      On-Demand Webinars
      Polls/Voting
      Presentation Streaming
      Q&A Management
      Reporting/Analytics
      Screen Sharing
      Social Media Integration
      Social Promotion

    Chatroll Integrations

    Brightcove
    Brightcove
    WordPress
    WordPress
    Joomla
    Joomla

    Chatroll User Reviews

    Overall Rating

    4.3

    Ratings Breakdown

    5

    52%

    4

    31%

    3

    17%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.4

    Value for money

    4.1

    Customer support

    4.0

    Functionality

    4.5

    Kid's profile

    Kid B.

    Verified reviewer

    Entertainment

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2019

    It is easy to use and efficient.

    4

    From the experience I have had with Chatwing I will rate my user satisfaction at 94%. With Chatwing I have improved up to three times in customer services and satisfaction. For me I will say that Chatwing actually does what it was meant to do. With it I now provide faster services and I have reached more customers than ever before.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The first and most important feature is that Chatwing has a good response to both Android and iOS devices. This provides you with a wide coverage because it is compatible to whatever device your user prefers to use. Chatwing is also easy to use. In short it simple and that is what I like most about it. It makes it easier for your website or application visitors to reach out to you or even turn into potential customers. Another good feature that Chatwing has is that it enables you to build chat boxes and embed them into your mobile apps or websites. With this feature your existing customers get encouraged to make repeat transactions or even turn your website visitors to customers. You can also integrate Chatwing with other social media platforms like Twitter or Facebook. This makes it easier to engage in conversions with your visitors and customers on Facebook or Twitter from your Chatwing account. Branding is another amazing feature Chatwing has. It enables you to integrate your brand into your widgets. This makes your website or application look more official.
    Cons:
    Even though I don't have anything to say against Chatwing, this was a must option so I will go a head and say what I least like about Chatwing. The Enterprise plan on Chatwing is a bit expensive mostly when it comes to the charges per extra contacts.

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    Alexander's profile

    Alexander B.

    Verified reviewer

    Program Development

    2-10 employees

    Used weekly for less than 2 years

    Review source

    Reviewed July 2021

    Excellent customer interaction tool for companies

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    It's an excellent option to interact with the public, the use is very simple and it looks great on any platform that the client uses. You can also customize how it will look and make it like your company, which will show more professionalism. Another very good point is that you can connect to social networks and increase interactivity even more.
    Cons:
    The payment plan is a bit expensive, also sometimes it has bugs when I move between comments, otherwise I am very satisfied, it's just learning how it works and using it.

    Read More

    VR

    Verified
    Reviewer

    Higher Education

    Self-Employed

    Used other for less than 2 years

    Review source

    Reviewed November 2018

    Mobile app needs work

    3

    Ratings Breakdown

    2
    Ease of use
    2
    Functionality
    icon
    Pros:
    It does do what it advertises, and provides chat for a website
    Cons:
    I have tried the mobile app many times and it's not the best. I'm unable to save the room that I manually go to and have to enter it each time. Additionally I consistently have problems after entering text and having it show up out of order when I switch apps. It isn't a good experience.

    Read More

    AB

    Allan B.

    Verified reviewer

    Religious Institutions

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2018

    Online church fellowship

    4

    For a church broadcast setting it is very good. We have a separate online ministry with real time interaction with my Pastor and our congregation in the building.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    2
    Customer support
    5
    Functionality
    icon
    Pros:
    Uptime. Ease of use by live streaming viewers
    Cons:
    Lack of telephone or live chat support. Need to be able to contact support during a live stream. I would like to speak with live body.

    Read More

    Katie's profile

    Katie A.

    Verified reviewer

    E-Learning

    2-10 employees

    Used monthly for more than 2 years

    Review source

    Reviewed January 2019

    Fits My IT Easy Requirement!

    5

    I’m getting ready to do more webinars and it’s great to know that Chatwing takes care of an item on my to do list!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Chatting was my choice after reviewing and testing a few choices. I use it for my webinars. I love the ability to size it and the patterns that I can use to create the look and feel that I want for my presentation. My goal is to focus on my expertise and interacting with my audience. Chatting is easy to add to my webpage and I know I everyone can use it easily. Using it easily means they focus on my content!
    Cons:
    It wasn’t the software, it was ME in the beginning getting used to it!

    Read More

    AR

    Alejandro R.

    Verified reviewer

    Chemicals

    11-50 employees

    Used monthly for less than 12 months

    Review source

    Reviewed July 2021

    Great for webinars but expensive

    3

    It made our webinars more easy to manage during the pandemic.

    Ratings Breakdown

    4
    Ease of use
    2
    Value for money
    4
    Functionality
    icon
    Pros:
    It is better than the free meeting apps and have a better inmersion for a webinar. The live chat management is really useful and having the choice of filtering comments for a webinar is amazing and it have a limited free option so you can try it to see if it is the software that you need.
    Cons:
    It is way too expensive for the features that it have. The really only reason for us to not change back to the free meeting apps is that the payments are covered for the university. So, have that in mind if you are looking for a webinar app.

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    VR

    Verified
    Reviewer

    Consumer Electronics

    2-10 employees

    Used weekly for less than 12 months

    Review source

    Reviewed January 2019

    Simple and class

    5

    I was able to host a meeting using chatwing and my colleagues were happy and satisfied due to ease of use and logging in as guest or custom names.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    One can login as a guest without logging in using personal accounts
    Cons:
    Advertisers of the software are not doing enough job to promote this to class app

    Read More

    Gregory's profile

    Gregory S.

    Verified reviewer

    Broadcast Media

    11-50 employees

    Used weekly for less than 12 months

    Review source

    Reviewed November 2018

    Great Interactive Chatroom for Website

    4

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    It's highly customizable, allows users to interact with everyone and brings something different to your website.
    Cons:
    As with any open communication platform, you have to police the content. Better controls for controlling content and bans would be nice.

    Read More

    VR

    Verified
    Reviewer

    Writing and Editing

    2-10 employees

    Used monthly for more than 2 years

    Review source

    Reviewed January 2019

    it meets what I need.

    5

    We use it for live interaction of users on our website.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    All the features are great and enough for us.
    Cons:
    sometimes I can't enter the site.Servers are not working and are giving errors.

    Read More

    VR

    Verified
    Reviewer

    Broadcast Media

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed December 2018

    Chatwing offers great business tools

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Chatwing offers a great rate for app development.
    Cons:
    Their web site design could use a fresh modern look.

    Read More

    Showing 1 - 10 of 29 Reviews

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