Survicate 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Survicate

4.6

(99)

Pricing

Starting at $49.00 per month

About Survicate

Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with confidence.

With advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn raw feedback into actionable strategies that boost customer satisfaction, reduce churn, refine products, and sharpen marketing efforts.

Connect Survicate seamlessly with various native integrations and act on the collected insights instantly.

Key features include:

Run highly targeted surveys via email, link, website, in-product, and mobile apps
Connect 40+ native integrations, like HubSpot, Braze, Slack, Salesforce, and more
Visualize real-time data with customizable Dashboards & widgets
Analyze & categorize feedback & sentiment faster with the AI-powered Insights Hub
Instantly uncover trends and customer needs with the Research Assistant AI chat
Collect feedback in multiple languages to automatically reach a global audience

Common use cases include:

Identify feature requests, uncover usability issues, and validate ideas directly with users. Prioritize roadmaps based on real feedback gathered via in-product, mobile,...

Survicate Screenshots

Survicate Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Free

$0.00

Plan includes:

25 responses per month
NPS, CSAT, and CES surveys
AI survey creator and template library
Survey templates
Collecting feedback across email, link, and web surveys
1 active survey at a time
Basic CRM integrations, like HubSpot & Intercom
30-day data retention
Survey limits: 300 responses per survey, 1,000 responses per organization

Starter

$79.00

flat rate, per month

Plan includes:

2 active surveys
100 responses per month
Overage charge: $0.79 per response
Add your company logo
Build a brand theme library
Custom intro and thank-you screens
Survey-level analytics
Export raw data and visual reports
AI survey answers categorization
AI Research Assistant chat

Growth

$49.00

usage based, per month

Plan includes:

10 user seats
Hide Survicate branding
Unlimited active surveys
Recurring surveys
Static Feedback Button
Manage survey frequency and throttling
Recall respondent and answer data
Multilingual surveys
Target by session behavior, attributes, cookies
Retarget based on previous responses

Volume

$299.00

flat rate, per month

Plan includes:

All feedback channels: email, link, website, in-product and mobile app
Custom pool of responses
Mobile SDKs for iOS, Android, React Native, Flutter, and Unity (add-on)
Target a percentage of your traffic
Continuously track NPS and CSAT metrics
Set limits on survey responses, expiration date, and sample size
Reliable AI categorization of open-text answers
Priority live chat queue
Built-in data privacy

Pro

$299.00

flat rate, per month

Plan includes:

Custom pool of responses
All feedback channels: email, link, website, in-product and mobile app
Mobile SDKs for iOS, Android, React Native, Flutter, and Unity (add-on)
Dashboards for multi-survey analysis
Target with events, custom attributes, JavaScript and survey sampling
Salesforce, Marketo and Pardot integrations
Webhooks and Export API
Personalize survey experience and design
Filter responses with data from HubSpot and Intercom
Sync session data from Fullstory, SessionCam and Smartlook

Enterprise

$499.00

flat rate, per month

Plan includes:

Custom pool of responses
All feedback channels: email, link, website, in-product and mobile app
Branded survey experience
Dashboards for multi-survey analysis
Dedicated Success Manager and outcomes plan
White-glove onboarding and training
Live implementation assistance
HIPAA compliance for healthcare data
Custom Terms of Service, DPA and NDA
On-demand security reviews and questions

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Survicate Features

Popular features found in Market Research
Benchmarking
Customizable Templates
Data Import/Export
Data Visualization
Panel Management
Question Branching
Reporting & Statistics
Statistical Analysis
Survey/Poll Management
More features of Survicate
A/B Testing
Access Controls/Permissions
Advocate Management
Alerts/Notifications
Anonymous Feedback
API
Campaign Management
Conditional Logic
Continuous Feedback
Conversion Tracking
CRM
CSAT Survey Structure
Customer Engagement
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Questions
Customizable Reports
Dashboard
Data Analysis Tools
Drag & Drop
Feedback Management
For Mobile
Forms Creation & Design
For Websites
Generative AI
Geotargeting
Landing Pages/Web Forms
Lead Capture
Live Results Sharing
Mobile Survey
Monitoring
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Language
Multiple Question Types
Negative Feedback Management
NPS of Customers
NPS Survey Structure
Offboarding
Onboarding
Online Polling
Performance Metrics
Process/Workflow Automation
Pulse Surveys
Question Library
Question Piping
Randomization
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Response Management
Response Quotas
Response Validation
Review Monitoring
Review Notification
Search/Filter
Segmentation
Sentiment Analysis
Site Intercept Survey
Skip Logic
SSL Security
Support Audio/Images/Video
Survey Builder
Surveys & Feedback
Template Management
Text Fields
Third-Party Integrations
Trend Analysis
URL Customization
Usage Tracking/Analytics
User Research Analysis
Visual Analytics
Website Integration
Widgets
Word Clouds

Survicate Integrations

WordPress

HubSpot Marketing Hub

Ortto

GetResponse

Mailchimp

Pipedrive

See all 64 integrations

Survicate User Reviews

Overall Rating

4.6

Ratings Breakdown

70%

25%

Secondary Ratings

Ease of Use

4.7

Value for money

4.3

Customer support

4.8

Functionality

4.3

Charlotte G.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

10/10 for Survicate

We've had a really positive experience and I would highly recommend. The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We've been using Survicate for just over 3 months, and have been overly impressed with the entire platform. It's straightforward to set up and sync/integrate with any CRM. I love the ease of being able to send ad-hoc surveys out at different touchpoints of our Customer Journey. The dashboard is straightforward to navigate, and the reporting tool is ace.

Cons:

I haven't come across anything that I've not been happy with or found a workaround for.

Reasons for choosing Survicate

We were happy with the offering from Survicate

Vendor Response

Hi Charlotte, Thank you for your amazing review. We're absolutely thrilled to hear about your positive experience with Survicate. Your trust means the world to us, and we'll keep working hard to maintain this level of excellence! ~Paulina from Survicate

Replied October 2024

Belle B.

Verified reviewer

Human Resources

51-200 employees

Used daily for less than 2 years

Reviewed January 2026

Survicate is the best survey app we've integrated with Salesforce

I love the survey builder, very easy to use. Templates are also available that help make our process efficient. I also love how easy it is to navigate the platform. Reports and analytics help us analyze our survey data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Survicate's user interface is easy to configure and very intuitive compared to the previous survey apps we were using. It is also not expensive. It integrates seamlessly with our CRM. Also, their customer support is superb! I have the best experience with their tech support who was knowledgeable and got my issue fixed in a jiffy.

Cons:

We were new to the app, so it took us a few moments to get things up. However, their support team was very easy to contact which made our transition to their app very convenient.

Reasons for switching to Survicate

Ease of use, value VS cost, pricing, integration with our CRM

Vendor Response

Hi there! Thank you so much for your review, we appreciate your feedback. Glad to hear kind words about our platform and the Customer Support. Feel free to reach out whenever, we're always happy to help! Cheers ~ Ola from Survicate

Replied January 2026

Ben H.

Verified reviewer

Information Services

201-500 employees

Used weekly for less than 2 years

Reviewed September 2024

Rapid survey deployment for continuous discovery but needing some more basic capabilities to make it truly self service

Have enjoyed being able to rapidly set up and deploy surveys within the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relatively easy to use ability to set up survey logic for more complex surveys A decent set of integrations to connect to platform Responsive support team

Cons:

Inability to orchestrate or prioritize survey delivery in product. Inability to see available event based triggers within survicate for targeting inability to predict traffic based on segmentation and triggers

Vendor Response

Hi Ben, Thank you for your review. We're glad you're finding value in deploying surveys quickly, and we appreciate your detailed feedback about areas for improvement. We're actively working on making our platform more robust while keeping it user-friendly. Would you like to share more about your specific needs with our product team? ~Paulina from Survicate

Replied October 2024

Pauline P.

Verified reviewer

Hospitality

11-50 employees

Used monthly for less than 2 years

Reviewed October 2025

Easy-to-use templates and excellent customer support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Survicate makes survey creation incredibly easy. I appreciate the intuitive design, pre-set templates, and ready-to-use question ideas that save time while keeping surveys professional-looking.

Cons:

The platform is a bit pricey for occasional use. Since we don’t run surveys every month, keeping a full-year subscription doesn’t make financial sense, so we subscribe only when needed.

Reasons for switching to Survicate

We prefer Survicate's NPS and CSAT survey templates.

Vendor Response

Hi there, thank you so much for taking the time to review Survicate, we appreciate your feedback and are very happy to hear that our surveys and survey templates are exactly what you needed and are easy to create. ~ Ola from Survicate

Replied November 2025

Maddy D.

Verified reviewer

Human Resources

11-50 employees

Used daily for more than 2 years

Reviewed November 2024

Survicate checked all of our boxes

We had a wonderful experience with Survicate from start to finish. We really enjoyed the customization and ability to record partial responses. Being able to gather this kind of data and make it easy and fun for clients to provide feedback had a huge impact on our user experience and product journeys and roadmap plans. We were able to easily connect data to our Salesforce account as well as download reports directly from the website. There were also improvements and new features added regularly and the new insights feature is a wonderful addition to the platform. I truly have nothing negative things to say about the Survicate program and our experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and capacity for customization. The support team is very responsive. We also appreciated that there were no limits to the number of surveys we could create, only the total responses, which allowed us to use the platform for several projects.

Cons:

Not much to dislike, to be honest. We had 0 pain points with Survicate once it was up and running and integrated into our systems.

Reasons for choosing Survicate

Pricing, advanced customization, CSAT-specific capabilities, ability to integrate surveys into emails, partial response recording, ability to create multiple surveys, domain customization

Reasons for switching to Survicate

We switched from using the native salesforce survey tool because it did not have enough customization on our previous survey tool and the survey was not user-friendly. It also did not record partial responses.

Vendor Response

Hi, Thank you for your wonderful review. We're thrilled to hear that Survicate has met all your needs and that our support team has been responsive. We appreciate your feedback and are committed to continually improving our platform. ~Paulina from Survicate

Replied November 2024

Sandra W.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Reviewed October 2024

Survicate integrates well within our marketing efforts

I am very pleased with Survicate, but I notice that many competitors are emerging in the market. It is essential to listen to your clients and continue evolving the platform without putting pressure on them to increase prices. Survicate has been seamlessly integrated into our marketing efforts, and we can share logins across the company with different levels of access.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration with ActiveCampaign and the template library. The usage of the tool is very easy.

Cons:

We are currently on a legacy pricing plan, which restricts our access to many features. Survicate requires us to upgrade to access these features, effectively doubling our current costs. I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner. Additionally, we are experiencing issues with duplicate survey responses, which are also being captured by the chatbot. Cleaning up these duplicates is currently a manual process, and I feel there should be better solutions within the tool. It would be helpful to add a sorting filter that brings all duplicate survey responses together, rather than requiring us to go through all answers to identify them. Improvements are needed in this area, such as the ability to remove or exclude duplicate responses and a better system for identifying chatbot inputs.

Reasons for switching to Survicate

We had to switch because ease and pricing were the main factors.

Vendor Response

Hi Sandra, Thank you for sharing your feedback with us. We're glad to hear that Survicate integrates well with your marketing efforts and that you find it easy to use. Your feedback is important, and we'll keep it in mind as we work to improve our platform. ~Paulina from Survicate

Replied November 2024

Graeme T.

Verified reviewer

Insurance

51-200 employees

Used weekly for less than 12 months

Reviewed October 2024

AI Driven Customer Feedback

The overall experience has been very positive and Survicate has provided us with a very useful tool in understanding what our customers think and acting on their feedback at a reasonable cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The survicate platform is really easy to use and provides us with customer feedback in an easy to digest format. The AI insight tools in particular have been incredibly helpful for us as a business allowing us to quickly analyse large volumes of customer feedback and pinpoint any issues with our customer experience that require action.

Cons:

I don't have any specific cons and the platform is regularly adding new features which I appreciate. We did have a minor billing issue once but this was resolved promptly by the service team.

Reasons for choosing Survicate

Survicate offered the best mix of functionality, simplicity and cost.

Vendor Response

Hi Graeme, Thank you for sharing your feedback with us. We're glad to hear that our platform and AI tools are helping you analyze customer feedback effectively. It's also good to know our team could promptly assist with the billing issue. We appreciate your support. ~Paulina from Survicate

Replied November 2024

Patrick L.

Verified reviewer

Human Resources

51-200 employees

Used daily for less than 12 months

Reviewed October 2024

Easy to integrate survey solution

For us it has a good value point for doing regular user surveys (NPS, CSAT), but also do to feedback surveys for individual features or user journeys.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was fairly easy to setup for us and integrates well with our website, as well as our other infrastructure (pushing survey results to e.g. Slack or Big Query). It offers us good customization and the ability for marketing or non-technical product people to leverage it. The Survicate AI functionality is also very useful to do product research if you have collected a lot of feedback and want to go through it fast.

Cons:

We did not see an ability to use emails and in-app surveys together while not over-surveying individual users (for example reach out to all users which did not answer an in-app survey via email).

Reasons for switching to Survicate

Delighted offers the bare minimum comparable product, but for an extortionist price. Survicate replaces it fully and also offers even more functionality.

Vendor Response

Hi Patrick, We appreciate you sharing your experience. It's good to hear that Survicate integrates smoothly with your systems and that our AI features are helpful for your product research. Thank you for your feedback! ~Paulina from Survicate

Replied November 2024

bruna m.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Reviewed November 2024

Survicate is very cost-effective and meets different survey needs

we've been using Survicate for almost 5 years in the company and so far it's attending our research needs. It's possible to run in-app, widget and link surveys! The customer support and client management are for me the greatest value, they're super close and they work to address any concerns, bugs and feedbacks very fast - they're more a partner than a vendor.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Survicate is an easy tool to use that suits different research needs in product development!

Cons:

Survicate is more limited and question options, quota design and analysis dashboard than similar vendors

Reasons for choosing Survicate

better cost-benefit, attended all the feature requirements

Vendor Response

Hi Bruna, Thank you for sharing your experience with Survicate. We're pleased to hear that our tool meets your research needs and that you've found value in our customer support. Your feedback is important to us, and we'll keep it in mind as we work to improve our platform. ~Paulina from Survicate

Replied November 2024

Carol H.

Verified reviewer

Internet

51-200 employees

Used weekly for less than 2 years

Reviewed December 2025

A smooth use flow with survicate

The experience of creating and launching surveys is smooth and, as a user, the value is reached very quickly. The integration with Intercom makes it possible to reach customers with no effort.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It's really easy to use! I can create surveys in the morning and have insights about my customers by the evening. The "Insights" feature really helps analyze answers in text.

Cons:

I have to export the data to cross analyze with customer's information. I wish I could do it directly.

Vendor Response

Hi there! Thank you so much for taking the time to leave a review of Survicate. We very much appreciate your feedback, and are very glad to hear it's been bringing you the needed results. Feel free to vote on and submit new feature requests if you have any suggestions or would like to see anything specific in Survicate this year at https://board.survicate.com/. Thank you! Ola from Survicate

Replied January 2026

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