vManager 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if vManager is right for your organization?

Our Wireless Expense Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

vManager

4.3

(24)

Pricing

Pricing available upon request

About vManager

vManager is a cloud-based telecom expense management solution from vCom that helps users manage communications spending across inventories and carriers. It provides users with charts and graphs to show monthly spending by type, location and carrier.

Users can prepare customized reports in the system. The user dashboard helps users see open action items, spend optimization opportunities and billing trends. The solution provides mobile apps for Android and iOS users.

vManager provides an inventory module that standardizes data for communications assets across all carriers by product or location. Its invoice management module helps users consolidate invoices across multiple carriers and provides an aggregated view of charges by service and location.

vManager provides security with 256-bit encryption and supports multi-factor authentication. It enables administrators to enforce complex password policies in the system. Support is offered via an online ticketing system.

vManager Screenshots

vManager Pricing and Plans

Starting price: $5.00

Free Trial

Free Version

Lifecycle management

$5.00

per feature

Plan includes:

Aggregated Buying Power
Asset Tracking
Consolidated Billing
IT Planning
Moves/Adds/Changed/Disconnects
Online Shopping Experience
Ticket Management

Operations management

$50.00

Plan includes:

Centralized and Normalized
Document Center
Testing and Deployment
Vendor Management
Vendor Scorecard

Expense management

Pricing available upon request

Plan includes:

AP Posting File
GL Coding
Invoice Workflow
Optimization
Report Library
Utilization

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

vManager Features

Popular features found in Wireless Expense Management
Billing & Invoicing
Budgeting/Forecasting
Expense Tracking
Move/Add/Change Options
Procurement Management
Reporting & Statistics
Usage Tracking/Analytics
More features of vManager
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Tracking
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Customizable Reports
Financial Management
Fixed Line Compatibility
Fraud Detection
Internal Cost Allocation
Inventory Management
Invoice Management
Invoice Processing
Mobile Line Compatibility
Order Management
Split Billing
Trouble Ticketing

vManager User Reviews

Overall Rating

4.3

Ratings Breakdown

54%

29%

13%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.3

Functionality

4.1

Have you used vManager and would like to share your experience with others?

Verified

Reviewer

Banking

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2020

vManager success

The team at vCom have been nothing short of spectacular. [SENSITIVE CONTENT HIDDEN], and the rest of the team I interacted with was fantastic. Extremely helpful and knowledgeable about the product. It is an absolute pleasure to work with the vCom team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The dashboard is incredibly intuitive. What I am using the most currently is the asset management system baked into vManager. I really like the fact that most of my operational assets can be logged and recorded.

Cons:

Nothing noteworthy that I can think of at the moment.

Gina A.

Verified reviewer

Semiconductors

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Amazing Software

Our company was using multiple spreadsheets for all our circuit inventory by all different people. There was not a centralized location housing all our Telecom circuits. vCom has solved that issue and we are working on updates to our inventory daily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most impactful is the company owns the software so if any updates or requested updates are brought up and make sense for the business they can make their own changes and updates. As for the ease of use if there is something I am not understanding there are plenty of resources offered to assist. Live assistance and webinars.

Cons:

The only feature that is sometimes hard is the unmanaged inventory. That inventory if you have a lot does not get all the details listed unless someone from your internal company manually enters and keeps up. That is hard if you no dot have a team internal to assist.

Reasons for choosing vManager

I chose vCom because of the personal team attention our company gets. vCom did not just sell us a product and walk on to the next customer. We work together as partners to create the best day to day use of the software. The software and our assigned team is amazing.

Tom M.

Verified reviewer

Banking

51-200 employees

Used other for less than 2 years

Review source

Reviewed June 2020

We want out.

the invoicing became so fouled up that multiple months of bills went unpaid (unbeknownst to us), resulting in phone/internet services being shut off at two of our busiest branches. So we had to take that back from vCom too. So let's run through the survey questions: What features were most impactful? None that, too-date, have had a positive impact. Is the product easy to use? Nope - I'm not even sure our folks try anymore. Was integration with existing business processes easy? Not at all; not even close. Are there features that could be improved? Practically everything we've tried should be improved. What business problems are you solving with vManager? Let's be honest here: vCom doesn't solve problems, it creates them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is nothing about this software, or vendor relationship that has worked even remotely close to right. This entire relationship has been a complete over-promise and never-deliver. Unfortunately, zero stars is not an option.

Cons:

Where to start. When we signed with vCom, the objective was to engage a vendor to assist and oversee streamlining our various phone/fax lines, negotiate with carriers, and to a lesser degree, help manage invoicing. Our initial implementation team, led by [SENSITIVE CONTENT HIDDEN], was completely useless. Unfamiliar with our market area, and apparently refused to learn it (I still don't think they have all our branches identified after 2 years into this). Almost immediately, the vCom team tried to push all the heavy lifting back onto us: managing, identifying, testing phone lines was a nightmare - still is. Next, the team started negotiating with carriers (which was comical because, once again, they refused to learn our markets). It became apparent that vCom was only going to work with national carriers, and wasn't about to get into the weeds and negotiate with regional/local carriers (many of which had decent packages once WE followed up with them on our own). So we figured out real quick that we needed to remove vCom from the negotiating side, and focus them on the phone-line consolidation. Another mistake on our part. Two years into the project, and it still isn't done. vCom has offered no value here, outside of a renegotiation with RingCentral - which was another mess. Lets talk about the invoicing side of our service package now. When we allowed vCom to attempt to consolidate our billing through whatever outfit it works with (a company in New Jersey, I think), cont. below...

Reasons for choosing vManager

We chose vCom because, conceptually, it was a company that could really assist us with cleaning up our phones/internet/etc. infrastructure. We have a lot of branches that we've opened/closed over the years, a number of different carriers to manage, and a lot of phone lines that have been moved around. Also, because it was an OBA-approved vendor, and we try to direct our business through those vendors when applicable. I would give just about anything to go back in time and tackle 2018 Tom Moran before he had the chance to engage vCom.....don't do it, you fool.

Jennifer H.

Verified reviewer

Pharmaceuticals

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed July 2020

The only tool you need to manage IT and telecom spend!

I managed an 8M communications spend at a global Biotech for many years. We struggled immensely with first getting a handle on inventory, figuring out where we spent our money and on what, and consolidating to a better operational model. Without vManager, I would bet there would still be lines in service that were no longer in use the company would STILL be paying on! Not to mention we were able to replace our entire network, upgrade bandwidth and save over 2M YOY. It's not just the software, its also the entire vCom team you get with it!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to slice and dice your spend into whatever category senior leadership wants in order to provide a full spectrum of spend. It is easy to use, provides priceless insights into categories that often plague IT leadership when asked to break down costs, customer support is second to none!

Cons:

I would really like to see the platform continue to expand further globally. It does some of it fantastic. I think there is more work to be done for organizations that need that competitive advantage to purchasing in global locations

Reasons for switching to vManager

Value, ease of use, reporting capabilities and the vCom team

Ivan R.

Verified reviewer

Legal Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Great Centralized Resource

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that I can easily monitor and approve orders. It allows me clear visibility on the status and allows me to add notes with my inquiries.

Cons:

I'd like ordering a new line for a phone i have in hand to be enhanced. It is frequently mistaken as a new line and device order.

Teresa H.

Verified reviewer

Events Services

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed July 2020

Mixed Bag

Used to be better. Not so intuitive anymore.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pros: Full inventory by location. Allocable by Cost-code. I love that I can add my own labels and comments. Fairly easy to find recourses by location. Usage reports are useful when evaluating what is expired or no longer needed. Placing a ticket is extremely easy and to follow-up. This is probably my favorite use of vManager

Cons:

Cost allocation do not cross when fed in from other sources causes a layer of failure. AKA Verizon or Sprint. I keep trying to fix them but changes don't stick. We are told there is nothing they can do. The App is not intuitive when checking a ticket. It would be nice to be able to click on ticket and open or check on an open order or ticket from the list on the Dashboard instead of having to hunt for it. Not all of the data is apparently accurate and is not reliable.

chris s.

Verified reviewer

Financial Services

201-500 employees

Used other for more than 2 years

Review source

Reviewed July 2020

incredible unintuitive

It is incredible annoying every time I used the platform to find the relevant items to me. When I've taken the time to hunt through and review items, yes, a lot of detail is present. However 99.99% of the time, as a customer I only need the quote you just sent me! I don't need to review data from 5 years ago.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is helpful to have a portal with which to interact

Cons:

When I receive a notice from a vcom employee that I have an item to open in this portal, the item is not titled the same as the landing page to which I am taken when logging in... so for example, if I am told, you have a quote to sign for that service order, and I login, the 'service order' menu tab doesn't contain this item. I have to hunt around every time to figure out what menu the relevant item is buried into. I don't want to learn your platform to sign your quotes, send me to the quote to sign when I login, don't make me know what sub menu the quote is buried.

Jim G.

Verified reviewer

Transportation/ Trucking/ Railroad

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2020

Supurb visibility

Overall, I think that vManager is a fantastic tool. It allows me to drill into circuit details, orders, and invoices. By consolidating this critical info into this platform, it has saved me many hours of old school processes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Honestly, trying to consolidate the same information across all of the areas would be a huge undertaking. vCom has given us a tool that, in my opinion, is critical in managing our infrastructure details. I just wish I had this tool earlier in my career!

Cons:

Initially the separation of the mobility functions to the rest of the solution was an issue.

Rian M.

Verified reviewer

Management Consulting

201-500 employees

Used other for more than 2 years

Review source

Reviewed July 2020

Persistent Dialing Issues

Cumbersome and hampering. Instead of creating efficiencies, I've been handed off to several other people and had to explain my issues all over again; each time the VCom representative said "Oh, I should've read the notes." Yes, please read the notes, that's why they are there, so I don't have to explain my issues from the beginning over and over again. I still don't have a solution with my issue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[SENSITIVE CONTENT HIDDEN] have been great to work with.

Cons:

I would rather deal directly to the provider than a third party. I feel that it has slowed the progress on finding a solution to my phone issues.

Brent M.

Verified reviewer

Transportation/ Trucking/ Railroad