iTracker Software


 

iTracker Hosted 3PL Software by Traker Systems is a SQL, hosted web-based management system with RF scanning capabilities. It is designed to provide warehouse management system for the 3PL industry. iTracker provides unlimited users to the system, as well as unlimited customer access, with no additional cost.

iTracker offers customization options as well as unlimited “Units of Measure,” a feature that allows users to determine how each unit will be used and viewed. 937 fields can be edited to work with a business's established workflow.  

iTracker hosted 3PL software contains features designed to streamline the organization process. It supports an unlimited number of pictures and documents throughout the program. Data can be sent directly to both Word and Excel, and invoices can be integrated with QuickBooks. The Dashboards feature provides a high-level of visibility, so that business owners can keep track of all information from a centralized hub.

 

iTracker  - Main menu
 
  • iTracker  - Main menu
    Main menu
  • iTracker  - Owner preferences
    Owner preferences
  • iTracker  - Inventory widget
    Inventory widget
  • iTracker  - Inventory bar chart
    Inventory bar chart
  • iTracker  - Units of measure
    Units of measure
  • iTracker  - Receipt edit
    Receipt edit
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 2000

47 Reviews of iTracker

 

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Software Advice Reviews (26)
More Reviews (21)

Showing 1-20 of 26

Gurdial from Sun softwares
Specialty: Construction & Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Nice software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Good quality software, easy functionality, very easy to learn how to operate, user friendly, makes overall operation easy and fast.

Cons

User manual is very large and lots of time required to go through it . It's hard to figure out which features you need for work when you start first .

 
 

Anuj from Subros
Specialty: Automotive
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Good Software, we used this software for warehouse team and successfully enhanced the productivity of employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very good Product

Pros

Enhance Productivity
Good Reporting Structure
Easy to control Inventory
automated e-mail notification
Controlling inventory aging through FIFO functionality
EDI & Barcode integration

Cons

Generally I dont find cons with this product. Only one minor challenge is related to integration with SAP system where one may need to obtain SAP connection license with this product.

 
 

John from CPI
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Very good for our purposes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We used this to manage our voucher shop and it was the only program which filled all of our needs. It is easy to use and was easy to train staff on.

Cons

Was slightly more than we wanted to pay for the program but worth the money in the end. Would like it to interface more with collateral programs.

 
 

Sherika from S & S Marketing
Specialty: 3rd Party Logistics (3PL)
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

The Convenience

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I recommend to anyone who is looking for a professional product.

Pros

The convenience and simplicity of the steps of the set up and usuage of this product as well. I love that I do not get confused with using this product.

Cons

None that I know of, I have no complaints and I have enjoyed the use of this product. One product that has my vote.

 
 

Sarah from Mesa Dental
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Pretty awsome

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Pretty good inventory management software, easy to use and learn! It took our team about a week to learn how to use this software. Many options and very easy to customize to your needs! I would highly recommend this to anyone who needs a great system to manage you inventory!

 
 

Bernard from Westside Warehouse
Specialty: 3rd Party Logistics (3PL)
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

itracker

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product has worked well for us. We have used this system for public warehouse management for approximately 12 years.

Pros

the web portal

Cons

tech support

 
 

Michael from CFS Logistics, Inc.
Specialty: 3rd Party Logistics (3PL)
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

ITracker

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am very happy with the product. It's a good deal.

Pros

Ease of use, canned reports, flexibility, price

Cons

Slow response

 
 

RICK from ELEVATE FULFILLMENT
Specialty: Other Nondurable Goods
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Has Helped Us Grow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using 3PL Central for nearly 5 years now. Over that time we have been able to utilize the technology provided to greatly grow our business. The functionality has a wide scope of offerings and for the most part they work very well. We utilize 3PL Central as our Warehouse Management Software and rely on it heavily for small parcel receiving, inventory management, and order organization. We use a separate, stand-alone pack verification/manifesting/shipping software that we like much better than the modules offered by 3PL Central for those specific tasks.

The visibility for our customers is critical and most find it works well despite the UI being slightly hard to navigate.

Our biggest hurdle has been to take full advantage of the new feature releases because of the change in protocol/process that it would require. There is definitely an advantage to new releases and features, but they aren't always really easy to implement.

Pros

- Web Based
- Broad scope of features
- Constant updates and feature releases
- Up-time is near 100%
- Good support (when you can get it)
- Handles wide (possibly unlimited) product types

Cons

- Support is very slow and often inexperienced requiring multiple responses to get a resolution
- Most additional features are a le Cart so the price can increase depending on features
- High traffic days make the system slow (although they have been addressing this)
- UI can be hard to navigate at first and specifically for customers
- Doesn't play well with mobile (we've been told this is in the works)

Advice to Others

Depending on the transactional volume this may be a great option. We like it and have had a hard time finding a replacement that matches the bang for the buck.

 
 

Mike from 5 Stones Group
Specialty: 3rd Party Logistics (3PL)
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Niche Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is specifically for a company doing third party logistics. The requirements to compete in that market are high and varied. So to find an inexpensive workable solution is tough. 3PL fits the bill.

Pros

Lots of functionality. Lots of add-ons if you need them. Most of them are for free.

Cons

UI is pretty old school. It's not super pretty or slick. Some of the functionality is a little clunky and you have to take extra steps to do something that we wish was just a click of a button.

Advice to Others

Fully Loaded, It's worth it for the money. It's not a Manhattan Group software, but for the little guys, it's a great software.

 
 

Jesse from 5 Stones Group
Specialty: 3rd Party Logistics (3PL)
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

6 months under our belt with 3PL central

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall this is a very full-featured software. We enjoy the prompt responses from the support team. We are waiting patiently for more Rest API's and android scanners. We've been told they are on the horizon, but it doesn't look like anything is coming soon.

Pros

Robust Billing Wizard.
Prompt and professional support team.
Smart Pack is a really cool way to reduce errors during packing.

Cons

The UI feels old.
Not intuitive.
Does not handle consignment between customers.

 
 

Melissa from Warehousing and Fullfilment USA
Specialty: Furniture / Home Decor
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Software is Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used this software for just about 6 months and I like that it is easy to use.

Pros

Easy to use and not complicated. Customer Support is very helpful.

Cons

Takes a little while to learn everything.

Advice to Others

Make sure you use all the training they provide. It's very helpful.

 
 

Taylor from Ensorcell Investments
Specialty: Metal Fabrication

September 2016

September 2016

3PL - Great Warehouse Management tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Very robust software that fulfills all of my warehouse management needs

Likes Least

This software is great - not sure if there is anything I would change about it

Recommendations

This product offers a 30-day trial on their website so consider taking a look at that

 
 

Marlon from Jetpack Shipping
Specialty: Healthcare

August 2016

August 2016

Worked pretty great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Fulfillment is very simple. It wasn't hard to export orders and import orders.

Likes Least

Inventory issues before new inventory system. We sometimes had issues keeping track of our inventory.

Recommendations

Take your time and learn the system. There is a help button that can teach.

 
 

NICHOLAS from NPD LOGISTICS
Specialty: 3rd Party Logistics (3PL)

July 2016

July 2016

LOVIN IT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

What I like best about this product is that it is easy to use and the vendor has excellent customer service!

Likes Least

There is no alert besides an email that an order has been placed. You should hear a beep!

Recommendations

Get an in depth review of the program before buying to make sure you know what your getting.

 
 

Steve from Sweetwater Logistics
Specialty: 3rd Party Logistics (3PL)

July 2016

July 2016

Top Shelf WMS out of the box

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The ease of training new employees, the ability to connect to most any 3rd party shopping cart, the EDI functionality. The auto-billing feature is an enormous time-saver. I really appreciate that 3PL Central is also looking to improve their software and will take input from their clients as to updates and changes that would be beneficial.

Likes Least

3PLCentral is constantly making improvements and updates to make the system more efficient, user friendly and to meet the changing demands of the 3PL market. That being said, their documentation and notices surrounding the updates could improve dramatically.

Recommendations

Map out your entire process and then review how 3PL Central mandates the process to be performed. I would suggest being open to changing your own process as generally speaking 3PL Central methodology is clean with little to no redundant actions. There are cost savings relative to labor to be found - if you look.

 
 

Tim from Swan Packaging Fulfillment
Specialty: 3rd Party Logistics (3PL)

June 2016

June 2016

3PL Central Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

API integrations to shopping carts & OMS's, automated capture of billing events, automated email notifications, FTP export automation, client-facing visibility & inventory related reporting, RF functionality is good not great, customer support is very responsive.

Likes Least

SOAP APIs need better documentation (hopefully improved in new REST APIs), system can be slow during peak times (Monday mornings), need more focus on B2C pick & pack functionality (pick strategies, replenishment, location-based allocation options).

Recommendations

Run through your workflow on demos, don't be afraid to adjust your workflow to software capabilities instead of the other way around.

 
 

Hiro from Mitsui-Soko (USA)
Specialty: 3rd Party Logistics (3PL)

June 2016

June 2016

Happy Customer with Some Wishes

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy to use
Nice and knowledgeable people
Located locally

Likes Least

Some features (such as item setup) requires not-straightforward operations.
Lacks some important capability such as audit trail for master file update.
Not optimized for huge warehouse operations.

Recommendations

Get support even it costs, to enjoy full function of the system.

 
 

Robert from Titan Industrial Storage
Specialty: Industrial Machinery & Equipment

January 2016

January 2016

Titan Industrial Storage

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

ITracker is really easy to use. Pretty self explanatory. I like that you can upload unlimited photos to an item.

Likes Least

The only thing I would say I like least is that there is a lot of information that can be added, but we don't utilize the fields. We can't get rid of the columns.

Recommendations

Really great software so far. Still learning but its great.

 
 

James from Summit Warehouse & Logistics
Specialty: 3rd Party Logistics (3PL)

September 2015

September 2015

Quality Software & Top Notch Service

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

They have a true cloud based WMS solution that we can access anywhere. The user interface is easy to navigate and understand. Support inquiries are handled quickly and professionally. System feels like 100% up-time. Regular updates and feature enhancements. All reports are customizable to fit our needs.

Likes Least

The look of the software could be refreshed, but they are already working on it from what I understand. That being said, their current look is much newer than other WMS solutions we experienced/reviewed/demoed.

Recommendations

A true SaaS solution is the best way to go! Don't get fooled into a vendor hosting your version of the WMS on their servers. Count the number of clicks it takes to complete and inbound/outbound. Bells and whistles don't matter if the core functionality is not solid. Ask to talk with one of their current customers as a referral. Ask why their last customer ended relationship with them.

 
 

Kerry from Coastal Logistics Group
Specialty: 3rd Party Logistics (3PL)

April 2015

April 2015

iTracker Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The system follows a simple and easy to understand workflow: ‘receipts’ to bring product into inventory, ‘picks’ to allocate inventory to delivery orders, ‘shipments’ to remove product from inventory. Once you understand the basic screen design and flow of one module, you understand the flow for all others. This is particularly helpful in training new users.

It is easy for an end user to leverage the powerful filtering functionality of any list view in the system. Each column has a filter available with numerous logical comparison operators available (i.e. ‘starts with’, ‘contains’, ‘equals’, etc.). The user does not need to understand any complex query syntax. They simply enter the value they want to filter and then select the comparison operator to apply. It’s also a simple matter to export any list view to various formats.

Each transaction in the system has multiple options for printing. You can print a list of transactions, a form for individual transactions, or labels of various kinds. There are dozens of report and label formats to choose from for each transaction. Each report or label can be previewed, printed, exported, or emailed directly from the system.
We have not experienced any downtime with the hosting service and consider it to be reliable.

Likes Least

Allowing users to set and change their own passwords would be a useful feature to increase security. Also, the ability to set password expiration policies and complexity rules would also be of benefit. I’ve spoken to Tracker Systems about this and have been told it may be included in a future version.

Though the system has many built in reports to choose from, it would be impossible for any system to have every possible report format. Tracker Systems is absolutely able and willing to customize any report format that comes up. However, for our business model, the number of such customizations would be financially unfeasible. Our preference is to handle such development in-house. iTracker has a custom reporting option, but we have found certain reports are still not possible with that tool.

The system supports mobile barcode reading. However, at this time it’s only supported on a small list of hardware and operating systems. An android or ios application would greatly increase the options for the end user.

In some instances we have experienced delays in switching from one screen to another while data refreshes or the screen layout changes. With a remote hosted, web application, some delays are to be expected. Keep this in mind if you are comparing this system to an on-premise alternative.

Recommendations

Not specific to this product, but just general recommendation: clearly define your requirements prior to engaging any software partner. Then revisit and revise that document as you learn more through your research and demos.

 
 
 
Showing 1-20 of 21

John from Siggins

April 2017

April 2017

Warehouse manager review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is useful for the most part, not the best thing that i have used, but it does get the job done.

Source: Capterra
 

Fabio from Interglobo NA
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Poor Customer service and support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Terrible customer service and support. The training session was done very well but i'm still waiting for the customer service and support to solve an issue since July. There is no follow up, no updates, no solutions on their side.
Software is pretty basic too.

Pros

simple

Cons

basic

Source: Capterra
 

Stephanie Miles

September 2013

September 2013

Global Warehouse Management

Product Quality

Product Quality
Quality

Online automation tools effectively decrease the amount of one-on-one time that warehousing employees spend speaking with clients via telephone or in person, without sacrificing customer relationships in the slightest. On the contrary, manufacturers and other vendors actually feel more loyal to a warehousing company when they are notified about updated inventory information and shipment statuses in real-time, day or night.

3PL Central’s web-based management system saves warehousing companies money by doing away with long-term contracts. Instead, users pay only for the features they need. Users can also add and remove warehouses from their internal system with just a few clicks of the mouse, and they can use 3PL Central’s proprietary “Billing Wizard” to track all billable activity and charges by customer.

Pros

3PL Central provides a great value for warehousing professionals

Cons

The platform's features are very industry-specific.

Source: GetApp
 

Tim from Swan Packaging Fulfillment

February 2012

February 2012

3PL Central Product Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Would not hesitate to recommend.

Pros

Very well suited for 3PLs that manage many clients across many industries, need retail replenishment and EDI compliance, have basic kit assembly needs and ship primarily cases/pallets. Customer support is very responsive and accommodating. Integration for data exchange is very tight. Pricing is reasonable and there is no nickel & diming that is common among software companies. Web-based SaaS is great. Reporting is well rounded & customizable.

Cons

Needs some more development on individual unit pick/pack capabilities for high SKU count & high volume operations but otherwise very versatile for both B2C and B2B 3PLs.

Source: Capterra
 

Arlene from FTW-Inc.

February 2012

February 2012

I would highly recommend this program to other 3PL Warehouses...

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would highly recommend this program, in fact we have already sold it off to one of our own customers that is how good it is, in less than 60 days of usage.
3PL has allowed us to create a benefit for our customers, and has strategically positioned our company in the right place for future growth.

Pros

The implementation process was seamless, it allowed us for an extremely efficient transition from our old system. The site was very easy to navigate, and very self teachable. 3PL has allowed us to bring more efficiency internally, which allowed us to use our existing staff to take on more business rather than adding the added labor expense

Cons

I honestly and sincerely cannot think of one.
.

Source: Capterra
 

Joszef from ABF Fulfillment/usellweship

October 2010

October 2010

Outstanding 3PL software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

After numerous demos, 3PL's SaaS package is by far the best you can find and with pricing that was well within our small companies budget.
No need to buy and install software, being able to access from any computer, upgrades included. We were shipping our first orders the day they gave us access.
The billing tool is the best to make sure you capture every costs, if your big enough, this tool is probably a profit center in itself.

Pros

We were looking for an alternative to a slow, cumbersome WMS system for managing our 3PL fulfillment services business. After reviewing and demoing over a dozen options, we found that 3PL offered the the best selection in functionality to meet our needs.
We were excited about the ability to offer online access for our clients and customizing packing slips to match our clients look and feel.
From entering orders manually, importing CVS files, setting up a quick ftp connection to EDI, 3PL offered the most options for getting our clients orders in and ready to be processed.
We were concerned about a SaaS package and speed communicating but performace has been fast, up-time has been incredible and their support team is quick and knowledgable.
Attaching documents to transactions is a great feature and eliminates our need to save file cabinets full of receiving paperwork.
Upgrades being included is about the best you can ask for.

Cons

As a SaaS, linking to Worldship or other desktop shipping apps is not as direct as we would like but I think improvements are in the works for this as well.

Source: Capterra
 

nanda from KumarTech

July 2010

July 2010

Great Preoduct

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great product for all catergories

Pros

great product. Trial version helpful

Cons

Need more documentation

Source: Capterra
 

Zach from EZ3PL/Derstines

July 2009

July 2009

3PL Central

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great solution for small to mid-sized 3PL providers.

Pros

The product has been a great solution for us as it's very inexpensive and uncomplicated to implement and run. Our core business is Foodserviec and we did not want to implement a full warehouse management package to run our 3PL business so we looked for SaaS solutions instead. 3PL Central was among the least expensive we found and it has all of the core functionality we need. Customer service/support are excellent. The product is being improved on constantly. Although not the most sophisticated package on the market it offers a strong value.

Cons

Ease of use is not what it could be because of a few shortcomings like not being able to alpha search product descriptions for order entry or reciever entry.

Source: Capterra
 

Basel from Dream World

July 2009

July 2009

Best 3PL Software for Smal to med size warehouse

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

3PL is the most inexpensive warehouse management tool I have ever implemented, but it's also fast, complete, and straightforward.

Pros

Ability to manage warehouses, products, orders and customers from anywhere you have internet connection dramatically saves time and money. 3PL is the best investment the a small to med size warehouse can have, it is very easy to use which cuts on training time and rich in practical features that makes it affordable to all small businesses.

Cons

The lack of an auto save feature is problematic omission we hope to see in future releases.

Source: Capterra
 

Chris from installation Service Group

July 2009

July 2009

3PL Warehouse Manager

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

As one of the first customers of 3PL Warehouse Manager we have seen the evolution in this product. Our company would recommend this product to other users.

Pros

Very versatile! Our clients are overwhelmed with the information provided.

Cons

None that our company has found.

Source: Capterra
 

Mike from Hartsfield Warehouse

July 2009

July 2009

How 3PL connected us to our Customers

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Our distribution customers demand a warehouse management system that allows 24/7 visibility of their products, that allows them to send and receive orders electronically and is scalable to meet their future growth plans. The solution for us was 3PL. The 3PL system gives our customers outstanding features but still provides our company with a cost effective WMS solution. The ease of navigation for both customers and our users is a big plus. New features are always being added to upgrade the system. Customer support has been terrific. When we have a problem the courteous staff at 3PL has always responded quickly and professionally. I also like the small business attitude of "how can we get it done together so everyone wins". 3PL has been great for our company and I recommend it to any warehouse looking to upgrade their WMS system.

Pros

3PL offers us the following benefits:

24/7 web visibility for our customers.
Multiple EDI formats to exchange data.
Shiping and receiving e-mail notifications.
Ease of navigation for customers.
Simple order and receiving windows navigation.
UPS label integration.
On-going system upgrades at no charge.
Excellent reporting capabilities.
Bar coding capability.
Great customer service.

Cons

System needs to provide the capability to print pallet labels for inbound shipments with lot and shipment details.

System needs to be upgraded to provide more flexible billing schemes.

System needs to produce a distinct shipping tally for the consignee to sign at time of pick-up.

Source: Capterra
 

Charlie from CajunGrocer (aka Webmatter Cold Storage)

July 2009

July 2009

Title is fine

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

yes, would highly recommend.

Pros

easy to use

Cons

none at this moment. all needs taken care of.

Source: Capterra
 

Rod from Justrukit Logistic Services Group, Inc

July 2009

July 2009

System Overview

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great buy for the small to mid-sized company on a tight WMS budget.

We've certainly got more bang for our buck!

Pros

Web-based system that is very user friendly.

System is scalable, thus giving us the opportunity for growth, whether we're processing one carton or 100,000 cartons it works.

Cons

We have not had any issues, the support team has worked to resolve any challenges we've encountered.

Source: Capterra
 

DOMINIC from TRANSPORT TEAM DISTRIBUTION

July 2009

July 2009

Our inventory accuracy went from 91% to 99% allowing us to provide better customer service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

3PL's web-based system has kept our initial investment costs down. Our inventory accuracy went from 91% to 99%, allowing us to provide better customer service and avoid expensive errors. 3PL has also provided us with a solid checks and balances system, which was the driving force behind implementing a warehouse management system. We are automatically alerted on all receipts and shipments, so no inventory goes unaccounted for. No other solution out there is in the same league in terms of functionality, ease-of-use, and pricing. We love it!

Pros

- Easy-of-use and implementation across our different locations.
- Low initial investment costs.
- We can give customers an answer in a couple of seconds or they can log in and check themselves.
- Our customers like having the ability to log on and see their inventory status.

Cons

- Turn-around time on adding new features

Source: Capterra
 

Cindy from Falcon Worldwide Distribution

July 2009

July 2009

My experience with 3PL software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would definately recommend 3PL software to anyone in the 3PL business. We have been very pleased with the functionality, cost and customer support. Also, 3PL is always looking for ways to improve their product...most always without additional costs.

Pros

Web-based 3PL software is exactly what we need at Falcon. Being web-based, we are able to access our data easily, and our customers are able to view their transactions and inventory 24/7. This fact alone helps reduce the number of customer service calls for routine information. Another savings comes from the absence of upfront infrastructure expense required with site-based systems. Rather than ordering equipment and software and waiting for it to be installed and secured, we were up and running almost immediately. We would not choose anything other than 3PL software for our needs.

Cons

The only thing I could consider a con at this point is possibly the restrictions we currently have with running our shipping labels through 3PL. Although, there are some labels setup, we are not adequate for our needs, so we have a separate program set up where we enter and print our labels. I do know, however, that this issue is before the developers, and we anticipate upgrades in this area soon.

Source: Capterra
 

Doug from TCG Continuum

July 2009

July 2009

3PL Central User Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This has been a great system for us.
It's very easy to use
The integration was relatively quick and easy.
Almost immediately we began to reap the benefits/efficiencies 3PL Central provides.
The added functionality has improved our offerings & service to our current clients and has also been a great sales tool. The customer service has been very responsive to our needs.
They've been excellent at listening to our requests and promptly modifying the system.
3PL Central has worked great for us.
I'd fully recommend it as a WMS solution.

Pros

-Very easy to set up and get started.
-Intuitive interface.
-Responsive customer service with frequent updates based on our needs/requests.
-Affordable yet robust.
-Direct access for our clients.

Cons

-Shipping module isn't great.
-Inability to do ad-hoc reporting.
-No current Quickbooks billing integration (but on the plus side, this is something they are working on based on client input).

Source: Capterra
 

Erik from Falcon Worldwide Distribution

July 2009

July 2009

Falcon Worldwide Distribution

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

3PL is an integral part of the success of our business and the success for the future. We see 3PL as a true partner as we grow and develop.

Pros

Excellent for ease of use and training. 3PL format has allowed our employees to be much more effective for order entry, document preparation, and inventory management for our customers. Very good login capabilities for customers to gain real time information. Excellent customer support by 3PL staff.
Effective tool when courting new customers. Automatic emails and login for customers + ability to promote multiple warehouse locations is strong selling point.

Cons

Took some time to have new features requested for followup. Initial EDI implementation took longer than expected. This may have been more for the EDI partner than 3PL, but all tied together.
Report writer would be great enhancement feature we are looking for in the future.

Source: Capterra
 

Sandy from Technology & Operational Solutions, Inc.

July 2009

July 2009

I am happy with 3PL Central

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall, I rate 3Pl Central as a very user friendly 3rd party logistics program. I tried another prior to selecting 3PL Central and I must say that, not only is the system mcu better, but the customer service far exceeds the prior company.

Pros

User friendly
Great Customer Support
Tracking / recording complete

Cons

Slow when processing large batches

Source: Capterra
 

David from Fairway Logistics

July 2009

July 2009

Excellent Product & Great Service!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would highly recommend this to any warehouse that does not want to invest $50,000+. In fact we have found this online based software to be fully customizable with a little assistance from their development team so it does exactly what we need it too.

Pros

This web based warehouse management software is exactly what we needed. It keeps tract of our inventory very easily with sleek reports. They have a billing wizard that allows us to bill for in/out and project work. The system also has a built in bill of lading and allows for UPS/Fedex integration for shipping. So far this is the best technology investment we ever made. Keep up the good work 3PL central!

Cons

We will keep you posted.

Source: Capterra
 

Mike from GMS

July 2009

July 2009

Great Solution for WMS

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Again, if you are looking into 3rd Party Logistic WMS software, You might want to give 3PL Central a spin to try them out. If you are in Forwarding, Warehousing, Trucking business, you should check it out this software.

Pros

This is great software if you are looking for Third Party Logistic WMS Software. I looked everywhere for software like 3PL Central for our Forwarder WMS Solutions, but not even we found what we are looking for, but it was perfect for our WMS operations.

Cons

If you need to modify any of the system functions, you need to pay for customization programming fee. But I guess it is very normal for SaaS software like this one. Only reason I gave 4 Star is I am sure every software needs more improvement and better solutions.

Source: Capterra