NetSuite vs Point of Rental Software: Which is best for you?

We are using their system for Customer Relationship Management and Accounting. As I mentioned above, it has improved our data accuracy, we have more reliable data, and improved our reporting to the donors and our Council (board)

Navigating the system can feel overwhelming, especially for new users, and customization sometimes requires technical expertise that not every company has in-house.

Being able to quickly create quotes in Essentials, adding the items and services the customer requests, and moving that contract through the reservation, order, and receiving stages, is critical to our business.

It is difficult to get someone on the phone. When issues are reported, the standard response seems to be either 'I don't know' (if speaking to someone) or 'we may look into it for future development' (if the error is reported online).