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Zoho Billing

Zoho Billing 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

Zoho Billing
Zoho Billing
4.5
(105)

Pricing

Starting at $29.00 per month

About Zoho Billing

Zoho Billing (formerly known as Zoho Subscriptions) is an end-to-end billing solution catering to small and medium-sized businesses across various industries such as SaaS startups, gyms, wine clubs and daycare facilities. The solution offers a native mobile application for Android and iOS devices.

Zoho Billing empowers businesses of all sizes to manage their subscriptions and billing processes with ease. Its comprehensive suite of features helps you simplify invoicing, automate different stages of the customer lifecycle, boost revenue growth, manage failed payment retries and gain valuable insights into the financial health of your business.

Zoho Billing offers integration with Zoho Books, Zoho Cliq and Zapier. Business owners can set permission access for employees on the basis of their job roles. Additionally, the solution allows users to manage multiple subscriptions for every customer.

Zoho Billing offers services on a monthly or annual subscription basis and customer support is available via phone, email and an online knowledge base.

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Zoho Billing User Interface

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Zoho Billing Pricing and Plans

Starting price: $29.00 per month
Free Trial
Free Version

Standard Plan

$29.00

per month

Plan includes:

  • Create Quotes and Invoices
  • Adapt to local languages & tax laws
  • Collaborate with up to 3 users
  • Record multi-currency transactions
  • Manage offline and online payments
  • Set up automated payment reminders
  • Handle projects & timesheets
  • Offer a dedicated self-service customer portal
  • Customize your transaction templates
  • Use custom domains
Read More

Premium Plan

$69.00

per month

Plan includes:

  • Manage subscription billing
  • Collaborate with up to 10 users
  • Use hosted payment pages
  • Automate billing for usage-based pricing models
  • Handle proration calculation
  • Send abandoned cart reminders
  • Allow customers to review timesheets
  • Retry failed payments with dunning management
  • Use custom modules and custom functions
  • Customize and schedule reports
Read More

Custom Plan

Pricing available upon request

Plan includes:

  • Use advanced billing capabilities
  • Visualize data with cohort charts
  • Automate revenue recognition
  • Schedule cancellations
  • Get advanced analytics and BI
  • Receive a dedicated account manager
  • Experience personalized implementation and onboarding
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Zoho Billing Features

  • Popular features found in Subscription Management
    Discount Management
    Dunning Management
    Recurring/Subscription Billing
    Self Service Portal
    Subscription Plan Management
    Usage Tracking/Analytics
  • More features of Zoho Billing
    Accounting
    Accounting Integration
    ACH Payment Processing
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Approval Workflow
    Billable & Non-Billable Hours
    Billing & Invoicing
    Billing Portal
    Cancellation Management
    Client Portal
    Contact Database
    Credit Card Processing
    Credit Note
    CRM
    Customer Database
    Customizable Branding
    Customizable Fields
    Customizable Invoices
    Customizable Reports
    Customizable Templates
    Data Import/Export
    Data Security
    Data Visualization
    Debit/Credit Card Processing
    Deferred Billing
    Electronic Payments
    Electronic Signature
    Email Management
    Enrollments/Onboarding
    Expense Tracking
    Financial Management
    For Small Businesses
    Hourly Billing
    In-Person Payments
    Invoice Creation
    Invoice History
    Invoice Management
    Invoice Processing
    Mileage Tracking
    Mobile Access
    Mobile App
    Mobile Payments
    Multi-Currency
    Multi-Language
    Multi-Period Recurring Billing
    Multiple Payment Options
    Online Invoicing
    Online Payments
    Partial Payments
    Payment Gateway Integration
    Payment Processing
    PCI Compliance
    Product Catalog
    Project Billing
    Project Time Tracking
    Project Tracking
    Quotes/Estimates
    Real-Time Analytics
    Real-Time Data
    Real-Time Notifications
    Real-Time Reporting
    Receipt Management
    Recurring Invoicing
    Refund Management
    Reminders
    Reporting/Analytics
    Reporting & Statistics
    Sales Tax Management
    Search/Filter
    Status Tracking
    Subscription Management
    Summary Reports
    Tax Calculation
    Tax Compliance
    Tax Management
    Third-Party Integrations
    Time & Expense Tracking
    Timer
    Timesheet Management
    Time Tracking
    Transaction History
    Transaction Monitoring
    Workflow Management

Zoho Billing Integrations

Stripe
Stripe
authorize.net
authorize.net
Dropbox Business
Dropbox Business
Avalara
Avalara
CSG Forte
CSG Forte
Zoho Creator
Zoho Creator

See all 29 integrations

Zoho Billing User Reviews

Overall Rating

4.5

Ratings Breakdown

5

56%

4

40%

3

2%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.1

Functionality

4.2

Matthew's profile
Matthew V.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed November 2019

Great for automating payments from clients

5

Great for start ups and small businesses who are trying to keep a low overhead. Their customer service is nice to work with, I usually would just chat with them or send them an email because I am familiar with using online software. For someone who isn't tech savvy they do have a call in option.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Really easy to set up, and integrated with the merchant processing of my choice. When we first switched over Zoho subscriptions were the only tool that could email multiple reminders to the clients prior to the billing renewal which I feel is great for subscription services. The customer portal on the backend allows for customers to change their credit card information without me or one of my team members to have to do it manually. Super time saver. It also notifies my team when a payment doesn't go through for whatever reason and can automatically retry the card again. When we first started, it gave up to $50k worth of transactions as a free trial. Meaning you don't have to pay for a subscription until you reach 50k worth of transactions or a certain number of clients. Really cool.
Cons:
The only thing I didn't like was that I couldn't do a one time payment easily. Sometimes we have one time jobs such as web development or consulting, and it makes it kind of hard to use just this one system. We had to also get Zoho invoice to complement what we were doing. So unless you are doing just recurring subscriptions you'll need to get an invoicing tool as well. Als ran into problems with the customer portal, but most of my clients didn't wnat to log in so it wasn't that big of a deal.

Reasons for switching to Zoho Billing

When switching CRM systems we looked at reducing overhead costs for recurring subscriptions.

Vendor Response

Hi Matthew, Good to hear from you! Thank you so much for such a detailed review on both Zoho Invoice and Subscriptions. It means so much to us. Regarding the benefits of the client portal and payment retry settings, we couldn't agree more! Glad to know we are a part of your subscription business journey. Cheers, Harikrishna

Replied November 2019

Read More

KA
Kurien A.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Robust Billing System But Professional Setup Needed

5

Overall we are happy with it. It helps us manage our billing efficiently. Would recommend there is an AI feature to catch manual billing of things missed or some type or reminder of yearly or quarterly billing.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Very robust billing system with lots of options and integration for billing.
Cons:
Little complicated to setup first and would need professional guidance to get it to work exactly as desired.

Reasons for choosing Zoho Billing

Integrated System and costs. CRM system being included is a big plus.

Reasons for switching to Zoho Billing

Better integrated system with CRM. Lots of possibility to expand in the future

Read More

Pamela's profile
Pamela C.

Verified reviewer

Outsourcing/ Offshoring

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed April 2019

Makes my monthly billing easy

4

Previously 5

Before using Zoho Subscriptions, I used a invoice billing app that allowed us to send monthly invoices. We send payment reminders 5 days before the end of the month. The invoicing app only allowed me to set a date we want reminders sent. So if the month had 30 days (or less), the reminder was one day off. Subscriptions sends reminders 5 days before the end of the month no matter how many days are in a month. This is just one of the many great things about Zoho Subscriptions.

Ratings Breakdown

3
Ease of use
Previously 4
3
Value for money
Previously 5
4
Customer support
4
Functionality
Previously 5
icon
Pros:
Zoho Subscriptions makes my monthly billing easy. We have more flexibility than recurring billing. We can add multiple plan options for customers to select when subscribing to our services.
Cons:
There is not enough options or flexibility for hosted pages.

Read More

CL
Chris L.

Verified reviewer

Architecture & Planning

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed November 2025

A great cloud based tool to management your company's finance

5

Ratings Breakdown

4
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
cloud based, which is very convenient and secure. helps with streamline cash flow, payment and record keeping
Cons:
but more complex than QuickBooks and the learning curve is slightly steeper. having bit issue with processing large amount of data especially for database management

Read More

Lucas's profile
Lucas P.

Verified reviewer

Information Technology and Services

Self-Employed

Used other for more than 2 years

Review source

Reviewed April 2020

Gets the job done. Great customer and subscription admin panel.

5

My client needed to quickly deploy a simple subscription-based membership system and ZoHo Subscriptions totally fit the bill. It provided a test environment identical to the launch environment so there was little in the way of post-launch bug cleanup. The system was super easy to set up an MVP and was flexible enough so that we could build on this MVP as our real-world usage brought to light other features we wanted to deploy.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Functionality
icon
Pros:
Pricing structure API integrations Webhook announcements Clean and intuitive admin panel Robust reporting Subscriber export Subscription pricing flexibility with coupons and addons
Cons:
The non-API deployment is a bit limited in terms of collecting any customer information that's not part of the default data. We didn't have the budget to do a full API deployment, but we were able to come up with some workarounds to collect info in fields not specifically designed for that information. When we did go with the full API deployment, it was pretty easy to transition our hacked-together data collection into the new custom fields.

Reasons for choosing Zoho Billing

Best balance between pricing structure and non-technical deployment

Vendor Response

Hi Lucas, Thanks for taking the time to review Zoho Subscriptions! We are happy to know your feedback on the Sandbox environment, the API and webhook capabilities and the flexibility aspect of the app. We believe your subscription billing is streamlined as per your needs. If you have any questions, feel free to reach out to us anytime. Happy to have you with us Lucas. Cheers, Harikrishna

Replied May 2020

Read More

Azizah's profile
Azizah A.

Verified reviewer

Telecommunications

5001-10000 employees

Used weekly for less than 12 months

Review source

Reviewed September 2022

Subscription management product

4

Ratings Breakdown

4
Ease of use
3
Functionality
icon
Pros:
The product's subscription payment tools, including their methods and coding customization preferences, were highlights for me. We were given a lot of latitudes, and it worked out wonderfully. It was also crude and straightforward to make differences to existing plans and materialize new ones.
Cons:
We are still not happy with the duration it takes for ACH transfers to be completed. We are constantly updated on our budget status. However, outstanding invoices will remain reflected as such. So it is hard to tell which bills are overdue.

Reasons for switching to Zoho Billing

Zoho Subscriptions has all the features that we needs.

Read More

AS
Alexander S.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed January 2021

A decent solution to subscription management

4

It was an easy way to setup and start offering subscriptions, and it's quite easy to manage users and current subscriptions. However it does not seem like a sufficient long-term solution, and you might find a better experience elsewhere.

Ratings Breakdown

2
Ease of use
4
Value for money
2
Customer support
4
Functionality
icon
Pros:
It's quite easy to setup, far easier than other solutions. Nearly everything can be done 'no-code', where you can easily create subscriptions and start accepting payments easily. API is quite easy to use, if you need it.
Cons:
It's extremely limited in what it can do, and the interface is a little clunky. I constantly experienced bugs when integrating it with Zapier, often times having to reach out to support in order to deploy a fix. You cannot do multi-lingual checkouts, which can be a huge issue in certain regions. The customer portal that they provide is also quite lacking in visual appeal.

Reasons for choosing Zoho Billing

Easier setup compared to Stripe, but far more limiting.

Read More

Alex's profile
Alex B.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Recommended to All my SAAS Friends

5

We use this everyday, and are continuing to build upon it. It integrates directly into Zoho Books which makes our bookkeeping super easy. This was one of the main reasons we chose to use it.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
This software makes automatic billing an unbelievably easy thing to do. I absolutely love how you can create products, and within the product create different pricing plans. You can set how each customer should be billed and how often. It provides an online billing account for your customers to see their subscriptions, paid invoices and even update their credit card details.
Cons:
We love it, but our main gripe about Zoho Subscriptions is that you only get one Hosted payment page for ALL of your products and plans. This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products. This means that if you have two different branded subscriptions...you must somehow make a single check out page that fits both of them. Also, it's the same page as when a user updates their cc info... everything else is amazing with this product, but for us, it was a face-palm.

Read More

Ismael David's profile
Ismael David S.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed November 2022

Everything you need to bill consistently

5

This is a great tool for payment processing specially when integrated with other Zoho relevant tools

Ratings Breakdown

5
Ease of use
4
Value for money
3
Customer support
4
Functionality
icon
Pros:
Zoho Subscriptions takes care of every step of the payment process. After its setup, the process is smooth and simple for every new customer yhat signs up
Cons:
The new way invoices, refunds, credit notes and subscriptions are displayed is cumbersome and makes it hard to look at the full history of the customer

Read More

Deepak's profile
Deepak B.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed May 2022

Secure, reliable and easy way to charge subscription

5

Overall i am happy with the secure environment which Zoho subscription has provided, we have tried to make this application but then decided to go with Zoho

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Easy navigation, support documents, and support team is very helpful. As usual a product from Zoho family is awesome.
Cons:
Option to charge from estimate is not available, in India specially we are charging customers from invoice after GST regulations, to avoid GST payment before receiving payment, i would request Zoho subscription to allow this.

Reasons for choosing Zoho Billing

Security and trust of Zoho

Read More

Showing 1 - 10 of 105 Reviews

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