DaySmart Appointments 2026: Benefits, Features & Pricing

Name: DaySmart Appointments
Rating: 4.1 (194 reviews)

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

DaySmart Appointments

4.1

(194)

Pricing

Starting at $99.00 per month

About DaySmart Appointments

DaySmart Appointments is a powerful appointment scheduling solution designed to be highly customizable, ensuring a perfect fit for your business while easily adapting to various industries. Our user-friendly solution provides you with full visibility into your schedule, offering convenient 24/7 online booking and extensive API integrations to help drive your business growth. Other key features include email and SMS reminder notifications to minimize no-shows, real-time data for optimizing appointment workflows, integrated payment processing, and advanced data security measures to safeguard your business and customer information. Request a demo today and experience how effortless managing appointments for your business can be.

DaySmart Appointments Screenshots

DaySmart Appointments Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Gold

$99.00

flat rate, per month

Plan includes:

Analytics Report
Custom Fields
Dedicated Account Manager
Dedicated Links
Expanded Number of User Profiles
Extra Appointment Fields
High-Capacity Appointment Value
IP Address Restrictions
Location Attributes
Location Look-up

Platinum

$149.00

flat rate, per month

Plan includes:

Analytics Report
Custom Fields
Dedicated Account Manager
Dedicated Links
Expanded Number of User Profiles
Extra Appointment Fields
High Capacity Appointment Value
IP Address Restrictions
Location Attributes
Location Look-up

Enterprise

Pricing available upon request

Plan includes:

Analytics Report
Custom Fields
Dedicated Account Manager
Dedicated Links
Expanded Number of User Profiles
Extra Appointment Fields
High-Capacity Appointment Value
IP Address Restrictions
Location Attributes
Location Look-up

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DaySmart Appointments Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of DaySmart Appointments
Absence Management
Access Controls/Permissions
Activity Dashboard
Address Book
Alerts/Notifications
API
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Responses
Availability Management
Booking Management
Calendar/Reminder System
Calendar Sync
Cancellation Tracking
Claims Management
Class Scheduling
Client Management
Client Portal
Color Codes/Icons
Confirmations/Reminders
Contact Database
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Drag & Drop
EDI
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
Faculty/Staff Management
HIPAA Compliant
Live Chat
Medical Billing
Mobile Alerts
Multi-Location
No-Show Tracking
Onboarding
On Call Scheduling
Online Booking
Physician Management
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Reminders
Reporting/Analytics
Rescheduling
Resource Scheduling
Room Booking
Scheduling
Self Service Portal
Service History
Shift Swapping
SMS Messaging
SMS Reminders
Team Calendars
Third-Party Integrations
Timesheet Management
Time Zone Tracking
Wait List Management
Website Integration

DaySmart Appointments Integrations

Hatch

iContact

Birdeye

LeadsBridge

DaySmart Appointments User Reviews

Overall Rating

4.1

Ratings Breakdown

49%

30%

10%

Secondary Ratings

Ease of Use

4.2

Value for money

4.1

Customer support

4.2

Functionality

4.0

Tom S.

Verified reviewer

Photography

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Great tool

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Previously 5

Pros:

The auto email notifications and the reports that can be generated. I also like how user friendly the customer view is, and the ability to customize it.

Cons:

It is very complicated, with a million questions to figure out, but with the great customer service, it makes it easier.

Michelle B.

Verified reviewer

Law Practice

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2025

I Love This App for Solo Practitioner

They are reliable, and provide a good service that I need for my business. As a solo attorney I need to have an easy system to do things and they help.

Ratings Breakdown

Ease of use

Functionality

Pros:

I have used this for years and it is invaluable. My answering service and I can all coordinate and access the format from different locations. They also have an app so I can get my data anywhere. It is vital for my business.

Cons:

There is nothing I don't like. Everything is positive. I have lost contact a couple times but that was years ago.

Reasons for choosing DaySmart Appointments

It has more features that I needed for my business.

Vendor Response

Hi Michelle, thank you so much for your kind review! We're happy to hear DaySmart Appointments has been a reliable and essential part of your business over the years. We appreciate your continued trust and look forward to a continued partnership! If you'd be interested in sharing more, feel free to reply to my email. Thanks again! :)

Replied July 2025

Dr. Ken B.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

DaySmart Appointments unethical practices

Frustrating that they are unwilling to refund being double charged for 2 account. It's another example of corporations and unethical practices

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I had an account with them for 12 years. Difficult set up but when functioning OK. I used them because MYReceptionist aka Always Answer, used there software to take appointments.

Cons:

Reports lacking easy import to Excel, etc., had to do a lot of workarounds. Very bad mobile interface for patient online booking. Did not have resizable web page, which was crazy. Finally switched to DaySmart Spa as they have a much better interface for mobile appointments, but it took them 6 months to work out technical issues, add something basic like a cancel or schedule option. But just when this system is finally working fine, I found they had been still charging for the Daysmart Appointments for 10 months, $1200, which they refused to refund saying I never cancelled, which if your switching service within DaySmart should be standard or at least notified to cancel it. Also the reports are very awkward in DaySmart Spa as well, having to do work arounds to get vital information. 12 years of loyalty means nothing to them.

Reasons for choosing DaySmart Appointments

pricing was more reasonable and was sufficient

Stan M.

Verified reviewer

Medical Practice

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2025

Poor customer service

Poor. Clunky, difficult to make anything other than a standard appointment. Want something different than their template? You are out of luck. Want to cancel? You are out of luck

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It worked...most of the time. It didn't work well, and it was difficult to get the value for the money spent.

Cons:

Clunky, it only fits a particular type of office. I am a solo practitioner, and they more than doubled the rate....with no additional value. I tried to cancel 6 months ago, but they seem unable to respond.

Jim D.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Reviewed June 2025

Reliable and flexible

We have been using it for almost 10 years now with very few issues. Recently when I needed customer service it was top notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very reliable and easy to program to fit the needs of my business as we navigate through the Covid crisis and changes to how we work.

Cons:

Had some minor malfunctions when switching between browsers. Prior to the change in ownership, customer service was not optimal.

Reasons for choosing DaySmart Appointments

Had the functionality we needed as a multi location provider

Vendor Response

Thank you for spending almost 10 years with us, Jim! We appreciate your review and are glad DaySmart has continued to meet your multi-location needs. Providing great customer service is a top priority, so if you ever have suggestions or need support, please don't hesitate to reach out!

Replied June 2025

Ed B.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

A reasonably priced scheduling system

For the most part it has been a positive experience, I would say when requesting some changes that would help all users, it has taken much longer than I believe it should have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I won't list them all but it basically does all of the main things our business needs to schedule appointments.

Cons:

Not easily customizable for a reasonable cost.

Reasons for choosing DaySmart Appointments

At the time there were not very many options at a price we could actually afford to start with as we were a very small company. The nice thing is the Appts Plus could expand as we have.

Teri A.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Great Platform Highly Recommend

Very satisfied with our DaySmart experience and would recommend this platform. It has worked perfectly for our VITA program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-friendly, easily generates reports, daily/weekly ease of appointment availability access.

Cons:

The initial setup was challenging but the DaySmart team was very helpful in guiding us through the process and has continued to be supportive with any issues that may arise.

Reasons for switching to DaySmart Appointments

Platform did not meet our needs therefore we need to find a solution.

Kirstin H.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Looks great!

Relaxed and low maintenence. Easy to use. Integrates nicely with other applications. Looks nice as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an easy software to work with. Very straightforward and user friendly. Not cluttered and easy on the eyes.

Cons:

Im really not opposed to any of its features. The way it integrates with clover cardpointe is a little rough.

Jasmine G.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed June 2025

Language Services Manger

More than satisfied. Every time I would bring the concern or question, we would be served in timely manner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy access to the app. We have our interpreters using it on their phones. They also like the fact user name and password can be saved and they don't have to type every time they need to use the app.

Cons:

Few times the system was very slow. In our case that is downer because or customers call us and they complain, but Day Smart fixed the problem right away.

Vendor Response

Thank you for your review, Jasmine! We're happy to hear the app is helpful for your team. We'll keep working to maintain that great experience for you.

Replied June 2025

LAUREN P.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 2 years

Reviewed June 2025

OFFICE ADMIN WHO MANAGES 6 CALENDARS GIVES DAYSMART 5 STARS

CUSTOMER SERVICE IS PROMPT. I AM OVERALL SATISFIED AT THIS TIME. DAYSMART IS VERY RECEPTIVE TO FEEDBACK

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

2 WAY SMS CONFIRMATIONS THAT AUTOMATICALLY UPDATE THE CALENDARS STATUS ONCE THE CLIENT HAS CONFIRMED VIA SMS

Cons:

THEYRE POP OUT WINDOW BUT THAT IS GOING AWAY SOON. YOU DONT HAVE THE ABILITY TO EDIT YOUR OWN SMS MESSAGES - THEY HAVE TO DO IT FOR YOU

Vendor Response

Hi Lauren, thank you so much for your review. We're happy to hear we've been meeting your needs and are excited for you to experience the new interface without the popup window soon! :)

Replied July 2025

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