Jatheon 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Jatheon

4.8

(26)

Pricing

Pricing available upon request

About Jatheon

Jatheon Cloud is a robust, AWS-based data archiving solution tailored for IT administrators, compliance officers, and end users who need to securely archive, search, and produce electronic communication records across various content sources. Whether it’s email, social media, calls, or chats, Jatheon Cloud simplifies compliance audits, ediscovery, open data requests, HR investigations, and business continuity planning.

Jatheon Cloud’s advanced search capabilities are designed to handle massive data volumes, enabling quick retrieval and management of business-critical records. With straightforward pricing based on the number of active mailboxes and 24/7 in-house support, Jatheon provides an all-in-one solution that’s easy to scale and manage. Built on AWS infrastructure, Jatheon Cloud ensures top-tier security, data availability, and durability, making it the ideal choice for organizations committed to compliance and data integrity.

Jatheon Screenshots

Jatheon Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Custom

Pricing available upon request

No plan information available

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Jatheon Features

Popular features found in HIPAA Compliance
Audit Management
Compliance Tracking
Policy Training
Risk Management
More features of Jatheon
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
AI Copilot
AI/Machine Learning
AI Summarization
Alerts/Notifications
API
Archiving & Retention
Audit Trail
Authentication
Backup and Recovery
Case Management
Categorization/Grouping
Chatbot
Collaboration Tools
Commenting/Notes
Compliance Management
Customizable Reports
Dashboard
Data Capture and Transfer
Data Compression
Data Discovery
Data Import/Export
Data Migration
Data Retention Management
Data Security
Data Storage Management
Data Visualization
Deduplication
Deletion Management
Document Classification
Duplicate Detection
eDiscovery
Email Alerts
Email Management
Encryption
Event Logs
File Management
Filtering
For Healthcare
Full Text Search
Generative AI
HIPAA Compliant
Indexing
Keyword Search
Metadata Extraction
Metadata Management
Microsoft Outlook Integration
Monitoring
Multi-Location
Multimedia Archiving
Multiple Data Sources
Multiple File Format Support
Multiple Format Support
Optical Character Recognition
Policy Creation
Policy Library
Policy Management
Real-Time Monitoring
Records Management
Reporting/Analytics
Reporting & Statistics
Risk Analysis
Risk Assessment
Role-Based Permissions
Rules-Based Workflow
Sarbanes-Oxley Compliance
Search/Filter
Secure Data Storage
Self Service Portal
Single Sign On
Social Media Monitoring
SSL Security
Storage Management
Tagging
Third-Party Integrations
Threat Protection
Two-Factor Authentication
User Interface
User Management
Visual Analytics

Jatheon Integrations

Okta

Microsoft 365

Google Workspace

Jatheon User Reviews

Overall Rating

4.8

Ratings Breakdown

77%

23%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.9

Functionality

4.7

Brian M.

Verified reviewer

Retail

1001-5000 employees

Used other for more than 2 years

Review source

Reviewed September 2020

Jatheon - Simple and easy email archiving

Overall, it is a good product. Could move to cloud archiving but with the cost and not having any issues, I don't have a reason to get rid of it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It just works. Low maintenance and I am able to search emails fairly easy.

Cons:

The search function could be better. Max export size needs to be increased for when I need to pull a bunch of emails.

Brenda H.

Verified reviewer

Real Estate

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed April 2020

Simple, powerful, fast email archiving solution

We needed something to automatically archive our emails and only retain them for 5 years that had a robust search capability. It needed to sync with AD and give users an easy way to search their own archives. It is mostly used, though by our CEO who is looking or certain email subjects and wants to confirm when certain emails are sent. We don't need anything fancy but the restore capabilities are flexible and do everything we need it to do. We have used it to extract various email for litigation and it was easy to extract.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We purchased Jatheon Email archiver in 2013. I was a little apprehensive because I liked the product and price point but it was not very well known at the time. We use an appliance on-premise but Jatheon seamlessly upgraded me to the next level when I out-grew the old unit. It is so easy to use and It has a lot of flexibility when I do searches. The searches are very fast and I've always been able to find what I needed. Jatheon support has always been responsive when I needed help with a search or configuration change, or to just do a health check on our system. It's been a very good investment for our company and I'd recommend it to any small business.

Cons:

The newer appliance is much easier to use than the previous but I have one comment. When logging in to do administrative tasks, the placement of the administrative functions is on the bottom left. Took me forever to realize that. I think I had to put in a call looking for how to get to it then when they told me I felt a little embarrassed. It's more intuitive for me to find a link on a top navigation bar - that's my only complaint.

Reasons for choosing Jatheon

I considered going to a cloud solution instead of upgrading to the latest Jatheon hardware. Since I had such a good experience with the company in prior years and they gave me a competitive bid and said they would convert my email to the new appliance for me, it was a no-brainer.

Reasons for switching to Jatheon

Arcmail at the time was clumsy to use and was very slow when we were looking for an alternative.

James M.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

Email archiving is a snap and the support is fantastic!

This has allowed me to know our emails are safely archived in the event we need to deeply search for a note from several years ago for customer, legal, HR or other issues. I know we are securely sitting not only in o365 for our hosted exchanged, but we are safely back up to AWS as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The easy of deployment into my user environment was insanely simple and effortless. The solution itself is quite powerful and delvers the results blazing fast. The post sale support has been fantastic when I have had a few questions and the follow up is almost instant. Great product and Great people!

Cons:

I have nothing bad or down to say at all. The product works as pitched and installed. Great stuff!

Reasons for choosing Jatheon

The Jatheon team were super responsive to my request for a quote and order, plus got everything set up and made sure I was well able to use their services. Great crew!

Bill L.

Verified reviewer

Government Administration

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Jatheon Archiving Suite review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was very easy to setup the appliance and start archiving emails, the search feature is very easy to use and administration is rather straight forward.

Cons:

Their outlook client could use a little bit of refinement in the way you search from the client, not a game stopper and it does work very well.

Reasons for choosing Jatheon

The Jatheon gave us a better level of support and upon our review of the available products it best fit our needs

Reasons for switching to Jatheon

Arcmail support was getting very difficult to non existent.

Norman H.

Verified reviewer

Program Development

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed March 2021

Jatheon Archiving Suite - An easy solution to get up and running

The issue this was bought to resolve was archiving issues for users who have left the company. It provided a repository to be able to archive all historical employee email data and fit nicely into an archiving process for recent employee departures. Lastly, it provided security needed so persons can only access mailboxes they need to all from a single web page.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- I can customize it to suit my specific needs - It was very simple to setup and get started with the help of the support team - The team provides frequent updates and are open to suggestions to implement feature upgrades that may suit your specific scenario

Cons:

- I really have no cons as the software does what I want it to do and then more. If I am being extremely critical, the front end design could be a bit more visually appealing.

Reasons for choosing Jatheon

- Pricing was better for an on-premise solution. - It was a better fit for our specific needs. - The setup and long term maintenance looked to be easier.

Angela R.

Verified reviewer

Commercial Real Estate

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed September 2021

Jatheon

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Simple to use and learn -Makes lists of keywords specific to your organization -Helpful staff -Improves our compliance process by making it much more efficient

Cons:

-When doing key word searches, many emails come up that include one of the keywords in generic general disclaimers -Does not capture Google Chat

Reasons for choosing Jatheon

-Better customer service -Better price -Accomplished goal

Jay A.

Verified reviewer

Education Management

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed April 2020

Jatheon email archiving appliance/software provides great value and is easy to manage

My experience with Jatheon as a company and with the products they provide has been exceptional. Their support is quick to respond to any questions or problems. Their products have been rock solid.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Jatheon appliance/email archiving software suite was instrumental in our conversion from Microsoft Exchange to Gmail. It has allowed us to merge our previous MS Exchange archives with our Gmail archives and be able to do all eDiscoveries from one platform. The tech support is top notch. The company is able to remotely monitor our appliance and alert me to pending issues before they even occur. The ways I can query our archive is virtually limitless. And even with close to 50 million archived emails the speed of the queries are amazing.

Cons:

I don't know how I could improve on this product. It does what it is supposed to do and it does it well.

Reasons for choosing Jatheon

While I inherited a Jatheon solution when I started at my current organization 5 years ago, I did have experience with the platform from Commvault at my previous company. I needed to upgrade our Jatheon appliance 2 years ago and decided to stay with Jatheon because of their support and product features/cost.

Verified

Reviewer

Machinery

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed November 2020

A rock solid product with a top notch support team backing it

We have been a Jatheon customer for over 10 years and have been extremely happy with how the product performs. Our appliance works without a hitch and is very easy to use. Like any technology solution there is sometimes minor issues, however, the Jatheon technical support team is top notch and is able to resolve any issues quickly and efficiently

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The technical support team is super responsive and able to resolve issues very quickly. In addition, the solution just works and requires very little management oversight to maintain.

Cons:

Certain functions could be easier to use from the Web UI (i.e. searches for a large volume of email that needs to be exported to PST is a feasible, however, a bit cumbersome)

Verified

Reviewer

Broadcast Media

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

A reliable solution at a competitive price

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A bargain compared to other solutions I’ve priced Reliable; set and forget Excellent support Regular users find it works well

Cons:

The browser interface works fine, but users don’t love it. Occasional users struggle with the search logic (user impatience is a factor here)

Verified

Reviewer

Paper & Forest Products

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed January 2021

Painless upgrade

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The e-mail archiving appliance is well supported by the manufacturer. Upgrading from an older appliance to the new appliance was made very easy for me as once it was physically installed Jatheon took over and migrated the config and data witout any intervention from me.

Cons:

This level of service is necessary since the system is quite arcane and complex. It means when there are issues we have to engage Jatheon rather than fix it ourselves - and we are in different timezones. Having said that we have found Jatheon very responsive and proficient in knowing their product.

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