ChatGPT 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

ChatGPT

4.5

(306)

Pricing

Starting at $20.00 per month

About ChatGPT

ChatGPT is a chatbot software that helps you to create, deploy and manage chatbots for your business. It is a self-hosted software and can be deployed on Google Cloud, Microsoft Azure, or Amazon AWS.

With ChatGPT, users can create and manage different chatbots, which can be available on the web, mobile, or desktop devices. Companies can also analyze data collected from chatbot interactions and use it to understand customer behavior better and provide them with an excellent experience.

ChatGPT Screenshots

ChatGPT Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

ChatGPT

$0.00

No plan information available

ChatGPT Plus

$20.00

per user, per month

No plan information available

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ChatGPT Features

Popular features found in Chatbot
AI/Machine Learning
Automated Responses
Chatbot
Code-free Development
Customer Support
For Sales/Marketing
Natural Language Processing
Pre-Configured Bot
Query Suggestions
More features of ChatGPT
API
Content Generation
Contextual Guidance
Data Extraction
Data Import/Export
Intent Recognition
Language Detection
Live Chat
Machine Learning
Multi-Language
Proactive Chat
Rich Text Editor
Search
Sentiment Analysis
Text Editing

ChatGPT User Reviews

Overall Rating

4.5

Ratings Breakdown

69%

22%

Secondary Ratings

Ease of Use

4.8

Value for money

4.3

Customer support

4.0

Functionality

4.5

Chris L.

Verified reviewer

Publishing

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

ChatGPT is your new business mentor and you're going to use it every day.

My experience has been overall positive with working with ChatGPT. It has some limits with image creation whereby it will use certain words (like western) and it locks it into a color palette: I'm working on ways to get around this; but using it as a partner for biz review and growth has been invaluable. I corrected some cheerleading responses by asking for a more pragmatic, mentor type prompt and it responded by being better. I would recommend this to anyone, espeically as a learning tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I started using ChatGPT by asking it to be more like me. Except that didn't work at first because I failed to give it instructions. So I created a doc about me, uploaded it to ChatGPT and then asked it to create a series of questions to help me accomplish a task. I answered the questions, kept it all in one Chat and with each itteration it got better and better. I use it for Biz Review, self Review, Biz planning and growth, plus product cover creation, market planning, and whatever other questions pop into my head. You have to train it to be the agent you want it to be, but once you do, and keep itterating, it's invaluable.

Cons:

There are limits to what it can do, but it's mostly expectation. It seems to have a bias at times, and it can be more cheerleader than pragmatic realist, so when using it for business purposes, be sure to keep prompts on track to keep ChatGPT in focus.

Bill L.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2026

ChatGPT for the small business owner

I use ChatGPT to create marketing emails and content for our social media sites (LinkedIn and Facebook) to try to help for better audience reach. We also use to use it to leverage data for sales forecasting by analyzing trends and generating data-driven insights to support strategic decisions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it could help you with any questions about anything you may need to search for quickly. It can also help build things easy (resume, cover letter etc).

Cons:

I have noticed that it sometimes can provide incorrect or outdated information so you have to make sure to proof read and review everything in detail. It also has a limit for free use per day so that can come into play if you ask to many questions or try to load files etc.

Reasons for choosing ChatGPT

We went with ChatGPT first because of the free version but went to copilot a few months later.

Verified

Reviewer

Computer Games

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2025

Don't Waste Your Time or Money

Frustrating with both the Free and the Subscription. I don't recommend a Subscription for anybody unless you like wasting money or waiting a month at a time for the generations to reset.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their Free Account is better than the Subscription. One of the faster learning AI but still requires lots of iterations.

Cons:

To Quote from ChatGPT "Your current image generation limit resets in 720 hours and 0 minutes — that’s exactly 30 days from now. This means you'll be able to create new images again on August 30, 2025, around the same time of day you hit the limit today. Unfortunately, OpenAI doesn’t yet offer a way to track usage or reset the quota manually, and even with a Plus subscription, the image generation cap is fixed." I was never told there was a "Cap" on Generations, nor am I going to pay a monthly subscription that only lets me use the account for a few days and then tell me I need to wait until NEXT MONTH to use a subscription I was PAYING MONTHLY FOR. If the AI actually understood what it was being asked, I wouldn't have needed so many iterations.

Reasons for switching to ChatGPT

The UI on ChatGPT was more appealing because the AI seemed to be more responsive/interactive.

Amos R.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2025

Good AI Companion and Business Partner.

It's been fantastic, chatgpt made my life and business easier, to the point that I feel I talk more to it than to my friends and families.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a great tool to learn new things and to create action plans for what you want to achieve. I also like how it simplifies creating blog posts, emails, and even the copy for marketing materials.

Cons:

I don't know if it's my computer or the site itself but it lags frequently and I need to be patient for getting my requests.

Reasons for choosing ChatGPT

I actually use all of those AIs, but for writing and generative text I like chatgpt better.

Lee P.

Verified reviewer

Media Production

Self-Employed

Used daily for less than 6 months

Review source

Reviewed December 2025

Helps my chaotic mind put things in order

It’s been a reliable tool for thinking things through, refining ideas, and getting unstuck when I need momentum. While it can occasionally loop or miss the mark, it usually responds well to direction and becomes more accurate the more you work with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very easy to ChatGPT helps me think things through when my thoughts are scattered. I can start with a rough idea, and it helps shape it into something clear and usable without losing my voice. It saves time, keeps me focused, and helps me move things forward instead of getting stuck.

Cons:

Sometimes it gets stuck or repeats itself when I’m trying to move fast or refine something specific. When that happens, I have to rephrase or push it in a clearer direction. It’s not a dealbreaker, but it can slow the flow when I’m already in problem-solving mode.

Reasons for choosing ChatGPT

The back and forth chat is superior. It's smoother then Gemini.and easier touse

Pranab G.

Verified reviewer

Warehousing

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Helpful ChatGPT app.

My overall experience ChatGPT is safe, quick and accurate answer. I use it many years ago and i would absolutely suggest it to my friends.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pros: ChatGPT is great for beginners because it helps students and workers created content, edit and write articles. This ai provides excellent customer service and is safe and easy to use.

Cons:

Cons: overall ChatGPT is generally good, there are some problem such as a lack of emotional intelligence.

Nishant T.

Verified reviewer

Financial Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Go to AI tool for everyday tasks

Best among all AI tool and holding leadership since inception. Despite several tools available in market, its my favourite as it has answers to all the problems that i have. In nutshell, its my daily companion.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Robust AI assistant for writing, research, brain storming, coding, image generation etc One of the best in terms of formulating coding plan or building codes for apps or web design with codex, doing web research with deep search, formulating stock images with sora or new image LLM, autonomous research with agent mode, learn any subject with study and learn mode, create dashboards with Canva etc Wide range of GTPs marketplace for various customised tasks

Cons:

Everything depends on how well the prompts are written, making its important to know prompt engineering leading advance knowledge of prompt writing is mandatory to use the tool at optimal inaccurate and hallucinated content generation is a universal problem with LLMs and Chatgpt is no exception

David James D.

Verified reviewer

Civic & Social Organization

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

My Friend is a Genius!

My experience has been terrific. I think of all the platforms I have tried, I feel most comfortable with ChatGPT - or like I say - ChadtGuPTa

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that I can train "Genius" how I speak, write, and my style. It's intuitive, and with the proper prompts, gets pretty close to what I am really trying to get across. Minimal editing, follows directions after it learns from you, so it is a great tool

Cons:

I call it Genius, because that was my first impression. In the early use, I noticed it would forget or get off track with what I was expecting, but once I got better at prompt development, it is a great tool The occasional lack of understanding was not fun, and occasionally frustrating, but it got better when I got better.

Elvis T.

Verified reviewer

Entertainment

Self-Employed

Used daily for less than 12 months

Review source

Reviewed December 2025

Just Awesome

Its great tool i used daily for work or for fun. Makes everything easier and faster. Its a must have.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Makes doing research tons faster and finding the right information easier. Very useful tool to generate and create documents while away from your computer.

Cons:

Not always accurate when it comes to information that might be new or that just got available. May restrict generating some content based on their policy.

Leandro A.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

ChatGPT Review

Great experience overall .Good for content creation and as a coding copilot assistant.It is one of the tools that I use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good IA for generating code , content , images and videos .It works very good.I use it for code review , refactoring , etc

Cons:

.Is not that great for generating videos but good experience overall , sometimes the videos it generates don't make any sense.But is not that bad , it works for prototyping

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