MetaMap 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if MetaMap is right for your organization?

Our Authentication Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

MetaMap

4.1

(9)

Pricing

Pricing available upon request

About MetaMap

MetaMap is an authentication software designed to help businesses perform facial recognition testing, verify identity documents and automate compliance procedures. The platform enables managers to build scalable know-your-customer (KYC) and anti-money laundering (AML) compliance programs.

Key features include bank statement extraction, income verification, custom form builder, background check and asset verification. Additionally, MetaMap lets stakeholders utilize the drag-and-drop interface to build customizable meta maps.

MetaMap Screenshots

MetaMap Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

MetaMap Features

Popular features found in Authentication
Credential Management
Mobile Authentication
Multi-Factor Authentication
Single Sign On
More features of MetaMap
Activity Dashboard
Age Verification
Alerts/Notifications
AML Compliance
API
Authentication
Biometrics
Compliance Management
Compliance Tracking
Configurable Workflow
Data Import/Export
Data Verification
Document Management
Document Storage
Fraud Detection
Identity Verification
Mobile Access
Monitoring
Multiple User Accounts
Onboarding
PEP Screening
Reporting/Analytics
Reporting & Statistics
Risk Alerts
Risk Management
Third-Party Integrations
Watch List
Workflow Management

MetaMap User Reviews

Overall Rating

4.1

Ratings Breakdown

33%

56%

11%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

4.6

Functionality

3.9

Jessica B.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Needed Product - Gives Ease of Mind

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the collection of different solutions to make the web more secure.

Cons:

Nothing they are filling an amazing gap.

Nicola R.

Verified reviewer

Investment Management

51-200 employees

Used daily for less than 6 months

Reviewed January 2022

Integración amigable y soporte estupendo.

Fueron muy atentos y proactivos al resolver nuestras dudas en fase de test, el seguimiento fue genial y las dudas que dejamos por slack las abarcan muy rápido.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La facilidad y rapidez que tienen los usuarios al verificar su identidad, tardan máximo 5 minutos en hacerlo. Además en los flujos hay múltiples features que puedes probar y así agregando complejidad o facilidad a cada paso.

Cons:

Nos gustaría poder tener una lista de IPs en las estadísticas (así como la de dispositivos) y así poder consultar si hay múltiples usuarios usando la misma IP o dispositivo. Además de un poco más de profundidad en las estadísticas.

Reasons for choosing MetaMap

Era el mejor costo vs beneficios y la atención/seguimiento fue muy buena.

Verified

Reviewer

Telecommunications

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2024

Technical Failure and Change of AM

We have now changed to another software provider that has more coverage and reliability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our first Account Manager was very hands on, helped us out with the integration and processes.

Cons:

- Change in Account Manager and some very rude Account Managers: We had about 4 account manager changes due to frequent layoffs on the team, and at certain points the same account managers had not had proper hand offs so we had times where we were left on hold while a critical bug on the MetaMap side didn't allow our users to complete their register. They told us there would be a compensation, and 6 months later, nothing. - Technical Bug: The platform has had many bugs especially in the last few months, and some additional bugs made us have to change our whole flow for a few months

Rigoberto P.

Verified reviewer

Banking

11-50 employees

Used daily for more than 2 years

Reviewed January 2022

Creciendo juntos

Opinamos que ambas empresas nosotros y vosotros hemos crecido juntos, la experiencia general es buena, aunque hay cosas o procedimientos que pensamos pueden mejorarse que ya hemos comentado arriba.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La atención al cliente y todo el proceso de mejora que se ha ido implementando durante los últimos meses.

Cons:

Que la empresa hace las lógicas actualizaciones periódicas que se implementan en cualquier herramienta de software, pero no avisa previamente a los clientes de estos cambios y eso provoca desconcierto, pérdida de tiempo y no permite a los clientes prepararse para los cambios que se van a implementar.

Reasons for choosing MetaMap

Precio competitivo y una atención muy buena durante el proceso de venta. Esa atención se ha mantenido de manera excelente durante todo el tiempo que hemos estado utilizando el producto y nos gustaría destacar la atención y el trabajo que han hecho con nosotros los Sres [CONTENIDO SENSIBLE].

Diego V.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Reviewed January 2022

Evolución continua

MetaMap forma parte de nuestros procesos críticos de KYC/AML. Requeríamos una solución que brinde información muy fiable para nuestro negocio en forma ininterrumpida y MetaMap cumple con todo ello. Es notable su inversión continua en Product Development y R&D, tienen un Roadmap claro y un equipo técnico y comercial con mucho compromiso.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Información precisa y confiable, sin interrupciones. Dashboard muy intuitivo. Documentación de API completa y detallada. Integración muy simple.

Cons:

Llevo tiempo pensando en contras... no le encuentro.

Claudia Q.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2022

Un producto que tienen que conocer :-)

El servicio al cliente es genial, siempre están dispuestos a escuchar y tratar de solucionar los problemas, se encuentran en línea para dar soluciones. Y si alguno no pueden lo dicen con transparencia e indican el motivo.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Los documentos que valida y la facilidad de integrarse es algo que resalto, también la posibilidad de que se siga el flujo por el celular o por web que facilita al usuario su interacción

Cons:

Que la facturación no es local y eso hace que se asuma un % mayor en el pago, y aún se hacen validaciones manuales porque el modo de captura del número de identidad, así como que no es posible evitar que se omita la fecha de caducidad.

Ronald K.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Reviewed May 2020

Affordable and works out of the box.

We are happy with the product features at the price it's being offered at. It's also great that the team is quite flexible about adjusting a couple of things based on feedback.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that you can configure the product remotely without having to deploy new app versions. For example, we keep switching on/off liveness checks based on the need. I also love their web hooks implementation. They enabled us attach a lot more business logic on our end. The product is very extensible.

Cons:

I believe there needs to be a away to set extra parameters that determine verification. For example, we're having cases of expired IDs passing verification checks. One should be able to configure such. Template matching needs to be tighten up a little bit more.

Reasons for choosing MetaMap

First of all, they had a react native wrapper - that made it easier to roll out in our product. The on-boarding team also seemed very welcoming. And last but not least, the product is affordable.

Salma Elisa G.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 12 months

Reviewed January 2022

Velocidad inmejorable

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Me ha encantado la rapidez de los resultados, la facilidad de integrarlo en los flujos de la empresa y la atención a cliente que hemos recibido muy personalizada.

Cons:

La funcionalidad de los documentos personalizados, que no ha funcionado al 100%.

Reasons for choosing MetaMap

He usado WorldCheck, por ejemplo, y elegiría MetaMap por ofrecer un servicio más completo que ofrece un extra y es una herramienta más avanzada y amigable.

Graciela F.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Reviewed January 2022

Avaliação