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NAPA TRACS vs Shopmonkey

Updated February 5, 2026

NAPA TRACS vs Shopmonkey: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$109.00

per month

$199.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Estimating
4.71
Customer Database
4.65
Labor Rates
4.39
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Customer Database
5.0
Maintenance Scheduling
4.92
Customer History
4.82
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Integrations
OEC
OEC
TireConnect
TireConnect
PartsTech
PartsTech
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QuickBooks Online
QuickBooks Online
QuickBooks Online Advanced
QuickBooks Online Advanced
PartsTech
PartsTech
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Pros / Cons
  • We also really like the formating of the invoices and how they very clearly display the needed information
  • Sometimes inventory and delivery can be an issue.
Read more
  • I liked Shopmonkey 1.0 version...the design team for version 2.0 took a very snooth easy to use software and made it much harder to use and requires more keystrokes and mouse usage for functionality..... FAIL...
  • The team did not have the foresight to start the invoice numbers in SM at a different number than the invoices in QB, so we had a big mess the first month of performance.
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Ease-of-Use
4.1/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad