Liberty Spark 2026: Benefits, Features & Pricing
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Wondering if Liberty Spark is right for your organization?
Our Business Process Management Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About Liberty Spark
Skore is now known as Liberty Spark. Liberty Spark optimises process discovery, enhancing engagement and understanding while improving accuracy and version control. Centralised storage and governance ensure consistency, while robust reporting uncovers insights for efficiency and automation opportunities across functions. Customers who buy it love its ease of use, time to value, immediate ROI, speed of approval/sign-off. Reducing overheads of administering process improvement.
Liberty Spark offers a powerful solution for organisations seeking to uncover, analyse, and optimise their business processes through process discovery and mapping capabilities. In simple terms, it's the foundation step for making all workflows better. Plus it connects smoothly with tools that automate tasks and make building apps faster without needing lots of coding.
Liberty Spark Screenshots

Liberty Spark Pricing and Plans
Pricing available on request
Pricing available upon request
Plan includes:
- Easy Process Mapping
- Multi-Level Processes and Simple Reporting
- Virtual Whiteboarding

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Liberty Spark Features
- Popular features found in Business Process ManagementAccess Controls/PermissionsApproval Process ControlBusiness Process AutomationCollaboration ToolsData Import/ExportDocument ManagementDrag & DropReporting/AnalyticsTask ManagementThird-Party IntegrationsWorkflow Management
- More features of Liberty SparkActivity DashboardActivity TrackingAI/Machine LearningAlerts/NotificationsAPIAudit ManagementAudit TrailBusiness Process ControlCommenting/NotesCompliance TrackingConfigurable WorkflowCustomizable FieldsCustomizable FormsCustomizable ReportsCustomizable TemplatesData VisualizationDocument StorageForms AutomationGraphical Workflow EditorProcess Change TrackingProcess Modeling & DesigningRemindersRole-Based PermissionsRules-Based WorkflowTask Progress TrackingTemplatesUser ManagementVersion Control
Liberty Spark User Reviews
Overall Rating
4.9
Ratings Breakdown
5
91%
4
9%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.8
Value for money
4.9
Customer support
4.9
Functionality
4.8

Keith H.
Verified reviewer
Management Consulting
2-10 employees
Used daily for more than 2 years
Reviewed March 2024
Process Mapping Made Simple (and Soon Even More Powerful)
5
As a long-time user of Skore (across multiple companies and even in job interviews!), I've consistently found its simplicity and affordability to be key selling points. It's a fantastic tool for those without coding experience to improve processes within their organizations. I'm particularly excited about Skore's recent acquisition by NetCall. This hints at the potential for future integrations that would allow users to not only design process improvements but also directly automate them within the platform. If successful, this could make Skore a true end-to-end process optimization powerhouse.
Ratings Breakdown
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Iulia C.
Verified reviewer
Staffing and Recruiting
5001-10000 employees
Used daily for less than 2 years
Reviewed March 2024
Great tool for process mapping
5
I´ve been using SKORE for more than 1y and my overall experience was very good - it allows me to capture the client´s processes in a very structured way.
Ratings Breakdown
Reasons for choosing Liberty Spark
the functionalities it offers - high level/detailed level process; attachments that can be added to the process steps.
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Nigel F.
Verified reviewer
Computer Software
2-10 employees
Used monthly for more than 2 years
Reviewed April 2021
Simplicity gives clarity
4
I've enjoyed using Skore. It has enabled us to create clear and concise visuals around software systems and processes for our clients - so much better than trying to do it with technical diagrams or words.
Ratings Breakdown
Vendor Response
Hi Nigel, thank you for taking the time to review Skore. We really appreciate all of your feedback and will pass your comments on to the Product team. We are so pleased that you have enjoyed using Skore.
Replied April 2021
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Guillaume C.
Verified reviewer
Human Resources
5001-10000 employees
Used weekly for less than 2 years
Reviewed March 2024
Amazing user friendly mapping tool
5
Ratings Breakdown
Reasons for switching to Liberty Spark
we needed a more user friendly tool where we could store more details and doc in the processes
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Mike B.
Verified reviewer
Management Consulting
51-200 employees
Used daily for more than 2 years
Reviewed July 2022
Skore Process Improvement
5
Skore is a great product, which can produce impressive results efficiently. It is a great tool to work with and clients love the speed of the product, which reduces the impact on their staff, but also the quality of the analysis and reporting features which can clearly demonstrate their key activities, resource and system usage and helps them to identify or validate areas for improvement
Ratings Breakdown
Reasons for switching to Liberty Spark
I have used Microsoft products for many years, and managed to extract, copy and paste mapping data to create and share process information. This was always a time-consuming activity which made review updates cumbersome to apply and report. Skore provides many of the necessary features, which then allows repeatable and efficient process analysis across our wide ranging client base, which in turn means that any of the group's consultants can work across any client engagement and simply pick up and run with the work at hand
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Christopher F.
Verified reviewer
Retail
5001-10000 employees
Used weekly for less than 2 years
Reviewed February 2023
Skore makes process mapping (& more) so easy
5
We've had so much support from the team at Skore to help us onboard other team members & use the system. I trust the Skore team fully & their acceptance of feedback helps shape future iterations of the software.
Ratings Breakdown
Reasons for choosing Liberty Spark
The support available from real people, loved the product.
Reasons for switching to Liberty Spark
I hated it & it wasn't simple.
Vendor Response
Hi Christopher, thank you for the response. Glad to hear that the transition to Skore has been so positive!
Replied March 2023
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Sam D.
Verified reviewer
Management Consulting
Self-Employed
Used weekly for more than 2 years
Review sourceReviewed January 2020
Great value and so simple to use process mapping system
5
With Skore I am able to sit down with a new client or department and begin to capture their processes instantly, which allows me to focus on looking for improvements or challenging the status quo. After a few minutes even the client stops seeing the software and engages fully in the process analysis - this is just what you need when process mapping.
Ratings Breakdown
Reasons for choosing Liberty Spark
Process mapping can be hard work with other products but I've just found it so quick and simple with Skore. It would take a lot for me to switch to using something else.
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David F.
Verified reviewer
Financial Services
51-200 employees
Used monthly for more than 2 years
Reviewed February 2023
Process adoption and change
5
Skore is an emerging company looking to work with customers to create leading process management software. As such they have shown exceptional support alongside the ability to adapt to a changing client base. Skore has provided very good support for training and where issues need to be resolved.The Skore solution has a delivery roadmap to show continued evolution of the services and product, ensuring we are working with a forward thinking and client receptive company.
Ratings Breakdown
Reasons for choosing Liberty Spark
In choosing Skore, we selected a product and company that can best support our distributed service offering across multiple countries. In selecting Skore, solution functionality and roadmap, customer service, trust in the team and cost we all key considerations.
Reasons for switching to Liberty Spark
Cost and the future product roadmap did not align with our operational model.
Vendor Response
Thank you so much for your review - we're so pleased that you are enjoying Skore!
Replied March 2023
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David B.
Verified reviewer
Management Consulting
2-10 employees
Used weekly for more than 2 years
Reviewed February 2023
Easy to use Workflow Capture System for Remotely located Team
5
We have chosen Skore as the front end to our low cost Intelligent Actions workflow automation system
Ratings Breakdown
Reasons for choosing Liberty Spark
The ability to link Tasks and Roles as well as easy to use graphical capture of workflow between tasks.
Reasons for switching to Liberty Spark
Easy to use Graphical Capture System that can model role based usage as well as task flow.
Vendor Response
Thank you for taking the time to leave us a review on Skore - we will make sure to pass on all your feedback to the team!
Replied March 2023
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sarah T.
Verified reviewer
Legal Services
501-1000 employees
Used weekly for less than 2 years
Reviewed April 2021
Skore review
5
Skore has brought processes to life and with the interaction and ability to link to additional material or products. As a supplier Skore have a great work ethic, provide good after care and are very attentive and work with you to always look for future enhancements to their product based on your needs. They have an excellent support function along with a great Skore community where people share ideas, look at key topics and also talk though any challenges they may have for example bringing new people on board.
Ratings Breakdown
Reasons for choosing Liberty Spark
It was a great fit for the company, offered all the key function for process mapping in an easy to use and business friendly view.
Reasons for switching to Liberty Spark
We wanted to make processes more interactive, simplify the number of symbols used so they became more business friendly and easier to follow. Skore also offers a central Hub for all processes to be stored, with its own built in versioning controls.
Read More
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