SoftExpert Suite 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if SoftExpert Suite is right for your organization?

Our Business Process Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SoftExpert Suite

4.6

(83)

Pricing

Pricing available upon request

About SoftExpert Suite

SoftExpert Suite is the most comprehensive framework of independent yet united solutions to achieve business performance excellence, streamline corporate governance, risk and com-pliance programs, and ensure continuous business process improvement.

Companies may not need all applications at once, or may want to deploy one application module at a time, growing gradually as the need arises. Whatever the strategy chosen, only a fully shared environment allows its applications to fit together like puzzle pieces and work seamlessly.

With SoftExpert Excellence Suite, interconnected applications in a single workplace replaces many isolated management systems that address only a few aspects of a business, leading to costly delays, inefficiencies and errors caused by duplicated functionality, lack of visibility and inconsistent information.

SoftExpert Suite Screenshots

SoftExpert Suite Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

SoftExpert Suite Features

Popular features found in Business Process Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Collaboration Tools
Data Import/Export
Document Management
Drag & Drop
Reporting/Analytics
Task Management
Third-Party Integrations
Workflow Management
More features of SoftExpert Suite
360 Degree Feedback
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Agile Methodologies
AI Copilot
Alerts/Notifications
API
Archiving & Retention
Assessment Management
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Auditing
Audit Management
Audit Trail
Availability Management
Barcoding/RFID
Billing & Invoicing
Bills of Material
Budget Management
Business Process Control
Calendar Management
Calibration Management
Change Management
Charting
Client Portal
Commenting/Notes
Communication Management
Communications Management
Complaint Management
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Content Management
Contract/License Management
Corrective and Preventive Actions (CAPA)
Cost Tracking
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Management
Data Visualization
Defect Tracking
Depreciation Management
Disposal Management
Document Automation
Document Capture
Document Classification
Document Coding & Control
Document Generation
Document Review
Document Storage
Electronic Signature
Email Management
Emission Calculations
Emissions Management
Employee Database
Employee Management
Enterprise Risk Management
Environmental Compliance
Environmental Metrics
Equipment Maintenance
Equipment Management
Evaluation Management
Evidence Management
FDA Compliance
Feedback Management
File Conversion
File Management
File Recovery
File Sharing
Financial Analysis
Forms Automation
Forms Management
Framework Management
Full Text Search
Gantt/Timeline View
Generative AI
Goal Setting/Tracking
Governance
Graphical Workflow Editor
Help Desk Management
HIPAA Compliant
HR Management
Idea Development
Idea Management
Idea Ranking
Ideation
Incident Management
Initiative Management
Inspection Management
Internal Controls Management
Inventory Management
Inventory Tracking
ISO Standards Management
Issue Management
IT Asset Management
Item Management
IT Risk Management
Kanban Board
Key Performance Indicators
Knowledge Management
KPI Monitoring
Learning & Development
Legal Risk Management
Lifecycle Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Milestone Tracking
Mobile Access
Mobile App
Monitoring
Multi-Channel Data Collection
Multiple Projects
No-Code
Nonconformance Tracking
Offline Access
Onboarding
Operational Risk Management
Optical Character Recognition
Performance Management
Performance Metrics
Planning Tools
Policy Management
Polls/Voting
Portfolio Management
Prioritization
Problem Management
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Procurement Management
Product Data Management
Production Management
Productivity Analysis
Program Management
Progress Reports
Progress Tracking
Project Accounting
Project Management
Project Planning
Project Planning/Scheduling
Project Tracking
Purchase Order Management
Quality Control
Quality Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recruitment Management
Recurring Tasks
Release Management
Reminders
Remote Support
Reporting/Project Tracking
Reporting & Statistics
Reputational Risk Management
Requirements Management
Resource Allocation & Planning
Resource Management
Response Management
Risk Alerts
Risk Analysis
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
Rules-Based Workflow
Sarbanes-Oxley Compliance
Scorecards
Scoring
Search/Filter
Secure Data Storage
Self Service Portal
Service Catalog
Service History
Service Level Agreement (SLA) Management
Service Request Management
Single Sign On
SSL Security

SoftExpert Suite Integrations

Amazon S3

SoftExpert Suite User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

35%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.5

Functionality

4.5

Liz C.

Verified reviewer

Food & Beverages

201-500 employees

Used other for free trial

Review source

Reviewed June 2021

Works well

Haven't had any issues yet, but still in my free trial

Ratings Breakdown

Ease of use

Functionality

Pros:

Works good. Easy to use. Isn't too confusing for beginners.

Cons:

It can get costly. I don't like paying for apps

Panashe D.

Verified reviewer

Management Consulting

11-50 employees

Used daily for more than 2 years

Reviewed August 2023

Review of Softexpert

overal, we are satisfied and would continue using the software. we do however hope to see more improvements in the projects, programs and portfolio

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

i like the fact that the system integrates various components of our business (risks, projects, documents, HR, action plans, performance, quality etc.)we are also happy to note that the software is constantly undergoing updates and reviews and that our recommendations are considered. The immediate support is very good with our accounts manager.

Cons:

Our biggest cons are the reports, especially in the projects, programs and portfolios. The bulk of the work we do is in the projects module, but it seems the reports are limited to the status report. Most of our stakeholders are Government personnel and a lot of them require hardcopy reports. we are therefore having to reproduce reports.additionally, the development takes a lot of time and it seems that the functionality is limited. some of our recommendations and requests could not be done

Reasons for choosing SoftExpert Suite

The integration and ability to address the PMBOK 49 processes - specifically with projects

Victor A.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed March 2019

Get every Quality standard you need in one package

I would say it's positive. Our rep is responsive and takes into action as soon as we email him. My only pet peeve really is the JNLP file that is required to open any docs. We use it daily for doc control at work most of the time.

Ratings Breakdown

Ease of use

Functionality

Pros:

SoftExpert is extensive. It has everything you need in one package. All modules, no fuss. I have reviewed other Quality Management software for work and a lot of them require you to pay for individual modules. Some are even still in development. If you need to map process flow and route documents, this can do it with no issues. APQP/PPAP, FMEAs no problem. It is all cloud based so it's an IT Manager's dream to not have to set up hardware and set up servers for it. I have never had an issue with the servers being down and the response time in answering questions have been great. Document security is routed though SoftExpert for us which helps us manage and maintain version control. It also helps to control who can access the documents too. Great security. Charged per user per month fee. You can have unlimited number of users, just concurrently X amount of users paid can be online at the same time.

Cons:

Java 8 required. It is a bit annoying to have to install the JNLP file whenever I open a document. It uses Java to control security into the documents. Also, it's a bit outdated since Java 8 will soon not be supported for enterprise businesses for free. Had trouble printing out Organizational charts which I thought was odd. You can view the org chart online but not able to print it out in a PDF for instance for customers who ask for it.

Felipe G.

Verified reviewer

Electrical/ Electronic Manufacturing

201-500 employees

Used daily for more than 2 years

Reviewed April 2023

A robust process automation solution

SoftExpert BPM is a capable, modern software system built on a single common database which allowed our company to standardize process and improve workflow efficiency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a regular user, I am satisfied with the tool. I have autonomy to model processes and create workflows without depending on IT. Modeling and automation settings are no-code. It offers drag-and-drop capabilities and wizards, so you don't need coding knowledge to make a process work. The platform offers in the same environment other integrated tools, such as process KPIs, process risks and data analytics.

Cons:

It takes some time to get used to the software and benefit from all the features. The control panel is a very useful resource for monitoring workflows, it could have easier access.

Braulio S.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Reviewed June 2023

Ease to use.

In general I am happy with the solution despite of the issues around configuration and usability. There are rooms for improvement but knowing there is a roadmap in place and SE team listen the feedback, increases confidence and level of satisfaction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

System capabilities and integration

Cons:

User interfaces, configuration process is complex and complicated.

Reasons for choosing SoftExpert Suite

Integration with other modules existing in SESUITE like asset management, document management and so on.

Sau H.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2019

Good value software with all necessary features

We are still in the early stage of using the software for document control. If used properly and if we can everyone on board utilizing it daily, this software should help us controlling our documents more consistently and approving documents in more timely manner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Considering the price with others, this software offers a good bang for the bucks. It offers all necessary features, a lot of them are beyond our needs. Our customer rep is actually the best plus and I would not regret to have chosen him and the software because of him. He is very responsive, helpful, and most importantly, extremely patient to help us get on track.

Cons:

Opening a document always has a lag, could be a few seconds to half a minute, especially the first time of the day. Not the most ease of us software, needs to get used to navigating around.

Reasons for choosing SoftExpert Suite

Pricing and all necessary features we were looking for.

Reasons for switching to SoftExpert Suite

We needed an enterprise system to manage document control better, instead of relying on individual Excel and Word skills.

Andrea C.

Verified reviewer

E-Learning

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

An Excellent Quality Management Software

I am very pleased with the positive impact we have experienced by using SoftExpert EQM. It is an excellent quality management software that tailored to the needs of our organization. It is perfect for managing customer complaints and compliance management. The customer service is fantastic. I will definitely recommend SoftExpert EQM to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I found SoftExpert EQM to be user friendly, tailored to the needs of our organization and ideal for managing customer complaints.

Cons:

It's an excellent software. Requires Java 8, but other than that I have no complaints.

Sudhir C.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2019

SE Good for small business

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to configure Design as per your requirement

Cons:

Designing a new procedure. Modifications need headquarters guidance always.

Matt M.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed November 2019

More like Soft Amatuer.

It's fine, it's usable, but I don't love it. It seems to work for what we want, though.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Version control on software is great and is our primary purpose to using this platform.

Cons:

Platform requires java in order to open any documents, and it's very finicky about when it wants to work. Interface isn't the most straight forward unless someone can teach you exactly what you need to do for whatever action you're attempting.

Verified

Reviewer

Used daily for less than 6 months

Review source

Reviewed April 2018

Easy to use, not so easy to interact with the applications that were integrated to it

To common users it's a easy way to centralize your documentation and have version control. Build process also are easy, inside the same tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You may control versions of your documentation. This is easy to users, most part of the time. Also you may have a single point to detail all the documentation you need and share with the people you want.

Cons:

When you need to integrate with Microsoft Word, it's a trouble, if you have different versions of MS Office, or have different Java versions. It's almost right that you'll need to contact their support to get some help.

Showing 1 - 10 of 83 Reviews

See All Reviews