ebase 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

ebase

4.6

(39)

Pricing

Starting at CA$1,500.00 per year

About ebase

ebase is a cloud-based facilities management software designed to help businesses manage work orders, facility rentals, digital logs, forms, inspections, project scheduling and more. Key features include version control, forms creation and design, file storage, access controls, electronic signature, inspection management and asset tracking.

Teams using ebase can create forms to report and store institutional processes and incidents. The application allows managers to track capital projects including details such as project scheduling, budgets, asset replacement and cost analysis, which are compatible with various capital planning solutions. Additionally, it enables supervisors to capture employee hours and manage associated data across modules.

ebase lets facilities record and track lockset and key inventory by assigning keys to contractors. The form logic module allows administrators to create custom permissions and templates, receive notifications for next steps and generate occupational health and safety incident reports online.

ebase is available on an annual subscription and support is extended via phone, email and inquiry form.

ebase Screenshots

ebase Pricing and Plans

Starting price: CA$1,500.00 per year

Free Trial

Free Version

Basic

CA$1,500.00

per year

No plan information available

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ebase Features

Popular features found in Project Management
Billing & Invoicing
Budget Management
Document Management
File Sharing
Gantt/Timeline View
Issue Management
Kanban Board
Milestone Tracking
Multiple Projects
Prioritization
Resource Management
Time & Expense Tracking
More features of ebase
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Approval Process Control
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Attendee Tracking
Audit Management
Audit Trail
Autofill
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Calendar Management
Class Registration
Client Portal
Collaboration Tools
Commenting/Notes
Commercial Properties
Compliance Management
Conditional Logic
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Depreciation Management
Discount Management
Dispatch Management
Disposal Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Alerts
Email Templates
Equipment Maintenance
Equipment Management
Equipment Rental
Equipment Tracking
Event Registration
Facility Asset Management
Facility Management
Facility Scheduling
Failed Inspection Tracking
Fixed Asset Management
Forecasting
Forms Creation & Design
Forms Management
For Schools
Full Text Search
Group Registration
Historical Reporting
Idea Management
Image Capture
Incident Management
Inspection Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Job Management
Job Tracking
Key & Lock Management
Late Fee Calculation
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Management
Multi-Location
Online Booking
Online Registration
Order Management
Payment Processing
Portfolio Management
Preventive Maintenance
Process/Workflow Automation
Product Identification
Project Management
Project Planning/Scheduling
Purchase Order Management
Quotes/Estimates
Rate Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Records Management
Recurring Appointments
Recurring Rentals
Refund Management
Registration Management
Reminders
Reorder Management
Reporting/Analytics
Reporting/Project Tracking
Reporting & Statistics
Report Templates
Reservations Management
Room Booking
Routing
Scheduling
Search/Filter
Service History
Short/Long Term Rental
Space Management
SSL Security
Status Tracking
Subcontractor Management
Supplier Management
Task Management
Task Scheduling
Technician Management
Template Management
Third-Party Integrations
Transaction History
Usage Tracking/Analytics
User Management
Vendor Managed Inventory
Vendor Management
Version Control
Warehouse Management
Web Forms
Workflow Management
Work Order Creation
Work Order Management

ebase User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

33%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.9

Functionality

4.5

Kim P.

Verified reviewer

Education Management

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

ebase CUOS review

have realized better accounts receivables with credit card billing as most users now utilize this method of payment - high adoption rate and convenience the adaptability of custom fields and facility attributes allows us to help guide our users decisions and permit creation becomes easier each year making the Board look good in its delivery of services

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

very intuitive ease of use customer support has been extremely open to developing features we need on ongoing basis - year over year to improve functionality ; the evolution has been tremendous

Cons:

the financial reporting - Users still want capability of paying per permit as opposed to account balance but apparently in a new update this has been rectified

Carolee M.

Verified reviewer

Education Management

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Helpful Tips

Water flushing reporting - fully meets MOE expectations.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Modules are very easy to use for new users. The layers of Config are easy to understand. CSR provide excellent, timely service with very detailed explanations.

Cons:

- I think biweekly log with work order schedule, doesn't have option to match, therefore creating a manual log is the only option - More filtering with logs module, would be helpful

Nigel D.

Verified reviewer

Education Management

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

An excellent tool which keeps getting better

Great organization to deal with, quick response, and excellent customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexible design allowing for customized functionality and support of the organization's business processes. Great and unique features such as flags and communication workflows through work order lifecycle. Development of new features and investment into the tool is consistent, only making the software stronger and continuously improving the user experience. Webtool which doesn't require investment and maintenance of local servers.

Cons:

Planning and scheduling tools could be stronger.

Deb N.

Verified reviewer

Facilities Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

TLDSB Facility Services Review

Our overall experience with erase has been exceptional. It is like one stop shopping, everything is at my fingertips.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The ease of use is what I like most about the software and that it covers several areas of my position so there is no need to learn multiple software packages.

Cons:

I am currently using several of the modules and there is nothing negative that I can say about the product.

Reasons for choosing ebase

It had everything we were looking for with the potential of additional modules

Reasons for switching to ebase

The old software was outdated and couldn’t do everything we needed it to.

Domenic M.

Verified reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

A complete CMMS

Extremely satisfied

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software has many functionalty modules that are customized to a certain degree to fit the best use of the organiztion. It is user friendly and the customer care assistance/support is fantastic. I really like the metrics reporting tool since it provides information at my fingertips regarding many aspects of our mantenance and project management service units.

Cons:

There are some additional modules that i would like to utilize however they are to be purchased seperatly.

Connie A.

Verified reviewer

Facilities Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Great customer service & easy to use

I have used multiple modules of eBase and find all of them easy to use and I know if I have questions or concerns I questions will be answered asap. The reports are easy to run and there are a variety pf levels and sort options to suit my needs. If I can't find what I'm looking for eBase will assist me to get the results I require.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

eBase replies within 24 hours of any email or phone message Inquiry It is very user friendly for myself and my staff

Cons:

I can't think of any? I have only used eBase in my past and current position and see no need for anything else?

Peter H.

Verified reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

LDCSB Review of Ebase

Excellent customer service and overall system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, the software encompasses all facets required for a large organization at a reasonable cost. We have expanded the program with a H&S component and form logic which our HR dept now administer.

Cons:

Sometimes it takes a bit long for customizations, but in the end we always receive what we asked for.

Reasons for choosing ebase

full suite and modules in one package

Reasons for switching to ebase

It's a complete package with all modules built in including Community Use of Schools

Erin B.

Verified reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

SCCDSB

eBASE is a fantastic product. We are currently using 9 different modules within our Board with another being rolled out soon. The consistency and integration across the modules makes it easy for end users to learn and use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-eBASE is easy to use with built in help menus -Excellent support -Modules for many different uses / departments

Cons:

-Initial set-up / configuration is a big job, but I suspect this is the case for any platform

Reasons for switching to ebase

Looking for a more user friendly, out of the box solution

Terri P.

Verified reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Review

Great program. For education, one location for everything and only really need to train once on basics

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Reporting, KPI's, ease of use, once you know one module, it's fairly easy to navigate other modules

Cons:

Making changes to our "back us". Because we have used this system for so long; the initial set up does not always suit our needs but to go back and make changes seems difficult

Reasons for switching to ebase

New supervisor introduced us to this product - was using at another Board

Martha D.

Verified reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Review of eBASE.

We all need eBASE and work in it daily. Very happy with the software and what it does for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is very user friendly and holds a lot of information for us. We have different applications and each module is very helpful in tracking assets, time and staff. We also use it as a communication tool as notes from many different users are entered into the system for all to view.

Cons:

I wish we had used it sooner. I have no issues.

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