UKG Pro 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

UKG Pro

4.3

(694)

Pricing

Pricing available upon request

About UKG Pro

UKG Pro Human Capital Management (HCM) software is a workforce management solution designed to align people strategy with business goals. It serves various industries such as healthcare, retail, hospitality, public sector, manufacturing, logistics, financial services, and field services, offering solutions for complex workforce needs.

The software includes AI insights through Bryte AI to streamline work processes and enhance employee experiences. UKG Pro provides modules for human resources management, talent acquisition and development, time and attendance tracking, workforce scheduling, and global payroll management. It features workforce planning tools to forecast labor demand and analyze trends, along with compliance automation to meet HR, payroll, and employment requirements.

UKG Pro offers customizable reporting and analytics for actionable workforce insights. The system includes communication and collaboration features to foster employee engagement. The platform is built on a secure infrastructure designed to scale with business growth while maintaining data protection and privacy standards.

UKG Pro Screenshots

UKG Pro Pricing and Plans

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Free Version

Pricing available upon request

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UKG Pro Features

Popular features found in Payroll
401(k) Tracking
Benefits Management
Check Printing
Compensation Management
Compliance Management
Direct Deposit
Employee Database
Self Service Portal
Third-Party Integrations
W-2 Preparation
Wage Garnishment
More features of UKG Pro
360 Degree Feedback
Activity Dashboard
Ad hoc Reporting
API
Applicant Tracking
Approval Process Control
Assessment Management
Attendance Management
Attendance Tracking
Availability Management
Background Screening
Benchmarking
Benefits Dashboard
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Candidate Management
Career Development
Clock In/Out
Collaboration Tools
Competency Management
Compliance Tracking
Configurable Workflow
CRM
Customizable Fields
Customizable Templates
Dashboard
Data Transformation
Data Visualization
Document Management
Drag & Drop
Electronic Forms
Electronic Signature
Employee Engagement
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Feedback Management
FMLA Administration
For Accountants
For Cloud
Goal Management
Goal Setting/Tracking
HR Management
Individual Development Plans
Internal HR
Interview Management
Job Description Management
Job Posting
Job Requisition
Labor Forecasting
Learning & Development
Learning Management
Leave Tracking
Mobile Access
Mobile App
Multi-Country
Multi-State
Negative Feedback Management
Offboarding
Onboarding
Online Benefits Enrollment
Organizational Charting
Orientation Workflow Management
Payroll Management
Payroll Reporting
Performance Appraisal
Performance Management
Performance Metrics
Performance Review Management
Progress Tracking
Pulse Surveys
Recommendations
Recruitment Management
Reference Checking
Reporting/Analytics
Reporting & Statistics
Resume Parsing
Resume Search
Search/Filter
Self-Service Content Curation
Self Service Data Preparation
Shift Swapping
Sick Leave Tracking
Skills Assessment
Skills Tracking
Succession Management
Succession Planning
Surveys & Feedback
Talent Acquisition
Talent Management
Task Management
Tax Compliance
Time & Attendance
Time Off Management
Time Off Requests
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
Visual Analytics
Web-based Deployment
Workflow Management

UKG Pro Integrations

Achievers

NetSuite

Twitter/X

Intelligent Data Management Cloud

OneLogin

LinkedIn for Business

See all 36 integrations

UKG Pro User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

33%

11%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.0

Functionality

4.2

Jazzmen M.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2026

Lovely system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Also use this for my current work as a DCW and it’s also a very good system and very easy to access.

Cons:

Least I like is that sometimes it takes long to get assistance if you can’t access the account you own

Brittney D.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed November 2025

Frustrated but Hopeful

Generally, I love the foundation of the product. I wish that the customer support was better and server issues weren't a concern. We have found a lot of work arounds for the process issues we have, so do wish more improvements could be made around the core system instead of other modules like Bryte AI. We've only been on UKG for 2 years, so am hoping to see more development in the future. We have received feedback that the user interface is great and employee friendly, so we're curious how the new user experience will change that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love Business Intelligence and the ability schedule reports and automatically import them through the Web Import Tool.

Cons:

We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens once/month) a lack of customer support (where we feel like we keep getting handed off instead of working together to find a solution). We also have 20+ companies, so moving employees between companies has been challenging process-wise, especially when employees are transferring back to a company they've already worked in before. We also have an issue with workflows overwriting each other, depending on which one was submitted first.

Reasons for choosing UKG Pro

Easier user interface and support structure

Reasons for switching to UKG Pro

Mine wasn't listed - Cyborg. Did not have employee self-service, was not on the cloud, and was a very old system that was not getting updated nearly enough

Amee P.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Great for Per Diem Work

It's easy to use and still super friendly even working per diem. It allows me to check my schedule and work when I need that extra money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to see my schedule and clock in and clock out. It's user friendly for sure which is helpful.

Cons:

The password is still too long and too tedious. It does have good security but it's hard to have a password that long.

Louise A.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Reviewed November 2025

UKG Pro overall

General HRIS functionality is good. The customer service has gotten better over the years, however service requests are still a little slow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Navigation and ease of use. Manager and Employee self service features are great. Ability to add user defined fields helps HR track unique items.

Cons:

It has been hard to determine what is provided standard and what is an added cost. Service requests are slow.

Reasons for switching to UKG Pro

was in 2008 and needed a more robust option that allowed company to move from monthly payroll to biweekly without doubling cost. Old system was very payroll focused needed more HR options.

Jordan E.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Effective for Payroll

As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally positive. UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use effectively. In my opinion, PUK Pro is best suited for organizations that have dedicated HR/Payroll staff and the time to properly implement and maintain the system to it's full capacity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This platform is easy for staff to navigate and easily access paystubs, tax forms, VAC and SICK time, timecards which helps reduce routine HR inquiries. I really like all the reporting options within UKG for payroll, time, and employee data. Makes payroll and reconciliations easier to do. Customer Service for this platform has been overall better than other payroll systems I've used in the past.

Cons:

The system is not very intuitive, especially for new HR or Payroll users. Many tasks, such as pulling reports or making a historical corrections require multiple steps. Support does seem to require a lot of trial and error which can be frustrating. Accruals and pay codes can be complicated to understand as a new user and for staff to understand.

Vendor Response

Hi Jordan, thank you for taking the time to leave a review. We're glad to hear that the platform is easy for staff to navigate.

Replied February 2026

Verified

Reviewer

Financial Services

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed January 2026

Overall Great Expereince

UKG Pro is a reliable HR platform. The interface is user-friendly, and it makes tracking employee information and payroll straightforward.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most is how it saves time by automating tasks like payroll and time tracking. Additionally, it is easy to use and makes managing HR tasks much simpler.

Cons:

Some menus and options are hard to find and could be more user-friendly. Overall it works well, but small improvements in speed and navigation would help.

Jasmine M.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Great App !!

My overall experience is great and wish all jobs would use it or something similar to it . i love the ease of everything

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

i like that you put your days off in the system and block your schedule and also you can put up shifts and pick them up

Cons:

sometimes it runs a little slow but i really don't have any other complains the system is good ! i love it

Vendor Response

Hi Jasmine, thank you for taking the time to leave a review! We're happy to hear that you enjoy our scheduling tools.

Replied February 2026

Louis C.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

UKG Pro: Clock in for review..

Overall it has helped both leaders and staff manage their time cards as well as time off efficiently

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of being able to punch in and out from your cell phone. I also like the different features offered to help keep information secure

Cons:

Small screen can make correcting and editing time cards is difficult at times when utilizing the phone app.

Lukas C.

Verified reviewer

Construction

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

UKG Pro Review

Satisfactory! It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it is sleek and easy to use easy to read and navigate it has great functionality and the gio lock is a fantastic feature.

Cons:

Sometimes it crashes and it can have issues even singing into the application but for the most part that is a rare occurrence.

Sherri C.

Verified reviewer

Business Supplies and Equipment

201-500 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

easy to use

very helpful to know when i work and when i have to work. the ability to request off its very easy to navigate

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Receiving my schedule and reviewing my time card all in one location is very convenient. using face memory is very helpful

Cons:

sometimes it logs me out and removes my saved credentials. I then have to use the QR code again to log back in.

Showing 1 - 10 of 694 Reviews

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UKG Pro 2026: Benefits, Features & Pricing

Overview

About UKG Pro

UKG Pro Screenshots

UKG Pro Pricing and Plans

UKG Pro Features

UKG Pro Integrations

UKG Pro User Reviews

UKG Pro Popular Comparisons

Other Top Recommended Payroll Software

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