UKG Pro 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

UKG Pro

4.3

(692)

Pricing

Pricing available upon request

About UKG Pro

UKG Pro Human Capital Management (HCM) software is a workforce management solution designed to align people strategy with business goals. It serves various industries such as healthcare, retail, hospitality, public sector, manufacturing, logistics, financial services, and field services, offering solutions for complex workforce needs.

The software includes AI insights through Bryte AI to streamline work processes and enhance employee experiences. UKG Pro provides modules for human resources management, talent acquisition and development, time and attendance tracking, workforce scheduling, and global payroll management. It features workforce planning tools to forecast labor demand and analyze trends, along with compliance automation to meet HR, payroll, and employment requirements.

UKG Pro offers customizable reporting and analytics for actionable workforce insights. The system includes communication and collaboration features to foster employee engagement. The platform is built on a secure infrastructure designed to scale with business growth while maintaining data protection and privacy standards.

UKG Pro Screenshots

UKG Pro Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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UKG Pro Features

Popular features found in Payroll
401(k) Tracking
Benefits Management
Check Printing
Compensation Management
Compliance Management
Direct Deposit
Employee Database
Self Service Portal
Third-Party Integrations
W-2 Preparation
Wage Garnishment
More features of UKG Pro
360 Degree Feedback
Activity Dashboard
Ad hoc Reporting
API
Applicant Tracking
Approval Process Control
Assessment Management
Attendance Management
Attendance Tracking
Availability Management
Background Screening
Benchmarking
Benefits Dashboard
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Candidate Management
Career Development
Clock In/Out
Collaboration Tools
Competency Management
Compliance Tracking
Configurable Workflow
CRM
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Document Management
Drag & Drop
Electronic Forms
Electronic Signature
Employee Engagement
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Feedback Management
FMLA Administration
For Accountants
For Cloud
Goal Management
Goal Setting/Tracking
HR Management
Individual Development Plans
Internal HR
Interview Management
Job Description Management
Job Posting
Job Requisition
Labor Forecasting
Learning & Development
Learning Management
Leave Tracking
Mobile Access
Multi-Country
Multi-State
Negative Feedback Management
Onboarding
Online Benefits Enrollment
Organizational Charting
Orientation Workflow Management
Payroll Management
Payroll Reporting
Performance Appraisal
Performance Management
Performance Metrics
Performance Review Management
Progress Tracking
Pulse Surveys
Recruitment Management
Reference Checking
Reporting/Analytics
Reporting & Statistics
Resume Parsing
Resume Search
Search/Filter
Self-Service Content Curation
Self Service Data Preparation
Shift Swapping
Sick Leave Tracking
Skills Assessment
Skills Tracking
Succession Management
Succession Planning
Surveys & Feedback
Task Management
Tax Compliance
Time & Attendance
Time Off Management
Time Off Requests
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
Visual Analytics
Web-based Deployment
Workflow Management

UKG Pro Integrations

Achievers

NetSuite

Twitter/X

Intelligent Data Management Cloud

OneLogin

LinkedIn for Business

See all 36 integrations

UKG Pro User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

33%

11%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.0

Functionality

4.2

Jazzmen M.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2026

Lovely system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Also use this for my current work as a DCW and it’s also a very good system and very easy to access.

Cons:

Least I like is that sometimes it takes long to get assistance if you can’t access the account you own

Louise A.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Reviewed November 2025

UKG Pro overall

General HRIS functionality is good. The customer service has gotten better over the years, however service requests are still a little slow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Navigation and ease of use. Manager and Employee self service features are great. Ability to add user defined fields helps HR track unique items.

Cons:

It has been hard to determine what is provided standard and what is an added cost. Service requests are slow.

Reasons for switching to UKG Pro

was in 2008 and needed a more robust option that allowed company to move from monthly payroll to biweekly without doubling cost. Old system was very payroll focused needed more HR options.

Amee P.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Great for Per Diem Work

It's easy to use and still super friendly even working per diem. It allows me to check my schedule and work when I need that extra money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to see my schedule and clock in and clock out. It's user friendly for sure which is helpful.

Cons:

The password is still too long and too tedious. It does have good security but it's hard to have a password that long.

Verified

Reviewer

Machinery

201-500 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

Not my Favorite

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One stop shop, complete HRIS system and storage of personnel data is great, ease of access to employee files

Cons:

reporting is impossible to navigate. Customer service is slow and delayed, takes weeks if or months for an answer.

Brittney D.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed November 2025

Frustrated but Hopeful

Generally, I love the foundation of the product. I wish that the customer support was better and server issues weren't a concern. We have found a lot of work arounds for the process issues we have, so do wish more improvements could be made around the core system instead of other modules like Bryte AI. We've only been on UKG for 2 years, so am hoping to see more development in the future. We have received feedback that the user interface is great and employee friendly, so we're curious how the new user experience will change that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love Business Intelligence and the ability schedule reports and automatically import them through the Web Import Tool.

Cons:

We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens once/month) a lack of customer support (where we feel like we keep getting handed off instead of working together to find a solution). We also have 20+ companies, so moving employees between companies has been challenging process-wise, especially when employees are transferring back to a company they've already worked in before. We also have an issue with workflows overwriting each other, depending on which one was submitted first.

Reasons for choosing UKG Pro

Easier user interface and support structure

Reasons for switching to UKG Pro

Mine wasn't listed - Cyborg. Did not have employee self-service, was not on the cloud, and was a very old system that was not getting updated nearly enough

Fatima M.

Verified reviewer

Banking

501-1000 employees

Used daily for more than 2 years

Reviewed November 2025

Mid-Size Financial Services Use Case

Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use make it a great choice for a company our size.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of usability for both admins as well as end user. Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other competitors in the magic quadrant, priced well.

Cons:

There is some inherent functionality that is missing. Also, while it is amazing that we have the opportunity and ability to create platform configured fields and utilize UDFs they don't flow to other modules in UKG.

Reasons for switching to UKG Pro

It was difficult to use. Although, the switch was made prior to my employment.

Vineet S.

Verified reviewer

Retail

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed November 2025

Ukg-Manage payroll with panache

Overall its a really great platform to manage attendance, payroll and scheduling needs. Super easy to learn and execute

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface with timecards and scheduling is really easy to learn and teach. We changed the software from Kronos and not much training was required to learn the new platform.

Cons:

Sometimes the employees complain about that they are not able to login. Also as a manager I struggle to login if outlook email is open

Reasons for switching to UKG Pro

It was a team decision because kronos kept glitching all thr time and also not that secure

Louis C.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

UKG Pro: Clock in for review..

Overall it has helped both leaders and staff manage their time cards as well as time off efficiently

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of being able to punch in and out from your cell phone. I also like the different features offered to help keep information secure

Cons:

Small screen can make correcting and editing time cards is difficult at times when utilizing the phone app.

Lukas C.

Verified reviewer

Construction

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

UKG Pro Review

Satisfactory! It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it is sleek and easy to use easy to read and navigate it has great functionality and the gio lock is a fantastic feature.

Cons:

Sometimes it crashes and it can have issues even singing into the application but for the most part that is a rare occurrence.

Sherri C.

Verified reviewer

Business Supplies and Equipment

201-500 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

easy to use

very helpful to know when i work and when i have to work. the ability to request off its very easy to navigate

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Receiving my schedule and reviewing my time card all in one location is very convenient. using face memory is very helpful

Cons:

sometimes it logs me out and removes my saved credentials. I then have to use the QR code again to log back in.

Showing 1 - 10 of 692 Reviews

See All Reviews

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UKG Pro 2026: Benefits, Features & Pricing

Overview

About UKG Pro

UKG Pro Screenshots

UKG Pro Pricing and Plans

UKG Pro Features

UKG Pro Integrations

UKG Pro User Reviews

UKG Pro Popular Comparisons

Other Top Recommended Payroll Software

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